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Acer Altos G540 M2 Series, Руководство пользователя

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 5 System troubleshooting

142

Specific problems and corrective 
actions

Listed below are specific problems that may arise during the use of 
your server and their possible solutions. 

Power indicator does not light.   

Do the following:

•

Make sure the power supply module is properly installed. 

•

Make sure the power cord is connected correctly. 

•

Make sure that the wall outlet has power. Test it by plugging 
another device. 

•

Make sure the power indicator on the front panel is lit up green. 

•

Remove all add-in cares and see if the system boots. 

If reboot is successful, install the cards back in one at a time with a 
reboot between each addition to determine if one of them is 
causing the problem.

•

Make sure that you have properly installed system compliant 
memory modules, and that there populated according to the 
system guidelines. 

•

Make sure that you have installed system compliant processors, 
and that there populated according to the system guidelines. 

Содержание Altos G540 M2 Series

Страница 1: ...Acer Altos G540 M2 Series User s Guide ...

Страница 2: ... below The serial number and model number are recorded on the label affixed to the unit All correspondence concerning the unit should include these information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Nam...

Страница 3: ...he instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice...

Страница 4: ...uding interference that may cause undesired operation Notice Canadian users This Class A digital apparatus meets all requirements of the Canadian interference Causing Equipment Regulations Laser compliance statement The CD ROM drive in this server is a laser product The CD ROM drive s classification label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION W...

Страница 5: ... built in installation unless proper ventilation is provided 6 This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 If an extension cord is used with this pro...

Страница 6: ...roduct has been dropped or the chassis has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified service technician 13 Warning Batteries may explode if not handled prop...

Страница 7: ...27 2 System setup 29 Setting up the system 31 Pre installation requirements 31 Connecting peripherals 32 Turning on the system 33 Power on problems 34 Configuring the system OS 36 Rack mount configuration 37 Turning off the system 38 3 System upgrade 39 Installation precautions 41 ESD precautions 41 Pre installation instructions 42 Post installation instructions 42 Opening the server 43 Removing t...

Страница 8: ... Configuration 104 Advanced Memory Configuration 110 Advanced Chipset Control 112 PCI Configuration 116 SATA Configuration 118 I O Device Configuration 119 Boot Configuration 120 Thermal and Acoustic Configuration 121 Power 123 Security menu 125 Setting a system password 126 Changing a system password 127 Removing a system password 127 Server menu 128 System Management 129 Console Redirection 130 ...

Страница 9: ...on 159 Rack installation precautions 159 System rack installation 161 Vertical mounting hole pattern 162 Installing the system into the rack 163 Appendix C Altos eXpress Console 171 Using Your Altos eXpress Console 173 Software Installation 175 Prerequisites on remote management PC 175 Installing the Java Tool 175 Installing the UPnP tool 176 Using the UPnP tool to search for an Altos server 177 A...

Страница 10: ...x ...

Страница 11: ...1 System tour ...

Страница 12: ...ssor system featuring the latest in computing technology It host a range of powerful and flexible features designed to meet the needs of various network environments From simple networking functions to computing intensive applications the Altos G540 M2 delivers ...

Страница 13: ...on Technology QuickPath Technology up to 6 4 GT s 64 Technology Chipset Intel 5520 chipset Memory Twelve DDR3 1333 MHz ECC unbuffered registered DIMMs six DIMMs per processor supporting Six channel memory bus three channels per processor 1 to 8 GB subject to availability registered DIMMs for up to 96 GB of total system memory or 1 to 4 GB unbuffered DIMMs for up to 48 GB of total system memory Mem...

Страница 14: ...ernet supporting Intel I O Acceleration Technology IOAT Integrated single port 10 100 Fast Ethernet for server management and KVM over IP remote management Supports boot from iSCSI Media storage Two front 5 25 drive bays Up to eight 3 5 or sixteen 2 5 SAS SATA HDDs in two cages Easy swappable Supports hot swap with optional backplane Note 3 5 and 2 5 drives cannot be combined together either you h...

Страница 15: ...ivity LED System Status LED System ID LED Button Chassis intrusion alert Lockable door IPMI 2 0 TPM v1 2 Built in Altos eXpress Console for server management and KVM over IP remote management Acer EasyBUILD v9 0 Acer Server Manager ASM Operating system Microsoft Windows Server 2008 Standard and Enterprise Edition x86 Microsoft Windows Server 2008 Standard and Enterprise Edition EM64T Two PS 2 port...

Страница 16: ...Hat Enterprise Linux 5 0 EM64T Novell SuSE Linux Enterprise Server 10 x86 Novell SuSE Linux Enterprise Server 10 EM64T VMware ESX4i and VMware ESX4 0 Novell NetWare 6 5 Mechanical Chassis Tower 5U rack mountable Dimensions Height 432 mm 17 in Width 210 mm 8 27 in Depth 650 mm 25 6 in Environmental Temperature Operating 0 to 35 C with the maximum rate of change not to exceed 10 per hour ...

Страница 17: ... 4 8 GB Unbuffered DDR3 1333 MHz ECC DIMMs 1 2 4 GB HDD 2 5 SAS 10 000 RPM HDD 73 146 300 GB 2 5 SAS 15 000 RPM HDD 36 73 146 GB 2 5 SATA 3 Gb s HDD 250 320 500 GB 3 5 SAS 15 000 RPM HDD 147 300 450 GB 3 5 SATA 3 Gb s HDD 320 500 640 GB 1 1 5 TB Daughter cards modules TPM module Add on cards ASC 3S single channel U320 SCSI HBA for backup device ASSC 3D dual port SAS HBA for backup device ASSC 3Q f...

Страница 18: ...rive Acer DAT160 80 160 GB USB tape drive Acer DAT72 36 72 GB USB tape drive Acer LTO 3 SAS tape drive DVD RW or DVD Writer Hot swappable redundant power supply module 610 W redundant power supply module 600 W redundant power supply module 85 power efficiency Altos rack mount kit Redundant fan module ...

Страница 19: ...e Front bezel No Component 1 Security keylock This lock secures the bezel door to protect the server unit from unauthorized access 2 LED indicator panel For more information on the LED indicators description go to page 24 3 Bezel door ...

Страница 20: ...n the DVD drive tray get stucked insert a paperclip to this hole to manually eject the tray 3 DVD ROM drive Disk drive for reading CD VCD and DVD contents 4 DVD ROM drive activity indicator When the LED indicator is lit there is an ongoing DVD drive activity 5 5 25 inch drive bay Allows installation of additional storage devices Go to page 4 for a list of supported devices ...

Страница 21: ...vity of a hot plug HDD installed in the system green amber 12 Hot plug HDD status indicator Indicates the status of the hot plug HDD installed in the system green amber 13 Hot plug HDD locking mechanism Locking mechanism to secure the Hot plug HDD 14 HDD carrier Supports four hot plug or easy swap SAS or SATA2 HDDs 15 HDD cage bay Supports an optional HDD cage hot plug or easy swap 16 HDD bay cove...

Страница 22: ...p writing the contents of the server s CPU registers and RAM to a network server or to diskettes This memory dump can later be analyzed to determine the cause of the problem 21 Unit identification UID switch indicator Press the ID button to turn on the ID LED indicator This identifies a particular unit within a server group during servicing or maintenance procedures No Icon Component Description ...

Страница 23: ...wer supply module cord socket Connect the system power cord here 3 Power supply module fault indicator Indicates the occurrence of a fault condition in the power supply module green amber 4 Power supply module status indicator Indicates the status of the power supply module green 5 Main power supply module Provides the system s main power supply ...

Страница 24: ...ack mounted for purpose of identification during servicing or maintenance procedures blue 12 Management LAN port Fast Ethernet RJ 45 port dedicated for BMC management 13 Gigabit LAN ports 1 2 Connects to an Internet or intranet network 14 PCI slot covers Protects the vacant expansion slots 15 System fan Regulates the system airflow 16 Lid switch Sent out warning alerts when the lid is opened or co...

Страница 25: ...dant power supply module bay 2 Air duct 3 Heat sink fan HSF assemblies 4 Sliders for the 5 25 inch devices 5 Release sliders for the HDD cages 6 Mainboard 7 PCI slot lock 8 System fan Users have the option to purchase a redundant system fan unit ...

Страница 26: ...1 System tour 16 System boards Mainboard No Code Description 1 KB PS 2 Keyboard port 2 MS PS 2 Mouse port 3 VGA VGA D sub port ...

Страница 27: ...rocessor 2 14 DIMME1 DIMME2 DDR3 memory slot 1 2 Channel E for Processor 2 15 DIMMD1 DIMMD2 DDR3 memory slot 1 2 Channel D for Processor 2 16 ATX 24 pin ATX Power connector 17 CPU1 Processor 1 Socket 18 FAN_CPU1 FAN connector for Processor 1 19 12V_AUX1 8 pin Power connector for Processor 1 20 DIMMA1 DIMMA2 DDR3 memory slot 1 2 Channel A for Processor 1 21 DIMMB1 DIMMB2 DDR3 memory slot 1 2 Channe...

Страница 28: ...ctor 0 33 SATA1 SATA connector 1 34 SGPIO_JP2 SGPIO connector for backplane board 2 35 SATA2 SATA connector 2 36 SGPIO_JP1 SGPIO connector for backplane board 1 37 SATA3 SATA connector 3 38 SATA4 SATA connector 4 39 CLR_CMOS Clear CMOS jumper You may clear the CMOS data to its default values by this jumper Default value doesn t include the Shunter to prevent from improper use of this jumper To cle...

Страница 29: ...rial port connector 49 PCI5 PCI slot 5 32bit 33MHz 3 3V 50 BIOS_RVCR BIOS Recovery Jumper 1 2 close Normal operation Default setting 2 3 close Enable BIOS Recovery function 51 PCI E4 PCI E x8 slot 4 Gen1 x4 throughput 52 PCI E3 PCI E x8 slot 3 Gen2 53 U5 BMC 54 PCI E2 PCI E x8 slot 2 Gen2 55 U188 Hardware monitor controller 56 U6 Gigabit Ethernet Network Controller 57 PCI E1 PCI E x16 slot 1 Gen2 ...

Страница 30: ...1 System tour 20 60 CPU2 Processor 2 Socket No Code Description ...

Страница 31: ...model 3 5 Backplane Board No Code Description 1 J14 Close 1 2 Two LED indication default Close 2 3 Single LED indication backward support 2 J16 Backplane address setting Jumper Backplane 1 Backplane 2 J15 Close 2 3 Close 2 3 J16 Close 1 2 Close 2 3 3 J15 4 J3 SMBUS connector for backplane cascade 5 J2 SMBUS connector to main board J2 ...

Страница 32: ...in connector 8 J17 Close 1 2 default Close 2 3 backward support 9 CN1 X1 Power connector 4 pin 10 CN1 X2 Power connector 4 pin No Code Description 1 J27 Close 1 2 Two LED indication default Close 2 3 Single LED indication backward support 2 J2 SMBUS connector to main board J2 No Code Description ...

Страница 33: ...0 Close 2 3 Close 1 2 J31 Close 2 3 Close 1 2 4 J29 5 J30 6 J31 7 CN2 X1 Power connector 4 pin 8 J3 SMBUS connector for backplane cascade 9 CN1 X1 Power connector 4 pin 10 J1 SMBUS connector to RAID card 11 SAS CON1 SAS 8484 32 pin connector port 0 3 12 SAS CON2 SAS 8484 32 pin connector port 4 7 No Code Description ...

Страница 34: ...d in problem diagnosis and troubleshooting Front panel LED indicators The six LED indicators mounted on the front bezel These indicators remain visible even when the bezel door is closed Indicator Color State Representative Status Power Green ON S0 Power ON Green Blink 1Hz with at 50 duty cycle S1 Sleep N A OFF S4 N A OFF S5 HDD activity Green Blink HDD Access N A OFF No access and No HDD fault ...

Страница 35: ...ltage Power supply critical temperature and voltage etc failure Amber Blink 1Hz with at 50 duty cycle Non critical Alarm Non critical temperature and voltage N A OFF System not ready Post error NMI event CPU or terminator missing etc LAN Activity LAN1 and LAN2 Green ON LAN Link No Access Green Blink LAN Access N A OFF Disconnect Idle System ID N A OFF Normal Blue ON System Identification ...

Страница 36: ...indicator is mounted on the hot plug HDD carrier The table below lists the possible drive states Status HDD Present Steady ON OFF HDD Access Blink OFF HDD Failure OFF Steady ON HDD Removed OFF Steady ON HDD Insert and rebuilding Steady ON Blink HDD Locate Blink Blink ...

Страница 37: ...olor LED State NIC State Network speed left 1 3 5 Amber On 1000 Mbps link network access Green On 100 Mbps link network access Off 10 Mbps link network access Network connection right 2 4 6 Green On Active network link Green Blinking Transmit Receive activity ...

Страница 38: ...1 System tour 28 ...

Страница 39: ...2 System setup ...

Страница 40: ...This chapter gives you instructions on how to prepare the system for operation Procedures for connecting peripherals are also explained ...

Страница 41: ... surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package Acer Altos G540 M2 system Acer EasyBUILDTM DVD Pack Acer Altos G540 M2 accessory box System keys If any of the above items are da...

Страница 42: ...connection instructions for each port Note Consult the operating system manual for information on how to configure the network setup Caution Do not route the power cord where it will walked on or pinched by items placed against it The server is designed to be electrically grounded earthed To ensure proper operation plug the power cord into a properly grounded AC outlet only ...

Страница 43: ...e system After making sure that you have properly set up the system applied power and connected all the necessary peripherals you can now power on the system Follow the procedure below 1 Unlock and open the bezel door ...

Страница 44: ...lure Aside from the POST messages you can determine if the system is in good condition by checking if the following occurred The power status indicator on the front panel lights up green The Num Lock Caps Lock and Scroll Lock indicators on the keyboard light up Power on problems If the system fails to boot after you have applied power check the following factors that might have caused the boot fai...

Страница 45: ...nternal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing this task Note If you have gone through the preceding actions and the system still fails to boot ask your dealer or a qualified technician for assistance ...

Страница 46: ...t by the edges to avoid smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage both the disc and the DVD ROM drive 5 Press the drive Eject button again to close the disc tray 6 The Acer E...

Страница 47: ...is available for customers who prefer to mount the server in a system rack To purchase a rack mount kit contact your local Acer representative or order directly from http www acer com The figure below shows the Altos G540 M2 server in a rack mount position For instructions on tower to rack configuration refer to Appendix B Rack mount configuration on page 157 ...

Страница 48: ... related user documentation To turn off the system via software 1 Press Ctrl Alt Delete on the attached keyboard or click the Start on the Windows taskbar 2 Select Shut Down 3 Select Shut down from the drop down menu then click OK To turn off the system via hardware If you cannot shut down the server via software press the power button for at least four seconds Quickly pressing the button may put ...

Страница 49: ...3 System upgrade ...

Страница 50: ...This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system ...

Страница 51: ...precautions before you install a server component Do not remove a component from its protective packaging until you are ready to install it Do not touch the component pins leads or circuitry Components with a Printed Circuit Board PCB assembly should always be laid with the assembly side down Wear a wrist grounding strap and attach it to a metal part of the server before handling components If a w...

Страница 52: ...m their outlets 3 Disconnect all telecommunication cables from their ports 4 Place the server on a flat stable surface 5 Open the server according to the instructions on page 43 6 Follow the ESD precautions described in the previous section when handling a server component Post installation instructions Perform the steps below after installing a server component 1 See to it that all components are...

Страница 53: ...e you can install upgrade components The front bezel and left side panel are removable to allow access to the server s internal components Refer to the following sections for instructions Removing the side panel 1 Perform the pre installation instructions described on page 41 2 Unlock the security keylock 3 Remove the two thumb screws on the back panel 4 Slide the side panel toward the rear of the...

Страница 54: ...1 Remove the side panel Refer to the previous section for instructions 2 Remove the front bezel 1 Release the bezel door retention tabs from the chassis interior 2 Firmly bump the bezel as shown to loosen it 3 Pull the bezel away from the chassis ...

Страница 55: ...to purchase an extra HDD cage to provide the system with additional storage capacity and scalability Contact your local Acer representative for more information The system supports 3 5 or 2 5 HDDs It cannot support both at once If the systems ships with the 3 5 HDDs then any additional HDDs should also be the same size That goes the same for the 2 5 HDDs Caution You cannot mix 3 5 HDDs with 2 5 HD...

Страница 56: ...ve the plastic cover by releasing it from the latches 3 Remove the HDD cage bay metal cover from the front chassis 1 Remove the screws securing the cover 2 Detach the cover from chassis Store this cover for future reinstallation ...

Страница 57: ...as shown If you have installed a hot plug HDD cage proceed to next step for related drive cable connections Drive cable connections for an easy swap HDD can be found on page page 58 2 Connect the following cables to the hot plug HDD cage backplane board 1 Connect the hard drive power cables to the CN1 and CN2 connectors of the backplane board ...

Страница 58: ...e in a hot plug HDD cage go to page 55 Removing a HDD cage 1 Perform the pre installation instructions described on page 41 2 Prepare the HDD cage for removal For a hot plug HDD cage disconnect the data and power cables from the backplane board then remove all HDDs from the cage For an easy swap HDD cage disconnect the data and power cables from their HDD connectors then remove all HDDs from the c...

Страница 59: ...49 2 Remove the cage from the HDD bay 4 Observe the post installation instructions described on page 42 ...

Страница 60: ...3 System upgrade 50 Installing a 2 5 HDD cage 1 Perform the pre installation instructions described on page 41 2 Remove the 2 plastic covers by releasing it from the latches ...

Страница 61: ...plastic cover as shown 4 Remove the HDD cage bay metal cover from the front chassis 1 Remove the screws securing the cover 2 Detach the cover from chassis Store this cover for future reinstallation 5 Install the HDD cage ...

Страница 62: ...shown If you have installed a hot plug HDD cage proceed to next step for related drive cable connections Drive cable connections for an easy swap HDD can be found on page page 58 2 Connect the following cables to the hot plug HDD cage backplane board 1 Connect the hard drive power cables to the CN1 and CN2 connectors of the backplane board ...

Страница 63: ...ot plug HDD cage go to page 55 Removing a HDD cage 1 Perform the pre installation instructions described on page 41 2 Prepare the HDD cage for removal For a hot plug HDD cage disconnect the data and power cables from the backplane board then remove all HDDs from the cage For an easy swap HDD cage disconnect the data and power cables from their HDD connectors then remove all HDDs from the cage 3 Re...

Страница 64: ...3 System upgrade 54 2 Remove the cage from the HDD bay 4 Observe the post installation instructions described on page 42 ...

Страница 65: ...cannot mix the 3 5 HDD with the 2 5 HDD on the system To install 3 5 a hot plug hard drive 1 If necessary unlock the front bezel then pull it open 2 Remove the HDD dummy cover from the cage 3 Prepare the blank HDD carrier for installation 1 Remove the four screws that secures the blank frame You will use these screws to secure the hard disk later ...

Страница 66: ... upgrade 56 2 Detach the plastic frame from the HDD carrier 4 Align the new hard disk with the HDD carrier then secure it with the four screws you removed in step 3 1 5 Install the new hard drive into the cage ...

Страница 67: ...s properly inserted before pushing the handle back until it clicks into place 6 Set up the new hard drive s RAID configuration For related instructions go to the RAID configuration utilities section on page 150 To install 2 5 a hot plug hard drive 1 If necessary unlock the front bezel then pull it open ...

Страница 68: ...pgrade 58 2 Remove the HDD dummy cover from the cage 3 Prepare the blank HDD carrier for installation 1 Remove the four screws that secures the blank frame You will use these screws to secure the hard disk later ...

Страница 69: ...59 2 Detach the plastic frame from the HDD carrier ...

Страница 70: ... 4 Align the new hard disk with the HDD carrier then secure it with the four screws you removed in step 3 1 5 Install the new hard drive into the cage 1 Slide the drive into the cage with the carrier handle still extended ...

Страница 71: ...the drive is properly inserted before pushing the handle back until it clicks into place 6 Set up the new hard drive s RAID configuration For related instructions go to the RAID configuration utilities section on page 150 ...

Страница 72: ...topmost device bay You can choose to replace these default drives or you can install a new storage device on the second device bay To install an optional storage device 1 Perform the pre installation instructions described on page 41 2 Remove the two screws that secure the cover of the empty 5 25 inch drive bay 1 then detach the cover 2 Keep this cover for future reinstallation 3 Install the new 5...

Страница 73: ...63 Note There is an extra bracing lock on the side of the 5 25 in drive cage for installing another 5 25 inch device 4 Install the bracing lock tab as shown 1 Slowly slide the drive into the drive bay ...

Страница 74: ...nnect the power and SATA cables to the new 5 25 inch drive 5 Observe the post installation instructions described on page 42 To remove a defective storage device 1 Perform the pre installation instructions described on page 41 ...

Страница 75: ...65 2 Remove the cables as shown 1 and 2 Press on both side of the bracing lock tab 3 and pull out the drive from the drive bay 4 3 Remove the bracing lock tab from the old DVD drive ...

Страница 76: ...3 System upgrade 66 4 Install the bracing lock tab on the new DVD device as shown 1 Slowly slide the drive into the drive bay ...

Страница 77: ...67 2 Connect the power and SATA cables to the new 5 25 inch drive ...

Страница 78: ... CPU 1 socket must always be populated If no processor is installed in this socket the system will fail to boot Before removing a processor make sure to back up all important system files When installing a second processor make sure it has same stepping and frequency specifications as the default processor Handle the processor and the HSF assembly carefully Damage to either may prevent the system ...

Страница 79: ...lly remove the HSF air duct assembly Remember to keep the screws in a safe place for later reassembly 4 Disconnect the processor 1 HSF cable from its mainboard connector and remove the HSF assembly 1 Use a long nosed screwdriver to loosen the four HSF mounting pins ...

Страница 80: ...t let the thermal patch touch the work surface Use an alcohol pad to wipe off the thermal grease from both the HSF assembly and the processor socket retention plate 5 Remove the default processor Warning The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Release then lift up the load lever 2 Open the retention plate to expose the socket body ...

Страница 81: ...tective packaging 8 Install the new processor 1 Hold the processor by its edges then insert it in the socket Make sure that the alignment tabs on the socket fit the two notch located on the edge of the processor The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins 2 Close the retention plate ...

Страница 82: ...ease from both the HSF assembly and the processor socket retention plate 2 Apply a thin layer of an Acer approved thermal interface material before installing the HSF Make sure that only a very thin layer is applied so that both contact surfaces are still visible 10 Reinstall the HSF assembly 1 Align then insert the HSF on top of the retention plate ...

Страница 83: ...2 Use a long nosed screwdriver to tighten the four HSF mounting pins to secure the assembly Reconnect the HSF cable to its mainboard connector Refer to the Mainboard section on page 16 for the location of ...

Страница 84: ...stallation instructions described on page 42 To install a second processor 1 Perform steps 1 through 4 of the previous section 2 Prepare the processor socket 2 for installation Refer to steps 5 1 and 5 2 of the previous section 3 Install the new processor Refer to steps 7 and 8 of the previous section 4 Reinstall the HSF assembly 1 Align then insert the HSF on top of the retention plate ...

Страница 85: ...75 2 Use a long nosed screwdriver to tighten the four HSF mounting pins to secure the assembly 5 Observe the post installation instructions described on page 42 ...

Страница 86: ... unbuffered ECC memory modules For CPU1 it will be channel A B C For CPU2 it will be channel D E F Each channel has 2 sockets The farthest socket to CPU is socket 1 A1 B1 C1 D1 E1 F1 in color BLUE while the nearest one is socket 2 A2 B2 C2 D2 E2 F2 in color black For all memory modes the socket 1 in each channel should be populated first If socket 1 is empty socket 2 can t be used Note 1 When you ...

Страница 87: ...y slots E1 F1 D2 E2 and F2 To ensure data integrity use only Acer approved 240 pin DDR3 Registered Unbufferred DIMM ECC modules in 1 GB 2 GB 4 GB or 8 GB capacities Use identical modules same specification for size speed and organization Independent Mode Singel processor configuration Observe the population sequence illustrated in the table below when installing a memory module Total Capacity DIMM...

Страница 88: ... 48GB 8GB 8GB 8GB 8GB 8GB 8GB Total Capacity DIMM A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 2GB 1 GB 1 GB 3GB 1 GB 1 GB 1 GB 4GB 1 GB 1 GB 1 GB 1 GB 6GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 8GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 9GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 12GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 4GB 2 GB 2GB 6GB 2 GB 2 GB 2 GB 8GB 2 GB 2 GB 2 GB 2 GB 12GB 2 GB...

Страница 89: ...ed by at least one half 18GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 24GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 8GB 4 GB 4 GB 12GB 4 GB 4 GB 4 GB 16GB 4 GB 4 GB 4 GB 4 GB 24GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 32GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 36GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 48GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 16GB 8 ...

Страница 90: ...uration Note Support depends on 8GB DIMM available Total Capacity DIMM A2 DIMM A1 DIMM B2 DIMM B1 DIMM C2 DIMM C1 2GB 1GB 1GB 4GB 1GB 1GB 1GB 1GB 4GB 2GB 2GB 8GB 2GB 2GB 2GB 2GB 8GB 4GB 4GB 16GB 4GB 4GB 4GB 4GB 16GB 8GB 8GB 32GB 8GB 8GB 8GB 8GB ...

Страница 91: ...s should be removed in pairs Total Capacity DIMM A2 A1 B2 B1 C2 C1 D2 D1 E2 E1 F2 F1 2GB 1GB 1GB 4GB 1GB 1GB 1GB 1GB 6GB 1GB 1GB 1GB 1GB 1GB 1GB 8GB 1GB 1GB 1GB 1GB 1GB 1GB 1GB 1GB 4GB 2GB 2GB 8GB 2GB 2GB 2GB 2GB 12GB 2GB 2GB 2GB 2GB 2GB 2GB 16GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 2GB 8GB 4GB 4GB 16GB 4GB 4GB 4GB 4GB 24GB 4GB 4GB 4GB 4GB 4GB 4GB 32GB 4GB 4GB 4GB 4GB 4GB 4GB 4GB 4GB 16GB 8GB 8GB 32GB 8GB ...

Страница 92: ...n page 41 2 Lay the server on its side components showing 3 Remove the HSF air duct assembly to access to the DDR3 Registered Unbufferred DIMM slots 4 Remove the DDR3 Registered Unbufferred DIMM 1 Press the holding clips on both sides of the socket outward to release the DIMM ...

Страница 93: ...fferred DIMM slot 3 If necessary open the holding clips of the selected DDR3 Registered Unbufferred DIMM slot 4 Remove the new DDR3 Registered Unbufferred DIMM from its protective packaging handling it by the edges 5 Install the DDR3 Registered Unbufferred DIMM 1 Align the DDR3 Registered Unbufferred DIMM so that the notch on the slot fits the keyed edge of the module then press the module at both...

Страница 94: ... 84 2 Firmly press the holding clips inward to lock the DDR3 Registered Unbufferred DIMM in place If the holding clips do not close the DDR3 Registered Unbufferred DIMM is not properly inserted 6 Reinstall the air duct ...

Страница 95: ...rve the post installation instructions described on page 42 The system automatically detects the amount of memory installed Run the BIOS setup to view the new value for total system memory and make a note of it ...

Страница 96: ... 0 x8 slots with eight PCI Express 2 0 lanes One PCI Express x8 slot with four PCI Express lanes One PCI 32 bit 3 3 V slot To install an expansion card 1 Perform the pre installation instructions described on page 41 2 If necessary remove any cables that prevent access to the processor sockets 3 Locate an empty expansion slot that is compatible with the specification of the card you intend to inst...

Страница 97: ...re the expansion card later on 2 Pull out the slot cover and store it for reassembly later Caution Do not discard the slot cover If the expansion card is removed in the future the slot cover must be reinstalled to maintain proper system cooling Remove the expansion card from its protective packaging handling it by the edges ...

Страница 98: ...screw to secure the card in place 4 Connect the necessary cables to the expansion card as required 5 Observe the post installation instructions described on page 42 When you turn on the system the BIOS setup automatically detects and assigns resources to the new device applicable only to Plug and Play expansion cards ...

Страница 99: ...e installation instructions described on page 30 2 Locate the TPM module connector If necessary remove any boards or cables that prevent access to it 3 Remove the TPM module from its protective packaging handling it by the edges 4 Install the TPM module 1 Insert the TPM module into the TPM module connector 5 Observe the post installation instructions described on page 42 ...

Страница 100: ...n module 1 Perform the pre installation instructions described on page 30 2 Remove the new System Fan module from its protective packaging 3 Install the new System Fan module by sliding it into an empty slot as shown 4 Observe the post installation instructions described on page 42 Removing a defective System Fan module 1 Perform the pre installation instructions described on page 30 ...

Страница 101: ...d bottom tabs on the module and slowly pull out the defective System Fan module 3 Remove the new System Fan module from its protective packaging 4 Install the new System Fan module by sliding it into an empty slot as shown ...

Страница 102: ... the equipment the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels WARNING To reduce the risk of personal injury from hot surfaces observe the thermal labels on each power supply modules You can also consider wearing protective gloves WARNING To re...

Страница 103: ...93 To install a hot swap power supply module 1 Detach the cover from the chassis Keep the cover for future reassembly ...

Страница 104: ...Slide the module into the empty bay until you feel resistance and it locks into place 3 Verify that the power status indicators on the main power supply and on the newly installed redundant power supply are illuminated green ...

Страница 105: ...4 System BIOS ...

Страница 106: ...This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters ...

Страница 107: ...essage to make changes to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data t...

Страница 108: ... to restart the server The Setup Main menu will be displayed showing the Setup s menu bar Use the left and right arrow keys to move between selections on the menu bar BIOS setup primary menus The tabs on the Setup menu bar correspond to the seven primary BIOS Setup menus namely Main Advanced Power Security Server Boot Exit In the descriptive table following each of the menu screenshots settings in...

Страница 109: ...rrently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu Note Grayed out fields are not user configurable Enter key Display a submenu screen Note Availability of submenu screen is indicated by a Esc If you press this key On one of the primary menu screens the Exit menu displays On a submenu scree...

Страница 110: ...ystem Date Sets the date following the weekday month day year format BIOS Version Version number of the BIOS setup utility BIOS Date Date when the BIOS setup utility was created CPU Type CPU Speed CPU Count Technical specifications for the installed processor Extended Memory Total size of extended memory detected during POST ...

Страница 111: ...103 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the related submenu screen ...

Страница 112: ...4 System BIOS 104 Processor Configuration ...

Страница 113: ...sor executes instructions Clock speeds are expressed in megahertz MHz with 1 MHz being equal to 1 million cycles per second The faster the clock the more instructions the CPU can execute per second Processor CPUID Processor ID number Processor L2 Cache Processor second level cache size detected during POST Processor L3 Cache Processor third level cache size detected during POST QPI Frequency Displ...

Страница 114: ...ately available if the processor requires it as well Enabled Disabled CPU Thermal Trip A signal that tell the system what course of action to take as set in BMC Action of CPU Thermal Trip in response to overheating Enabled Disabled BMC Action for CPU Thermal Trip Set what course of action to take in the event of a CPU Thermal Trip No Action Power Off Power Cycle Processor Retest Select whether to ...

Страница 115: ...rocessors This can boost performance in OS and applications that are HT compliant Enabled Disabled A20M Support Enables or Disables the A20M support Enabled Disabled Machine Checking Enables or Disables machine checking Enabled Disabled Fast String operations Enables or Disables fast string operations Enabled Disabled Set Max Ext CPUID 3 Enables or Disables set max ext CPUID 3 Enabled Disabled Ech...

Страница 116: ...ate Enabled Disabled EIST GV3 Enables or Disables the EIST GV3 Enabled Disabled EIST PSD Function Sets the EIST PSD Function SW_ALL SW_ANY HW_ALL Turbo Mode Enables or Disables the Turbo Mode Enabled Disabled T State Enables or Disables the T State Enabled Disabled CPU C State Enables or Disables the CPU C State Enabled Disabled ...

Страница 117: ... C6 Report Enables or Disables the CPU C6 report Enabled Disabled CPU C7 Report Enables or Disables the CPU C7 report Enabled Disabled Package C State Limit Sets the Package C State Limit C0 C1 C3 C6 C7 No Limit ACPI MWAIT Extensions Enables or Disables the ACPI MWAIT extensions Enabled Disabled Parameter Description Option ...

Страница 118: ...4 System BIOS 110 Advanced Memory Configuration Parameter Description Option System Memory Total size of system memory detected during POST ...

Страница 119: ...m memory will be retested on the next boot up Yes No Memory Control Settings Sets the memory control settings Auto Manual Memory RAS Mode Sets the memory RAS mode Independent Mirror Lock Spare Memory Frequency Sets the memory frequency Auto DDR3 800 DDR3 1067 DDR3 1333 Channel Interleave Setting Sets the channel interleave setting 1 way 2 way 3 way 4 way 6 way Rank Interleave Setting Sets the rank...

Страница 120: ...information Course Grain Clocking Gating Enable or Disables the Course Grain Clocking Gating Enabled Disabled Intel R I OAT Enables or Disables the Intel I OAT Enabled Disabled IOH IOxAPIC Enables or Disables the IOH IOxAPIC Enabled Disabled 4GB PCI Hole Granularity Sets the 4GB PCI Hole Granularity 512 MB 1 0 GB 2 0 GB QPI Control Setting Enables or Disables the QPI Control Setting Enabled Disabl...

Страница 121: ...abled QPI Scramble Selection Enables or Disables the QPI Scramble Selection Enabled Disabled QPI Error Report Enables or Disables the QPI Error Report Enabled Disabled Memory ECC Error Log Sets the Memory ECC Error Log Disable Correctable Error Uncorrectable Error Both ECC Threshold Sets the ECC Threshold 0 UnCorrectable Pass to OS Enables or Disables the UnCorrectable Pass to OS Enabled Disabled ...

Страница 122: ...4 System BIOS 114 Intel VT for Directed I O VT d ...

Страница 123: ...bles or Disables the VT d for Port 1 Enabled Disabled VT d for Port 2 Enables or Disables the VT d for Port 2 Enabled Disabled VT d for Port 3 Enables or Disables the VT d for Port 3 Enabled Disabled VT d for Port 4 Enables or Disables the VT d for Port 4 Enabled Disabled VT d for Port 5 Enables or Disables the VT d for Port 5 Enabled Disabled VT d for Port 6 Enables or Disables the VT d for Port ...

Страница 124: ...ting will initialize the device expansion ROM for the related PCI slot Enabled Disabled Onboard VGA Controller Enables or Disables the Onboard VGA Controller Enabled Disabled Onboard LAN iSCSI Boot ROM Enables or Disables the Onboard LAN iSCSI Boot ROM Enabled Disabled OnboardLAN1 Controller Enables or Disables the Onboard LAN1 Controller Enabled Disabled Parameter Description Option ...

Страница 125: ...bled OnboardLAN2 Controller Enables or Disables the Onboard LAN2 Controller Enabled Disabled LAN2 Option ROM Enables or Disables the LAN2 Option ROM Enabled Disabled Legacy USB Support Enables or Disables the Legacy USB Support Enabled Disabled Parameter Description Option ...

Страница 126: ...ve Mode Operation Sets the Native Mode Operation Auto Serial ATA SATA Controller Mode Operation Sets the SATA Controller Mode Operation Compatible Enhanced SATA RAID Enable Enables or Disables the SATA RAID Enable Enabled Disabled SATA AHCI Enable Enables or Disables the SATA AHCI Enable Enabled Disabled SATA Port 0 5 None Drive Info ...

Страница 127: ...setting for the selected serial port 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Serial Port B Enables or Disables the Serial Port B Enabled Disabled Base I O address Base I O address and IRQ setting for the selected serial port 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 PS 2 Mouse Enable this parameter if you intend to use a mouse or trackball with a PS 2 interface Enabled Disabled ...

Страница 128: ...iagnostic Screen Choose whether to display the boot time diagnostic screen during POST Enabled Disabled POST Error Pause Select whether to pause POST when a boot up error is detected All Errors No Errors All but Keyboard NumLock Select the NumLock behavior during boot up On Off ...

Страница 129: ...d Disabled Temperature Chassis inlet Temperature detected at the chassis inlet 35 Temperature Rise Sets the temperature rise parameter of a memory module to improve memory power management 10 Air Speed to the DIMMs Sets the speed of air flow to the memory modules 1500 System Altitude Sets the altitude of the location where the system is used 0 Pitch between DIMMs Sets the distance of physical spac...

Страница 130: ...the temperature guardband 3 Temperature Chassis inlet Temperature detected at the chassis inlet 35 Temperature Rise Sets the temperature rise parameter of a memory module to improve memory power management 10 Air Speed to the DIMMs Sets the speed of air flow to the memory modules 1500 System Altitude Sets the altitude of the location where the system is used 0 Pitch between DIMMs Sets the distance...

Страница 131: ...e hh mm ss Sets the time of the day 0 23 0 59 0 59 Power On by PCI PCIE Devices Enables or disables a PCI or PCIE devices to generate a wake event Enabled Disabled Power On by Modem Ring Enables or disables the modem ring to wake the system from a power saving mode Enabled Disabled Wake Up by PS 2 KB Mouse Enables or disables BIOS to wake up the system using a PS 2 keyboard or mouse Enabled Disabl...

Страница 132: ...er state to resume to after a system shutdown that is due to an interruption in AC power When set to Last State the system will return to the active power state prior to shutdown When set to Stay Off the system remains off after power shutdown When set to Power On the system will be turned on from a power failure Stay Off Last State Power On Parameter Description Option ...

Страница 133: ...nge all settings in the Setup Utility User password Entering this password will restrict a user s access to the Setup menus To enable or disable this field a supervisor password must first be set A user can only access and modify the System Time System Date and Set User Password fields Power on password When the Password on Boot field is enabled a password will be required to boot up the server To...

Страница 134: ...Option Supervisor Password Is This parameter indicates whether a supervisor password has been assigned Clear Enabled User Password Is This parameter indicates whether a user password has been assigned Clear Enabled Set Supervisor Password Press Enter to configure the supervisor password Set User Password Press Enter to configure the user password Password On Boot Select Enabled to activate securit...

Страница 135: ...t entry then press Enter again 5 Press F10 6 Select Yes to save the modified password and close the Setup Utility Removing a system password 1 Use the up down keys to select a password parameter Set Supervisor Password or Set User Password then press Enter 2 Enter the current password then press Enter 3 Press Enter twice without entering anything in the new and confirm password fields After doing ...

Страница 136: ...ation as well as BIOS and BMC firmware versions Press Enter to access the related submenu Console Redirection Displays console redirection related settings Press Enter to access the related submenu Event Log Configuration Displays DMI event log related settings Press Enter to access the related submenu ...

Страница 137: ...129 System Management The System Management submenu is a simple display page for basic system ID information as well as BIOS and BMC firmware versions Items on this window are non configurable ...

Страница 138: ...onsole redirection Console redirection enables users to manage the system from a remote location Onboard COM A Onboard COM B Disabled Flow Control Assign control for the console redirection flow None XON OFF CTS RTS Baud Rate Select the baud rate for console redirection 300 1200 2400 9600 19 2K 38 4K 57 6K 115 2K ...

Страница 139: ...direction VT100 VT100 8bit PC ANSI 7bit VT100 VT UTF8 Continue CR After POST Select whether to enable console redirection after POST On Off Parameter Description Option Assert NMI on SERR Enables or disables the PCI bus system error SERR support Enabled Disabled Parameter Description Option ...

Страница 140: ...en assert non maskable interrupt NMI on SERR is set to disabled Enabled Disabled Clear All Event Logs Press Enter then select whether to clear all entries in the system event log Log POST System Event Select whether to enable the BIOS event log to be integrated in the system event log Enabled Disabled Parameter Description Option ...

Страница 141: ... drive priority during system boot up BIOS setup will display an error message if the drive s specified is not bootable By default the server searches for boot devices in the following order 1 Optical disc drive 2 Hard drive 3 LAN device with Boot ROM ...

Страница 142: ...iscards changes made and close the BIOS setup Load Setup Defaults Loads the default settings for all BIOS setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system might not function properly Discard Changes Discards all changes made in t...

Страница 143: ...5 System troubleshooting ...

Страница 144: ...This chapter provides possible solutions for specific problems If you cannot correct the problem contact your local Acer representative or authorized dealer for assistance ...

Страница 145: ... of the methods below Perform Purpose To do this Soft boot reset To clear the system memory and reload the operating system Press Ctrl Alt Del Cold boot reset To clear the system memory restart POST and reload the operating system This will halt power to all peripherals Press the system power button off and then on ...

Страница 146: ...occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less possible cause If the problem you are experiencing is with a specific application see the There is problem with the software program section on page 144 ...

Страница 147: ...ted and configured Are the BIOS configuration settings in the BIOS setup utility correct Is the operating system properly loaded Refer to the operating system documentation Are all hardware components compliant with the tested components lists Are all internal cables correctly connected and secured Are the processors fully seated in their mainboard sockets Are all standoffs in the proper location ...

Страница 148: ...tor 3 Make sure the system power cord is plugged into a properly grounded AC outlet and in the power supply module cord socket 4 Make sure the display monitor and keyboard are correctly connected to the system 5 Turn on the display monitor 6 Set the display brightness and contrast controls to at least two thirds of their maximum range Refer the documentation that came with your display monitor 7 I...

Страница 149: ...drive s DVD ROM drive floppy drive and any other 5 25 inch device you may have installed If any of these indicators fail to light up refer to related problems listed in the Specific problems and corrective actions section Confirming loading of the operating system Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the o...

Страница 150: ... power Test it by plugging another device Make sure the power indicator on the front panel is lit up green Remove all add in cares and see if the system boots If reboot is successful install the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem Make sure that you have properly installed system compliant memory modules and that there ...

Страница 151: ... the tip of a paperclip into the small hole on the DVD drive Slowly pull the tray out from the drive until the tray is fully extended DVD drive cannot read a disc Do the following Make sure you are using the correct type of disc Make sure the disc is properly seated in the drive Make sure the disc is unscratch and free of any contaminant Make sure the drive s IDE and power cables are properly conn...

Страница 152: ...ice connected to a USB port does not work Do the following Reduce the number of external devices connected to a USB hub Refer to the documentation that came with the device There is problem with the software program Do the following Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using ...

Страница 153: ...t you have properly installed system compliant memory modules and that there populated according to the system guidelines Make sure that you have installed system compliant processors and that there populated according to the system guidelines If you are using an add in video controller card do the following 1 Verify that the display monitor works using the onboard video controller 2 Verify that t...

Страница 154: ...5 System troubleshooting 146 ...

Страница 155: ...Appendix A Server management tools ...

Страница 156: ...This appendix gives an overview of the different server management tools supported by your server ...

Страница 157: ...lows a system administrator to remotely manage the server in a network environment through a single management station For detailed instructions on how to install and use this utility refer to the user documentation accompanying it Onboard SATA RAID Configuration Utility Use any of these utilities to configure RAID for the system hard drives The two LSI utilities are only available when their corr...

Страница 158: ...s section explains how to create a RAID 1 volume using the onboard SATA controller To enable the onboard SATA RAID controller 1 Turn on the server and the monitor If the server is already turned on close all open applications then restart the server 2 During POST press F2 to access the BIOS Setup Utility 3 Select the Advanced SATA Configuration submenu 4 Change the setting of the SATA RAID Enable ...

Страница 159: ...on from the Configuration menu then select YES to continue An array selection window displays the devices connected to the current controller 3 Press the arrow keys to choose the specific physical drives then press the space bar to associate the selected drive with the current array The indicator for the selected drive change from READY to ONLINE 4 Add two more drives to the current array then pre...

Страница 160: ...e the configuration utility Press Ctrl Alt Del to reboot the system then proceed to the OS installation Assigning a Hot Spare Disk 1 Select Objects from Management menu 2 Select Physical Drive from Objects All of the HDDs will be listed 3 Select a drive marked as READY and press Enter 4 Select Make Hot Spare and press Enter 5 Select Yes then you will see the HDD is changed from READY to HOTSP 6 Pr...

Страница 161: ...nu select Adapter Properties to display the current adapter settings 2 Click Next to change the adapter setting 3 Change the setting of Set Factory Defaults from No to Yes then click Submit 4 Press Ctrl Alt Del to reboot the server To create and initialize a RAID volume 1 Access the Configuration menu 2 Click Configuration Wizard 3 Click Add Configuration then click Next 4 Click Custom Configurati...

Страница 162: ...ation menu 2 Under Physical Drives select a free disk marked as UNCONF GOOD 3 Select Make Global Dedicated HSP or Make Dedicated HSP then click Go 4 Click on Home to revert to the Configuration menu Under Physical Drives the assigned hot spare disk is marked as Hotsapare and highlighted in pink LSI MegaRAID SAS 8204ELP RAID Configuration Utility This section briefly shows how to create RAID with L...

Страница 163: ...u adding the drives to current array press Enter to finish creating current array 5 Press Enter again to select array to configure 6 Press spacebar to select the array and press F10 to configure the logical drive 7 Select Accept and press Enter to use the default setting for the RAID volume 8 Press Enter to end the array configuration 9 Select YES to Save Configuration and press any key to return ...

Страница 164: ...Make Hot Spare and press Enter 5 Select Yes then you will see the HDD is changed from READY to HOTSP 6 Press ESC to return to the Management Menu Save and Exit LSI RAID Configuration Utility 1 When RAID configuration initialization and assigning hot spare is completed press ESC in the Management Menu and select YES to exit the RAID Configuration Utility 2 Press Ctrl Alt Del to reboot the server 3 ...

Страница 165: ...Appendix B Rack mount configuration ...

Страница 166: ...This appendix shows you how to set up the Altos G540 M2 server in a rack mount configuration ...

Страница 167: ...al rack safety installation measures should be considered Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly You must also consider the weight of any other devices installed in the rack assembly The equipment rack must be installed according to the ...

Страница 168: ...le with the 35 C 95 F maximum ambient temperature Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the syste...

Страница 169: ...n The Altos G540 M2 server system should be mounted into a rack cabinet A rack rail and CMA cable management arm kit is available for installing system to a rack cabinet The figure below shows the server in a rack mount position ...

Страница 170: ...h closer spacing to the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurement from...

Страница 171: ...re that two or more people help in installing the server To install the system into a four post rack 1 Remove the inner rails from the mounting rails 1 Extend the inner rail from the mounting rail until the rail release latch clicks 2 Depress the release latch 1 and slip the inner rail out 2 ...

Страница 172: ...ing the inner rails to both sides of the server If your system already has screws attached please remove them Note Using screws other than those supplied in this rack mount kit to attach the rails will void the warranty Acer cannot be held responsible for any damage for incorrect installation 1 Align the screw holes of the inner rail to the server screws 2 Slide the rails to the left until the rai...

Страница 173: ...nting hole pattern on page 162 for more information 2 Align and insert the mounting rail into the rack posts mounting holes 3 Make certain the proper mounting holes on the rack post are selected 4 Use two metal screws to secure the front and rear mounting rail to the rack 5 Do the same thing to the other mounting rail ...

Страница 174: ...Appendix B Rack mount configuration 166 6 Fully extend the mounting rails on the rack ...

Страница 175: ...omponent into the rack 1 Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack 2 Press the release latch on both sides of the server 3 Insert the inner rails into the mounting rails then push the server into the rack until you hear a click sound 4 Secure the server to the rack using the two metal screws ...

Страница 176: ...the system 1 Insert the smaller CMA extension into the rear of the left inner rail 2 Insert the larger CMA extension into the rear of the left mounting rail 3 Insert the CMA extension connector into the rear of the right mounting rail 4 Insert the CMA arm connector into the plastic cutout on the CMA extension connector 5 Attach the cable clips into the appropriate mounting holes in the CMA 6 Conne...

Страница 177: ...169 7 Route all cables through the cable clips ...

Страница 178: ...Appendix B Rack mount configuration 170 ...

Страница 179: ...Appendix C Altos eXpress Console ...

Страница 180: ...This appendix familiarize you to a standard web browser with a nice graphical user interface ...

Страница 181: ...stem management Altos eXpress Console provides KVM IP Console Redirection KVM can let users fully control system in operating system stage or even in booting stage Users can remotely power on off reset system through Altos eXpress Console in band or out of band Altos eXpress Console implements media redirection for the CD DVD ROM drive and floppy drive This feature enables remote installation of t...

Страница 182: ...an add higher security to use Web UI through HTTPS In using KVM and media redirection users also can encrypt the communication Account management Altos eXpress Console implements role based management User accounts are separated into 3 levels no access operator and administrator Altos eXpress Console also provides LDAP Client Support ...

Страница 183: ...irst Note Because KVM Remote Console Redirection function needs to run in JAVA environment users have to install JAVA Runtime Environment Tool Installing the Java Tool Follow the instructions below to install Java in a Windows operating system 1 Go to http www java com 2 Click Download on the upper right corner of the home page 3 Click see all Java downloads 4 Click Windows XP Vista 2000 2003 2008...

Страница 184: ...results 3 Download the compressed file and uncompress it The file will have a filename similar to the following Download Windows installer NET CLR 2 0 runtime required ZIP 3 7MB The ZIP file will contain an EXE file that will have a filename similar to the following Intel_Tools_4UT_v1768 exe 4 Run the EXE file The Device Spy exe file becomes available The Device Spy exe file contains the Intel Dev...

Страница 185: ...evice Spy for UPnP Technologies program onto your remote client system Refer to previous section for more information 2 Run the Intel Device Spy for UPnP Technologies program The name Acer Altos eXpress Console Device displays on the left pane under the UPnP Devices tree 3 Select Acer Altos eXpress Console Device to view its properties on the right pane ...

Страница 186: ...ll prompt a window for the user name and password 6 Enter the default user name and password Username root Password superuser Note The default user name is root and the default password is superuser Both user name and password are case sensitive and should be entered in lower case each time 7 Click Login to log on to your Altos eXpress Console ...

Страница 187: ...esentation URL when the server is found The system will prompt you to enter the user name and password 4 Enter the root user name and password when the login screen appears then click Login The Altos eXpress Console page appears Username root Password superuser Note The default user name is root and the default password is superuser Both user name and password are case sensitive and should be ente...

Страница 188: ...nter the root user name and password when the login screen appears Username root Password superuser Note The default user name is root and the default password is superuser Both user name and password are case sensitive and should be entered in lower case each time Important Logging into the console allows you full administrative rights It is advised that after logging into the console that you ch...

Страница 189: ...the console the Altos eXpress Console page displays The Altos eXpress Console user interface provides a central location for managing Altos servers The user interface includes a system status alert indicator function list menu bar function title section information and an online help ...

Страница 190: ... allows you to monitor the Altos system s hardware parameters such as fan performance temperature sensors voltages and power status The following are the different system health statuses that may be displayed on the console Priority Critical Warning Normal Normal The system is in good health and no alerts were detected on the sensors Warning At least one sensor has a warning alert Critical At leas...

Страница 191: ... Information menu displays the System Information and FRU Readings options on the left pane System Information The System Information option displays the general server information such as the power status management network IP and management controller MAC address BMC firmware version and build time FRU revision and SDR revision and allows you to manage the chassis LED indicator ...

Страница 192: ...Appendix C Altos eXpress Console 184 FRU Readings The FRU Readings option provides information about major system components including chassis mainboard and product information ...

Страница 193: ...ealth such as the sensor reading and the event log This menu include two options Sensor Readings and Event Log Sensor Readings The Sensor Readings option allows you to monitor status of the voltages of the power supply the fan speed and the processor and system temperature sensors ...

Страница 194: ... parameters of each sensor It displays the Low Non Critical NC High Non Critical NC High Critical Threshold CT threshold information and these items can not be modified When each threshold matches alert level system will send the alert to the specified destinations To configure the specified destination please go to Alert section To refresh the sensor status just click the Refresh tab Event Log Th...

Страница 195: ...ngs configure the mouse mode settings configure the network settings configure the remote session settings configure the SMTP email server settings create an SSL certificate manage users and initiate actions for a sensor alert The Configuration menu include the following configuration options Alerts LDAP Mouse mode Network Remote Session SMTP SSL Certificate Users Event Action ...

Страница 196: ...pients When alerts occur the system will send an E mail or a SNMP Simple Network Management Protocol traps containing the event detail to the designated recipients The Alerts page allows you to do the following Modify Change the email address or the destination server Send Test Alert Sends a test alert to the designated email address Delete Removes the pre set alert destination settings ...

Страница 197: ...Trap 3 Specify the event severity such as Critical or Warning 4 Enter the recipient s email address 5 Enter a subject and message 6 Click Save To set up email notifications 1 On the Alerts page click Modify 2 From the Alert Type menu select e mail 3 Specify the event severity such as Critical or Warning 4 Enter the recipient s email address 5 Enter a subject and message 6 Click Save ...

Страница 198: ...unt list and the authentication from the LDAP server and create Altos eXpress Console user account from this list To configure the LDAP settings 1 On the LDAP Settings page click the Enable LDAP Authentication check box 2 Enter the required information to access the LDAP server 3 Click Save ...

Страница 199: ...use mode to control your mouse To set the mouse mode 1 On the Mouse Mode Setting page select a mouse mode Absolute Select this setting when using a Microsoft Windows operating system Relative Select this setting when using a Linux operating system 2 Click Save ...

Страница 200: ...management network parameters You can configure the network settings by using DHCP Dynamic Host Configuration Protocol or manually To configure the network settings 1 On the Network Settings page select whether to obtain an IP address automatically or configure the network settings manually 2 Click Save ...

Страница 201: ...le or disable encryption on KVM Keyboard Video Mouse or Media data during a redirection session To configure the Remote Session settings 1 On the Remote Session page select whether to enable KVM or Media Encryption 2 Select a Virtual Media Attach Mode 3 Click Save ...

Страница 202: ...ail Transfer Protocol mail server settings To configure the SMTP settings 1 On the SMTP Setting page select a LAN channel number 2 Enter the IP address of the SMTP server 3 Enter the user name and password 4 Enter the email address for sending email notifications 5 Enter the machine name 6 Click Save ...

Страница 203: ...rtificate The SSL Certificate option allows you to upload a SSL certificate manually To upload an SSL certificate 1 On the SSL Upload page click Browse to locate the SSL certificate on your system 2 Click Upload ...

Страница 204: ... create edit delete and view user accounts from the user list To configure user accounts in the User List page you can select from the following command buttons Delete User Removes the user from the list Modify User Edits the user profile Add User Creates a new user account ...

Страница 205: ...sts the privilege levels you can assign to a user Privilege level Description No access Users assigned this privilege have the least amount of system access This is considered the lowest privilege level Operator The operator privilege has restricted access All BMC commands are allowed except for the configuration commands that allows the user to change the behavior of the out of band interfaces Op...

Страница 206: ... Console 198 To modify a user account 1 On the Users page click Modify User 2 Enter the user name 3 Enter the password 4 Re enter the password 5 On the Network Privileges drop down menu select a privilege level 6 Click Modify ...

Страница 207: ...e Global PEF Platform Event Filter configuration enables or disables the power off power reset power cycle action Add PEF Entry Adds a PEF entry You can select the type of sensor you want to filter Wait for the Event Offsets table then select the PEF action and event offsets Current PEF Filters Displays a list of the sensors associated with a component system The list includes sensor type sensor n...

Страница 208: ...onsole 200 Remote Control The Remote Control menu allows you to start a Remote Console session with the host system and manage power remotely This menu include two options KVM Remote Console Redirection and Server Power Control ...

Страница 209: ...oard as if you are connected directly to the server To launch the KVM Remote Console utility On the KVM Remote Console Redirection page click Launch Console The web browser downloads and automatically launches the remote console application The KVM Remote Console screen appears For more information about the KVM Remote Console application refer to KVM Remote Console Utility on page 205 ...

Страница 210: ...Control The Server Power Control option allows you to perform a remote power on power off power cycle and reset of your Altos server To perform a remote power control operation On the Server Power Control page select an option then click Perform Action ...

Страница 211: ...203 Maintenance The Maintenance allows you to perform a upgrade task of the BMC firmware including Altos eXpress Console and FRU information ...

Страница 212: ...ance page click Enter Update Mode The Firmware Upload page appears Note You will not be able to perform any tasks until the upgrade is completed and the device is rebooted 2 Click Browse to locate the firmware image file 3 Click Upload to upload the image file to the server ...

Страница 213: ...r remotely using a local keyboard video and mouse Supported screen resolution The KVM Remote Console utility of the Altos server only supports the following screen resolution setting Screen Resolution Color Quality Refresh Rate 800 x 600 16bit 24bit 32bit 60Hz 72Hz 75Hz 85Hz 1024 x 768 16bit 24bit 32bit 60Hz 70Hz 75Hz 85Hz 1152 x 864 16bit 24bit 75Hz 1280 x 1024 16bit 60Hz 75Hz 85Hz 1280 x 1024 24...

Страница 214: ...Appendix C Altos eXpress Console 206 1600 x 1400 16bit 60Hz 65Hz 70Hz Screen Resolution Color Quality Refresh Rate ...

Страница 215: ...options Pause Redirection Temporarily pauses the console redirection Resume Redirection Resumes console redirection Refresh Video Reloads the console redirection screen Compression Select a video compression type Options include None Type I Type II Both Full Screen Resizes the screen to full size of the local monitor Exit Closes the video viewer window ...

Страница 216: ...o combine with the left Ctrl key Hold Left Alt Key Select this option before typing keys you want to combine with the left Alt key Left Windows Key Select the Hold Down option before typing characters you want to combine with the right Windows key Select the Press and Release option to send a left Windows key keystroke Right Windows Key Select the Hold Down option before typing characters you want...

Страница 217: ...enu includes the following command options Bandwidth Select auto detect or manually select a bandwidth Options include 256Kbps 512 Kbps 1 Mbps 10 Mbps and 100Mbps Keyboard Mouse Encryption Select to enable or disable keyboard mouse encryption Device menu The Device menu allows you to redirect to any of the following device or image CD ROM drive ISO file Floppy USB key Floppy USB key image ...

Страница 218: ...Appendix C Altos eXpress Console 210 Help menu The Help menu displays the KVM Remote Console Utility version and copyright information ...

Страница 219: ...n 130 enter Setup 100 Event Log Configuration 131 Exit menu 134 I O Device Configuration 119 Main menu 102 Memory Configuration 110 navigation keys 101 PCI Configuration 116 Security menu 125 Server menu 128 System Management 129 boot time diagnostic screen 120 boot up sequence 133 C CMOS RAM 99 console redirection 130 D DVD ROM drive location 10 troubleshooting 143 E easy swap HDD cable connectio...

Страница 220: ... support 5 P PCI bus slots BIOS settings 116 overview 88 PhoenixBIOS Setup Utility see BIOS Setup 100 POST error pause 120 turn on procedure 34 power boot up problems 34 boot up sequence 133 button location 11 cable socket 13 indicator location 11 indicator status 24 troubleshooting 142 turn off 38 turn on 33 power off via hardware 38 via software 38 power supply module fault indicator location 13...

Страница 221: ...37 system setup connect peripherals 32 install OS 36 pre installation requirements 31 turn on system 33 system upgrade 5 25 inch storage device 64 ESD precautions 41 expansion card 88 hard drive 45 installation precautions 41 memory 78 post installation instructions 42 preinstallation instructions 42 processor 70 redundant power supply module 94 T thermal grease 74 troubleshooting display problems...

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