23
Pellet tank empty
more than 3
seconds
Check the state of
the flue pipes
Faulty flue gases probe
Contact the
maintenance staff
Er05
Extinguishing due to too high flue
gas temperature
The flue gas temperature
exceeds the limit
Wait for the boiler to
turn down and then
press the P2 key for
more than 3
seconds
Insufficient heat
transfer - contact
the maintenance
staff
Flue gas discharge
obstructed
Check how dirty the
flue pipes and
chimney are
Faulty flue gases probe
Er07
Encoder error
Encoder signal missing
Wait for the boiler to
turn down and then
press the P2 key for
more than 3
seconds
Contact the
maintenance staff
Er08
Encoder error
The flue gas motor does
not react
Wait for the boiler to
turn down and then
press the P2 key for
more than 3
seconds
Contact the
maintenance staff
The flue gas motor runs at
a speed different from the
set speed
Er11
Clock error
Internal clock problems
Press and hold the
P2 key for more than
3 seconds
Check the accuracy
of the set time
Insufficient internal
battery capacity
Check if the
programming in the
Chrono Mode has
been done well
Contact the
maintenance staff
Er12
Failure to start the boiler
Ignition error
Wait for the furnace
to extinguish and
then press the P2
key for more than 3
seconds
Check the condition
and quality of the
used pellet
The appropriate flue gas
temperature has not been
reached during the Ignition
Phase
Check how dirty the
flue pipes are and
their draught
Faulty flue gases probe
Contact the
maintenance staff
Er15
Power outage
Power outage during the
boiler Run Mode
Press and hold the
P2 key for more than
3 seconds
Check if the system
and installation work
properly
Contact the
maintenance staff
Er16
Communication error between the
electronic system and the display
Display cable
disconnected
Press and hold the
P2 key for more than
3 seconds
Check the cable and
display cable
connectors
Display cable connector
damaged
Contact the
maintenance staff
Er17
Primary air flow meter error
The primary air flow meter
does not adjust the
operation of the boiler
The boiler continues
to operate without
adjusting the
primary air. To
reactivate the flow
meter, turn off the
furnace. Wait for the
boiler to turn down
and then press the
P2 key for more than
3 seconds
Check how dirty the
primary air inlet pipe
is
Check how dirty the
flue pipe and
chimney are and
their draught
Contact the
maintenance staff
Er39
The primary air flow meter sensor
has been damaged
Faulty sensor
The boiler continues
to operate without
adjusting the
primary air
Contact the
maintenance staff