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SERVICE AND WARRANTY
LIMITED WARRANTY
One Year Parts Warranty:
For one year from the date of original purchase, your local reseller will provide free of charge, non-consumable
replacement parts or components that failed due to manufacturing defects. Subject to the conditions and limitations
set forth below, your local reseller will, at its option, either repair or replace any part of its products that prove
defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided
by your local reseller on an exchange basis, and will be either new or refurbished to be functionally equivalent to new.
The consumer is responsible for all shipping costs. Consumable parts not covered by this warranty include but not
limited to: Light bulbs, metal and control panel.
Who is Covered:
This warranty is extended to the original purchaser for products purchased for ordinary home use.
This Warranty Will Be Voided When:
Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, insufficient or
excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly,
repair, modification, or failure to follow installation instructions. When product is used commercially or other than its
intended purpose. Damaged because of improper connection with equipment of other manufacturers. Repaired or
modified by anyone other than your local reseller’s authorized agents. This limited warranty also does not apply to any
product on which the original identification information has been altered, obliterated or removed, has not been handled
or packaged correctly or has been sold as second-hand.
What is Not Covered:
Consumable parts such as light bulbs, metal and control panel. The natural wear of finish, and wear due to improper
maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products. Chips, dents or cracks
due to abuse, misuse, freight damage, or improper installation. Damage of product caused by accident, fire, floods or
act of God. The manufacturer and/or distributor/reseller is not liable for, and does not cover under warranty, any loss
ofproperties or any costs associated with removing, servicing, installing, or determining the source of problems with
this product.
This warranty is valid in the country of the original purchase at retail. It is non-transferable and applies only to the
original purchaser and does not extend to subsequent owners of this product. Any applicable implied warranties,
including the warranty of merchantability, are limited in duration to a period of express warranty as provided herein
beginning with the date of original purchase at retail and, no warranties, whether express or implied, shall apply to this
product thereafter.
To obtain warranty service, you may contact your local reseller from which you purchased this product. Please confirm
the terms of your local reseller’s policies prior to contacting. Typically, you must include product identification infor-
mation, including model number and serial number with a detailed description of the problem you are experiencing.
You must also include proof of the date of original retail purchase as evidence that the product is within the applicable
warranty period.
Contact Us
If you need any assistance, please contact your local reseller. Please have your order number and model of the
range hood ready. This information will help them better respond to your request.
If you need replacement parts, we recommend that you only use genuine parts. Our accessories and parts are
engineered and designed specifically for this series of range hood, each is rigorously tested assuring the utmost
in durability and reliability, providing a factory match, factory-installed appearance and functionality tailored to
each individual range hood model.
