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If you encounter problems with the NJ205 IntelliJack:

■

Verify the IntelliJack is receiving power by viewing the
Power LED (it should be on). If the Power LED is not on,
make sure that:

■

(If using Power Over Ethernet) the other end of the
network cable is plugged into a switch on the network
that has Power Over Ethernet integrated into it, or one
that feeds into an external midspan power supply that
supports Power Over Ethernet.

■

(If using a local power supply) the power supply is
plugged into the IntelliJack and into a working electrical
outlet.

■

Verify the IntelliJack is connected to the network properly
by viewing the Link LED (it should be on). If the Link LED is
not on, make sure the network cable:

■

Is terminated properly. Refer to the connector
manufacturer’s instructions for terminating the cable. Be
sure to test the connector and verify it is working.

■

Has a valid connection to the network.

■

Adheres to proper length and cabling specifications for
your network.

F

Troubleshooting

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Содержание 3CNJ205

Страница 1: ...NJ205 IntelliJack 3CNJ205 4 port 10 100 Mbps Managed Ethernet Switch http www 3com com http www 3com com productreg Published July 2003 User guide version 1 0 User Guide ...

Страница 2: ...document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technic...

Страница 3: ...ion Managers 13 System Requirements 14 Installing the Local and Central Configuration Managers 14 Using the Local Configuration Manager 21 Initializing the NJ205 IntelliJack 21 Setting Advanced Options 25 Discovering NJ205 Devices on Your Network 27 Using the Central Configuration Manager 27 Viewing Device Properties 33 Changing Device Configuration 39 Finding Computers Connected to NJ205 Devices ...

Страница 4: ...idspan Power Supply 67 Using a Single port Ethernet Power Supply 69 Using the 3Com Local Power Supply 70 Installation Planning 73 Troubleshooting 75 Troubleshooting Matrix 76 One Year Free Installation Support 79 Online Technical Services 79 Technical Support 79 Support from Your Network Supplier 81 Support from 3Com 82 Returning Products for Repair 82 3Com Corporation Limited Warranty 83 Limited ...

Страница 5: ...e and out of the way than deploying a remote desktop switch The NJ205 IntelliJack allows up to four networking devices such as computers printers Voice over IP VoIP telephones and scanners to be connected to the network via its own Ethernet port A pass through port is provided that allows an additional device to be connected to a separate network segment through the same IntelliJack All ports feat...

Страница 6: ...vice on your network but greater management and control is available through the Configuration Manager software Management features include Device discovery Port status state duplex speed Statistics Port control port state flow control AutoMDI X multicast limit QoS Priority Port based VLAN VLAN tag add remove Firmware upgrade Before you begin installation register your product at www 3com com supp...

Страница 7: ...0 packs Before installation familiarize yourself with the following items which are included with the NJ205 1 NJ205 IntelliJack 2 Four pairs of M3 5mm screws two per IntelliJack for mounting the IntelliJack to the wall floor box or office cubicle 3 Mounting plate face plate 1 2 3 4 3 1 2 ...

Страница 8: ... Manager software All screws are phillips pan head type screws The type of threads vary to match the different mounting locations compatible with the IntelliJack Thread forming screws for mounting into plastic M3 x 30mm 2x M3 x 40mm 2x Machine screws for mounting into metal M3 5 x 50mm 2x M3 5 x 740mm 2x For more information on optional components see Appendix C Optional Components ...

Страница 9: ...ts Four 10 100 Mbps auto negotiation ports which the NJ205 configures for 10 Mbps or 100 Mbps connections automatically green LEDs 2 Port LEDs and corresponding port numbers Indicate network status of each of the four RJ 45 PAN ports 3 RJ 45 LED Indicates the status of the LAN connection white cable green LED For more information see Checking the LEDs on page 11 ...

Страница 10: ...t The NJ205 can be powered from a local power supply available for purchase from 3Com This is required if your network does not support Power over Ethernet PoE 9 Pass through LAN cable Connects your pass through port directly to the Ethernet LAN No LED 10 Black Provides an independent connection to your LAN that passes through the NJ205 IntelliJack The data or voice traffic is separate from and un...

Страница 11: ...he network via an Ethernet multi port endspan power supply Over the network via a single port Ethernet power supply Locally via a 3Com local power supply NOTE Power Over Ethernet also known as in line power is a method to provide power to equipment over an Ethernet cable allowing a device to receive both data and power from the same network cable The NJ205 is ideally powered by a switch that is IE...

Страница 12: ...pe of power supply the IntelliJack will use For more information on power options and configuration see Appendix D Power Options Mounting the IntelliJack The IntelliJack mounts in any standard British Standard Institute BSI BS 4664 1970 1986 single cubicle opening or wall outlet ...

Страница 13: ...N ports located on the bottom of the IntelliJack The black cable connects the LAN to the single pass through port located on the front of the IntelliJack 3 Choose one pair of the provided screws that best fits your outlet box 4 Tighten the screws while holding the IntelliJack in place NOTE The IntelliJack is designed to be mounted using the provided mounting plate or many after market faceplates H...

Страница 14: ...evices 1 RJ 45 Personal Area Network PAN Ports any of the four switched ports on the bottom of the IntelliJack All ports feature 10 100 Mbps auto negotiation which configures the NJ205 IntelliJack for 10 Mbps or 100 Mbps connections automatically 2 Pass through port a single pass through port is provided that allows an additional device to be connected to a separate network segment through the sam...

Страница 15: ...irst connect power to the IntelliJack there is a delay of approximately 5 seconds The power LED light blinks once or twice before remaining solid on Off the IntelliJack is not receiving power Power forwarding On the IntelliJack is connected to and is forwarding power to an IEEE 802 3af compliant device Off the IntelliJack is not connected to or is not forwarding power to an IEEE 802 3af compliant ...

Страница 16: ...Installing the IntelliJack 12 ...

Страница 17: ...your network It is usually easiest if you load this software on a laptop and use it to configure NJ205 devices as you install them The NJ205 Central Configuration Manager is used for advanced configuration and management of one or more NJ205 devices on your network This software should be installed on the machine you plan to use to manage your NJ205 devices from a remote location perhaps the same ...

Страница 18: ...forms In most cases the Configuration Manager software will work with Windows 95 98 or XP However please check 3Com s web site for additional information regarding XP support Installing the Local and Central Configuration Managers To install the Configuration Manager software 1 Insert the Configuration Manager software CD into your Windows 2000 or Windows NT computer 2 If your computer is configur...

Страница 19: ...Local and Central Configuration Managers 15 3 Click Next to continue 4 Carefully read the license agreement If you agree click Yes I accept and Next to continue 5 Enter your user and organization names and click Next ...

Страница 20: ...anagers 16 6 The program files will be installed in the directory C Program Files 3Com IntelliJack If you want to change the location of the installation click Change Otherwise click Next to accept the default location and continue ...

Страница 21: ... Select a typical or custom setup and click Next The Typical installation will install both the Local Configuration Manager and the Central Configuration Manager on your system The Custom installation option lets you install just one of the programs if you wish ...

Страница 22: ...Installing the Configuration Managers 18 8 Review the settings you selected and click the Install button ...

Страница 23: ...on utility The installation utility creates two shortcut icons on the Desktop one for the Local Configuration Manager and one for the Central Configuration Manager You can also launch the programs from a program group you can access from the Start menu The program group folder is labeled 3Com IntelliJack and can be found under the Programs menu ...

Страница 24: ...Installing the Configuration Managers 20 ...

Страница 25: ...lliJack 1 Connect your computer to the NJ205 that you are installing Attach an Ethernet cable from a computer running the Local Configuration Manager software to any one of the four personal area network PAN ports on the front of the NJ205 2 Click on the desktop shortcut icon labeled NJ205 Local Config Mgr to start the program When it launches you will see a window like this 4 Using the Local Conf...

Страница 26: ...first field If you connect to another NJ205 you must click the Query button to refresh the window If you are not connected to any IntelliJack the field will display the message Not Connected If the Not Connected message appears check your connection to the IntelliJack and click the Query button 4 Make sure the General tab is selected ...

Страница 27: ... Central Configuration Manager you can perform management tasks on all IntelliJacks with the same group designation 7 Select the method the NJ205 should use to obtain an IP address The NJ205 can either get an IP address from an existing DHCP server on your network or you can directly specify the address If you elect to specify your own address you should enter the IP Address Subnet Mask and Defaul...

Страница 28: ... you to enter the password for the device If you haven t changed the password you should enter the default password which is password without the quotes Your changes are sent to the NJ205 and will become effective immediately Those are the only steps required to initialize your NJ205 IntelliJack WARNING If you lock an IP address and reserve it for this IntelliJack make sure you configure your DHCP...

Страница 29: ...it from an SNMP console you can configure these settings from either the Local Configuration Manager or the Central Configuration Manager covered in the next chapter In the Local Configuration Manager both settings are found under the Advanced tab 1 Select the Advanced tab on the NJ205 Local Configuration Manager window ...

Страница 30: ...munity String in the appropriate fields Each field lets you enter any combination of letters and numbers up to 32 characters 4 Click the Configure button and the Local Configuration Manager will ask you to enter the password for the device If you haven t changed the password you should enter the default password which is password without the quotes Your changes are sent to the NJ205 and will becom...

Страница 31: ...sed management platform The Central Configuration Manager will be able to configure and manage all of the IntelliJacks that reside on your network Discovering NJ205 Devices on Your Network In order to manage the NJ205 IntelliJacks on your network the Central Configuration Manager needs to include them in its database The easiest way to add new NJ205 IntelliJacks to the database is to use the devic...

Страница 32: ...Manager 28 To discover devices on your network run the following steps 1 Open the Central Configuration Manager by double clicking on the NJ205 Central Config Mgr desktop icon When it launches you will see a window similar to this one ...

Страница 33: ...3 You can discover new devices based on a specific subnet or on a specific range of IP addresses a To discover devices by subnet select that option on the screen Click the Add button to add a new subnet to the discovery list The following box appears NOTE The default subnets are the ones your machine is connected to ...

Страница 34: ... the screen and complete the From and To fields 4 If the box next to Delete all devices in the existing list is checked the discovery process will replace all of the devices in your current database with the new devices it discovers If unchecked the discovery process will add newly discovered devices to the current database 5 Click OK to start the discovery process ...

Страница 35: ...wn box with options for either Subnet Firmware Version or Group Name The option you select in this box determines how the views are displayed in the left pane of the window NOTE Discovered devices are automatically added to the default database This default database opens automatically when you launch the Central Configuration Manager If you like you can keep several database files each with its o...

Страница 36: ...t only the devices in that subnet will be displayed When Firmware Ver is selected you will see a list of the different firmware versions loaded on the devices This view is particularly useful if you want to select only the devices with an old firmware version so you can perform an upgrade When you select Group Name from the drop down list the Central Configuration Manager will present a list of th...

Страница 37: ...rmation retrieved during the discovery process You can view and configure the properties for a single NJ205 using this window To configure multiple devices at one time see Changing Device Configuration on page 39 To get more detailed information about a device you should check its properties 1 Select a IntelliJack from the devices list 2 Select Property from the Devices menu or from the toolbar Yo...

Страница 38: ...ation about the device such as the IP address subnet mask default gateway and whether it uses a static IP address or gets its address from a DHCP server You can also view and edit the IntelliJack s Group Name and Location information 4 Click Apply to save any changes you make to the fields in this window ...

Страница 39: ...d or Disabled if there is a network link whether or not it s running at half or full duplex what speed it s set for its priority and whether or not it s part of a virtual network VLAN 6 Under the Product Info box you can see the current firmware version of the IntelliJack the Product Name and the Serial Number 7 Click on the Hardware Settings tab to view status information about the switch ...

Страница 40: ...e edited a few cannot You can change the values of the fields with drop down lists Priority Schedule Policy LAN Port Egress Mode LAN Port Ingress Mode Max Frame Size Counter Mode and Power Forwarding 8 Simply select the value you wish to change from the drop down list of options ...

Страница 41: ...iewing Device Properties 37 9 Click on the Statistics tab NOTE You can click Apply at any time to save the changes you have made But be sure to click Apply after you have finished making all your changes ...

Страница 42: ... see statistics about the number of good or bad packets each port has received and transmitted based on how you have configured the Counter Mode setting You can reset all counters to zero by clicking Clear 10 Click on the SNMP Settings tab to see the following window ...

Страница 43: ...se the Device Property window Changing Device Configuration Many of the properties that you can view from the Device Property windows can be changed from the Device Configuration window Here s how to use this feature 1 Select one or more IntelliJacks from the devices list 2 Select Configuration from the Devices menu or the toolbar or right click on a device and select Configuration from the pop up...

Страница 44: ...tting you want to change from within these six areas 3 Select the General tab 4 To change or set the Group Name check the box next to that field You can set a Group Name to anything you want up to 256 characters 5 Change or set the Location Name by checking the box next to that field and entering up to 256 characters 6 Configure the DHCP setting to the desired state ...

Страница 45: ...t to modify and selecting a value from the drop list 8 By default the Central Configuration Manager will display a count of good transmissions in the Property window If you would rather track errors and collisions select that option in the Counter Mode setting 9 Click the Priority tab along the top of the Device Configuration window to view these settings ...

Страница 46: ...icy of the IntelliJack itself Check the box next to the setting you want to change and select an option from the drop down list 11 Click the VLAN tab to configure your IntelliJack for use in a virtual LAN 12 From this window you can associate any of the four ports with any other ports on this IntelliJack to form a VLAN group You can specify the tag schemes for the VLAN you create ...

Страница 47: ...ands for Virtual Local Area Network VLANS are used to create a subgroup of systems within a LAN in order to isolate traffic between network devices The NJ205 supports VLAN tagging but does not route inbound traffic on a per port basis If you change your VLAN settings they should be consistent with your network s VLAN settings ...

Страница 48: ...assword is password and adjust the SNMP Set permissions and Community Strings 15 Click the SNMP Traps tab to change the trap settings of the NJ205 16 From this window you can enable or disable the device s Cold Start Link Down Link Up and Authorization Fail traps to be sent to your SNMP console ...

Страница 49: ...ption from the drop down list 19 From this window you can see another set of tabs one for each port on the IntelliJack Click on the port whose settings you want to change check the box next to the setting to be changed and select a value from the drop down list You can change the Flow Control the AutoMDI X crossover capabilities and the Multicast Rate Limit ...

Страница 50: ...8 or 1522 if tagged Counter Mode Count good frames Priority Scheduling Mode 8 4 2 1 weighted VLAN Tag for LAN Port egress Egress frame unmodified VLAN Tag for LAN Port ingress Ingress frame unmodified Power Forward Auto detection SNMP Set Permission Not allowed Port Setting Default Value State Forwarding Link Auto negotiation Flow Control Off MDI X Force MDI Multicast Limit 3 Priority Lookup Tag I...

Страница 51: ...ID Password IP Address DHCP Settings SNMP Community Strings SNMP Trap Settings 21 When you are finished entering the configuration changes to your NJ205 IntelliJack click the OK button and a Configuration Progress dialog box will appear If you don t want to apply the changes you made click Exit to discard those changes and exit the window ...

Страница 52: ...ssword and click Start As the IntelliJacks are configured their status will be updated in the Status column NOTE If a NJ205 IntelliJack that was once discovered by the Central Configuration Manager is no longer connected to your network or if you just want to remove a device from the current database you can select Delete Device from the Devices menu ...

Страница 53: ...many situations where the Location Information field of the NJ205 can be very useful If you know the IP address or MAC address of the computer or networked device you can use the Central Configuration Manager to find the right IntelliJack 1 Select Find Location from the Tools menu You will see a window like this 2 Enter the IP address or the MAC address of the network device you wish to find 3 Cli...

Страница 54: ... is complete the Search Results field will display the IP address of the NJ205 that the network device is connected to It will also show the Location Name assigned to the IntelliJack and which PAN port the network device is using 4 Click OK to close the window ...

Страница 55: ...so follow these steps 1 Select one or more IntelliJacks you want to upgrade You can select groups of IntelliJacks using one of the grouping options available to you in the drop down list at the top left corner of the main window 2 Select Upgrade from the devices menu A window like this will appear 3 Select Yes to continue the upgrade operation A window like this will appear ...

Страница 56: ...ile or by using the Browse button 5 Select the time to perform the upgrade You can either send the update file immediately or select a specific time and date to send the file You may for example want to perform an upgrade during off hours such as a weekend 6 Click Next and a window like this will appear ...

Страница 57: ...Upgrading the NJ205 Firmware 53 7 Review the list of IntelliJacks you want to upgrade If you want to modify this list click Cancel and restart the firmware upgrade procedure ...

Страница 58: ...Using the Central Configuration Manager 54 8 Type your password in the Password field then click Finish The Upgrade Progress dialog box will appear ...

Страница 59: ...nstalled the IntelliJack configuration software You can also view a history of firmware upgrades by selecting Log History from the View menu A window like this will appear To view the details of a particular log select it and click Detail If the firmware upgrade of an NJ205 unit fails for some reason a message will appear in the upgrade progress dialog box and the log file Consult the troubleshoot...

Страница 60: ...o the IntelliJacks in your network To view and make changes to the firmware upgrades you have scheduled follow these steps 1 Select Scheduled Upgrade from the View menu A window like this will appear 2 To view the details of a scheduled upgrade select it from the list and click Show Devices To cancel a scheduled upgrade select it from the list and click Delete ...

Страница 61: ...depending on the device drawing power Network Interface 10 Mbps Ethernet 10BASE T Ethernet IEEE 802 3 industry standard for a 10 Mbps baseband CSMA CD local area network 100 Mbps Ethernet 100BASE TX Ethernet IEEE 802 3u industry standard for a 100 Mbps baseband CSMA CD local area network A Specifications ...

Страница 62: ...on speed and duplex mode can also be controlled using the configuration management software Environment Operating temperature 32 to 104 F 0 to 40 C Storage temperature 22 to 194 F 30 to 90 C Operating humidity 10 90 noncondensing Storage humidity 10 90 noncondensing Operating Altitude 8 000 ft max Storage Altitude 20 000 ft max Standards Conformance IEEE 802 3 10BASE T 100BASE TX and auto negotiat...

Страница 63: ...rks that do not support Power Over Ethernet Voice Over IP VoIP Compatible with VoIP Power forwarding Power forwarding Port number 4 can be used with any standard networking device as well as to power a device such as a VoIP telephone on a network that uses IEEE 802 3af compatible Power Over Ethernet ...

Страница 64: ...Specifications 60 ...

Страница 65: ...eighted VLAN Tag for LAN Port egress Egress frame unmodified VLAN Tag for LAN Port ingress Ingress frame unmodified Power Forward Auto detection SNMP Set Permission Not allowed Port Setting Default Value State Forwarding Link Auto negotiation Flow Control Off MDI X Force MDI Multicast Limit 3 Priority Lookup Tag IPV4 B Default Settings ...

Страница 66: ...anged when you click Restore Factory Default Settings are Group Name Location ID Password IP Address DHCP Settings SNMP Community Strings SNMP Trap Settings Port Priority 1 VLAN ID 1 Port based VLAN All ports on same VLAN Port Setting Default Value ...

Страница 67: ...ernet power supply For providing Power Over Ethernet to locally power a single IntelliJack 3CNJPSE Local power supply For locally powering a single IntelliJack required if your network does not support Power Over Ethernet 3CNJPSL NBX Phone Power Module For powering over Ethernet a NBX VoIP telephone that uses Capacitive Power Discovery Process by an IEEE 802 3af compliant PSE 3CNJVOIP NBX C Option...

Страница 68: ...05 and NJ205 IntelliJack devices in a UK style two or double gang box 3CNJMP FLR Mounting plate that enables the installation of the NJ105 or NJ205 IntelliJack in a floor box 3CNJMP SPR Mounting plate used to securely install an NJ105 or NJ205 IntelliJack in wall openings with built in trim rings as found in Spain and other locations 3CNJMP FR Mounting plate that enables the installation of the NJ...

Страница 69: ...r supply the IntelliJack will use NOTE For additional information on power supplies that support the IntelliJack go to www 3com com CAUTION Use only a power supply that is provided or approved by 3Com with the IntelliJack Failure to do so may result in damage to the IntelliJack or may result in a hazardous situation or personal injury D Pow er Options 3Com Power over Ethernet Multiport Midspan 3CN...

Страница 70: ...net integrated into it Connect the network data power cable to the IntelliJack white cable as shown in the following illustration NOTE The black cable can also be connected to an Ethernet multi port midspan power supply and will power a PoE compatible device connected to the pass through port on the IntelliJack but it will not provide power to the IntelliJack ...

Страница 71: ...pan power supply from 3Com connects to an existing Ethernet or Fast Ethernet infrastructure with standard Category 5 or better cabling and powers up to 24 IntelliJack devices For complete installation instructions see the Ethernet multi port midspan power supply documentation located at www 3Com com Connect the network data voice power cable to the IntelliJack white cable Connect the network secon...

Страница 72: ...The black cable can also be connected to Ethernet multi port midspan power supply and will power a PoE compatible device connected to the pass through port on the IntelliJack but it will not provide power to the IntelliJack ...

Страница 73: ...thernet Power Supply To use a single port Ethernet power supply connect the power supply to the network hub or switch and to the IntelliJack white cable as shown in the following illustration The black cable should be connected to a data port on the wire closet switch ...

Страница 74: ...if you are not using a single port or multi port endspan power supply you must purchase a local power supply from 3Com See Appendix C Obtaining Optional Components To power the IntelliJack with a local power supply make sure you have an electrical outlet near the site where the IntelliJack will be installed ...

Страница 75: ...Plug the power cable into the IntelliJack 3 Check to ensure that the cable is secure in the strain relief 4 Route the cable behind the trim ring from top to bottom 5 Secure the local power supply and cable to the wall 6 Plug the local power supply into the power source WARNING Only use the local power supply available from 3Com Failure to do so may result in damage to the IntelliJack or may result...

Страница 76: ...Power Options 72 ...

Страница 77: ...lies with the British Standard Institute BSI BS 4664 1970 1986 standard as described below Make sure the distance between the back of the IntelliJack and the inside of the wall or cubicle opening is at least 30mm to maintain an acceptable bend radius on the cable E Installation Planning ...

Страница 78: ...opening may already be installed If it is not install the cabling following these general guidelines WARNING The NJ205 is designed to be mounted using the provided mounting plate or many after market faceplates However some after market faceplates stand out from the wall and do not provide a secure mounting surface for the IntelliJack In such cases it is recommended to place the 3Com spacer betwee...

Страница 79: ...ply that supports Power Over Ethernet If using a local power supply the power supply is plugged into the IntelliJack and into a working electrical outlet Verify the IntelliJack is connected to the network properly by viewing the Link LED it should be on If the Link LED is not on make sure the network cable Is terminated properly Refer to the connector manufacturer s instructions for terminating th...

Страница 80: ...nk LED is not on IntelliJack has no connection to the network n Make sure network cable is properly terminated n Make sure the IntelliJack is connected to the network n Make sure the cable is plugged into the workgroup switch Green LEDs on Ports 1 4 are not on Network device has no connection to IntelliJack n Make sure the cable is properly connected to the network device n Make sure the cable is ...

Страница 81: ... Make sure the cable is a good straight through cable n Make sure network device is 802 3af compatible n Make sure the power requirement for network device does not exceed 7 watts Authenticati on Failure Wrong password has been entered Confirm correct password and re type Timeout Device did not respond within a specified period of time Refresh the screen after a few seconds If the problem persists...

Страница 82: ...he configuration operation NOTE This error should not appear to the user under normal conditions General Error Something other than authentication failure timeout or attributes error has occurred Retry the operation you were performing NOTE This error should not appear to the user under normal conditions Event Message Description Solution ...

Страница 83: ...ion World Wide Web site www 3com com 90 Day Free Installation Support 3Com provides free installation and troubleshooting telephone support for this product for 90 days from the date of purchase Hours of operation are subject to change See Support from 3Com on page 82 Online Technical Services 3Com offers worldwide product support 24 hours a day 7 days a week through the following online systems W...

Страница 84: ...is interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe Located on the World Wide Web at http knowledgebase 3com com this service gives all 3Com customers and partners complementary around the clock access to technical information on most 3Com products 3Com FTP Site Download drivers patches software and MIBs across the Internet from t...

Страница 85: ... and support services When you consult your network supplier have the following information ready Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable If you are unable to consult your network supplier see the following section on how to contact 3Com NOTE ...

Страница 86: ...r assistance have the following information ready Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable Returning Products for Repair Before you send a product directly to 3Com for repair you must first obtain an authorization number Products sent to 3Com w...

Страница 87: ... 0825 809 622 Germany 01805 404 747 Hungary 06800 14466 Ireland 1800 509359 Israel 1800 9432632 Italy 199 161346 Luxembourg 800 29880 Netherlands 0900 777 7737 Norway 815 33 047 Poland 00800 4411357 Portugal 707 200 123 South Africa 0800 991196 Spain 9 021 60455 Sweden 0771114453 Switzerland 0848850112 UK 0870 909 3266 All Other Countries 44 1442 435529 ...

Страница 88: ... user FOR NON US CUSTOMERS Where a limited lifetime warranty is not permitted by local law a 10 year warranty period shall be given by 3Com The duration of this warranty shall be modified where necessary to meet any minimum warranty period required by law 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to repair the defective product or part deliver to Cust...

Страница 89: ...3Com shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not WARRANTIES EXCLUSIVE WARRANTY DISCLAIMER TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRE...

Страница 90: ...HALL FAIL OF ITS ESSENTIAL PURPOSE Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for death or personal injury so the above limitations and exclusions may be limited in their application to you When the implied warrant...

Страница 91: ...uipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense Changes or modifications not expressly approved by 3Com could void the user s authority to operate this equipment FCC Declaration of Conformity We declare under our sole responsibility that the to which this declaration relates is in co...

Страница 92: ...3Com Corporation P O Box 58145 5500 Great America Pkwy Santa Clara CA 95052 8145 U S A www 3com com ...

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