Chapter 22: Workgroup Configuration
264
AltiWare ACC 5.2 Administration Manual
•
DID Number
—each workgroup can be assigned a DID number. This number does
not have a fixed length, but the length must be long enough (range 2–16) for the
system to match the DID incoming call.
•
Enable Dial-By-Name Service
—check this box to allow callers to search the list by
employee name for this workgroup extension.
•
Description
—describe the purpose of this workgroup.
Setting Call Restrictions
The call restriction rules on the
General
tab apply to users making outbound calls from
within voice mail and several workgroup settings. These settings do not impact the call
restriction settings configured for the workgroup member's extension in Extension
Configuration.
•
Allow Calls to be Transferred or Conferenced to an Outside Number
—when
checked, the internal extension user can log into this workgroup voice mail, make a
call to a second party, then transfer or conference to a third party.
•
Allow User to Configure Forwarding, Notification, and Reminder Call to an
Outside Number
—This setting regulates workgroup call forwarding, voice mail
notification, and reminder call configuration. If this setting is not checked, you will
see a warning message pop up when trying to set up forwarding to an outside
number. International calls are not allowed if the fourth option is not checked.
•
Allow Outside Caller to Make or Return Calls from within Group's VM
System
—when checked, an outside caller can dial into the system, log in to
workgroup voice mail, and make or return calls from the group's voice mail
(Zoomerang feature). International calls are not allowed if the fourth option is not
checked.
•
Allow Outside Caller to Make or Forward International Calls from within the
Group's VM system
—This setting regulates making international calls from voice
mail and forwarding to an international number.
Caution!
Allowing any of these options may increase the potential for toll fraud. Make
sure the password is properly configured to prevent an intruder from using this
voice mail box to make an outbound call. AltiGen recommends that you leave
the fourth option unchecked for all workgroups at all times.
Numbers
Letters
Numbers
Letters
2
A, B, C, a, b, c
6
M, N, O, m, n, o
3
D, E, F, d, e, f
7
P, Q, R, S, p, q, r, s
4
G, H, I, g, h, i
8
T, U, V, t, u, v
5
J, K, L, j, k, l
9
W, X, Y, Z, w, x, y, z
Содержание AltiWare ACC 5.2
Страница 1: ...AltiWare ACC 5 2 Administration Manual 10 2008 4413 0001 5 2 ...
Страница 14: ...2 AltiWare ACC 5 2 Administration Manual ...
Страница 38: ...Chapter 2 AltiWare Requirements 26 AltiWare ACC 5 2 Administration Manual ...
Страница 50: ...Chapter 3 Getting Around AltiWare Administrator 38 AltiWare ACC 5 2 Administration Manual ...
Страница 86: ...AltiGateway Configuration Tool 74 AltiWare ACC 5 2 Administration Manual ...
Страница 92: ...Chapter 6 Voice Mail Configuration 80 AltiWare ACC 5 2 Administration Manual ...
Страница 102: ...Chapter 7 Auto Attendant Configuration 90 AltiWare ACC 5 2 Administration Manual ...
Страница 118: ...Chapter 9 Call Recording Configuration 106 AltiWare ACC 5 2 Administration Manual ...
Страница 122: ...Chapter 10 Application Extension Configuration 110 AltiWare ACC 5 2 Administration Manual ...
Страница 146: ...Chapter 11 Board Configuration 134 AltiWare ACC 5 2 Administration Manual ...
Страница 174: ...Chapter 12 Trunk Configuration 162 AltiWare ACC 5 2 Administration Manual ...
Страница 180: ...Chapter 13 In Call Routing Configuration 168 AltiWare ACC 5 2 Administration Manual ...
Страница 192: ...Chapter 14 Out Call Routing Configuration 180 AltiWare ACC 5 2 Administration Manual ...
Страница 224: ...Chapter 15 Extension Configuration 212 AltiWare ACC 5 2 Administration Manual ...
Страница 232: ...Chapter 16 Setting Up IP Extensions 220 AltiWare ACC 5 2 Administration Manual ...
Страница 248: ...Chapter 18 Mobile Extension Configuration 236 AltiWare ACC 5 2 Administration Manual ...
Страница 266: ...Chapter 20 Paging Group Configuration 254 AltiWare ACC 5 2 Administration Manual ...
Страница 270: ...Chapter 21 Line Park Configuration 258 AltiWare ACC 5 2 Administration Manual ...
Страница 292: ...Chapter 22 Workgroup Configuration 280 AltiWare ACC 5 2 Administration Manual ...
Страница 310: ...Chapter 24 Network Configuration Guidelines for VoIP 298 AltiWare ACC 5 2 Administration Manual ...
Страница 346: ...Chapter 26 System Report Management 334 AltiWare ACC 5 2 Administration Manual ...
Страница 386: ...374 AltiWare ACC 5 2 Administration Manual ...
Страница 390: ...378 AltiWare ACC 5 2 Administration Manual ...