5
Troubleshooting
5.1
Identifying hardware errors
1. Check the module with an error.
Check the IED supervision events in Main menu > Monitoring > IED status >
Self-supervision for a faulty hardware module.
2. Inspect the IED visually.
• Inspect the IED visually to find any physical error causes.
• If you can find some obvious physical damage, contact ABB for repair or
replacement actions.
3. Check whether the error is external or internal.
• Check that the error is not caused by external origins.
• Remove the wiring from the IED and test the input and output operation
with an external test device.
• If the problem remains, contact ABB for repair or replacement actions.
5.2
Identifying runtime errors
1. Check the error origin from the IED's supervision events Main menu >
Monitoring > IED status > Self-supervision.
2. Reboot the IED and recheck the supervision events to see if the fault has
cleared.
3. In case of persistent faults, contact ABB for corrective actions.
5.3
Identifying communication errors
Communication errors are normally communication interruptions or
synchronization message errors due to communication link breakdown.
• In case of persistent faults originating from IED's internal faults such as
component breakdown, contact ABB for repair or replacement actions.
5.3.1
Internal faults
An indication about the fault is shown in the event list of the WHMI. The text Internal
Fault with an additional text message, a code, date and time, is shown to indicate
the fault type.
Troubleshooting
1MRS758850 D
60
SSC600
Operation Manual