Acer AT310 F1 Series Скачать руководство пользователя

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5 System troubleshooting

Resetting the system

Before going through in-depth troubleshooting, attempt first to reset
the system using one of the methods below.

Perform

Purpose

To do this

Soft boot
reset

To clear the system memory and reload
the operating system.

Press <Ctrl> +
<Alt> + <Del>

Cold boot
reset

To clear the system memory, restart
POST, and reload the operating system.
This will halt power to all peripherals.

Turn the system
off and then on
again.

Содержание AT310 F1 Series

Страница 1: ...AT310 F1 Series User Guide ...

Страница 3: ... power cords from the power supplies CAUTION for accessibility Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Warnings Place this product in the upright position and not on its side Do not use this...

Страница 4: ...re rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Do not overload a power outlet strip or receptacle by plugging in too many devices The overall system load must not exceed 80 of the branch circuit rating If power strips are used the load should not exceed 80 of the power strip s input rating This product s power supply is e...

Страница 5: ...d or the case has been damaged The product exhibits a distinct change in performance indicating a need for service The product does not operate normally after following the operating instructions Note Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technic...

Страница 6: ... check www lamprecycle org Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use Users are also at risk of physical injury after long hours of working in front of a computer Long work periods bad posture poor work habits stress inadequate working conditions personal health and other factors greatly increase the risk of physical injury I...

Страница 7: ...wearing incorrect glasses or contact lenses glare excessive room lighting poorly focused screens very small typefaces and low contrast displays could stress your eyes The following sections provide suggestions on how to reduce eyestrain Eyes Rest your eyes frequently Give your eyes regular breaks by looking away from the monitor and focusing on a distant point Blink frequently to keep your eyes fr...

Страница 8: ...iewing angle Avoid looking at bright light sources such as open windows for extended periods of time Developing good work habits Develop the following work habits to make your computer use more relaxing and productive Take short breaks regularly and often Perform some stretching exercises Breathe fresh air as often as possible Exercise regularly and maintain a healthy body ...

Страница 9: ...ent or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with F...

Страница 10: ...n to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services 2 This equipment is not capable under all...

Страница 11: ...cy Service 6 This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing 7 Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user...

Страница 12: ... Producto láser de Clase 1 Precaución Cuando está abierta hay radiación láser Evite una exposición al haz de luz Produto Laser de Classe 1 Precaução Radiação laser invisível quando aberto Evite exposição ao feixe Laserproduct klasse 1 Voorzichtig Onzichtbare laserstraling indien geopend Voorkom blootstelling aan straal Digital audio output statement The optical connector contains no laser or light...

Страница 13: ...environment without sacrificing features or performance Acer is proud to offer our customers products with the ENERGY STAR mark What is ENERGY STAR Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficient guidelines set by the U S Environmental Protection Agency Acer is committed to offer products and services worldwide that he...

Страница 14: ...xiv ...

Страница 15: ...figuring the system OS 24 Turning off the system 25 3 System upgrades 27 Installation precautions 28 ESD precautions 28 Pre installation instructions 28 Post installation instructions 29 Configuring the hard disk drive 30 Accessing the drive bays 30 Guidelines for configuring hard disk drives 30 Determining the drive status 31 Installing and removing a hard disk drive 32 Installing an additional h...

Страница 16: ...erformance Configuration 76 Power menu 78 Security menu 80 Setting a system password 82 Changing a system password 82 Removing a system password 82 Server Management menu 83 System Information 84 Console Redirection 85 Event Log Configuration 86 Boot menu 88 Exit menu 89 5 System troubleshooting 91 Resetting the system 92 Initial system startup problems 93 Initial troubleshooting checklist 94 Hard...

Страница 17: ... into the rack 112 Appendix C Acer Smart Console 119 Using Acer Smart Console 120 Software Installation 121 Prerequisites on remote management PC 121 Installing the Java Tool 121 Installing the UPnP tool 122 Using the UPnP tool to search for a server 123 Configuring the BMC NIC settings 125 Accessing Acer Smart Console 127 Acer Smart Console user interface 129 System status indicator 129 System In...

Страница 18: ...xviii ...

Страница 19: ...1 System tour ...

Страница 20: ...MM slots that support both Unbufferred ECC and Registered DIMMs four PCI E slots and one 32 bit 33 MHz PCI slot onboard SATA SW RAID with RAID 0 1 5 or 10 support onboard Baseboard Management Controller BMC iKVM feature and an integrated VGA with 32 MB memory The server accepts up to three optical devices and four hot pluggable SATA SAS hard disk drives configurable for RAID 0 1 5 or 10 The server...

Страница 21: ...ys Allow installation of additional storage devices 3 Bezel door Unlock and open the bezel door to power on the server and access the server s hard drives and USB ports 4 Security keylock Secures the bezel door to protect the server unit from unauthorized access 5 3 5 inch hard disk drive HDD bay Supports four 3 5 inch hot plug SATA SAS hard disk drives ...

Страница 22: ...ated through IPMI blue 9 HDD activity indicator Indicates the status of a system hard disk drive green 10 System status fault indicator Indicates the status of the systems operations green amber 11 LAN port 1 activity indicator Indicates the system network 1 connection status green 12 LAN port 2 activity indicator Indicates the system network 2 connection status green 13 USB 2 0 ports Connect to U...

Страница 23: ...ready No alarm Green Blink 1 Hz with at 50 duty cycle System ready but some CPU functions and DIMM may be degraded or damaged Amber On Critical alarm critical power modules voltage power supply critical temperature and voltage etc failure Amber Blink 1 Hz with at 50 duty cycle Non critical Alarm non critical temperature and voltage N A Off System not ready POST error NMI event CPU or terminator mi...

Страница 24: ...1 System tour 6 System ID indicator N A Off Normal Blue On System ID button pressed LED indicator LED color LED state Status ...

Страница 25: ...ket Connect the system power cord here 2 Main power supply module Provides the system s main power supply 3 PS 2 mouse port Connects to a PS 2 mouse 4 PS 2 keyboard port Connects to a PS 2 keyboard 5 Monitor port Connects to monitors 6 Serial port Connects to serial devices ...

Страница 26: ...er unit within a server group when rack mounted for purpose of identification during servicing or maintenance procedures blue 11 PCI slot covers Protect the vacant expansion slots 12 System fan Regulates the system airflow LED indicator LED color LED state Status RJ 45 LED left N A Off No connection or 10 Mbps Green On 100 Mbps Amber On 1000 Mbps RJ 45 LED right Yellow On Active connection Yellow ...

Страница 27: ...9 Internal components No Component 1 Power supply 2 DIMM modules 3 Sliders for the 5 25 devices 4 HDD carriers 5 Mainboard 6 PCI slot lock 7 Heatsink fan assembly 8 System fan ...

Страница 28: ...1 System tour 10 System boards Mainboard No Code Description 1 MS KB PS 2 mouse port top PS 2 keyboard port bottom ...

Страница 29: ...er connector 9 PWR_DET Power supply PSMI connector 10 DIMM 2A DIMM 2B DIMM 2C DIMM 1A DIMM 1B DIMM 1C DDR3 DIMM slots 11 U1 Processor socket 12 BAT Battery 13 FAN3 System fan 3 cable connector 14 IPMB IPMB header for an IPMI card 15 Select jumpers 16 NMI_BTN NMI button 17 BPB_SMBUS Backplane board system management bus SMBUS connector 18 U2 Intel 3420 PCH chipset 19 SATA0 3 Mini SAS port supports ...

Страница 30: ...onnector 26 F_PANEL Front panel connector 27 COM2 Connects to serial port 28 PCI5 PCI slot 32 bit 33 MHz 3 3 V 29 PCI4 PCI E x8 slot x4 signal 30 PCI3 PCI E x16 slot x8 signal 31 PCI2 PCI E x4 slot x1 signal 32 U28 BMC controller 33 PCI1 PCI E x8 slot x8 signal 34 FAN2 System fan 2 cable connector Connects to the rear system fan 35 FAN4 System fan 4 cable connector No Code Description ...

Страница 31: ...ng 2 3 Close Enable BIOS write protect 2 PASSWORD Set Supervisor Password 1 2 Close Set Supervisor Password default setting 2 3 Close Clear Supervisor Password 3 BIOS_RVCR BIOS recovery 1 2 Close Normal default setting 2 3 Close Enable BIOS recovery 4 CLR_CMOS1 Clear CMOS 1 2 Close Normal default setting 2 3 Close Clear CMOS ...

Страница 32: ...4 Backplane board and jumper settings No Code Description 1 J2 SMBUS connector Connects to mainboard or RAID card 2 J1 SMBUS W83792D connector Connects to enclosure IC 3 CN1 X1 Power connector 4 CN2 X2 Power connector ...

Страница 33: ...upgrade debug header 7 SGPIO_JP1 SGPIO connector 8 SATA0 3 Mini SAS port supports 4 ports 9 J21 LM75 address setting Close 1 2 0X94 Close 2 3 reserve 0X96 10 J3 SMBUS connector Connects to backplane cascade 11 SATA SAS_3 SATA SAS_2 SATA SAS_1 SATA SAS_0 SATA 0 3 connectors No Code Description ...

Страница 34: ...1 System tour 16 ...

Страница 35: ...2 System setup ...

Страница 36: ...wer outlet Clean and dust free Stable surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package AT310 F1 system AT310 F1 accessory box If any of the above items is damaged or missing conta...

Страница 37: ...19 Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system Front connections ...

Страница 38: ...tion on how to configure the network setup Caution Do not route the power cord where it will be walked on or pinched by items placed against it The server is designed to be electrically grounded earthed To ensure proper operation plug the power cord into a properly grounded AC outlet only ...

Страница 39: ... making sure that you have properly set up the system applied power and connected all the necessary peripherals you can now power on the system Follow the procedure below 1 Open the bezel door 1 Unlock the bezel door 2 Pull it open ...

Страница 40: ... running well or not Note If the system does not turn on or boot after pressing the power button go to the next section for the possible causes of the boot failure Aside from the POST messages you can determine if the system is in good condition by checking if the following occurred The power status indicator on the front panel lights up blue The Num Lock Caps Lock and Scroll Lock indicators on th...

Страница 41: ... outlet and to the power cord socket No power comes from the grounded power outlet Have an electrician check your power outlet Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing t...

Страница 42: ...ard Note When handling the disc hold it by the edges to avoid smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage both the disc and the optical drive 5 Press the drive Stop Eject butto...

Страница 43: ... user documentation To turn off the system via software 1 Press Ctrl Alt Delete on the attached keyboard or click Start on the Windows taskbar 2 Select Shut Down 3 Select Shut Down from the drop down menu then click OK To turn off the system via hardware If you cannot shut down the server via software press the power button for at least four seconds Quickly pressing the button may put the server i...

Страница 44: ...2 System setup 26 ...

Страница 45: ...3 System upgrades ...

Страница 46: ... laid with the assembly side down Wear a wrist grounding strap and attach it to a metal part of the server before handling components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing Pre installation instructions Perform the ...

Страница 47: ...t installation instructions Perform the steps below after installing a server component 1 See to it that all components are installed according to the described step by step instructions 2 Reinstall any expansion board s peripheral s bracket s and system cable s that have previously been removed 3 Reinstall the side panel 4 Reconnect the power peripheral and telecommunication cables 5 Turn on the ...

Страница 48: ...n When working around the SATA backplane do not touch the backplane with any metal objects and make sure no cables touch the backplane Also regardless of how many SATA drives are installed all four drive carriers must remain in the chassis to maintain proper airflow Guidelines for configuring hard disk drives Observe these guidelines when replacing or installing a hard disk drive Use only qualifie...

Страница 49: ...ing a failed HDD determine which drive has failed by checking the hot plug HDD status indicators Description Green Red Onboard SATA or RAID card without SGPIO support HDD present On Off HDD access Blink Off LSI RAID card with SGPIO support HDD present no access On Off HDD access Blink Off HDD failure On On HDD removal Off Off HDD insertion and rebuilding Blink 1 Hz HDD locate Blink 4 Hz 0 2 1 3 ...

Страница 50: ...hard disk drive with carrier 1 Observe the ESD precautions described on page 28 2 If necessary unlock the bezel door then pull it open 3 Install the hard disk drive with carrier 1 Use the lever to push the HDD carrier in the empty bay until it locks into place 2 Close the HDD carrier lever 3 Lock the HDD carrier 4 Close the bezel door 5 Observe the post installation instructions on page 29 ...

Страница 51: ...l door then pull it open 3 Remove the hard disk drive with carrier 1 Unlock the HDD carrier latch 2 Slide the HDD carrier latch to release the lever 3 Pull the lever and slide the carrier from the server 4 If you have no plans of installing a new HDD to the server you must reinstall the blank HDD carrier or HDD cover to maintain proper airflow 5 Close the bezel door 6 Observe the post installation...

Страница 52: ...o install an additional HDD you first need to remove the hard disk drive cover from the hard drive bay 1 Observe the ESD precautions described on page 28 2 If necessary unlock the bezel door then pull it open 3 Remove the hard disk drive cover Pull the HDD cover straight out of the drive bay ...

Страница 53: ...ive with carrier 1 Use the lever to push the HDD carrier in the empty bay until it locks into place 2 Close the HDD carrier lever 3 Lock the HDD carrier 5 Close the bezel door 6 Observe the post installation instructions on page 29 ...

Страница 54: ...ts The left side panel is removable to allow access to the server s internal components Refer to the following sections for instructions Removing and installing the side panel Removing the side panel 1 Perform the pre installation instructions described on page 28 2 Remove the two thumb screws on the rear edge of the side panel 3 Slide and hold the locking switch 4 Slide the side panel toward the ...

Страница 55: ...tallation instructions described on page 28 2 Position the side panel so that the tabs on the cover align with the slots on the server then slide the side panel toward the front of the server until you hear a click sound 3 Replace the two thumb screws ...

Страница 56: ... bay Please ensure all installed devices support the SATA interface To install an optional storage device 1 Perform the pre installation instructions described on page 28 2 Remove the side panel described on page 36 3 Remove the bay cover of the empty 5 25 drive bay 1 Keep this cover for future reinstallation 4 Remove the front bezel by releasing the bezel retention tabs from the chassis interior ...

Страница 57: ...s 4 to the new 5 25 drive 10 Replace the front bezel 11 Observe the post installation instructions described on page 29 To upgrade or replace a defective storage device 1 Perform the pre installation instructions described on page 28 2 Remove the side panel described on page 36 3 Remove the front bezel Perform steps 4 and 5 of the previous section ...

Страница 58: ...o the storage device Slide the tool less bracket to the left 3 and pull out the device from the drive bay 4 5 If you intend to install a new storage device refer to the previous section 6 Replace the front bezel 7 Observe the post installation instructions described on page 29 ...

Страница 59: ...k fan assembly When receiving a mainboard without a processor pre installed make sure that the plastic CPU socket cap is in place and none of the socket pins is bent otherwise contact your retailer immediately Removing and installing the heatsink fan assembly Removing the heatsink fan assembly Warning We do not recommend that the processor or the heatsink assembly be removed However if you do need...

Страница 60: ...ewdriver loosen the four heatsink fan assembly screws from the mainboard 3 Lift the heatsink fan assembly away from the processor 4 Lay down the heatsink fan assembly in an upright position with the thermal patch facing upward Do not let the thermal patch touch the work surface 5 Observe the post installation instructions described on page 29 ...

Страница 61: ...ge 36 3 Lay the server on its side components showing 4 Do not apply any thermal grease to the heatsink fan assembly or the processor die the required amount has already been applied 5 Install the heatsink fan assembly 1 Align then insert the heatsink fan assembly on top of the retention plate 2 Use a long nosed screwdriver to tighten the four heatsink fan assembly screws to secure the assembly 3 ...

Страница 62: ...rocessor make sure to back up all important system files Handle the processor and the heatsink fan assembly carefully Damage to either may prevent the system from functioning properly Replacing the processor Warning The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Perform the pre installation instructions described on page 28 2 Remove the side panel...

Страница 63: ...ate the load lever to the fully open position until the retention plate is completely lifted 3 Grasp the processor by its edges and lift it out of its socket 4 Store the old processor inside an anti static bag ...

Страница 64: ... then insert it in the socket Make sure that the alignment tabs on the socket fit the two notches located on the edges of the processor The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins 2 Close the retention plate 3 Slide the retention plate tab under the retention knob ...

Страница 65: ...e heatsink fan assembly and the processor socket retention plate 2 Apply a thin layer of thermal interface material before installing the heatsink fan assembly Make sure that only a very thin layer is applied so that both contact surfaces are still visible 9 Install the heatsink fan assembly see Installing the heatsink fan assembly on page 43 10 Observe the post installation instructions described...

Страница 66: ...m can support up to six RDIMM modules for Intel Xeon X3400 series or L3426 processor or four UDIMM modules for Xeon X3400 series L3426 Core i3 Series Pentium or L3406 processor For all memory modes slot A in each channel should be populated first and then slot B If slot A is empty then slots B and C cannot be used It is recommended to populate DIMM slots 1A first followed by slots 2A 1B 2B 1C and ...

Страница 67: ...DIMMs 4 DIMM modules support 8 GB DIMMs support depends on availability 5 Do not mix UDIMMs with RDIMMs 6 Use single rank and dual rank RDIMMs only for Configuration D 7 RDIMM is only supported by Intel Xeon X3400 series and L3426 processors Channel 1 DIMM slots Channel 2 DIMM slots Notes Configuration 1C 1B 1A 2C 2B 2A A X B X X C X X X X D X X X X X X SR DR RDIMMs only ...

Страница 68: ...er supports DIMM organized by 1 Gb or 2 Gb DRAM chips Rank 1R Single Rank 2R Dual Rank 4R Quad Rank Note If quad rank DIMM is used a maximum of only two DIMMs per channel can be supported It is not recommended to mix DIMMs with different ranks in one system Bit Organization This platform supports x4 and x8 But x4 is only supported by Xeon X3400 series processor Speed PC3 6400 DDR3 800 PC3 8500 DDR...

Страница 69: ...d edge of the module then press the module at both ends to seat it fully in the slot If you insert an DIMM but it does not fit easily in the slot you have inserted it incorrectly Reverse the orientation of the module and insert it again 2 Firmly press the holding clips inward to lock the DIMM in place If the holding clips do not close the DIMM is not properly inserted 5 Observe the post installati...

Страница 70: ...1 Perform steps 1 through 3 of the previous section 2 Remove the memory module 1 Press the holding clips on both sides of the slot outward to release the DIMM 2 Gently pull the DIMM upward to remove it from the slot 3 If you intend to install a new DIMM refer to the previous section otherwise observe the post installation instructions described on page 29 ...

Страница 71: ...it 33 MHz 3 3 V Note PCI1 will be disabled and signal is switched to PCI3 slot when a x16 PCI device is plugged in the PCI3 slot To install an expansion card 1 Perform the pre installation instructions described on page 28 2 Remove the side panel described on page 36 3 Lay the server on its side components showing 4 If necessary remove any cables that prevent access to the PCI slot 5 Locate an emp...

Страница 72: ...xpansion slots 2 Pull out the slot cover and store it for reassembly later Caution Do not discard the slot cover If the expansion card is removed in the future the slot cover must be reinstalled to maintain proper system cooling Remove the expansion card from its protective packaging handling it by the edges ...

Страница 73: ...sis and snap it back into the chassis securing the card into place Connect the necessary cables to the expansion card as required 7 Observe the post installation instructions described on page 29 When you turn on the system the BIOS setup automatically detects and assigns resources to the new device applicable only to Plug and Play expansion cards ...

Страница 74: ...3 System upgrades 56 ...

Страница 75: ...4 System BIOS ...

Страница 76: ...Setup message to make changes to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration...

Страница 77: ...rt the server The Setup Main menu will be displayed showing the menu bar Use the left and right arrow keys to move between selections on the menu bar BIOS setup primary menus The tabs on the Setup menu bar correspond to the seven primary BIOS Setup menus namely Main Advanced Power Security Server Management Boot Exit In the descriptive table following each of the menu screenshots settings in boldf...

Страница 78: ...the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu Note Grayed out fields are not user configurable Enter key Display a submenu screen Note Availability of submenu screen is indicated by a Esc If you press this key On one of the primary menu screens the Exit menu displays On a submenu...

Страница 79: ...Type Core Frequency Count Technical specifications for the installed processor Memory Size Total size of extended memory detected during POST Quiet Boot Allows the bootup screen options to be modified between POST messages or the OEM logo Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages Enabled Disabled ...

Страница 80: ...r not to pause POST when a boot up error is detected All But Keyboard No Errors System Date Sets the date following the weekday month day year format System Time Sets the system time following the hour minute second format Parameter Description Option ...

Страница 81: ...63 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the related submenu screen ...

Страница 82: ...ing Technology Select whether to enable the Intel HyperThreading HT Technology function HT enables to host operating system to view a single physical processor to appear as two logical processors This can boost performance in OS and applications that are HT compliant Enabled Disabled ...

Страница 83: ...Monitor function a CPU overheating protection function When enabled the CPU core frequency and voltage will be reduced when the CPU is overheated Enabled Disabled Active Processor Cores Sets the active processor core One Core Two cores Max Core Intel Virtualization Technology Select Enabled to use Virtualization Technology VT to allow one platform to run multiple operating systems and applications...

Страница 84: ...ner to improve CPU performance Enabled Disabled Adjacent Cache Line Prefetch When enabled cache lines are fetched in pairs When disabled only the required cache line is fetched Enabled Disabled CPU Thermal Trip The CPU thermal trip occurs whenever the processor temperature exceeds determined threshold Enabled Disabled BMC Action for CPU Thermal Trip Determines the BMC Action for CPU Thermal Trip P...

Страница 85: ...67 Processor Information Maximum Frequency L2 L3 Cache Size CPUID Register Technical specifications for the installed processor Parameter Description Options ...

Страница 86: ...ry detected during POST Memory Frequency Total memory frequency detected during POST DIMM Information DIMM 1A 1B 1C 2A 2B 2C slots The size of memory installed on each of the DDR3 DIMM slots Memory Retest Select whether to delete the historical memory data log System memory will be retested on the next boot up Yes No Memory Control Setting Memory control setting Auto Manual ...

Страница 87: ...69 ATA Controller Configuration Parameter Description Options Serial ATA Enables or disables the Serial ATA Enabled Disabled ...

Страница 88: ... the SATA controller enables both its RAID and AHCI functions You are allowed to access the RAID setup utility at boot time IDE RAID ACHI SATA Port 0 1 2 3 4 5 Press Enter to configure the advanced HDD Type Press the space bar to configure this parameter Auto None CD ROM Other ATAPI User Multisector Transfer Specifies the number of sectors per block for multiple sector transfers Disabled 2 Sectors...

Страница 89: ...from the drive Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3 DMA 1 FPIO 4 DMA 2 Ultra DMA Mode Selects the Ultra DMA mode for moving data to from the drive Disabled Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Mode 6 Parameter Description Options ...

Страница 90: ... the serial port settings When set to Auto the system allows the server BIOS or OS to select a configuration When set to Disabled the system will not display any configuration for the serial port Enabled Disabled Auto Base I O Address Selects the base I O address and IRQ setting for the selected serial port 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 ...

Страница 91: ...lated PCI slot Enabled Disabled Onboard LAN iSCSI Boot ROM Enables or disables the load of embedded Internet SCSI option ROM for the onboard LAN controller Enabled Disabled Onboard NIC1 NIC2 Enables or disables the onboard LAN controller Onboard LAN iSCSI Boot ROM Enabled Disabled Onboard NIC1 NIC2 ROM Enables or disables the LAN option ROM Enabled Disabled ...

Страница 92: ...ription Options Intel VT for Directed IO Intel VT d improves security and reliability of the systems and also improves performance of I O devices in virtualized environment Enables or disables Directed IO supporting Intel Virtualization Technology Enabled Disabled ...

Страница 93: ...ed Enabled multimedia Timer Enables or disables the onboard graphic device Yes No Interrupt Remapping Enables or disables the Interrupt Remapping Enabled Disabled Coherency Support Enables or disables the Coherency Support Enabled Disabled ATS Enables or disables ATS Enabled Disabled PassThrough DMA Enables or disables PassThrough DMA Enabled Disabled VT d for Port 3 5 Enables and disables VT d su...

Страница 94: ...iption Options Open loop Thermal Throttle Enables or disables Open loop Thermal Throttle Enabled Disabled Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs User defined items Use the number keys to input the desired value ...

Страница 95: ...re hysteresis Temperature guardband Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs User defined items Use the number keys to input the desired value FAN Speed Control Enables or disables fan speed control Enabled Disabled Parameter Description Options ...

Страница 96: ...em to wake up from an RTC alarm On Off Power On by PCI PCIE Sets the system to wake up when a PCI or PCIE device is detected Enabled Disabled Power On by Modem Ring Sets the system to wake up when an incoming call is detected on the modem Enabled Disabled Wake Up by USB KB Mouse Sets the system to wake up when action on the USB keyboard or mouse is detected Enabled Disabled ...

Страница 97: ...e system shuts down due to interruption in AC power When set to Last State the system will return to the active power state prior to the shutdown When set to Stay Off the system remains off after power shutdown Last State Stay Off Power ON Parameter Description Options ...

Страница 98: ...ings in the Setup Utility User password Entering this password will allow a user to enter the Setup menus but not have the rights to make changes Power on password When the Password on Boot field is enabled a password will be required to boot up the server Parameter Description Options Supervisor Password Is This parameter indicates whether a supervisor password has been assigned Clear Enabled Use...

Страница 99: ... Disabled Clear Case Open Status Press Enter to clear the case open status TPM Support TPM stands for Trusted Platform Module A Trusted Platform Module provides function for secure generation of cryptographic keys the ability to limit the use of cryptographic keys as well as a hardware pseudo random number generator Enabled Disabled Current TPM Sate Displays the current TPM State status Change TPM...

Страница 100: ...ys to select a password parameter Set Supervisor Password or Set User Password then press Enter 2 Type the original password then press Enter 3 Type a new password then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the modified password and close the Setup Utility Removing a system password 1 Use the up down keys to select a pas...

Страница 101: ...ation as well as BIOS firmware versions Press Enter to access the related submenu Console Redirection Displays console redirection related settings Press Enter to access the related submenu Event Log Configuration Displays basic system event log information Press Enter to access the related submenu ...

Страница 102: ...formation submenu is a simple display page for basic system ID information as well as BIOS firmware versions Items on this window are non configurable Parameter Description Options BMC IP Address Source Configures the BMC IP address source Static DHCP ...

Страница 103: ...ion Options BIOS Redirection Port Selects whether to enable console redirection Console redirection enables users to manage the system from a remote location Serial Port A Serial Port B Disabled Flow Control Assigns control for the console redirection flow None XON OFF CTS RTS Baud Rate Selects the baud rate for console redirection 9600 19 2K 38 4K Parameter Description Options ...

Страница 104: ...ection after POST On Off Parameter Description Options Assert NMI on SERR Enables the SERR signal to be reported as a critical event via NMI Enabled Disabled Assert NMI on PERR Enables the PERR signal to be reported as a critical event via NMI The Assert NMI on SERR option must also be enabled Enabled Disabled Clear all Event Logs Deletes all DMI event log entries during the next system start up P...

Страница 105: ...87 Log POST System Event Logs in to the System Event log when the system boots Enabled Disabled Parameter Description Options ...

Страница 106: ... drive priority during system boot up BIOS setup will display an error message if the drive specified is not bootable By default the server searches for boot devices in the following order 1 Hard disk drive 2 Optical disk drive 3 Removable device 4 Network device ...

Страница 107: ...changes made and close the BIOS setup Load Setup Defaults Loads the default settings for all BIOS setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system might not function properly Discard Changes Discards all changes made in the BIOS ...

Страница 108: ...4 System BIOS 90 ...

Страница 109: ...5 System troubleshooting ...

Страница 110: ...system using one of the methods below Perform Purpose To do this Soft boot reset To clear the system memory and reload the operating system Press Ctrl Alt Del Cold boot reset To clear the system memory restart POST and reload the operating system This will halt power to all peripherals Turn the system off and then on again ...

Страница 111: ...tial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less possible cause If the problem you are experiencing is with a specific application see the There is problem with the software program section on page 99 ...

Страница 112: ...perly formatted and configured Are the BIOS configuration settings in the BIOS Setup Utility correct Is the operating system properly loaded Refer to the operating system documentation Are all hardware components compliant with the tested components lists Are all internal cables correctly connected and secured Is the processor properly seated in its mainboard socket Are all standoffs in the proper...

Страница 113: ...itor 3 Make sure the system power cord is plugged into a properly grounded AC outlet and in the power supply module cord socket 4 Make sure the display monitor and keyboard are correctly connected to the system 5 Turn on the display monitor 6 Set the display brightness and contrast controls to at least two thirds of their maximum range Refer the documentation that came with your display monitor 7 ...

Страница 114: ...cators for the hard drive s optical drive and any other 5 25 device you may have installed If any of these indicators fail to light up refer to related problems listed in the Specific problems and corrective actions section Confirming loading of the operating system Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the...

Страница 115: ...ssful install the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem Make sure that you have properly installed system compliant memory modules and that they are populated according to the system guidelines Make sure that you have installed system compliant processors and that they are populated according to the system guidelines HDD ...

Страница 116: ...e sure you are using the correct type of disc Make sure the disc is properly seated in the drive Make sure the disc is unscratched Make sure the drive s cables are properly connected Newly installed memory modules are not detected Do the following Make sure the memory modules specifications comply with the system requirements Make sure the memory modules have been populated according to the system...

Страница 117: ...th the copy you are using If the other version runs correctly on the system contact your vendor about the defective software No characters appear on the display monitor Check the following Is the keyboard functioning Test it by turning the Num Lock function on and off to check if the Num Lock indicator lights up Is the display monitor plugged in and turned on If you are using a switch box is it sw...

Страница 118: ...or works using the onboard video controller 2 Verify that the add in video controller card is fully seated in its slot 3 Reboot the system for the changes to take effect 4 If there are still no characters on the screen after you reboot the system reboot it again Take note of the beep codes emitted during POST This information may be required if you seek technical assistance If POST do not emit any...

Страница 119: ...Appendix A Server management tools ...

Страница 120: ...ons on how to install and use this utility please refer to the Acer Smart Server Manager User Guide Acer Smart Setup Allows you to install your choice of operating system for the server clone system to set up multiple identical servers update the system BIOS and firmware set up BMC and configure RAID for the system hard drives For detailed instructions on this utility please refer to the Acer Smar...

Страница 121: ...ad the default settings 5 Exit the configuration utility and press Ctrl Alt Del to reboot the server Creating RAID Volume 1 Select Configuration from the Management Menu 2 Select New Configuration from the Configuration menu An array selection window displays the devices connected to the current controller 3 Press the arrow keys to choose specific physical drives and press the space bar to associa...

Страница 122: ...n initialization is complete press Esc to continue 5 Press Esc to return to the Management Menu Assigning a hot spare disk 1 Select Objects from the Management menu 2 Select Physical Drive from Objects All of the HDDs will be listed 3 Select a drive marked as READY and press Enter 4 Select Make Hot Spare and press Enter 5 Select Yes and the selected drive changes from READY to HOTSP 6 Press Esc to...

Страница 123: ...d SATA RAID Configuration Utility press CTRL I when you see the RAID BIOS during POST Loading the factory default setting There is no option setting for onboard SATA RAID in RAID BIOS so there is no need to load the factory default setting Creating a RAID 5 volume 1 Select Create RAID Volume 2 The screen displays the CREATE VOLUME MENU 3 Key in the name of the RAID volume 4 Select RAID 5 level 5 S...

Страница 124: ...106 Assigning a hot spare drive The onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare drive To assign a hot spare drive use the onboard SATA RAID utility installed in the operating system ...

Страница 125: ...Appendix B Rack mount configuration ...

Страница 126: ...ing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the system s Earth ground the rack installation To avoid the potential for an electrical shock hazard the rack assembly itself must be suitably earth grounded according to your local regional electrical codes This typically w...

Страница 127: ...n a rack to avoid any accidents Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload The system name plate rating should be used when addressing concerns about circuit overload ...

Страница 128: ... configuration 110 System rack installation The server should be mounted into a rack A tool less rack rail kit is available for installing system to a rack cabinet The figure below shows the server in a rack mount position ...

Страница 129: ...o the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurement from the center of the...

Страница 130: ...left and right inner rails have been correctly identified 2 Attach the inner rails to both sides of the server 1 Align the screw holes on the rack handles with those on the server and use the screws from the rack mount kit to secure the rack handles to the server 2 Align the screw holes on the left and right front inner rails and use the screws from the rack mount kit to secure both rails to the s...

Страница 131: ...e mounting holes and the other end of the mounting rail includes a hinged bracket with two mounting holes 1 Using three screws attach the end of the mounting rail with three mounting holes to the front rack 2 Install the free end of the mounting rail to the rear rack 3 Do the same thing to the other mounting rail ...

Страница 132: ...Appendix B Rack mount configuration 114 4 Install the rail bracket to the inner rails by using two screws for each side ...

Страница 133: ...115 5 Extend the middle sliding piece of each mounting rail forward until you hear an audible click ...

Страница 134: ...rack 1 Insert the inner rails attached to the server into the mounting rails 2 Push the server into the rack until you hear a click sound Caution To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack ...

Страница 135: ...d and attached to the system Note One end of the cable arm includes hinged bracket with two mounting holes and the other end of the cable arm includes a hinged bracket with one mounting hole 1 Using two screws attach the end of the cable arm with two mounting holes to the right inner rail 2 Attach the free end of the cable arm to the right mounting rail using two screws 3 Arrange all server cables...

Страница 136: ...Appendix B Rack mount configuration 118 6 Secure the rack handles to the system rack For security purposes you can use screws to secure the rack handles to the front of the rack as illustrated below ...

Страница 137: ...Appendix C Acer Smart Console ...

Страница 138: ...nsole in band or out of band Acer Smart Console implements media redirection for the optical drive and floppy drive This feature enables remote installation of the operating system or applications Notification Via SNMP trap and email to inform person or management software when system status changes Platform neutrality Acer Smart Console uses a standard HTTP protocols You can easily use a web brow...

Страница 139: ...ll Java in a Windows operating system 1 Go to http www java com 2 Click Downloads 3 Click the See all Java downloads here link 4 Click Windows XP Vista 2000 2003 2008 Online 5 Choose a folder location Save the file to a known location on your computer 6 Click Save 7 If you have previously downloaded this version of java click Yes 8 Verify the following 1 Name of the file is jre 6u12 windows i586 p...

Страница 140: ...ill have a filename similar to the following Download Windows installer NET CLR 2 0 runtime required ZIP 3 7MB The ZIP file will contain an EXE file that will have a filename similar to the following Intel_Tools_4UT_v1768 exe 4 Run the EXE file The Device Spy exe file becomes available The Device Spy exe file contains the Intel Device Spy for UPnP Technologies program Intel Device Spy is a univers...

Страница 141: ...y for UPnP Technologies program onto your remote client system Refer to Installing the UPnP tool for more information 2 Run the Intel Device Spy for UPnP Technologies program The name Acer Smart Console devices display on the left pane under the UPnP Devices tree 3 Select Acer Smart Console device to view its properties on the right pane ...

Страница 142: ...prompt a window for the user name and password 6 Enter the default user name and password Username root Password superuser 7 Click Login to log on to your Acer Smart Console Note The default user name is root and the default password is superuser Both user name and password are case sensitive and should be entered in lower case each time ...

Страница 143: ...nt menu 3 Select System Information then press Enter 4 Select BMC IP Address Source then press Enter 5 Select DHCP 6 Press F10 7 Select Yes to save the modified password and close the Setup Utility Configuring the BMC NIC settings using a static IP address 1 Enter the BIOS setup see Entering BIOS Setup on page 59 2 Select Server Management menu 3 Select System Information then press Enter 4 Select...

Страница 144: ...5 Select Static 6 Enter the static IP address in the IP Address field 7 Enter the IP subnet mask and default gateway settings in their respective fields 8 Press F10 9 Select Yes to save the modified password and close the Setup Utility ...

Страница 145: ...in the Presentation URL field to connect to your server The system will prompt you to enter the user name and password 4 Enter the root user name and password in the login screen Username root Password superuser 5 Click Login The Acer Smart Console page appears Note The default user name is root and the default password is superuser Both user name and password are case sensitive and should be ente...

Страница 146: ...oot user name and password in the login screen Username root Password superuser 3 Click Login The Acer Smart Console page appears Note The default user name is root and the default password is superuser Both user name and password are case sensitive and should be entered in lower case each time Important Logging into the console allows you full administrative rights Once logged in you should chang...

Страница 147: ...e system status indicator located in the upper left hand corner of the Acer Smart Console page monitors and displays the system health and stability The system sensors allow you to monitor the system s hardware parameters such as fan performance temperature sensors voltages and power status The following are the different system health statuses that may be displayed on the console The system is in...

Страница 148: ...ceable unit Selecting the System Information menu displays the system information and FRU readings options in the left pane System Information Displays general server information such as the power status management network IP and management controller MAC address BMC firmware version and build time FRU revision and SDR revision and allows you to manage the chassis LED indicator ...

Страница 149: ...131 FRU Reading Provides information about major system components including chassis mainboard and product information ...

Страница 150: ...lated to the server s health such as sensor readings and the event log This menu include two options Sensor Readings and Event Log Sensor Readings Allows you to monitor status of the voltages of the power supply the fan speed processor and system temperature sensors ...

Страница 151: ...shold Click Show Thresholds to view the threshold parameters of each sensor It displays the Low Non Recoverable NR High Non Recoverable NR Low Non Critical NC Low Critical Threshold CT High Non Critical NC High Critical Threshold CT threshold information and these items can not be modified When each threshold matches alert level system will send the alert to the specified destinations To configure...

Страница 152: ...stem events related to critical hardware components It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state When the log matches a pre defined alert the system will send out the notification automatically if pre configured ...

Страница 153: ...gure the mouse mode settings configure the network settings configure the remote session settings configure the SMTP email server settings create an SSL certificate and manage users and initiate actions for a sensor alert The Configuration menu include the following configuration options Alerts LDAP Mouse mode Network Remote Session SMTP SSL Users Event Action ...

Страница 154: ...m will send an email or a SNMP Simple Network Management Protocol trap containing the event detail to the designated recipients The Alerts page allows you to do the following Modify Change the email address or the destination server Send Test Alert Sends a test alert to the designated email address Delete Removes the pre set alert destination settings ...

Страница 155: ... the Alert Type drop down menu 3 Specify the event severity such as Critical or Warning 4 Enter the IP information 5 Click Save Setting up email notifications 1 On the Alerts page click Modify 2 From the Alert Type menu select e mail 3 Specify the event severity such as Critical or Warning 4 Enter the recipient s email address 5 Enter a subject and message 6 Click Save ...

Страница 156: ...unt list and the authentication from the LDAP server and create Acer Smart Console user account from this list Configuring the LDAP settings 1 Click Enable LDAP Authentication on the LDAP Settings page 2 Enter the required information to access the LDAP server 3 Click Save ...

Страница 157: ... mouse mode to control your mouse Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page Absolute Select this setting when using a Microsoft Windows operating system Relative Select this setting when using a Linux operating system 2 Click Save ...

Страница 158: ...t network parameters You can configure the network settings manually or using DHCP Dynamic Host Configuration Protocol Configuring the network settings 1 On the Network Settings page select whether to obtain an IP address automatically or configure the network settings manually 2 Click Save ...

Страница 159: ...e encryption on KVM Keyboard Video Mouse or Media data during a redirection session Configuring the Remote Session settings 1 On the Remote Session page select whether to enable KVM or Media Encryption 2 Select a Virtual Media Attach Mode 3 Click Save ...

Страница 160: ...fer Protocol mail server settings Configuring the SMTP settings 1 On the SMTP Setting page select a LAN channel number 2 Enter the IP address of the SMTP server 3 Enter the username and password 4 Enter the email address for sending email notifications 5 Enter the machine name 6 Click Save ...

Страница 161: ...ertificate on your system 2 Click Upload Users Allows you to create edit delete and view user accounts from the user list To configure user accounts in the User List page you can select from the following command buttons Delete User Removes the user from the list Modify User Edits the user profile Add User Creates a new user account ...

Страница 162: ... table below lists the privilege levels you can assign to a user Privilege level Description No access Users assigned this privilege have the least amount of system access This is considered the lowest privilege level Operator The operator privilege has restricted access All BMC commands are allowed except for the configuration commands that allows the user to change the behavior of the out of ban...

Страница 163: ...fying a user account 1 Click Modify User on the Users page 2 Enter the username 3 Enter the password 4 Re enter the password 5 Select a privilege level from the Network Privileges drop down menu 6 Click Modify ...

Страница 164: ...ription Global PEF Configuration Enables or disables the power off power reset power cycle action Add PEF Entry Select sensor type and sensor name After the Event Offsets table displays you can select the PEF action and event offsets Current PEF Filters Displays a list of the sensors associated with a component system The list includes sensor type sensor number sensor name and PEF action Delete PE...

Страница 165: ...rol KVM Remote Console Redirection Allows you to start the KVM Remote Console utility and remotely manage the server using the monitor mouse and keyboard as if you are connected directly to the server Launching the KVM Remote Console utility 1 Click Launch Console on the Remote Control page The web browser downloads and automatically launches the remote console application and the KVM Remote Conso...

Страница 166: ...pplication refer to KVM Remote Console Utility on page 151 Server Power Control Allows you to perform a remote power on power off power cycle and reset of your server Performing a remote power control operation On the Server Power Control page select an option then click Perform Action ...

Страница 167: ...pgrading firmware 1 Click Firmware Update on the Maintenance page 2 Click Enter Update Mode The Firmware Upload page appears Note You will not be able to perform any tasks until the upgrade is completed and the device is rebooted 3 Click Browse to locate the firmware image file 4 Click Upload Firmware to upload the image file to the server ...

Страница 168: ...s page click SDR Update 2 Click Enter Update Mode The SDR Upload page appears Note You will not be able to perform any tasks until the upgrade is completed and the device is rebooted 3 Click Browse to locate the SDR image file 4 Click Upload SDR to upload the image file to the server ...

Страница 169: ...Utility You can launch the KVM Remote Console utility from the Smart Console Remote Control menu The KVM Remote Console utility enables you to control any programs on the server remotely using a local keyboard video and mouse ...

Страница 170: ...Video menu includes the following command options Pause Redirection Temporarily pauses the KVM console redirection Resume Redirection Resumes KVM console redirection Refresh Video Reloads the KVM s viewer screen Compression Select a video compression type Options include None Type I Type II Both Full Screen Resizes the screen to full size of the local monitor Exit Closes the KVM s viewer window ...

Страница 171: ... to combine with the left Alt key Left Windows Key Select the Hold Down option before typing characters you want to combine with the right Windows key Select the Press and Release option to send a left Windows key keystroke Right Windows Key Select the Hold Down option before typing characters you want to combine with the right Windows key Select the Press and Release option to send a right Window...

Страница 172: ...de 256 Kbps 512 Kbps 1 Mbps 10 Mbps and 100 Mbps Keyboard Mouse Encryption Select to enable or disable keyboard mouse encryption Device menu The Device menu allows you to redirect to any of the following device or image CD ROM drive ISO file Floppy USB key Floppy USB key image Help menu The Help menu displays the KVM Remote Console utility version and copyright information ...

Страница 173: ...oard jumper settings 14 BIOS CMOS RAM 58 configure 59 overview 58 BIOS Setup Advanced Chipset Configuration 74 Advanced menu 63 Advanced Processor Options 64 ATA Controller Configuration 69 Boot menu 88 Console Redirection 85 enter Setup 59 Event Log Configuration 86 Exit menu 89 Main menu 61 Memory Configuration 68 navigation keys 60 PCI Configuration 73 Power menu 78 Processor Configuration 64 S...

Страница 174: ...on 8 troubleshooting 98 LED indicators front panel 5 LAN port 8 M mainboard jumper settings 13 memory configuration BIOS settings 68 monitor port 7 O opening the server installing side panel 36 removing side panel 36 operating system configure 24 optical drive location 3 troubleshooting 98 P PCI bus slots overview 53 PCI configuration BIOS settings 73 POST turn on procedure 22 power boot up proble...

Страница 175: ...ooting 98 system passwords changing 82 power on password 80 removing 82 setting 82 supervisor password 80 user password 80 system reset cold boot 92 soft boot 92 system setup 17 connect peripherals 19 install OS 24 pre installation requirements 18 turn on system 21 system tour 1 system upgrade 5 25 storage device 38 ESD precautions 28 expansion card 53 hard disk drive 30 installation precautions 2...

Страница 176: ...158 troubleshooting 99 user password 80 ...

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