Alliance RV Paradigm, Руководство пользователя

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SERVICE & WARRANTY (CONTINUED)
OBTAINING SERVICE
For a defect to be covered under either limited warranty, the repair or replacement must occur
at an independent authorized Alliance RV dealer, or Alliance RV designated repair shop or
Alliance RV facilities. Alliance RV will remedy defects in materials and workmanship covered
under the Limited Base Warranty or Limited Structural Warranty, under normal use and service,
caused by Alliance RV in the recreational vehicle itself only.
To obtain warranty service the original retail purchaser must do the following:
1. Within twenty (20) days of discovery of any defect to be covered by this warranty, notify
an independent, authorized Alliance RV dealer or Alliance RV. Warranty services can
only be obtained through Alliance RV authorized dealers and service representatives.
2. Following notification, the recreational vehicle must be taken to an independent,
authorized Alliance RV dealer, or if authorized by Alliance RV, a designated repair shop.
Either that dealer or repair shop, or Alliance RV will undertake appropriate corrective
repair actions in instances where the defect is covered by this warranty. All costs
incurred in transporting this recreational vehicle for warranty service shall be borne by
purchaser unless otherwise approved in advance by Alliance RV.
If assistance is needed, you may contact Alliance RV at:

Email: service@alliancerv.com

Phone: (574) 226 0140

Mail: 301 Benchmark Drive, Elkhart, IN 46516 (Attn: Customer Service)
REPAIR REMEDY; EXCLUSIVE REMEDY
Alliance RV’s obligation is to address, within industry standards, any covered substantial defect
discovered and reported within the warranty period provided: (a) you notify an authorized
dealer within 20 days of your discovery of the substantial defect: AND (b) you deliver the
recreational vehicle to an authorized dealership or Alliance RV at your cost and expense. If this
primary remedy fails to successfully cure any substantial defect after a reasonable number of
repair attempts, your sole and exclusive remedy shall be to have Alliance RV pay an
independent service shop to perform repairs to the defect. If the defect is still incapable of
being repaired, Alliance RV may, at its option, provide you the diminished value damages (the
difference in purchase price and actual value of your recreational vehicle on the date of
purchase). You must exhaust the primary repair remedy and this back ‐ up remedy, and both
these remedies must fail of their essential purpose before initiating any action against Alliance
RV.
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