Chapter 15: Extension Configuration
182
AltiWare ACC 5.2 Administration Manual
•
Physical Extensions
are associated with a physical port and device, usually a
telephone set. This is what most users think of as an
extension
.
•
Virtual Extensions
are not associated with a physical port. Virtual extensions can
be used as message mailboxes and in telephone sharing environments. Users of a
virtual extension can log in on any available station to access physical extension
features using Feature Codes.
•
IP Extensions
are generally associated with an AltiGen IP phone. The option is
unavailable when the
Enable IP Extension
option is not checked. When
Enable IP
Extension
is checked, it will allow the AltiGen IP phone to log on as an IP extension.
About the Apply To Button
A change you make to an extension can often be applied to one or more other extensions
by using the
Apply To
button.
Clicking the
Apply To
button pops up a list of all extensions to which the change can
apply. Select the extensions to which you want to apply the change (all are selected, by
default). Use the
Shift
or
Ctrl
keys to select several extensions.
The
Apply To
button is disabled unless a change you made can be applied to other
extensions. When you use the button to apply changes to multiple extensions, it works
on only those changed attributes that can be applied.
Setting up Extensions
Set up new extensions in the Extension Configuration window.
To add an extension:
1. Click the
Add
button below the
Agent/Supervisor/Extension
list. The
Add New
Extension
dialog box opens.
2. Type in an
Extension Number
.
The number must begin with a number assigned to be used for extensions, and it
must be the length assigned to extensions, both of which are set on the
Number
Plan
tab in the System Configuration window, as described in “Setting a System
Number Plan” on page 42.
3. If you have a multi-site setup, with multiple AltiServ systems connected over IP, a
VoIP Domain is created in the AltiEnterprise configuration. If you want to publish the
Содержание AltiWare ACC 5.2
Страница 1: ...AltiWare ACC 5 2 Administration Manual 10 2008 4413 0001 5 2 ...
Страница 14: ...2 AltiWare ACC 5 2 Administration Manual ...
Страница 38: ...Chapter 2 AltiWare Requirements 26 AltiWare ACC 5 2 Administration Manual ...
Страница 50: ...Chapter 3 Getting Around AltiWare Administrator 38 AltiWare ACC 5 2 Administration Manual ...
Страница 86: ...AltiGateway Configuration Tool 74 AltiWare ACC 5 2 Administration Manual ...
Страница 92: ...Chapter 6 Voice Mail Configuration 80 AltiWare ACC 5 2 Administration Manual ...
Страница 102: ...Chapter 7 Auto Attendant Configuration 90 AltiWare ACC 5 2 Administration Manual ...
Страница 118: ...Chapter 9 Call Recording Configuration 106 AltiWare ACC 5 2 Administration Manual ...
Страница 122: ...Chapter 10 Application Extension Configuration 110 AltiWare ACC 5 2 Administration Manual ...
Страница 146: ...Chapter 11 Board Configuration 134 AltiWare ACC 5 2 Administration Manual ...
Страница 174: ...Chapter 12 Trunk Configuration 162 AltiWare ACC 5 2 Administration Manual ...
Страница 180: ...Chapter 13 In Call Routing Configuration 168 AltiWare ACC 5 2 Administration Manual ...
Страница 192: ...Chapter 14 Out Call Routing Configuration 180 AltiWare ACC 5 2 Administration Manual ...
Страница 224: ...Chapter 15 Extension Configuration 212 AltiWare ACC 5 2 Administration Manual ...
Страница 232: ...Chapter 16 Setting Up IP Extensions 220 AltiWare ACC 5 2 Administration Manual ...
Страница 248: ...Chapter 18 Mobile Extension Configuration 236 AltiWare ACC 5 2 Administration Manual ...
Страница 266: ...Chapter 20 Paging Group Configuration 254 AltiWare ACC 5 2 Administration Manual ...
Страница 270: ...Chapter 21 Line Park Configuration 258 AltiWare ACC 5 2 Administration Manual ...
Страница 292: ...Chapter 22 Workgroup Configuration 280 AltiWare ACC 5 2 Administration Manual ...
Страница 310: ...Chapter 24 Network Configuration Guidelines for VoIP 298 AltiWare ACC 5 2 Administration Manual ...
Страница 346: ...Chapter 26 System Report Management 334 AltiWare ACC 5 2 Administration Manual ...
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