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Messages

Messages Defined

A message is a non time-critical communication stored for later recall. Messages can

be up to 7 screens/lines in length (224 characters). Messages are Amtel’s electronic

“While You Were Out” message slip.
Unlike alerts, messages are stored only in the receiving unit. The receiving unit stores

the message; when a response is sent back to the initial sending unit, this unit now

stores the response and the message.
Messages are used when:

• the communication does not require an immediate reply or action.

• the sender is directed to take a message.

• the sender knows the intended recipient is unavailable.

Messages can be sent to an individual unit, groups of units, or globally to all units.

• When a message is received, the receiving unit beeps three times, the message

displays briefly along with the sender’s address and date and time stamped,

and stored. The number on the right side of the display screen indicates the

number of messages stored. If the number is flashing, at least one new

message has been received but not viewed.

• When a message is answered, the response can only be sent to the original

sending unit.

• When a response to a message is received, the receiving unit beeps three

times.

• Messages can be redirected to other units.

Message Storage

Amtel units have the capacity to store up to 200 messages and undelivered reminders.

The amount able to be stored depends on the number and length of already stored

messages and undelivered reminders.
On this screen 10 messages are being stored:

WED DEC 1, 1999 12-27 PM

Note: The counter to the right side of the display is limited to two digits. Even if 200

messages are stored in the unit’s electronic storage bin the counter will only display

up to 99.
Note: Only received messages are stored.

Ve r s i o n 2 . 1

Messages Defined

3 – 1

KEYBOARD USER MANUAL

3

Messages

Содержание Direct-Line DL701

Страница 1: ...Direct Line 700 Series Keyboard User Manual 2 1...

Страница 2: ...omer needs and being responsive to the ever changing communications technology We maintain the highest quality in the manufacture of our products With the benefits of the Amtel Direct Line system cou...

Страница 3: ...ction 5 Timer Functions Section 6 Personal Preferences Section 7 Optional Features Section 8 Editing Section 9 Problem Solving and Error Messages Format The text for this manual is formatted in the fo...

Страница 4: ...s stored for later review and action Upon receipt the message is briefly displayed on the screen date and time stamped and stored in the electronic recall storage bin Think of it as an electronic whil...

Страница 5: ...eep everyone informed quickly and easily Communicate with someone who is on the telephone or behind closed doors in a meeting with minimal interruption SEND MESSAGES Eliminate hand written messages St...

Страница 6: ...gramming SETUP PASSWORD Protect addresses and network communication settings from being changed TEXT FRAGMENTS for a panel and wallmount unit used to construct phrases and or modify a phrase before se...

Страница 7: ...ling visitors and keeping everyone informed Every system must have at least one keyboard unit for programming functions and it features a full size keyboard for ease of typing A panel or wallmount uni...

Страница 8: ...es and setting a status Clear to return unit to idle mode date and time Set Up for programming functions co located with the comma period key Next Person for multiple addressing co located with the ke...

Страница 9: ...ng selected messages Send to transmit phrases as alerts Send as Message to transmit phrases as messages Clear Button returns unit to idle mode Choice Choice 2 Buttons to change text in pre programmed...

Страница 10: ...1 KEYBOARD USER MANUAL I O PRINT Model 706 Wallmount Unit Bottom View Model 701 Keyboard Model 702 Panel Rear View Speaker Jack attach point for auxiliary speaker I O Port input output port Printer Po...

Страница 11: ...IT I M BUSY CALL ME SEND THEM IN I NEED TO TALK BRING IN FILE ASK FOR CALL BACK YOU HANDLE REF TO WHAT BE RIGHT THERE CUSTOMER SERVICE MEETING NOW GIVE CALL TO OUT OF TOWN OUT OF OFFICE IN MEETING 1 Q...

Страница 12: ...he entire network by sending electronic time updates to all other units set to auto There must be only one central timekeeper per network or zone CHOICE BUTTONS The buttons on a panel unit or wallmoun...

Страница 13: ...cord to the unit KEYBOARD UNIT An Amtel unit with a keyboard This unit can remotely program other units LIFO Last In First Out A message recall option that defines the order in which stored messages...

Страница 14: ...view a stored alert message or reminder REMINDER A reminder is a message programmed to be sent at a later time and or date to a single unit including the sending unit a group or globally REMOTE ACCESS...

Страница 15: ...anel and wallmount units only function on auto Local this unit keeps track of and changes its own time TIMER FUNCTIONS The Amtel unit measures time in two modes elapsed time or event time UNIT Refers...

Страница 16: ...This page intentionally left blank 1 14 Terms and Definitions Version 2 1 KEYBOARD USER MANUAL...

Страница 17: ...s the most recent 50 alerts received or sent As the 51st alert and additional alerts are received or sent the oldest stored alert is automatically de leted Pressing the CLEAR key at any point during r...

Страница 18: ...by typing a custom alert using a phrase key using a phrase key and modifying the address and or phrase Custom Alert Use a custom alert to type the text of the alert instead of using a programmed phra...

Страница 19: ...of typing the alert EXAMPLE You would like AA to come in to your office For this example the initial address is AA 1 Press the appropriate phrase key such as COME IN PLEASE The screen displays AA COME...

Страница 20: ...the global address NEXT PERSON Key There may be times you would like to send the same alert to more than one address but not all addresses on the network The NEXT PERSON key allows this flexibility m...

Страница 21: ...ERT TO AA the initial address 2 Press SHIFT and then release the keys and enter the list number For our example the list number is 2 ALERT TO 2 3 Press SEND The screen displays the address 2 and a fla...

Страница 22: ...re displayed and separated by the words NEW ALERT or NEXT ALERT Each alert displays for a programmed amount of time to allow the user time to respond to the appropriate alert The scrolling time of an...

Страница 23: ...20 programmed phrase keys which are available for you The response in our example is I LL CALL BACK The alert you wish to respond to must be displayed on your unit s screen 1 Press the appropriate ph...

Страница 24: ...nit The response is sent to the original sending unit When recalled alerts you have received will display the alert text followed by the address of the sending unit and the response Recall an alert to...

Страница 25: ...g with a Custom Response EXAMPLE You received an alert and now you would like to reply with a custom response The appropriate alert must be displayed on the screen in order for you to respond to it Th...

Страница 26: ...e the initial alert with the updated re sponse placed in the alert cycle of both units Responding with a Phrase Key and or Modifying the Phrase EXAMPLE You have received an alert and would like to ans...

Страница 27: ...to learn that person is not in his her office If you know where they are enter the new ad dress or if you do not know the location page them throughout the network using the global address EXAMPLE AA...

Страница 28: ...w add additional informa tion such as a phone number purpose of call etc The alert AA BILL ABC CORP ON 1 could be sent as a message to read AA BILL ABC CORP 123 5555 NEEDS QUOTE BY FRIDAY 1 Press ALER...

Страница 29: ...ender s address and date and time stamped and stored The number on the right side of the display screen indicates the number of messages stored If the number is flashing at least one new message has b...

Страница 30: ...iting section are able to be customized with frequently used text See System Administrator s Manual for programming can be assigned an initial address for all keys or a unique initial address for indi...

Страница 31: ...eiving unit The receiving unit beeps three times displays the sender s ad dress the time and date the message was received and the text of the message The message is then automatically sent to the uni...

Страница 32: ...type the new address Press SEND The screen displays the message with a flashing cursor at the end b To modify the phrase type the new text and the screen displays REF DETAILS OF TOMORROW S MEETING 4 P...

Страница 33: ...s with followed by the list number through 9 Example 1 2 3 4 5 6 7 8 9 Note To initiate a message using a group address the group address must be pre determined and programmed for your unit EXAMPLE Al...

Страница 34: ...tored which has not been viewed Unlike alerts messages are stored only in the receiving unit The receiving unit stores the message when a response is sent back to the initial sending unit this unit no...

Страница 35: ...ELETE To view a Press CLEAR to keep the message and return to idle mode or b To continue repeatedly press MESSAGE RECALL to view additional stored messages To delete a Press DELETE twice If additional...

Страница 36: ...age Since the receiving unit will view this response as a regular mes sage the original sender can in turn respond to your response Responding with a Phrase Key and Modifying the Phrase EXAMPLE You re...

Страница 37: ...can program the message as a reminder on the day of the meeting so you remember to take the files 1 Press MESSAGE RECALL repeatedly until the desired message text is displayed 2 Press the REMINDER EN...

Страница 38: ...This page intentionally left blank 3 10 Recalling a Stored Message Version 2 1 KEYBOARD USER MANUAL...

Страница 39: ...dress to set a reminder for yourself When a reminder is sent it is received as a message The receiving unit will beep three times display the message briefly time and date stamp it and store the new m...

Страница 40: ...t not all addresses on the net work use the NEXT PERSON key maximum 20 addresses EXAMPLE You would like to set a reminder for the addresses BB CC and DD For this example the initial address is AA 1 Pr...

Страница 41: ...ss SHIFT and then release the keys and enter the list number For our example the list number is 1 REMINDER TO 1 3 Press SEND The screen displays TO BE SENT AT 4 16 PM 5 12 98 4 Type over the time foll...

Страница 42: ...d Reminder A reminder can be recalled and modified by the sender before the reminder is deliv ered at the designated time and date Once delivered the reminder is deleted from the sending unit and stor...

Страница 43: ...key The screen displays REMINDER 1 FOR __ with the address of the receiving unit s displayed 2 Continue pressing the REMINDER RECALL key until the desired reminder text is displayed 3 After viewing th...

Страница 44: ...This page intentionally left blank 4 6 Recalling a Stored Reminder Version 2 1 KEYBOARD USER MANUAL...

Страница 45: ...theses with the seconds increasing the current time and the message counter on the right MON 4 35 2 38 PM 5 The timer above was started on Monday it has timed 4 minutes 35 seconds as of 2 38 PM and 5...

Страница 46: ...een returns to idle mode Time Keeping All Amtel units while in the idle mode will display the date as month day and year Time is displayed in hours and minutes This display common to all units on the...

Страница 47: ...e time for that unit only A unit set to central keeps track of the time for all units on the network A unit set to auto receives time updates from the central timekeeper Central and Local Time Keeping...

Страница 48: ...This page intentionally left blank 5 4 Setting the Time and Date Version 2 1 KEYBOARD USER MANUAL...

Страница 49: ...at each unit The factory default setting is 9999 and disables the password function CAUTION Record the password it cannot be recalled Setting an Individual Password If your unit has as a password the...

Страница 50: ...None Secures a unit from remote access This restricts any other unit from recalling messages or remotely programming a unit Program Allows an Amtel to be programmed from a remote keyboard unit Recall...

Страница 51: ...e set to Recall and you must know the password if one is set of the unit from which you wish to recall messages 1 At a keyboard press and hold SHIFT and press the MESSAGE RECALL key The screen display...

Страница 52: ...press SEND b If a password is set enter the password and press SEND Note If a password is incorrectly entered the screen flashes INVALID PASSWORD and re turns screen to idle mode 4 The screen displays...

Страница 53: ...onal preference OPTIONS LOW MEDIUM HIGH Factory default is MEDIUM 1 Press SET UP The screen displays SELECT SET UP 2 Press 5 key Press the SPACEBAR The screen displays SET BEEPER TONE MEDIUM 3 Press 5...

Страница 54: ...This page intentionally left blank 6 6 Display Brightness Version 2 1 KEYBOARD USER MANUAL...

Страница 55: ...lert is canceled the sending unit is silent but will display a flashing notification ensuring the emergency alert is being sent This phrase is customized by the System Administrator and can be differe...

Страница 56: ...ing stored MON 1 3 12 PM 3 The above time is 1 minute 30 seconds and counting Stopping the Elapsed Timer 1 To stop the timer at the sending unit press the DELETE TIMER key The screen displays the resp...

Страница 57: ...programmed by the System Administrator Setting Your Status The status set for this example is IN A MEETING 1 Press the appropriate status key The screen displays IN A MEETING 2 Press SEND The phrase...

Страница 58: ...set by the System Administrator For more information refer to the instruc tion sheet supplied with the printer A companion optional printer prints a displayed alert or message is dedicated to one unit...

Страница 59: ...is allows non destructive cursor movement Backspace Press BACKSPACE to move cursor cursor characters and all characters to the right one character position to the left The character to the left of ori...

Страница 60: ...This page intentionally left blank 8 2 Text Editing Version 2 1 KEYBOARD USER MANUAL...

Страница 61: ...y has asterisks and s flashing The Screen Exerciser is activated Re program setting to activate after office hours Refer to System Administrator s Manual Display shows day with a timer running in pare...

Страница 62: ...r units on the network 3 Are hardwire cords plugged in properly Make sure the hardwire cable is plugged securely into the I O port and in turn plugged into the proper Amtel dedicated RJ 11 jack 4 Chec...

Страница 63: ...ork Receiving unit s address changed Communication path between the sending and receiving unit has been interrupted The display will flash the error message and will time out and the display will show...

Страница 64: ...se Refer to Customizing section in the System Administrator s Manual NON PRO GRAMMABLE KEY An invalid key button is being assigned a phrase or status Check the template for the unit being programmed t...

Страница 65: ...appear If two units on a network have the same address as the sending unit the reply may be rejected Note Each unit on a network must have a unique address Resend the alert Check unit addresses UNIT...

Страница 66: ...This page intentionally left blank 9 6 Error Messages Version 2 1 KEYBOARD USER MANUAL...

Страница 67: ...diting of remotely recalled messages 6 4 editing text at a keyboard 8 1 elapsed timer 5 1 emergency alert 7 1 7 2 definition 1 10 7 1 7 2 error messages 9 3 event timer 5 1 F fastwire definition 1 10...

Страница 68: ...reminder 4 4 editing a stored reminder 4 4 view or delete 4 5 setting 4 1 setting for multiple addresses 4 2 remote access definition 1 12 setting 6 2 remote recall of messages 6 3 S status definition...

Страница 69: ...ANTIES OR MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE AMTEL SHALL HAVE NO RESPONSIBILITY FOR PRODUCTS WHICH ARE ALTERED OR MODIFIED BY AGENT OR END USER IN THE EVENT OF ANY BREACH OF WARRA...

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