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Chapter 4

Power On Issue

If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

Computer Shutsdown Intermittently

If the system powers off at intervals, perform the following actions one at a time to correct the problem.

Check the power cable is properly connected to the computer and the electrical outlet.

Remove any extension cables between the computer and the outlet.

Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.

Disconnect the power and open the casing to check the Thermal Unit (see “Thermal Unit Failure” on page
134) and fan airways are free of obstructions.

Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.

Remove any recently installed software.

If the Issue is still not resolved, see “Online Support Information” on page 185.

Содержание Aspire 7715Z Series

Страница 1: ...Aspire 7715Z 7315 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Страница 2: ...II Revision History Please refer to the table below for the updates made on Aspire 7715Z 7315 service guides Date Chapter Updates ...

Страница 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Страница 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Страница 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Страница 6: ...VI ...

Страница 7: ...OS Flash Utilities 33 DOS Flash Utility 34 WinFlash Utility 36 Remove HDD BIOS Password Utilities 37 Machine Disassembly and Replacement 43 Disassembly Requirements 43 Pre disassembly Instructions 44 Disassembly Process 44 External Module Disassembly Process 45 External Modules Disassembly Flowchart 45 Removing the Battery Pack 46 Removing the SD Dummy Card 47 Removing the Lower Covers 48 Removing...

Страница 8: ...he CPU Fan 100 Replacing the Thermal Module 100 Replacing the Mainboard 101 Replacing the TouchPad Bracket 102 Replacing the Right Speaker Module 104 Replacing the Left Speaker Module 105 Replacing the Power Board 106 Replacing the Upper Cover 106 Replacing the LCD Module 110 Replacing the Keyboard 115 Replacing the Switch Cover 116 Replacing the Hard Disk Drive Module 116 Replacing the WLAN Modul...

Страница 9: ... LS 4852P ODD Board 147 LS 4853P Battery Board 148 LS 4854P Lid Board 148 Clearing Password Check and BIOS Recovery 149 Clearing Password Check 149 Clear CMOS Jumper 149 BIOS Recovery by Crisis Disk 150 FRU Field Replaceable Unit List 151 Aspire 7715Z 7315 Exploded Diagrams 152 Main Assembly 152 Base Assembly 153 Rear Assembly 154 Aspire 7715Z 7315 FRU List 155 Screw List 163 Model Definition and ...

Страница 10: ...X Table of Contents ...

Страница 11: ...el support Up to 2 GB of DDR2 667 MHz memory upgradeable to 4 GB using two soDIMM modules Up to 2 GB of DDR3 1066 MHz memory upgradeable to 4 GB using two soDIMM modules Display 17 HD 1600 x 900 16 9 aspect ratio Graphics Mobile Intel GL40 Express Chipset Storage subsystem 2 5 hard disk drive DVD Super Multi double layer drive Multi in 1 card reader Audio Two built in stereo speakers High definiti...

Страница 12: ...s Kensington lock slot Power subsystem ACPI 3 0 48 8 W 4400 mAh 3 pin 65 W AC adapter ENERGY STAR Special keys and controls 99 100 103 key keyboard Touchpad pointing device I O interface USB 2 0 port External display VGA port Headphones speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Hum...

Страница 13: ...Chapter 1 3 System Block Diagram ...

Страница 14: ...ut 3 Touchpad toggle Turns the internal touchpad on and off Power button Turns the computer on and off Wireless LAN communication button indicator Enables disables the wireless LAN function Indicates the status of wireless LAN communication 4 Speakers Left and right speakers deliver stereo audio output 5 Keyboard For entering data into your computer 6 TouchPad Touch sensitive pointing device which...

Страница 15: ...ock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated No Icon Item Description 1 Power1 Indicates the computer s power status Battery1 Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode 2 5 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory S...

Страница 16: ...adapter 2 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 5 Microphone in jack Accepts input from external microphones Headphones speaker line out jack Connects to audio line out devices e g speakers headphones ...

Страница 17: ...ote Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 5 Kensington lock slot Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are a...

Страница 18: ...mpartment Houses the computer s main memory 7 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the fan opening Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows...

Страница 19: ...hPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Страница 20: ...s Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Desired access Num Lock on Num Lo...

Страница 21: ...work domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F ...

Страница 22: ... F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F8 Speaker toggle Turns the speakers on and off Fn Volume up Increases the sound volume Fn Volume down Decreases the sound volume Fn Brightness up I...

Страница 23: ...d Cores Bus Speed Mfg Tech Cache Size Package Core Voltage Acer P N T1600 1 66 GHz 2 667 MHz 65 nm 1 MB PGA 1 075V 1 175V KC 16001 CMT T1700 1 83 GHz 2 667 MHz 65 nm 1 MB PGA 1 075V 1 175V KC 17001 CMT CM575 2 0 GHz 2 667 MHz 65 nm 1 MB PGA 0 95 1 30V KC N0001 575 CM585 2 16 GHz 2 667 MHz 65 nm 1 MB PGA 0 95 1 30V KC N0001 585 CM900 2 2 GHz 2 800 MHz N A 1 MB PGA N A KC N0001 900 PMDT4300 2 16 GHz...

Страница 24: ... PCI2 3 ACPI 2 0 compliance with Intel Speed Step support C1 C2 C3 C4 and S3 S4 for mobile CPU DMI utility for BIOS serial number configurable asset tag Supports PXE Supports Y2K solution Supports Win Flash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information Item Specification Memory controller ICH9 M Memory size 4GB maximum DIMM socket number 2 Supports memory size per socket 2G...

Страница 25: ...MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB Item Specification LAN Chipset Atheros AR8132L LAN connector type RJ 45 LAN connector location Right side Feature Support for 10 100 Item Spec...

Страница 26: ...60 320 250 160 500 320 250 160 Bytes per sector 512 512 512 512 Data heads 4 2 4 2 4 2 2 4 4 3 2 Drive Format Disks 2 1 2 or 1 1 2 1 1 2 2 2 1 Spindle speed RPM 5400 5400 5400 5400 Performance Specifications Buffer size 8 MB 8 MB 8 MB 8 MB Interface SATA SATA SATA SATA Internal transfer rate Mbits sec max 352 395 952 typical 850 Mbits s maximum I O data transfer rate Mbytes sec max 150 300 300 max...

Страница 27: ... Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read write CD RW Conforming to Orange Book Part 3 read write DVD Read DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border DVD RW DVD R DVD R DL DVD R Multi Session DVD RW DVD...

Страница 28: ...KB926 Total number of keypads 99 100 103 key keyboard Windows logo key Yes Hotkeys See Hot Keys on page 12 Item Specification 6 Cell Vendor model name SANYO SONY PANASONIC SAMSUNG SIMPLO AS2009A Battery Type Li ion Pack capacity 4400 mAh Normal Voltage 2 2 Ah Package configuration 3S2P ...

Страница 29: ...led Brightness 220 Contrast Ratio 600 1 Response Time Optical Rise Time Fall Time msec 8 Typical Power Consumption watt 7 Weight 580 max Physical Size mm 398 1 x 232 8 x 5 5 Electrical Interface LVDS Support Color 262K Viewing Angle up down right left 20 45 45 45 Temperature Range C Operating Storage shipping 0 to 50 20 to 60 Item Specification Part Name RealTek RT5159 Package 5 in 1 card reader G...

Страница 30: ...20 Chapter 1 ...

Страница 31: ...ange boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand ...

Страница 32: ...lays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE InsydeH20 Setup Utility Rev 3 5 F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Intel R Pentium R Dual...

Страница 33: ... disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA controller should operate Option AHCI or IDE Item Specific Help This is ...

Страница 34: ...the Peripheral Configuration menu Serial Port A Infrared Port Azalia Lan IDE Configuration Enter the IDE Configuration menu IDE Controller HDC Configure as AHCI Option ROM Support SATA Port 0 1 4 5 HotPlug Channel 1 to 4 Master and Slave Item Specific Help Configures Boot Settings F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Disable...

Страница 35: ...nfiguration menu Port 80h Cycles DMI Link ASPM Control Automatic ASPM PCI Latency Timer VT d iTPM ACPI Table Features Control Enter the ACPI Table Features Control menu FACP C2 Latency Value FACP C3 Latency Value FACP RTC S4 Wakeup APIC IO APIC Mode HPET HPET Support Base Address select Express Card N A PCI EXpress Root Port 1 6 PCI Express Root Port 1 VC1 Enable ASPM Automatic ASPM URR FER NFER C...

Страница 36: ...set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set SATA Port0 HDD Password Enter HDD Password N A Password on Boot Defines whether a password is required or not while the events defined in this group happened The following sub opti...

Страница 37: ...ter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter...

Страница 38: ...hen you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen w...

Страница 39: ...Control menu P States IST Boot performance mode Thermal Mode CMP Support Use XD capability VT Support SMRR Support C States Enhanced C States C State Pop Up Mode C State Pop Down Mode C4 Exit Timing Mode Deep C4 Hard C4E Enable C6 Platform Power Management Enter the Platform Power Management menu PCI Clock Run Item Specific Help These items control various CPU parameters F1 ESC Help Exit Select It...

Страница 40: ...ble wake up when the system power is off and a PCI Power Management Enable wake up event occurs N A Wake on Modem Ring Disable or Enable wake up when the system power is off and a modem attached to the serial port is ringing N A Quickly S4 Resume Disable or Enable optional quick boot from S4 Resume N A Auto wake on S5 Disable or Enable auto wake up by date and time or at a fixed time everyday N A ...

Страница 41: ...ist or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 WDC WD5000BEVT 22ZAT0 2 IDE2 3 IDE1 MATSHITADVD RAM UJ880AS 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM Boot priority order 1 IDE0 WDC WD5000BEVT 22ZAT0 2 IDE2 3 IDE1 MATSHITADVD...

Страница 42: ... all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Savi...

Страница 43: ...y Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boota...

Страница 44: ...ress F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 WDC WD5000BEVT 22ZAT0 2 IDE2 3 IDE1 MATSHITADVD RAM UJ880AS 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM Boot priority order 1 IDE0 WDC WD5000BEVT 22Z...

Страница 45: ...he message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays ...

Страница 46: ...36 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays ...

Страница 47: ...r is displayed select the Enter Unlock Password option on the screen 2 An Encode key is generated for unlocking utilities Note down this key 3 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode code with the code noted in the previous step as follows UnlockHD 76943488 4 The command generates a password which can be used for unlocking the HDD Passwo...

Страница 48: ...etal instrument to short the J1 jumper Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Страница 49: ...anged without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy ...

Страница 50: ...ial number to eeprom max 22 characters dmitools wu xxxx Write uuid to eeprom dmitools wa xxxx Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h TravelMate xxxxx Serial Number Type1 Offset07h 0123456789012...

Страница 51: ... the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below 2 In DOS mode run the MAC BAT file to write MAC values to eeprom WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care ...

Страница 52: ...42 Chapter 2 ...

Страница 53: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Страница 54: ...vided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the i...

Страница 55: ...omponents that need to be removed during servicing For example if you want to remove the keyboard you must first remove the switch board Screw List Step Screw Quantity Part No Lower Covers M2 5 8 3 86 N2802 003 ODD Module M2 5 8 1 86 N2802 003 WLAN Module M2 3 2 86 N2802 006 HDD Carrier M3 3 4 86 N2802 005 Disconnect power and signal cables from system Remove Battery Turn off system and peripheral...

Страница 56: ...emoving the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 1 2 ...

Страница 57: ...Chapter 3 47 Removing the SD Dummy Card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot ...

Страница 58: ...See Removing the Battery Pack on page 46 2 Remove the three screws securing the Memory and HDD Covers 3 Remove the HDD cover as shown 4 Carefully open the Memory Cover Step Size Quantity Screw Type Lower Covers M2 5 8 3 Memory Cover HDD Cover ...

Страница 59: ...k on page 46 2 Remove the screw securing the ODD module 3 Insert a suitable tool into the access slot in the battery bay as shown Gently lever the ODD module out of the chassis 4 Pull the optical drive module out from the chassis Step Size Quantity Screw Type ODD Module M2 5 8 1 ...

Страница 60: ...crews securing the ODD bracket and remove the ODD bracket from the optical disk drive module 6 Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Страница 61: ...e DIMM Modules 1 See Removing the Lower Covers on page 48 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present ...

Страница 62: ...Removing the Lower Covers on page 48 2 Remove the adhesive tape securing the Antenna cables in place 3 Disconnect the antenna cables from the WLAN Board NOTE Cable placement is Black to the MAIN terminal upper and White to the AUX terminal lower ...

Страница 63: ... remove the two screws to release the WLAN Board 5 Detach the WLAN Board from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Step Size Quantity Screw Type WLAN Module M2 3 2 ...

Страница 64: ...he Lower Covers on page 48 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it ...

Страница 65: ...Chapter 3 55 4 Remove the four screws two each side securing the hard disk to the carrier 5 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Страница 66: ...6 N2802 006 Right Speaker Module M2 3 1 86 N2802 006 TouchPad Bracket M2 3 2 86 N2802 006 Mainboard M2 5 4 1 86 N2802 001 Thermal Module M1 98 3 0 4 86 N2802 004 CPU Fan M2 3 3 86 N2802 006 Remove Mainboard Remove Switch Cover Remove Keyboard Remove Upper Cover Remove LCD Module Remove Power Board Remove External Modules before proceeding Remove TouchPad Bracket Upper Cover Lower Cover Remove Left...

Страница 67: ...e Switch Cover 1 See Removing the Battery Pack on page 46 2 Turn the computer over Press down the and keys on the right side of the Keyboard to expose the cutout Insert a suitable plastic tool or finger and pry the Switch Cover upward away from the Upper Cover 3 Work along the Switch Cover toward the left hinge gently prying up the cover as shown 4 Lift the Switch Cover clear of the computer ...

Страница 68: ... 57 2 Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover 3 Turn the keyboard over on to the TouchPad area to expose the FFC connector 4 Open the locking latch and disconnect the FFC from the mainboard 5 Lift the keyboard clear of the Upper Cover ...

Страница 69: ...rd on page 58 2 Turn the computer over Remove the two securing screws from the bottom of the chassis 3 Remove the Antenna Cables from the cable channel as shown Ensure that the cables are free from all cable clips Step Size Quantity Screw Type LCD Module M2 5 8 2 ...

Страница 70: ...bles completely through the chassis 5 Disconnect the LCD cable from the Mainboard and remove the cable from the cable channel 6 Remove the white Antenna cable from the cable channel Ensure that the cable is completely free of the retaining clips all the way to the hinge well ...

Страница 71: ...ble channel as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 9 Open the LCD Panel to the full extent to expose the Hinge Covers 10 Press the left side Hinge Cover inward as shown and lift to remove the cover from the chassis 11 Repeat the process for the right side Hinge Cover ...

Страница 72: ...the four securing screws two each side from the LCD module 13 Remove the left and right screw covers from on top of the hinges 14 Lift the LCD Module clear of the Upper Cover Step Size Quantity Screw Type LCD Module M2 5 8 4 ...

Страница 73: ...moving the LCD Module on page 59 2 Turn the computer over Remove the eleven screws on the bottom panel 3 Turn the computer over Remove the three screw caps at the rear of the Upper Cover as shown Step Size Quantity Screw Type Upper Cover M2 5 8 11 ...

Страница 74: ...64 Chapter 3 4 Disconnect the following four cables from the Mainboard A B C D ...

Страница 75: ...e to the connectors NOTE Use the pull tabs on FFCs whenever available to prevent damage 5 Disconnect A as shown 6 Disconnect C as shown 7 Release the locking latch on B and remove the FFC cable as shown 8 Release the locking latch on D and remove the FFC cable as shown ...

Страница 76: ... 10 Starting at the rear left side of the cover pry apart the Upper and Lower Covers as shown Work along the back edge of the casing to the right as shown then lift the Upper Cover clear of the Lower Cover Step Size Quantity Screw Type Upper Cover M2 5 8 9 ...

Страница 77: ... the Upper Cover on page 63 2 Locate the Power Board on the Upper Cover as shown 3 Remove the two screws securing the Power Board to the Upper Cover 4 Lift the Power Board clear of the Upper Cover as shown Step Size Quantity Screw Type Power Board M2 3 2 ...

Страница 78: ...ee Removing the Upper Cover on page 63 2 Locate the Left Speaker Module on the Upper Cover as shown 3 Remove the adhesive tape from the Speaker cable 4 Remove the Speaker cable from the cable channel Ensure that the cable is free from all cable clips ...

Страница 79: ...Chapter 3 69 5 Remove the single securing screw from the Left Speaker Module 6 Lift the Speaker clear of the Upper Cover left side first as shown Step Size Quantity Screw Type Left Speaker Module M2 3 1 ...

Страница 80: ...ge 63 2 Locate the Right Speaker Module on the Upper Cover as shown 3 Turn the Upper Cover over and remove the Right Speaker Module cable from the cable channel Ensure that the cable is free from all cable clips 4 Turn the Upper Cover over and pass the cable through the cover as shown ...

Страница 81: ...apter 3 71 5 Remove the single securing screw from the Right Speaker Module 6 Lift the Speaker clear of the Upper Cover right side first as shown Step Size Quantity Screw Type Right Speaker Module M2 3 1 ...

Страница 82: ...be removed individually To replace the TouchPad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 63 2 Lift the FFC to detach the adhesive securing the cable to the Upper Cover 3 Release the FFC locking latch and disconnect the TouchPad FFC from the cover ...

Страница 83: ...r 3 73 4 Remove the two screws from TouchPad bracket 5 Lift the rear edge of the TouchPad bracket first to clear the securing clips and remove it as shown Step Size Quantity Screw Type TouchPad Bracket M2 3 2 ...

Страница 84: ...See Removing the Upper Cover on page 63 2 Remove the single securing screw from the Mainboard 3 Lift the mainboard from the chassis right edge first and place it on a clean dust free surface Step Size Quantity Screw Type Mainboard M2 5 4 1 ...

Страница 85: ...3 75 Removing the RTC Battery IMPORTANT Follow local regulations for disposal of all batteries The RTC Battery is soldered to the Mainboard To replace the battery solder the new battery to the connections shown ...

Страница 86: ...oving the Lower Covers on page 48 2 Turn the Mainboard over to access the Thermal Module 3 Remove the four securing screws in reverse numerical order from screw 4 to screw 1 from the Thermal Module Step Size Quantity Screw Type Thermal Module 4 1 2 3 4 ...

Страница 87: ...Chapter 3 77 4 Using both hands lift the Thermal Module clear of the Mainboard ...

Страница 88: ...oving the CPU Fan 1 See Removing the Thermal Module on page 76 2 Disconnect the Fan cable from the Mainboard as shown 3 Remove the three securing screws from the Fan Module Step Size Quantity Screw Type CPU Fan M2 3 3 ...

Страница 89: ...Chapter 3 79 4 Lift the CPU Fan clear of the Mainboard as shown ...

Страница 90: ...ate If they are damaged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed 1 See Removing the Thermal Module on page 76 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown 3 Lift the CPU clear of the socket as shown ...

Страница 91: ...t Step Screw Quantity Part No LCD Bezel M2 5 6 4 86 N2802 002 LCD Panel M2 5 6 2 86 N2802 002 LCD Brackets M2 3 6 86 N2802 006 Remove LCD Panel Remove LCD Bezel Remove LCD FPC Cable Remove LCD Panel from Main Unit before proceeding Remove LCD Brackets Remove Antennas Remove Camera Module ...

Страница 92: ...ing from the bottom edge of the bezel pry the bezel upwards and away from the panel Work along the right side toward the top of the bezel prying the covers apart Continue along the top edge and down the left side to remove the bezel NOTE If necessary use a pry to lift up the outside edges of the bezel Step Size Quantity Screw Type LCD Bezel M2 5 6 4 ...

Страница 93: ...hapter 3 83 Removing the Camera Module 1 See Removing the LCD Bezel on page 82 2 Locate the Camera Module at the top of the LCD Module and disconnect the camera cable 3 Remove the Camera from the module ...

Страница 94: ...g the Camera Module on page 83 2 Remove the two securing screws from the LCD Panel 3 Remove the adhesive strip holding the cables in place 4 Remove the Camera cable cluster from the LCD Module as shown Step Size Quantity Screw Type LCD Panel M2 5 6 2 ...

Страница 95: ...Chapter 3 85 5 Lift the LCD Panel clear of the module ...

Страница 96: ...d FPC Cable 1 See Removing the LCD Panel on page 84 2 Remove the six securing screws three on each side from the LCD Panel brackets 3 Remove the LCD brackets by pulling away from the LCD Panel Step Size Quantity Screw Type LCD Brackets M2 3 6 ...

Страница 97: ...he rear Lift the adhesive protector and disconnect the cable from the LCD Panel 5 Lift the cable as shown to disengage the adhesive strip securing it in place 6 Lift the FPC cable to disengage the remaining adhesive and remove the cable from the panel ...

Страница 98: ...the adhesive strips holding the left antenna cable in place Ensure the cable is free from obstructions 3 Remove the cable from the cable channel Ensure that the cable is free from all cable clips and adhesive strips 4 Remove the adhesive tape securing the left Antenna to the LCD Module ...

Страница 99: ...ar of the cover 6 Remove the adhesive strips holding the right antenna cable in place Ensure the cable is free from obstructions 7 Remove the cable from the cable channel Ensure that the cable is free from all cable clips and adhesive strips ...

Страница 100: ...90 Chapter 3 8 Remove the adhesive tape securing the right Antenna to the LCD Module 9 Lift the right Antenna clear of the cover ...

Страница 101: ... that the locating pins on the Antenna are correctly seated 2 Replace the adhesive strip to secure the Antenna in place 3 Run the cable down the side of the LCD Module using all available clips and adhesive 4 Run the cable along the cable channel as shown using all available cable clips Locating Pin Locating Pin ...

Страница 102: ...nna are correctly seated 6 Replace the adhesive strip to secure the Antenna in place 7 Run the cable down the side of the LCD Module using all available clips and adhesive 8 Run the cable along the cable channel as shown using all available cable clips and adhesive Locating Pin Locating Pin ...

Страница 103: ...Chapter 3 93 9 The Antennas and cables appear as shown when correctly installed ...

Страница 104: ... place 3 Run the cable along the back of the panel and press down as indicated to secure the cable in place 4 Run the cable across the back of the panel as shown and press down as indicated to secure the cable in place IMPORTANT Ensure that the LCD cable runs between the green callouts to avoid trapping when the panel is replaced in the LCD Module ...

Страница 105: ... Replace the six screws three on each side in the brackets as shown 6 Place the LCD Panel in the LCD Module top edge first and secure the LCD cable with adhesive tape IMPORTANT Ensure that the LCD power cable passes through the hinge well and is not trapped under the panel ...

Страница 106: ...3 Replacing the Camera Module 7 Replace the Camera cable cluster in the LCD Module 8 Secure the LCD module with the two securing screws 1 Place the camera in the LCD Module 2 Connect the cable to the camera module ...

Страница 107: ...placing the LCD Bezel 1 Replace the bezel and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel ...

Страница 108: ...98 Chapter 3 2 Replace the four screws and screw caps provided ...

Страница 109: ...ocator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise to secure the CPU in place Socket Pin1 Locator CPU Pin1 Locator ...

Страница 110: ...E 1 Align the screw holes on the CPU Fan and Mainboard and replace the Fan 2 Replace the three screws to secure the Fan to the Mainboard 3 Connect the Fan power cable to the Mainboard connector 1 Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centr...

Страница 111: ...place the four securing screws in numerical order from screw 1 to screw 4 to secure the Thermal Module in place 1 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the chassis left edge first 1 then rotate it downward into position 2 NOTE Ensure the I O ports are positioned correctly through the casing 2 Replace the single securing screw in the mainboard 1 2 3 4 1 ...

Страница 112: ...TouchPad bracket top edge first to engage the securing clips 2 Press the bracket down to engage the securing clips 3 Replace the two screws to secure the TouchPad Bracket to the Upper Cover 4 Replace the TouchPad FFC and close the locking latch on the connector ...

Страница 113: ...Chapter 3 103 5 Replace the FFC and press down as indicated to secure it to the Upper Cover ...

Страница 114: ...he left side of the module is seated correctly in the securing clip 2 Replace the single screw to secure the module in place 3 Pass the cable through the Upper Cover as shown 4 Turn the Upper Cover over and run the cable along the cable channel using all available cable clips 5 The cable runs as shown when correctly installed ...

Страница 115: ...wn Ensure that the right side of the module is seated correctly in the securing clip 2 Replace the single screw to secure the module in place 3 Run the cable along the cable channel using all available cable clips 4 Secure the cable in place with adhesive tape 5 The cable runs as shown when correctly installed ...

Страница 116: ...Cover 1 Slide the Power Board in to the Upper Cover front edge first to engage the securing clip 2 Press the board down to locate the securing pin 3 Replace the two screws to secure the board to the Upper Cover 1 Place the Upper Cover on the Lower Cover as shown ...

Страница 117: ...Chapter 3 107 2 Press down around the edges to secure it in place 3 Replace the nine screws in the Upper Cover as shown ...

Страница 118: ...108 Chapter 3 4 Replace the three screw caps as shown 5 Connect the following cables to the Mainboard A B C D ...

Страница 119: ...Chapter 3 109 6 Connect A as shown 7 Connect C as shown 8 Connect B and close the locking latch to secure the cable in place 9 Connect D and close the locking latch to secure the cable in place ...

Страница 120: ...es on the LCD Module and Upper Cover and replace the LCD Module 2 The left and right screw covers are shaped differently Ensure that the correct cover is used 3 Replace the left screw cover as shown Ensure that the securing tab on the rear of the cover is seated correctly in the Upper Cover Left Screw Cover Right Screw Cover ...

Страница 121: ...er Cover 5 Replace the four screws securing the LCD Module to the Upper Cover 6 Ensure that the Hinge Covers are replaced correctly Identify the rear edge of the covers by the two securing clips 7 Align the left Hinge Cover as shown and press down to replace the cover 8 Repeat the process for the right side Hinge Cover Rear Securing Clips ...

Страница 122: ...taining clips 10 Replace the adhesive strip to secure the cable in place 11 Run the white Antenna cable along the cable channel as shown using all available retaining clips 12 Run the LCD cable along the cable channel using all available cable clips 13 Connect the LCD cable to the Mainboard as shown ...

Страница 123: ... and pass the Antenna cables through the chassis 15 The Upper Cover appears as shown when the Antenna and LCD cables are correctly installed 16 Turn the computer over Run the Antenna cables along the cable channel as shown using all available cable clips ...

Страница 124: ...114 Chapter 3 17 Replace the two screws securing the LCD Module to the Lower Cover ...

Страница 125: ... to the Mainboard and close the locking latch to secure the cable in place 2 Turn the Keyboard over and insert it front edge first into the chassis NOTE Ensure that the six locating tabs are correctly seated 3 Press down as indicated to secure the Keyboard in place ...

Страница 126: ...g the Hard Disk Drive Module 1 Place the Switch Cover left side first on to the Upper Cover 2 Press down as indicated to snap the Switch Cover into place 1 Place the HDD in the HDD carrier 2 Replace the four screws two each side to secure the carrier ...

Страница 127: ...Chapter 3 117 3 Insert the HDD as indicated and lower it into place 4 Slide the HDD in the direction of the arrow to connect the interface ...

Страница 128: ... Antenna cables to the module NOTE The black cable connects to the upper terminal MAIN and the white cable to the lower terminal MAIN 4 After connecting the cables to the terminals secure the cables in place with adhesive tape to avoid trapping 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place 3 Repeat steps for the second DIMM module if present ...

Страница 129: ...the ODD bracket with the two screws 3 Push the ODD Module into the ODD bay until it is flush with the casing 4 Replace the single screw to secure the Module 1 Replace the Memory Cover as shown 2 Replace the HDD Cover as shown IMPORTANT Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing ...

Страница 130: ...cing the SD Dummy Card 3 Replace the three screws to secure the covers in place 1 Insert the SD Dummy Card into the slot as shown 2 Push until the card clicks into place and is flush with the casing Memory Cover HDD Cover ...

Страница 131: ... Replacing the Battery 1 Slide and hold the battery release latch to the release position 1 insert the battery pack and press down 2 2 Slide the battery lock in the direction shown to secure the battery in place 1 2 ...

Страница 132: ...122 Chapter 3 ...

Страница 133: ...e by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 185 Symptoms Verified Go To Power On Issue Page 124 No Display Issue Page 125 LCD Failure Page 127 Internal Keyboard Failure Page 127 TouchPad Failure Page 128 Internal Sp...

Страница 134: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 134 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Страница 135: ... power see Power On Issue on page 124 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Страница 136: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Страница 137: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Страница 138: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Страница 139: ... Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page...

Страница 140: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Страница 141: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Страница 142: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Страница 143: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 44 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Страница 144: ...ils perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Страница 145: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Страница 146: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 124 1 Power off the computer 2 Visually check them for d...

Страница 147: ...CAS latency between the DIMMS and the MCH 0x09 Determine the memory frequency and CAS latency to program 0x10 Determine the smallest common TRAS for all DIMMs 0x11 Determine the smallest common TRP for all DIMMs 0x12 Determine the smallest common TRCD for all DIMMs 0x13 Determine the smallest refresh period for all DIMMs 0x14 Verify burst length of 8 is supported by all DIMMs 0x15 Determine the sm...

Страница 148: ...e 0x50 Get the root bridge handle 0x51 Notify pci bus driver starts to program the resource 0x58 Reset the host controller 0x5A IdeBus begin initialization 0x70 Simple Text Output Protocol Functions VGA class reset 0x71 Report that VGA Class driver is being disabled 0x72 Report that VGA Class driver is being enabled 0x78 Terminal Console In reset and Console Out reset 0x79 Report that the remote t...

Страница 149: ...Chapter 4 139 0xF8 Report that ExitBootServices has been called 0xF9 Runtime driver set virtual address map Code Description ...

Страница 150: ...ULE 0x0D PEI_PLATFORM_STAGE2 0x0E PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x10 PEI_MEMORY_INIT 0x11 PEI_S3_RESUME 0x12 PEI_CLOCK_GEN 0x13 PEI_OP_PRESENCE 0x14 PEI_TPM_TCG 0x15 PEI_FIND_FV 0x16 PEI_H2O_DEBUG_IO 0x17 PEI_H2O_DEBUG_COMM 0x18 PEI_SMM_CONTROL 0x19 0x1F PEI_RESERVED 0x20 0x2E PEI_OEM_DEFINED 0x2F PEI_DXE_IPL Code Description 0x30 RESERVED 0x31 DXE_CRC32_SECTION_EXTRACT 0x32 SC...

Страница 151: ...R 0x4B SB_SM_BUS 0x4C ISA_ACPI_DRIVER 0x4D ISA_BUS 0x4E ISA_SERIAL 0x4F IDE_BUS 0x50 PCI_BUS 0x51 BOOT_PRIORITY 0x52 FVB_SERVICE 0x53 ACPI_PLATFORM 0x54 PCI_HOT_PLUG 0x55 DXE_PLATFORM 0x56 PLATFORM_IDE 0x57 SMBIOS 0x58 MEMORY_SUB_CLASS 0x59 MISC_SUB_CLASS 0x5A CON_PLATFORM 0x5B SAVE_MEMORY_CONFIG 0x5C ACPI_SUPPORT 0x5D CON_SPLITTER_UGA_VGA CON_SPLITTER 0x5E VGA_CLASS 0x5F DATA_HUB 0x60 DISK_IO 0x6...

Страница 152: ...TILITY 0x77 FW_BLOCK_SERVICE 0x78 USB_LEGACY_PLATFORM 0x79 GRAPHICS_CONSOLE 0x7A TERMINAL 0x7B DATA_HUB_STD_ERR 0x7C FAT 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x80 HII_DATABASE 0x81 SETUP_BROWSER 0x82 OEM_SETUP_BROWSER 0x83 OEM_BADGING_SUPPORT 0x84 LEGACY_MOUSE 0x85 BIOS_SNP16 0x86 BUS_PCI_UNDI 0x87 SETUP_MOUSE 0x88 OEM_SETTING 0x89 MONITOR_KEY 0x8A PLATFORM_BDS 0x8B FAULT_TOLERANT_WRITE 0x8C UP...

Страница 153: ...4 DXE_OEM_SERVICE 0xA5 DXE_EVENT_LOG 0xA6 DXE_ SECURITY_HDD_PASSWORD_SERVICE 0xA7 DXE_LAN_ASF_INIT 0xA8 DXE_BUS_PCI_SERIAL 0xA9 DXE_LAN_IDER_CONTROLLER 0xAA DXE_LAN_AMT 0xAB DXE_ SECURITY_SYSTEM_PASSWORD_SERVICE 0xAC DXE_ SECURITY_ PASSWORD_CONSOLE 0xAD DXE_ DATA_HUB_RECORD_POLICY 0xAE DXE_TPM_DRIVER 0xAF RESERVED 0xB0 JAPANESE 0xB1 DXE_UNICODE_COLLACTION Code Description ...

Страница 154: ...ay It first displays the check point code followed by a delay the high order byte another delay and then the low order byte of the error It repeats this sequence continuously Code Description 0xC0 SMM_ACCESS 0xC2 SMM_CONTROL 0xC1 SMM_BASE 0xC3 SMMAP 0xC4 SMMCORE 0xC5 SMM_DISPATCH 0xC6 SMM_START 0xC7 SMM_RUNTIME 0xC8 SB_SMM_DISPATCH 0xC9 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xCB SMM_SB_S3_SAVE 0xCC SMM...

Страница 155: ...tem Description JLVDS1 LCD Connector JP14 Power B Connector JSPK1 Speaker Left Connector JSPK2 Speaker Right Connector JKB2 Internal Keyboard Connector JTP1 Touch Pad Connector U11 South Bridge SW4 Touch pad Left Button SW3 Touch pad Right Button Chapter 5 ...

Страница 156: ... Connector JUSB1 USB Connector JUSB2 USB Connector JMIC1 MIC In Jack JHP1 Head Phone Jack JSATA2 HDD Connector U23 North Bridge JCPU1 CPU Socket JREAD1 Card Reader Socket PJP3 Battery Board Connector JDIMM2 Memory DIMM2 Connector JDIMM1 Memory DIMM1 Connector PJP2 ODD Board Connector JMINI2 Wireless Card Connector ...

Страница 157: ...d ITEM DESCRIPTION SW1 TP Lock Button SW2 ON OFF Button SW3 Wireless Button LED1 ON OFF LED LED3 Media LED LED4 Num LED LED5 Wireless LED LED6 Caps LED LED7 TP Lock LED ITEM DESCRIPTION JP1 M B Connector JP2 HDD Connector JP3 ODD Board Connector ...

Страница 158: ...148 Chapter 5 LS 4853P Battery Board LS 4854P Lid Board ITEM DESCRIPTION PIP1 M B Connector PIP2 Battery Connector ITEM DESCRIPTION U1 Lid Switch ...

Страница 159: ...ry to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Disconnect the RTC Battery cable and locate the J1 jumper 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keep the short condition on the HW Gap and press Power Button to power on t...

Страница 160: ...rce the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Format the USB storage disk using the Fast Format option 2 Save ROM file file name JAL90x64 fd to the root directory of U...

Страница 161: ...er reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to r...

Страница 162: ...152 Chapter 6 Aspire 7715Z 7315 Exploded Diagrams Main Assembly No Description Acer P N 1 Middle Cover 2 Up Cap L 3 Upper Cover 4 Up Cap R 5 Mainboard 6 7 8 Lower Cover 1 2 3 4 5 6 7 8 ...

Страница 163: ...Chapter 6 153 Base Assembly No Description Acer P N 1 CPU Fan 2 Thermal Module 3 4 5 Mainboard 1 2 3 4 5 ...

Страница 164: ...154 Chapter 6 Rear Assembly No Description Acer P N 1 HDD Cover 2 3 RAM Cover 4 5 1 2 3 4 5 ...

Страница 165: ...G 6 cell 4400mAh Main COMMON 2 2Ah F BT 00606 002 Battery SIMPLO AS 2009A Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON Panasonic 2 2Ah CG BT 00607 066 Battery SIMPLO AS 2009A Li Ion 3S2P LGC 6 cell 4400mAh Main COMMON LGC 2 2Ah S3 BT 00607 067 Battery SIMPLO AS 2009A Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2 2Ah F BT 00607 068 BOARD POWER BOARD 55 N3702 001 ODD BOARD 55 N3702 002 BA...

Страница 166: ...ORD JP 3 PIN 27 TAVV5 009 POWER CORD SOUTH AFRICA 3 PIN 27 TAVV5 010 POWER CORD KOERA 3 PIN 27 TAVV5 011 POWER CORD ISRAEL 3 PIN 27 TAVV5 012 POWER CORD INDIA 3 PIN 27 TAVV5 013 POWER CORD TWN 3 PIN 27 TAVV5 014 POWER CORD ARGENTINA 3 PIN 27 APV02 001 CASE COVER BRACKET ASSEMBLY UPPER CASE ASSY 60 N3702 001 UPPER CASE ASSY INCL TP TP MYLAR ASPIRE 60 PL602 001 LOWER CASE 60 N3702 002 LOWER CASE WAS...

Страница 167: ...001 900 HDD HARD DISK DRIVE HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W 0303 KH 16001 034 HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG011J KH 16004 006 HDD HGST 2 5 5400rpm 160GB HTS543216L9A300 Falcon B SATA LF F W C40C KH 16007 019 HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO ML160 SATA LF F W 11 01A11 KH 16008 022 HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt ...

Страница 168: ...T 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F KH 50007 009 HDD BRACKET ASSY 33 N3702 002 DVD DRIVE DVD SUPER MULTI DRIVE MODULE 6M N3702 001 DVD SUPER MULTI DRIVE MODULE Win 7 6M PL802 001 ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ880A LF W O bezel SATA KU 00807 064 ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT20N LF W O bezel SATA KU 0080D 040 ODD SONY Super Multi DRI...

Страница 169: ...nternal 17 Standard 100KS Black Danish KB I1700 419 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Italian KB I1700 425 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black French KB I1700 421 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Hungarian KB I1700 424 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Norwegian KB I1700 428 Keyboard EM 7T HM50 70 Internal 17 St...

Страница 170: ...CZ SK KB I1700 417 Keyboard EM 7T HM50 70 Internal 17 Standard 103KS Black Japanese KB I1700 426 LCD ASSY LED MODULE 17 3 IN WXGA GLARE W ANTENNA 2 CCD 0 3M ASPIRE 6M PL602 001 ASSY LED MODULE 17 3 IN WXGA GLARE W ANTENNA 3 CCD 0 3M ASPIRE 6M PL602 002 ASSY LED MODULE 17 3 IN WXGA GLARE W ANTENNA 2 W O CCD ASPIRE 6M PL802 002 ASSY LED MODULE 17 3 IN WXGA GLARE W ANTENNA 3 W O CCD ASPIRE 6M PL802 0...

Страница 171: ...SO DIMM DDRII 667 1GB NT1GT64UH8D0FN 3C LF 64 16 0 07um KN 1GB03 026 Memory MICRON SO DIMM DDRII 667 1GB MT8HTF12864HDY 667G1 LF 64 16 0 065um KN 1GB04 010 Memory ELPIDA SO DIMM DDRII 667 1GB EBE11UE6ACUA 6E E LF 64 16 0 065um KN 1GB09 008 Memory SAMSUNG SO DIMM DDRII 667 1GB M470T2864EH3 CE6 LF 64 16 0 055um KN 1GB0B 027 Memory HYNIX SO DIMM DDRII 667 1GB HYMP112S64CP6 Y5 LF KN 1GB0G 012 Memory H...

Страница 172: ...B0B 011 Memory HYNIX SO DIMM DDRII 667 2GB HYMP125S64CP8 Y5 LF KN 2GB0G 004 Memory HYNIX SO DIMM DDRII 667 2GB HMP125S6EFR8C Y5 LF 128 8 0 055um KN 2GB0G 012 HEATSINK THERMAL MODULE INTEL 60 N3702 007 FAN 23 N3702 001 SPEAKER SPEAKER R 23 N3702 002 SPEAKER L 23 N3702 003 MISCELLANEOUS NAME PLATE AS7715 40 PL502 001 NAME PLATE AS7315 40 PL802 001 CATEGORY DESCRIPTION AcerPN ...

Страница 173: ...0 8T ZKNL 86 N3702 001 SCREW M2 48D 6 0L K 5 5D 0 8T ZKNL 86 N3702 002 SCREW M2 45D 8 0L K 5 5D 0 8T ZKNL 86 N3702 003 SCREW M1 98D 3 0L K 4 6D 0 8T ZKNL 86 N3702 004 SCREW M M 2D 5L K 4 6D NI NL 86 N3702 005 SCREW M M 3 0D 3 0L K 4 9D NI 86 N3702 006 SCREW ASSY CPU THERMAL 86 N3702 007 ...

Страница 174: ...Appendix A 164 Model Definition and Configuration Appendix A ...

Страница 175: ...7315 313G25Mn LX PNL02 001 CMT3100 NLED17 3 WXGA G UMA N SO2GBIII 10 SO1GBIII1 0 AS7315 902G25Mn S2 PNL02 001 CM900 NLED17 3 WXGA G UMA N SO2GBIII 10 N AS7315 302G25Mn S2 PL80C 001 CMT3000 NLED17 3 WXGA G UMA N SO2GBII6 N AS7315 902G25Mn S2 PNM0C 001 CM900 NLED17 3 WXGA G UMA N SO1GBIII 10 SO1GBIII1 0 Model Acer Part No Memory 3 Memory 4 HDD 1 GB HDD 2 GB ODD Media Processor AS7315 903G50Mi S2 PL6...

Страница 176: ...66 AS7315 302G25Mn S2 PL80C 001 N 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7315 902G25Mn S2 PNM0C 001 N 5 in 1 Build in 3rd WiFi 1x2 BGN N N Model Acer Part No Extra SW1 Card Reader Wireless LAN1 Bluetooth VOIP Phone ...

Страница 177: ...MC UMACks_3 2G 1G 320 6L2 2 5R CB_bgn_0 3D_HG_NL11 AS7715Z 444G64Mn LX PNJ02 065 EMEA Belgium AS7715Z 444G64Mn W7HP64ATBE1 MC UMACks_3 2 2G 640 6L2 2 5R CB_bgn_0 3D_HG_NL11 AS7715Z 444G50Mn LX PNJ02 069 EMEA Belgium AS7715Z 444G50Mn W7HP64ATBE1 MC UMACks_3 2 2G 500_L 6L2 2 5R CB_bgn_0 3D_HG_NL11 AS7715Z 444G50Mn LX PNJ02 068 EMEA Luxembourg AS7715Z 444G50Mn W7HP64ATLU3 MC UMACks_3 2 2G 500_L 6L2 2...

Страница 178: ...bgn_0 3D_HG_IT41 AS7715Z 444G50Mn LX PNJ0C 005 EMEA Eastern Europe AS7715Z 444G50Mn LINPUSAEU7 UMACks_3 2 2G 500_L 6L2 2 5R CB_bgn_0 3D_HG_ENQ1 AS7715Z 444G50Mn LX PNJ02 053 EMEA Switzerland AS7715Z 444G50Mn W7HP64ATCH1 MC UMACks_3 2 2G 500_L 6L2 2 5R CB_bgn_0 3D_HG_IT41 AS7715Z 443G32Mn LX PNJ0C 004 EMEA Eastern Europe AS7715Z 443G32Mn LINPUSAEU5 UMACks_3 2G 1G 320 6L2 2 5R CB_bgn_0 3D_HG_ENF1 AS...

Страница 179: ... Africa AS7715Z 443G25Mn EM W7HP64EMATZA1 MC UMACks_3 2G 1G 250 6L2 2 5R CB_bgn_0 3D_HG_ES81 AS7715Z 443G25Mn LX PNJ02 030 EMEA Middle East AS7715Z 443G25Mn EM W7HP64EMATME4 MC UMACks_3 2G 1G 250 6L2 2 5R CB_bgn_0 3D_HG_ES61 AS7715Z 443G25Mn LX PNJ02 029 EMEA Middle East AS7715Z 443G25Mn EM W7HP64EMATME2 MC UMACks_3 2G 1G 250 6L2 2 5R CB_bgn_0 3D_HG_AR11 AS7715Z 443G25Mn LX PNJ02 028 EMEA Middle E...

Страница 180: ...250 6L2 2 5R CB_bgn_0 3D_HG_RU22 AS7715Z 443G25Mn LX PNJ02 014 EMEA Czech AS7715Z 443G25Mn W7HP64ATCZ2 MC UMACks_3 2G 1G 250 6L2 2 5R CB_bgn_0 3D_HG_SK11 AS7715Z 443G25Mn LX PNJ02 013 EMEA Hungary AS7715Z 443G25Mn W7HP64ATHU1 MC UMACks_3 2G 1G 250 6L2 2 5R CB_bgn_0 3D_HG_HU11 AS7715Z 443G25Mn LX PNJ02 012 EMEA Israel AS7715Z 443G25Mn W7HP64ATIL1 MC UMACks_3 2G 1G 250 6L2 2 5R CB_bgn_0 3D_HG_HE11 A...

Страница 181: ...3 2 1G 160 6L2 2 5R CB_bgn_HG_EN11 Model Acer Part No CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 AS7715Z 433G25Mi S2 PL40C 001 PMDT4 300 NLED17 3 WXGA G UMA N SO2GBII6 SO1GBII6 AS7715Z 443G25Mn LX PNJ02 016 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO1GBIII10 AS7715Z 444G32Mn LX PNJ02 045 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO2GBIII10 AS7715Z 444G32Mn LX PNJ02 057 PMDT4 400 NLED17 3 WXGA G ...

Страница 182: ...Z 444G32Mn LX PNJ0C 008 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO2GBIII10 AS7715Z 442G25Mn LX PNJ02 056 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 N AS7715Z 444G50Mn LX PNJ0C 005 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO2GBIII10 AS7715Z 444G50Mn LX PNJ02 053 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO2GBIII10 AS7715Z 443G32Mn LX PNJ0C 004 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO1GBI...

Страница 183: ...Z 443G25Mn LX PNJ02 024 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO1GBIII10 AS7715Z 443G25Mn LX PNJ02 023 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO1GBIII10 AS7715Z 443G25Mn LX PNJ02 022 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO1GBIII10 AS7715Z 443G25Mn LX PNJ02 021 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO1GBIII10 AS7715Z 443G25Mn LX PNJ02 020 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII...

Страница 184: ...5Z 443G25Mn LX PNJ02 001 PMDT4 400 NLED17 3 WXGA G UMA N SO2GBIII10 SO1GBIII10 AS7715Z 434G32Mn S2 PNJ02 001 PMDT4 300 NLED17 3 WXGA G UMA N SO2GBIII10 SO2GBIII10 AS7715Z 432G32Mi S2 PL50C 001 PMDT4 300 NLED17 3 WXGA G UMA N SO2GBII6 N AS7715Z 432G16Mn S2 PNK0C 001 PMDT4 300 NLED17 3 WXGA G UMA N SO1GBIII10 SO1GBIII10 Model Acer Part No Memory 3 Memory 4 HDD 1 GB HDD 2 GB ODD Media Processor AS771...

Страница 185: ...S N NSM8XS N AS7715Z 444G64Mn LX PNJ02 054 N N N640GB 5 4KS N NSM8XS N AS7715Z 444G32Mn LX PNJ02 041 N N N320GB 5 4KS N NSM8XS N AS7715Z 444G50Mn LX PNJ02 052 N N N500GB 5 4KS N NSM8XS N AS7715Z 444G32Mn LX PNJ0C 008 N N N320GB 5 4KS N NSM8XS N AS7715Z 442G25Mn LX PNJ02 056 N N N250GB 5 4KS N NSM8XS N AS7715Z 444G50Mn LX PNJ0C 005 N N N500GB 5 4KS N NSM8XS N AS7715Z 444G50Mn LX PNJ02 053 N N N500G...

Страница 186: ...S N NSM8XS N AS7715Z 443G25Mn LX PNJ02 027 N N N250GB 5 4KS N NSM8XS N AS7715Z 443G25Mn LX PNJ02 026 N N N250GB 5 4KS N NSM8XS N AS7715Z 443G25Mn LX PNJ02 025 N N N250GB 5 4KS N NSM8XS N AS7715Z 443G25Mn LX PNJ02 024 N N N250GB 5 4KS N NSM8XS N AS7715Z 443G25Mn LX PNJ02 023 N N N250GB 5 4KS N NSM8XS N AS7715Z 443G25Mn LX PNJ02 022 N N N250GB 5 4KS N NSM8XS N AS7715Z 443G25Mn LX PNJ02 021 N N N250G...

Страница 187: ... 443G25Mn LX PNJ02 002 N N N250GB 5 4KS N NSM8XS N AS7715Z 443G25Mn LX PNJ02 001 N N N250GB 5 4KS N NSM8XS N AS7715Z 434G32Mn S2 PNJ02 001 N N N320GB 5 4KS N NSM8XS N AS7715Z 432G32Mi S2 PL50C 001 N N N320GB 5 4KS N NSM8XS N AS7715Z 432G16Mn S2 PNK0C 001 N N N160GB 5 4KS N NSM8XS N Model Acer Part No Extra SW1 Card Reader Wireless LAN1 Bluetooth VOIP Phone AS7715Z 433G25Mi S2 PL40C 001 N 5 in 1 Bu...

Страница 188: ...N N AS7715Z 442G32Mn LX PNJ02 058 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 434G50Mn LX PNJ02 050 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 434G32Mn LX PNJ02 049 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 444G64Mn LX PNJ02 054 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 444G32Mn LX PNJ02 041 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 444G50Mn LX PNJ02 ...

Страница 189: ...Z 443G25Mn LX PNJ02 030 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 029 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 028 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 027 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 026 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 025 McAfee...

Страница 190: ...fee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 006 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 007 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 005 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 004 McAfee 5 in 1 Build in 3rd WiFi 1x2 BGN N N AS7715Z 443G25Mn LX PNJ02 003 McAfee 5 in 1 Build in 3rd WiFi 1...

Страница 191: ... system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 7715Z 7315 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Страница 192: ...SIMPLO Battery SIMPLO AS 2009A Li Ion 3S2P LGC 6 cell 4400mAh Main COMMON LGC 2 2Ah S3 BT 00607 067 SIMPLO Battery SIMPLO AS 2009A Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2 2Ah F BT 00607 068 Camera Suyin Suyin 0 3M DV Camellia_2G AM 21400 045 Chicony Chicony 0 3M DV Calla_2G AM 21400 046 Card Reader N A 5 in 1 Build in MS MS Pro SD SC XD CR 21500 013 CPU Processor INTEL CPU Intel Celer...

Страница 193: ... KH 50001 011 HGST HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F KH 50007 009 WD HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZAT0 ML250 SATA LF F W 01 01A01 KH 50008 013 Keyboard Keyboard eMACHINES EM 7T HM50 70 Internal 17 Standard Black KB I170E 001 LAN Atheros Atheros AR8114 AR8114 NI 22400 040 Atheros Atheros AR8132L NI 22400 042 LCD AUO LED LCD AUO 17 3 WXGA Glare B173RW01 V...

Страница 194: ...2GB HYMP125S64CP8 Y5 LF KN 2GB0G 004 Northbridge Chipset INTEL NB Chipset Intel CS GL40NB A1 KI G4501 009 ODD PANASONIC ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ880A LF W O bezel SATA KU 00807 064 HLDS ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT20N LF W O bezel SATA KU 0080D 040 SONY ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7580S LF W O bezel SATA KU 0080E 017 PLDS ODD PLDS S...

Страница 195: ...wnload information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s ...

Страница 196: ...186 Appendix C ...

Страница 197: ...ator 5 8 Common Problems 124 computer on indicator 5 8 CPU Removing 80 Replacing 99 CPU Fan Removing 78 Replacing 100 D DIMM Modules Removing 51 Replacing 118 Display 3 display hotkeys 12 E EasyTouch Failure 134 External Module Disassembly Flowchart 45 F Features 1 Flash Utility 33 FPC Cable Removing 86 FRU Field Replaceable Unit List 151 H Hard Disk Drive Removing 54 Replacing 116 HDTV Switch Fai...

Страница 198: ...ng 101 media access on indicator 5 8 Memory Removing 51 Replacing 118 Memory Check 124 Model Definition 164 N No Display Issue 125 num lock on indicator 5 8 O ODD Failure 131 Online Support Information 185 Optical Disk Drive Replacing 119 Optical Drive Module Removing 49 P Panel 4 Bottom 7 PC Card 8 Power Board Removing 67 Replacing 106 Power On Failure 124 R Replacing 104 105 Right Speaker Module...

Страница 199: ...tons 134 HDTV Switch 135 Internal Microphone 129 Internal Speakers 128 LCD Failure 127 No Display 125 ODD 131 Other Failures 135 Power On 124 Thermal Unit 134 TouchPad 128 WLAN 134 U Undetermined Problems 136 Upper Cover Removing 63 Replacing 106 utility BIOS 21 33 W Windows 2000 Environment Test 182 Wireless Function Failure 134 WLAN Module Removing 52 Replacing 118 ...

Страница 200: ...190 ...

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