638
A
PPENDIX
A: O
BTAINING
S
UPPORT
FOR
YOUR
P
RODUCT
Troubleshoot
Online
You will find support tools posted on the 3Com web site at
http://www.3com.com/
3Com Knowledgebase
helps you troubleshoot 3Com products. This
query-based interactive tool is located at
http://knowledgebase.3com.com
and contains thousands of technical
solutions written by 3Com support engineers.
Access Software
Downloads
Software Updates
are the bug fix / maintenance releases for the version
of software initially purchased with the product. In order to access these
Software Updates you must first register your product on the 3Com web
site at
http://eSupport.3com.com/
First time users will need to apply for a user name and password. A link to
software downloads can be found at
http://eSupport.3com.com/
, or
under the Product Support heading at
http://www.3com.com/
Software Upgrades
are the software releases that follow the software
version included with your original product. In order to access upgrades
and related documentation you must first purchase a service contract
from 3Com or your reseller.
Telephone
Technical Support
and Repair
To enable telephone support and other service benefits, you must first
register your product at
http://eSupport.3com.com/
Warranty and other service benefits start from the date of purchase, so it
is important to register your product quickly to ensure you get full use of
the warranty and other service benefits available to you.
When you contact 3Com for assistance, please have the following
information ready:
Product model name, part number, and serial number
Proof of purchase, if you have not pre-registered your product
A list of system hardware and software, including revision level
Diagnostic error messages
Details about recent configuration changes, if applicable
Содержание OfficeConnect WX1200
Страница 36: ...36 CHAPTER 2 ACCESS COMMANDS...
Страница 62: ...62 CHAPTER 3 SYSTEM SERVICE COMMANDS...
Страница 200: ...200 CHAPTER 7 IP SERVICES COMMANDS...
Страница 264: ...264 CHAPTER 8 AAA COMMANDS...
Страница 272: ...272 CHAPTER 9 MOBILITY DOMAIN COMMANDS...
Страница 392: ...392 CHAPTER 11 MANAGED ACCESS POINT COMMANDS...
Страница 443: ...set igmp rv 443 See Also set igmp oqi on page 437 set igmp qi on page 439 set igmp qri on page 440...
Страница 444: ...444 CHAPTER 13 IGMP SNOOPING COMMANDS...
Страница 468: ...468 CHAPTER 14 SECURITY ACL COMMANDS...
Страница 484: ...484 CHAPTER 15 CRYPTOGRAPHY COMMANDS...
Страница 532: ...532 CHAPTER 18 SESSION MANAGEMENT COMMANDS...
Страница 588: ...588 CHAPTER 20 FILE MANAGEMENT COMMANDS...
Страница 596: ...596 CHAPTER 21 TRACE COMMANDS...
Страница 608: ...608 CHAPTER 22 SNOOP COMMANDS...
Страница 618: ...618 CHAPTER 23 SYSTEM LOG COMMANDS...