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If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in indi
-
vidual problems between you, your
authorized dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236
(TTY:
1-800-424-9153); or go to
; or write to: Adminis
-
trator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Wash
-
ington, D.C. 20590. You can also
obtain other information about motor
vehicle
safety
from
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department immedi
-
ately. Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect Investi
-
gations
and
Recalls
at
1-800-333-0510 or go to
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below. Visa, Mastercard, American Express,
and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals
provide the information that students and
professional technicians need in diagnosing/
troubleshooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle,
system, and/or components is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These practical manuals make it easy for
students and technicians to find and fix prob
-
lems on computer-controlled vehicle systems
and features. They show exactly how to find
and correct problems the first time, using
step-by-step troubleshooting and drivability
procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA
US LLC vehicles. Included are starting, oper
-
ating, emergency and maintenance proce
-
dures as well as specifications, capabilities
and safety tips.
Call toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
20_GU_OM_EN_USC_t.book Page 306