A.R.C. Laser C-Pro, Руководство пользователя, Страница: 37 / 40

Manual
C-PRO
37
10 Customer Service
10.1 Warranty Information
A.R.C. Laser GmbH provides a two-year warranty. Within these two years, any parts
showing a defect will be replaced free of charge. This does not include any optical parts
such as hand pieces, fiber optics or built-in elements and purchased parts acquired from a
third party. Our warranty covers the repair works and the replacement of defective parts.
However, we reserve the right to renew even complete units and to adjust them to the
technical progress.
Refer any and all claims or defects to
A.R.C. LASER GmbH Bessemerstr. 14, D-90411 Nuremberg
Phone: +49 911 21779-13 (-0), Fax: +49 911 21779-99, Email: service@arclaser.de
Repair works carried out by third parties or modifications of the device void the warranty
claim. The use of parts other than those approved together with the device or purchased
from other suppliers also voids the warranty for the complete device. Any parts, units or
modifications of the device require the explicit written consent of A.R.C. Laser GmbH.
10.2 Warranty Consignments, Packaging
A warranty claim for defective parts, malfunction or damage of the housing of the device
shall be passed on to A.R.C. Laser GmbH within 24 hours. Parts returned during the
warranty period (upon the explicit request of A.R.C. Laser GmbH), are subject to the
written confirmation by A.R.C. Laser GmbH. Detailed packaging instructions and
information on how to return the device will be provided by A.R.C. The return consignment
shall be insured and the costs arising hereof from shall be borne. A.R.C. will notify the
customer of the return consignment opted for. Any changes as well as the change of the
transporter or the type of dispatch may result in delays in transport and handling. Any other
components covered by the warranty claim will be renewed by A.R.C. free of charge within
the warranty period. We reserve the right to modify the design of the device
– if necessary
– thus increasing the safety or the functioning of the device. The responsibility for the
design as well as any modifications of the device is exclusively incumbent on A.R.C. Laser
GmbH. The customer will be informed about any changes which will be carried out on the
premises of A.R.C. Laser GmbH.
10.3 Sales and Service Information
For information about sales and service please contact:
A.R.C. Laser main office:
A.R.C. LASER GmbH
Bessemerstr. 14, D-90411 Nuremberg
Phone: +49 911 21779-0, Fax: +49 911 21779-99
Email: info@arclaser.de , www.arclaser.de