AES global KEY-AUX-PBPK-US, Инструкция по установке и эксплуатации

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Complete List of Parameters
For a complete list of programming i.e. SMS parameters, check out our downloadable
resources on our website.
Troubleshooting
Q. No MMS received. SMS received stating
‘Camera failure!’.
A. This means there is an issue with the camera or camera cable. Check the camera cable
connection to the board and the camera. Check the cable cores are seated correctly in the
connector.
Q. The intercom dials out but no MMS is received.
A. Ensure all MMS settings have been programmed. These can be checked via the *30#
command. Check for errors; lower/upper case letters can affect the MMS operation. Check the
settings with your SIM card provider.
Q. Not enough time to view visitor before incoming call.
A. Increase delay time for calling out after MMS sent. This can be done with the following SMS
string:
9999 # 07 X # where the X is equal to time in seconds (1-15).
Q.MMS received but not downloaded.
A. Phone has no mobile data to use. Turning on mobile data will allow you to download the image.
Ensure mobile data allowance has not expired.
Q. The unit will not power up. No LEDs on.
A. Check power supply voltage at intercom is 23.4v DC or more. Cable length from PSU to
intercom should be less than 8 metres and in 1.0mm
2
/14 gauge for longer distances. See guide.
Check the fuse (If applicable).
Q. The unit powers up but is not showing network reception or will not respond to SMS .
(No green CPU light).
A. This means the unit is not able to detect the network for some reason.
-Power off the unit, remove the SIM and check it in a mobile phone to verify it can make a call and
has calling credit if it is a Pay As You Go SIM (pre-pay SIM).
-Disable any PIN code request if active on the SIM card.
-Check the SIM is a standard voice capable SIM. If you are unsure, contact your SIM card
provider to verify.
-Check the reception is medium or good. Poor reception is not sufficient.
-Check antenna is connected and does not have too many sharp bends on the antenna cable.
-Check the height of the antenna and make sure it is not inside a metal enclosure.
- Check correct power cable size for cable length from PSU. Refer to manual for guidelines
Q. The unit calls the first number, but there is not enough time to answer before it diverts
to the next number.
A. Increase the ringing time as per the SMS Parameters/ Settings section of AES PRO app.