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SAFETY OPERATION GUIDE/ TROUBLESHOOTING & MAINTENANCE
Safety Operation Guide
In order to guarantee the reliable operation of the equipment and safety of the staff, please abide by the following proceeding for installing,
using and maintaining your ANI-MOD Matrix:
1) Unit must be properly grounded. Please do not use two blades electrical power plugs. Verify that the input power is from 100v to 240v
AC and from 50Hz to 60Hz. The ANI-MOD will automatically switch to the right line voltage, as long as it falls within this range.
2) Do not install the switcher in a location where it will be too hot or too cold.
3) As the unit generates heat when running, it is necessary that the working environment is well ventilated, to prevent damage caused
by overheating.
4) Turn the unit off at the main power switch in humid weather or when left unused for long periods of time.
5) Before removing the unit for servicing, ensure that the power cord is disconnected. When returning for servicing:
• Remove any cards that you have installed in the equipment.
• Reinstall any cards or other parts which you may have removed from of the equipment.
6) Do not attempt to service the ANI-MOD Matrix unit or any of the input our output cards yourself. There are no user-serviceable parts
inside. Please DO NOT open the equipment case for any reason. In the case of damage or failure, return the unit to the factor for servicing.
7) Take proper precautions to ensure that no chemicals or other liquids are splashed on or around the equipment.
Troubleshooting & Maintenance
1) If the output image displayed in the destination device connected to the ANI-MOD matrix switcher has ghosting,
fi
rst verify the display
device’s settings and the connecting cord. Low quality cords can cause ghosting, so always use a high quality connection cord.
2) If there is color loss or no video signal output, verify that the input and output connectors are connected tightly. Most video problems
are interconnection problems, and not equipment problems.
3) If you cannot control the matrix switcher by computer through its COM port, verify the COM port number in the software and make sure
the COM port is in properly connected to the unit.
4) If there is no output image when switching:
• Check for input signal with an oscilloscope or multi-meter. If there is no input signal, try replacing the cord, as it might be broken.
• Check for output signal with an oscilloscope or multi-meter. If there is no output signal, the output cord or its connections may be broken.
• Verify that the settings have been input correctly and that the device is connected to the correct output channel.
• If, after checking the above, there is still no image, it is possible that there is a problem with the switcher. Please send it to the dealer
for
fi
xing.
5) If the output image contains snow or interference, verify that the system is properly grounded.
6) If static “snow” in the image becomes stronger when connecting with HDMI connectors, it may be due to improper grounding of the
power supply. Please verify that there is a good ground. A poor ground could cause damage to the switcher, shortening its normal life
expectancy.
7) If the matrix switcher cannot be controlled by the front panel switches, RS-232 port or remote controller, the unit is probably damaged
in some way. Please send it to the dealer for servicing.
