6.3. Reporting a Problem
In case you are experiencing problems with the displaying unit, please follow the troubleshooting guidelines in the IFU to
find a solution. If this does not help you, please contact your local Ambu representative.
6.3.1. Export Log Files
Log files can be exported from the displaying unit. The log file consists of compressed text files containing information
about the displaying unit system. The log file is used by Ambu for troubleshooting purposes.
Please follow these steps to export a log file to a USB device:
•
Connect a portable USB device (see section 3.11)
•
Go to
Settings
and open the
About
menu
•
Press
Export log files
1
, and press the
Export
icon
A pop up window will inform you if the export was successful
1
6.4. Backup
It is recommended to make a backup of your files on a regular basis by exporting videos and images to an external storage
location (USB device or PACS server) in the event there should be a problem with the internal displaying unit storage.
It is not possible to import imaging files to store in the internal memory. Setup data cannot be exported. In case they are
lost, it is necessary to re-enter these.
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