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Troubleshooting the Agilent 82357B

3

82357B User’s Guide

35

Software Configuration Checks

If all three LEDs remain on for more than 10 seconds after
the 82357B is connected to a USB port, the 82357B has been
installed.

Start your troubleshooting sequence by checking IO Control
operation. If any action taken results in a change in the LED
status, go to

Software Installation Checks

or

Hardware

Checks

, where applicable.

Checking IO Control operation

When the Agilent IO Libraries Suite is installed, an IO
Control is created. When the IO Control is active, it is
displayed as an IO icon on the Windows taskbar. By default,
the IO Control is always active after the libraries are
installed and the IO icon is displayed. However, there may
be times when the IO Control can get deactivated. When this
happens, SICL/VISA applications that are running with the
82357B will malfunction. Any of the following symptoms may
indicate the IO Control is not active:

•

Connection Expert

is not running, and the

Agilent 82357B

USB/GPIB Interface Detected

dialog box does not appear

when an 82357B is first connected to a USB port.

•

Connection Expert

is running, but does not automatically

refresh when an 82357B is first connected to a USB port.

•

SICL/VISA applications using the 82357B are unable to
open sessions.

•

Windows Task Manager shows that iproc82357.exe is not
running or is non- responsive.

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Содержание 82357B

Страница 1: ...Agilent Technologies Agilent 82357B USB GPIB Interface User s Guide ...

Страница 2: ...ll control Technology Licenses The hardware and or software described in this document are furnished under a license and may be used or copied only in accor dance with the terms of such license Restricted Rights Legend U S Government Restricted Rights Soft ware and technical data rights granted to the federal government include only those rights customarily provided to end user cus tomers Agilent ...

Страница 3: ...ies of merchantability and fitness for a particular purpose Agilent shall not be liable for errors or for incidental or consequential damages in connection with the furnishing use or performance of this document or any information contained herein Should Agilent and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms ...

Страница 4: ...Buyer s circuit or any defects that result from Buyer supplied products To the extent allowed by local law Agilent makes no other warranty expressed or implied whether written or oral with respect to this product and specifically disclaims any implied warranty or condition of merchantability fitness for a particular purpose or satisfactory quality Exclusive Remedies To the extent allowed by local ...

Страница 5: ...fety Notices WARNING A WARNING notice denotes a hazard It calls attention to an operating procedure practice or the like that if not correctly performed or adhered to could result in personal injury or loss of life Do not proceed beyond a WARNING notice until the indicated conditions are fully understood and met CAUTION A CAUTION notice denotes a hazard It calls attention to an operating procedure...

Страница 6: ... ISM device complies with Canadian ICES 001 The CSA mark is a registered trademark of the Canadian Standards Association A CSA mark with the indicators C and US means that the product is certified for both the U S and Canadian markets to the applicable American and Canadian standards The C tick mark is a registered trademark of the Spectrum Management Agency of Australia This signifies compliance ...

Страница 7: ...e before connecting any wiring to the device DO NOT operate the device in the presence of flammable gases or fumes DO NOT install substitute parts or perform any unauthorized modification to the device CAUTION Use the device with the cables provided Repair or service that is not covered in this manual should only be performed by qualified personnels ...

Страница 8: ...electrical electronic product in domestic household waste Product Category With reference to the equipment types in the WEEE directive Annex 1 this instrument is classified as a Monitoring and Control Instrument product The affixed product label is shown as below Do not dispose in domestic household waste To return this unwanted instrument contact your nearest Agilent office or visit www agilent c...

Страница 9: ...cloth and mild detergent Do not use abrasives or solvents Wipe the contacts in each terminal with a clean swab dipped in alcohol Environmental Conditions Requirements Temperature 0 C to 55 C Operating 40 C to 70 C Non operating Humidity Operating up to 90 at 40 C Non condensing Non operating up to 90 at 65 C Non condensing CAUTION This product is designed for use in compliance with IEC 61010 1 200...

Страница 10: ...is instrument is available on the Agilent Web site You can search the DoC by its product model or description at the Web address below http regulations corporate agilent com DoC search htm NOTE If you are unable to search for the respective DoC please contact your local Agilent representative ...

Страница 11: ...ting multiple GPIB instruments 10 Step 5 Programming via the 82357B 11 Establishing instrument communication 11 Programming GPIB instruments 13 2 Using the Agilent 82357B Initial 82357B Operating States 18 Introduction to 82357B operating modes 19 Single 82357B operation 20 Multiple 82357B operation 21 SRQ operation 22 Setting Configuration Parameters 23 Changing configuration parameters 23 Changi...

Страница 12: ...ftware Installation Checks 32 Check suspend resume operation 32 Verify Agilent IO Libraries Suite installation 32 Software Configuration Checks 35 Checking IO Control operation 35 Check USB scanner 36 Service and Support Information 37 Contacting Agilent 37 4 Product Specifications Technical Specifications 40 Supplementary Information 43 ...

Страница 13: ...Guide Agilent Technologies 1 Installing the Agilent 82357B This chapter shows a suggested five step process to install the 82357B and the Agilent IO Libraries Suite to connect the 82357B to your PC and to program GPIB instruments via the 82357B ...

Страница 14: ... on page 37 later in this guide for addresses and telephone numbers As you check the shipment items verify that the 82357B serial number at the bottom of the 82357B matches the serial number shown on the serial number label of the 82357B Kit Box and on the 82357B Certificate of Calibration If the Serial Numbers do not match contact Agilent If all Serial Numbers match you may want to record the Ser...

Страница 15: ...te This version supports the newest interfaces and operating systems and has the most advanced features 1 Verify that your PC meets the minimum system requirements Refer to the IO Libraries Web page at www agilent com find iosuite or the IO Libraries Suite Readme 2 Close all applications on your computer Insert the Agilent Automation Ready CD in your CD ROM drive or download and install the IO Lib...

Страница 16: ...ling interface manuals c Use Agilent 32 bit VISA with another vendor s VISA on the same PC in side by side mode Details on side by side mode are available at www agilent com find side by side install or in the IO Libraries Suite help 4 After the IO Libraries suite is successfully installed you will see the IO icon on the Windows taskbar notification area Figure 1 2 IO icon on the Windows taskbar n...

Страница 17: ...cable that is USB 2 0 compliant This cable is shielded and the connector is specified for up to 1 500 insertions An 82357B can be directly connected to a single GPIB instrument or up to 14 GPIB instruments via GPIB cables Up to four 82357B converters may be connected to your PC via standard USB hubs Figure 1 3 82357B Hardware Features NOTE If the Agilent IO Libraries Suite software have not been i...

Страница 18: ...82357B to Your PC 2 Observe the LEDs Observe the LEDs on the 82357B for at least 10 seconds See Chapter 2 Using the Agilent 82357B for a description of the normal LED sequence during an initial installation of the 82357B a Initially only the red FAIL LED should be ON After a few seconds all three LEDs should be ON When all three LEDs are ON this shows that the 82357B has been successfully installe...

Страница 19: ... Interfaces connected 2 Make sure your PC is ON Connect the USB cable of the USB hub to any available USB port on your PC 3 Plug at least one 82357B USB GPIB Interface into the port of the USB hub It is not necessary to connect GPIB instruments to any 82357B at this time Figure 1 5 Connecting the 82357B to a USB Hub NOTE Any USB hub used with the 82357B MUST be self powered must not be bus powered...

Страница 20: ...seconds all three LEDs should be ON When all three LEDs are ON this shows that the 82357B has been successfully installed b If all three LEDs are not ON after 10 seconds and all Windows Plug and Play Manager activity has ceased STOP See Chapter 3 Troubleshooting the Agilent 82357B for diagnostics information NOTE For Windows Vista and Windows 7 there will be no Windows Plug and Play Manager Sequen...

Страница 21: ...nstruments Connecting a single GPIB instrument Figure 1 6 shows connection from a single GPIB instrument to the GPIB port on an 82357B When you have made the connection for your system go to Step 5 Programming via the 82357B You may want to record the primary GPIB address of the attached instrument for future programming use Figure 1 6 Connection from Single GPIB Instrument to the GPIB Port CAUTIO...

Страница 22: ...PIB address of each attached instrument for future programming use Figure 1 7 Typical Way of Connecting Three GPIB instruments to an 82357B NOTE Although Figure 1 7 shows the connection from 82357B to GPIB Instrument 1 the connection can be to any GPIB instrument in the system Be sure to first connect the GPIB cable to the GPIB instrument and then piggy back the 82357B GPIB connector to the GPIB c...

Страница 23: ...nstrument s This section shows you how to use Interactive IO to verify instrument communication 1 Click the IO icon on the Windows taskbar notification area 2 Right click the instrument and click Send Commands To This Instrument to display the Interactive IO window For information on Interactive IO click Help 3 IDN is the default command Click Send Read to send the identification query to the inst...

Страница 24: ... a command into the Command field If you experience timeout errors for some commands click Options to change the timeout value Figure 1 8 Agilent Interactive IO 5 When communication has been established to each GPIB instrument you can begin to program the instruments using VISA VISA COM or SICL See the next section Programming GPIB instruments ...

Страница 25: ...the interface acts as a transparent interface for programming GPIB instruments For information on programming using Agilent VISA see the Agilent VISA User s Guide For information on VISA COM and for function references for VISA VISA COM and SICL see the IO Libraries Suite Online Help Accessing VISA and SICL manuals You can access pdf copies of the Agilent VISA User s Guide and the Agilent SICL Use...

Страница 26: ...ber is automatically assigned and you can ignore its setting The LU Number is used internally as a unique identifier When the IO interface is configured you can use Agilent VISA VISA COM or SICL to program assigned instruments Example IO interface configuration For example the GPIB interface system in the Figure 1 9 consists of a Windows PC an 82357B USB GPIB interface and three GPIB instruments w...

Страница 27: ...Installing the Agilent 82357B 1 82357B User s Guide 15 Figure 1 9 Typical System Installation 82357B USB GPIB Interface ...

Страница 28: ...16 82357B User s Guide 1 Installing the Agilent 82357B ...

Страница 29: ...the Agilent 82357B This chapter describes normal operating states and modes for the 82357B and provides the guidelines to use the 82357B including Initial 82357B operating states Introduction to 82357B operating modes Single 82357B operation Multiple 82357B operation SRQ operation ...

Страница 30: ...g the Agilent 82357B Initial 82357B Operating States Figure 2 1 shows the sequence of initial operating states when the 82357B is first connected to a USB port on a PC or on a USB hub Figure 2 1 Sequence of Initial Operating States ...

Страница 31: ...he previous configuration parameters are automatically assigned to the newly attached 82357B Thus you can exchange 82357Bs at any time without reconfiguring the interface This allows exchanging 82357Bs among users as long as only one 82357B is attached at any one time Multiple Mode Features In contrast when up to four 82357Bs are connected to the system at the same time each 82357B must have its o...

Страница 32: ...ies Suite and 82357B driver are installed the software recognizes that an 82357B is attached If the Connection Expert is not running the software displays an Agilent 82357B USB GPIB Interface Detected dialog box that allows you to accept the current settings If the Connection Expert is running it automatically refreshes displaying the 82357B as a USB GPIB interface in its tree view You can then ch...

Страница 33: ...on the first time an 82357B is attached to a system assuming the Agilent IO Libraries Suite and 82357B driver are installed the software recognizes that an 82357B is attached If the Connection Expert is not running the software displays an Agilent 82357B USB GPIB Interface Detected dialog box that allows you to accept the current settings If the Connection Expert is running it automatically refres...

Страница 34: ... function may be triggered multiple times To avoid this possible situation design your SRQ callback functions to be called only when an SRQ is no longer asserted on the GPIB bus NOTE You can change the parameter values of the 82357B as required See Changing configuration parameters on page 23 for details You can also convert from multiple mode operation to single mode operation See Changing modes ...

Страница 35: ...IB Address or if you want to check the values of these configuration parameters highlight the USB GPIB interface in the explorer view tree view of the Connection Expert window Click on the Change Properties button in the property pane to display the Agilent 82357 Interface dialog box Choose the settings you want then click OK Clicking Cancel will cause the configuration set in the preceding dialog...

Страница 36: ...nly way to change from multiple mode of operation to single mode operation is to perform the following 1 Unplug all 82357Bs from the system 2 Run Connection Expert click the IO icon then click Agilent Connection Expert 3 Delete all 82357B configurations by selecting each USB GPIB icon in the explorer view then clicking Delete or delete all except one configuration 4 Re attach and re configure a si...

Страница 37: ...et the timeout to a very small value such as 1 ms then query for the actual timeout floor value VISA and SICL examples are as follows Example Query Timeout Floor VISA tval 1 Try to set timeout to 1 msec err viSetAttribute id VI_ATTR_TMO_VALUE tval_in err viGetAttribute id VI_ATTR_TMO_VALUE tval_out printf Set timeout to d actual timeout that resulted d n tval_in tval_out Example Query Timeout Floo...

Страница 38: ...B_T1_DELAY value is the value of the T1 delay in nanoseconds and should be no less than VI_AG_GPIB_T1DELAY_MIN and no greater than VI_AG_GPIB_T1DELAY_MAX This value is defined in Agilent s visa h header file To use this value you must define AGVISA_ATTRIBUTES before the include visa h in your C or C source file The 82357B supports T1 delays from 357 ns to max_value in steps of 40 ns You can find o...

Страница 39: ...ce User s Guide Agilent Technologies 3 Troubleshooting the Agilent 82357B This chapter provides troubleshooting guidelines of the 82357B including hardware and software checks and also the service and support information for the 82357B ...

Страница 40: ...at least 10 seconds after the 82357B is connected to a USB port and all Windows Plug and Play Manager activity has ceased Do the following If all LEDs are OFF start with Hardware Checks If the red FAIL LED is ON start with Software Installation Checks If all LEDs are ON start with Software Configuration Checks After taking the steps in the check sequence use the boxes in Figure 3 1 to determine th...

Страница 41: ...stallation Checks SoftwareConfiguration Checks Check Cables USB Interface Host PC Check Suspend Resume Operation Check IO Control Operation Reboot PC Verify Agilent IO Libraries Installation Check USB Scanner Check Device Manager Verify Driver Installation After Doing These Checks If the FAIL LED is the only LED ON go to Software Installation Checks If all three LEDs are ON go to Software Configur...

Страница 42: ...USB cable for a good connection to the USB port on the PC or on the USB hub If you are using a USB hub verify that the hub is connected to the PC 2 Unplug replug the 82357B USB cable If this does not change the LED status try plugging the 82357B into another USB port 3 Check PC USB Port Verify that the PC USB port is functional and powered you can check using another USB device 4 Check PC state Ve...

Страница 43: ...anager select 82357 and then Properties Tab to Driver and click Reinstall Driver This will allow the Windows Plug and Play Manager to begin searching for a driver for the 82357B Since the Device Manager may have disabled the 82357B USB device click Enable to restart the 82357B NOTE If you are using a USB scanner scanner conflicts are possible See Check USB scanner in the Software Installation Chec...

Страница 44: ... to Verify Agilent IO Libraries Suite installation Verify Agilent IO Libraries Suite installation When only the red LED is on after 10 seconds and all Windows Plug and Play Manager activity has ceased start your troubleshooting sequence by verifying IO Libraries installation If any action taken results in a change in the LED status go to Software Configuration Checks or Hardware Checks 1 Check Agi...

Страница 45: ...installed To check this click Start Programs and look for the Agilent IO Libraries Suite program group c If this group is displayed click Agilent IO Libraries Utilities IO Control to display the IO icon Then click the icon and select About Agilent IO Libraries Control to display the installed version must be 15 0 or greater d If the Agilent IO Libraries program group is not displayed no version of...

Страница 46: ... the USB port b Insert the Automation Ready CD into your CD ROM drive and follow the instructions in Chapter 1 Installing the Agilent 82357B to install the libraries If you do not have the Automation Ready CD you can download the Agilent IO Libraries Suite from www agilent com find iolib c Re attach the 82357B USB cable to the USB port and observe the LEDs for at least 10 seconds If all three LEDs...

Страница 47: ...on the Windows taskbar By default the IO Control is always active after the libraries are installed and the IO icon is displayed However there may be times when the IO Control can get deactivated When this happens SICL VISA applications that are running with the 82357B will malfunction Any of the following symptoms may indicate the IO Control is not active Connection Expert is not running and the ...

Страница 48: ... If the IO icon is not displayed either the icon display has been turned off or the IO Control and associated iproc82357 exe and iprocsvr exe is not active In this case select Start Programs Agilent IO Libraries Suite and click IO Control to restart the IO Control and display the IO icon Check USB scanner In general USB scanners do not cause problems with the 82357B However if you do have problems...

Страница 49: ...or instructions to return the unit See the following Contacting Agilent section for telephone numbers Web site address Contacting Agilent You can reach Agilent Technologies at this telephone number for the Americas Americas Call Center 1 800 829 4444 For other countries contact your country s Agilent support organization A list of contact information for other countries is available on the Agilent...

Страница 50: ...38 82357B User s Guide 3 Troubleshooting the Agilent 82357B ...

Страница 51: ...39 Agilent 82357B USB GPIB Interface User s Guide Agilent Technologies 4 Product Specifications This chapter lists the 82357B technical specifications and supplementary information ...

Страница 52: ... 1 GHz 64 bit x64 no support for Itanium64 1GB minimum Hard Disk Space 1 0 GB available for Microsoft NET Framework 3 5 SP1 100 MB for Agilent IO Libraries Suite Video Support for DirectX 9 graphics with 128 MB graphics memory recommended Super VGA graphics is supported Browser Microsoft Internet Explorer 7 or greater Windows 7 with or without SP1 32 and 64 bit Home Basic Home Premium Professional...

Страница 53: ...00 Check the web for latest supported applications Supported software development applications Visual Basic 6 0 Visual C 6 0 Visual Studio NET Agilent VEE 6 0 or greater BASIC for Windows LabVIEW 6 0 or greater GENERAL CHARACTERISTICS Power USB bus powered device 5 V 500 mA max 200 mA typ GPIB transfer rate 1 15 MB s Connectors Standard 24 pin IEEE 488 Standard USB A USB hubs Self powered hubs Par...

Страница 54: ...ONS Operating environment 0 C to 55 C Storage environment 40 C to 70 C Operating humidity Up to 90 at 40 C non condensing Storage humidity Up to 90 at 65 C non condensing ORDERING INFORMATION Interface 82357B USB GPIB Interface Options Opt 0B1 Add manual set Accessories None ...

Страница 55: ...ions IEEE 488 1 and IEEE 488 2 Compliance The 82357B is in full compliance with IEEE 488 1 and IEEE 488 2 specifications The 82357B fully supports IEEE 488 1 subsets AH1 C1 C2 C3 C4 C27 DC0 DT0 LE3 PP0 RL0 SH1 SR0 and TE7 SRQ Response Time SRQ response time is slower than with the 82350 PCI GPIB interface as an artifact of the USB implementation In addition sharing the USB bus with other devices m...

Страница 56: ...44 82357B User s Guide 4 Product Specifications ...

Страница 57: ...Operating States 18 initial operating states 18 Installing Agilent IO Libraries Suite 3 interface ID 14 Interface Name 14 IO Control Operation checking 35 IO interface 14 IO Libraries Suite checking for installation 32 iopen 14 L LED States 18 LED states 18 Logical Unit Number 14 M Modes of Operation changing 24 modes of operation changing 24 multiple 82357A operation 21 Multiple 82357B Operation ...

Страница 58: ...46 82357B User s Guide Index ...

Страница 59: ...746 4866 China tel 800 810 0189 fax 800 820 2816 Europe tel 31 20 547 2111 Japan tel 0120 421 345 fax 0120 421 678 Korea tel 080 769 0800 fax 080 769 0900 Latin America tel 305 269 7500 Taiwan tel 0800 047 866 fax 0800 286 331 Other Asia Pacific Countries tel 65 6375 8100 fax 65 6755 0042 Or visit Agilent worldwide Web at www agilent com find assist Product specifications and descriptions in this ...

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