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P a g e

Installation & User Instructions

SnapCOM PRIME Cellular Range

PROFESSIONAL INSTALL ONLY

Suitable from Firmware Version 2.1.4 (FOTA)

The manufacturer cannot legally offer technical support to non-qualified gate

or door installers. End users should employ the services of a professional

install company to commission or support this product!

Tip

: Site Survey BEFORE you begin.

See pages 3-4

Содержание KEY-AUX-PBPK-US

Страница 1: ...Suitable from Firmware Version 2 1 4 FOTA The manufacturer cannot legally offer technical support to non qualified gate or door installers End users should employ the services of a professional insta...

Страница 2: ...l Level and APN 20 21 Using the AES Pro App 22 PHASE 4 USING THE INTERCOM 23 26 Calling a Resident Using Keypad Codes Prox IDs 24 Receiving A Call and Using Caller ID 25 Manager Control of Gate Door 2...

Страница 3: ...P a g e 3 PHASE 1 Site Survey...

Страница 4: ...workbench and call technical support should you have questions This product requires a regular voice SMS and data SIM card with an MMS plan Do not use a data only SIM as this will not work in the unit...

Страница 5: ...P a g e 5 PHASE 2 Product Overview...

Страница 6: ...P a g e 6 Overview of Intercoms Imperial Design Antenna Separate Overview of Intercoms Architectural Design Antenna Separate Overview of Intercoms Pedestal Design Antenna Integrated...

Страница 7: ...P a g e 7 Overview of Intercoms Flush Design Antenna Separate...

Страница 8: ...6 3V 220 50V RVT FCON SCA 1500 6 3V 101 QUECTEL QUECTEL 1 2 3 4 5 6 7 8 9 0 SnapCOM Cellular Module 2 Security screw access Waterproof Mylar 1 5W speaker 10 DDA LEDs Optional illuminated keypad 15 16...

Страница 9: ...P67 push button 7 8 Illuminated IP67 push button 7 8 Camera 4 LED Light Strip PCB 3 Cable entry hole Mounting holes Backlighting PCB 13 Camera 4 LED Light Strip PCB 3 Waterproof Mylar 1 5W speaker 10...

Страница 10: ...N S CA 1500 6 3V FCO N S CA 1500 6 3V 220 50V RVT FCO N S CA 1500 6 3V 101 Q UECTEL Q UECTEL 1 2 3 4 5 6 7 8 9 0 DDA Sleeve Waterproof Mylar 1 5W speaker 10 Illuminated IP67 push button 7 8 LED PCB 3...

Страница 11: ...Relay 2 DETECT Gate Position Limit switch optional OPEN Exit Button DC 24V Input from supplied PSU Relay 1 Green LED CPU Status Blue LED Signal Status Red LED Power NANO SIM holder White LED Modem Sta...

Страница 12: ...Output NOT USED 24v INPUT Use provided power supply or hook up to 24v solar system DO NOT USE 12v HERE 12v DC Battery backup 1 Amp Quick Blow Input Fuse REPLACEABLE Must use a 30 Watt solar panel min...

Страница 13: ...LEAD 100 6 SnapCOM camera cable Pedestal SNAPCOM CAM LEAD 150 7 Blue push button BPB 24V 8 White push button WPB 24V 9 No touch sensor NT BUTTON 10 Speaker SPK ASSM 11 GSM Microphone MPA 12 Prox PCB a...

Страница 14: ...coated Aluminium Mounting Housing Backbox Marine Grade Stainless Steel BS316 Mounting Type AB ABK Surface Mounted with backlighting IBK Surface Mounted FBK Flush Mounted PED Surface Mounted Call Butt...

Страница 15: ...WCDMA Band VIII 22 79dBm 22 73dBm 22 97dBm 22 35dBm 22 99dBm LTE B1 B3 B7 B8 B20 PROX TAGS Dimensions 40 x 25 x 4 5mm Frequency 125 KHz Type Passive fixed 10 digit Storage Temperatures 40 C to 85 C 4...

Страница 16: ...P a g e 16 PHASE 3 Setup Programming To be done before installing the intercom...

Страница 17: ...tails for VoLTE 4G services To achieve a full 4G network service an Access Point Name APN will need to be set The APN provides all the details that your device needs to connect to mobile data If you p...

Страница 18: ...upport data and do not support voice and SMS You simply require a mobile phone type SIM card It is always good practice to check if the SIM is active by putting it into a phone and making a call 24V d...

Страница 19: ...IGNAL STRENGTH 1 flash poor 1 bar 2 flashes low 2 bars 3 flashes good 3 bars 4 flashes strong 4 bars 5 flashes searching POWER MODEM Flashing standby Constant ON OFF searching Do NOT use fine gauge ca...

Страница 20: ...ct you can reset this by sending the below SMS string 9999 97X replace X with the APN provided by the SIM supplier E g 9999 97RESELLER c If there is no 2G 3G signal in your area the system will not be...

Страница 21: ...to be rebooted after either one of the above processes is completed to log on to the network with the new APN which you have stored If you send another signal level check 20 you may find that if the n...

Страница 22: ...f the app pertaining to your intercom This QR code will take you directly to the SnapCOM playlist on our YouTube channel which will take you through the setup and use of our new AES PRO app for a Snap...

Страница 23: ...P a g e 23 PHASE 4 Using the Intercom Only to be done after the unit is successfully programmed...

Страница 24: ...a g e 24 Calling a Resident Press the Call Button Tip Press the call button again to cancel a call 1 Enter 4 digit code Using Keypad Codes Prox IDs Keypad Prox Units Hold Tag Card up to the Prox reade...

Страница 25: ...n simply ensure you have the phone number programmed for CallerID and then call the intercom phone number from the stored number and the relay will trigger as per programmed This is usually main gate...

Страница 26: ...ntrols of Gate Door This screen allows the installer or manager to manually trigger the gate Send trigger command Call SMS Hold open Gate Door SMS Release held open gates to close SMS Trigger Latch un...

Страница 27: ...P a g e 27 PHASE 5 Installation...

Страница 28: ...p 3 Close unit Ensure the security screws or cam lock is adequately closed to ensure a correct seal Seal all mounting or cable holes by using sealant such as silicone Ensure that any products being us...

Страница 29: ...time of the product Solar Power You can use solar power if required You will require a DC voltage regulator applied at the gate board end as the voltage output can vary and cause too high a voltage wh...

Страница 30: ...lock Note The manufacturer is not responsible for wiring to third party devices Please consult the device instructions if having issues USB Relay 2 Relay 1 FCON SCA 1500 6 3V FCON SCA 1500 6 3V FCO N...

Страница 31: ...k 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 SLAVEIN SLAVEOUT 1 2 3 12 24v OUT 1 2 3 12 24v IN SLAVEIN SLAVE OUT SLAVE IN 1 2 3 4 O N D I P 3 2 1 SL AVE IN 3 2 1 SL AVE OU T 1 2 3 12 24v IN SLAVEIN 1 2 3...

Страница 32: ...4V 1 2 3 NC COM NO PTE 24V 1 2 3 1 2 3 4 O N DI P SLAV E IN SLAV E OUT 1 2 3 1 2 3 IN 24V O UT 24V IN 1 2 3 O UT 1 2 3 COI L The sounder boards dip switches set the relay number for the auxiliary unit...

Страница 33: ...P a g e 33 PHASE 6 Aftercare...

Страница 34: ...l not power up No LEDs on A Check power supply voltage at intercom is 23 4v DC or more Cable length from PSU to intercom should be less than 8 metres and in 1 0mm2 14 gauge for longer distances See gu...

Страница 35: ...e steps on checking and improving reception Consider fitting an external high gain antenna Move the antenna further away Remove any short bends in the antenna Ensure the spare antenna cable is not rol...

Страница 36: ...ones but I can make a call to it from my phone A Check there is a balance on the SIM card A Switch off the power remove the SIM put it into a phone and check that a call can be made from a phone This...

Страница 37: ...Snapcom Prime Latest DO NOT TURN OFF YOUR INTERCOM DURING THE UPGRADE PROCESS ADDITIONAL DATA CHARGES MAY APPLY Although unlikely due to the small update file size Passcode Command Firmware Update Bin...

Страница 38: ...time This can be polished with a suitable stainless steel cleaner and cloth Environmental Information The equipment that you bought has required the extraction and use of natural resources for its pro...

Страница 39: ...ted or PDF manuals Brief description of content for example step by step instructions that are inaccurate information that requires clarification areas where more detail is needed and so on Suggestion...

Страница 40: ...age to property security breaches late payment clauses or breaches of any contracts between the installer and the client 4 This is a professional install product only The product is a component of an...

Страница 41: ...proof of purchase you will be eligible for an extra year of warranty This QR code will take you to the warranty section of our website You can access the form for the warranty by scrolling to the bot...

Страница 42: ...P a g e 42...

Страница 43: ...P a g e 43...

Страница 44: ...EU ETSI EN 301 908 2 V11 1 2 2016 07 CDMA spread UTRA FDD Test report number LCS181101028AEC ETSI EN 301 908 13 V11 1 2 2017 07 E UTRA and UE standards Test report number LCS181101028AED EN 62311 200...

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