Warranty
V6.230 20131017
ix
All new products sold to customers are warranted against defects in design, materials, and
workmanship for the life of their use to the original end user. If it is determined that the new
product defect is covered under this warranty, Advanced Power Technologies, LLC (the
“Company”) will repair, replace, or substitute an identical unit at its own discretion to the customer
at no charge. The Company requires the customer to ship the unit back to the factory for
diagnosis under all circumstances. In such event, the Company may, at its own discretion, decide
to provide the customer with a substitute unit which may be sent to the customer either from the
Company’s factory or from an authorized representative or distributor from their inventory. All
expenses related to the shipment of defective units back to the Company or the provision of a
substitute unit to the customer are the responsibility of the customer. This expense may include,
but is not limited to, freight, insurance, Customs clearance, and duties. All expenses related to the
shipment of repaired units back to customers (or the provision of a new unit to the customer) will
be borne by the Company.
Product Upgrade Policy
From time to time, the Company makes product upgrades to add or enhance the performance of
the products. Customers of a particular product being issued an upgrade will be notified either by
the Company directly or through its authorized representatives or distributors. Customers who
have purchased an annual upgrade policy will receive all upgrades during the calendar year free
of charge. Customers who did not purchase the annual upgrade policy may purchase each unit
upgrade individually. The annual upgrade policy can be purchased at any time. Regardless of
whether the upgrade policy is purchased, the Company will make reasonable efforts to notify all
customers of all available upgrades.
Equipment Repair and Warranty
Repair costs of products not covered under this warranty are paid for by customers. Customers
are responsible for the cost of shipping the products to the Company located at: 215 State Route
10, BLDG 2, Randolph, NJ 07869, USA. All products repaired by the Company will continue to be
warranted against defects in material and workmanship for its installed life at the original end
user.
Limitations
The Company's warranty does not extend to (A) The Company's products subject to (i) improper
installation, connection, operation, maintenance, or storage; (ii) accident, damage, abuse, or
misuse; (iii) abnormal or unusual operating conditions or applications outside the specifications
for the product; (iv) a purpose or application in any way different from that for which the products
were designed; (v) repairs conducted by persons other than the Company employees or an
authorized representative or distributor; or (vi) modifications made to the product by the customer
or end user, (B) Equipment and products not manufactured by the Company. Such equipment
and products may be covered by a warranty issued by the respective manufacturer. This warranty
is in lieu of any other warranties, express or implied, including without limitation, any warranty of
merchantability or fitness for a particular purpose, and is in lieu of any and all other obligations or
liability of the Company. Under no circumstances shall the Company be liable for any accidental
or consequential damages or for any other loss, injury, damage, or expense of any kind including
loss of profits arising hereunder. To the extent any court, arbitration panel, or other governmental
body of competent jurisdiction shall declare any provision of this warranty invalid or
unenforceable by reason of a rule of law or public policy, all the other provisions hereof shall
remain in full force and effect.
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