KN9108 / KN9116 User Manual
106
The Java Client
For mouse synchronization problems, see
For connection and operation problems, see the table below:
The Log Server
Problem
Resolution
Java Client won't
connect to the
KN9108 / KN9116.
1. Java 2 JRE 1.4.2 or higher must be installed on your com-
puter.
2. Make sure to include the correct name of the web page
when you specify the KN9108 / KN9116's IP address (see
3. Close the Java Client, reopen it, and try again.
Pressing the
Windows Menu key
has no effect.
Java doesn't support the Windows Menu key.
Java Client
performance
deteriorates.
Exit the program and start again.
National language
characters do not
appear.
When entering national language characters, if your local
keyboard is set to a non-English national language layout, you
must set the remote computer's keyboard layout to English.
Problem
Resolution
The Log Server
program does not
run.
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in
order to access the database.
This driver is automatically installed with Windows ME, 2000,
and XP.
For Windows 98 and NT you will have to go to the Microsoft
download site:
http://www.microsoft.com/data/download.htm
to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an alternate
method of obtaining it is to install Windows Office Suite. Once
the driver file or Suite has been installed, the Log Server will run.
kn9108_9116_2007-09.book Page 106 Friday, September 21, 2007 10:39 AM