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3.5 Maintenance

Cleaning

If used frequently, the intercom gets dirty. To clean it, use a piece of soft cloth

moistened with clean water. We recommend you to obey the following principles

while cleaning:

Never use aggressive detergents (such as abrasives or strong disinfectants).

Alcohol-based cleaners may be applied.

Clean the device in dry weather in order to make waste water evaporate quickly.

Future Tag Replacement, Programming Changes

For necessary steps refer to the preceding subsections. Keep the following for future

changes:

This manual

Unused transparent foil strips for button tags

Caution

Always use the product for the purpose it was designed and
manufactured for, in compliance herewith.

The manufacturer reserves the right to modify the product in order to
improve its qualities.

2N Helios

contains no environmentally harmful components. When

Uni

the product's service life is exhausted and you would like to dispose of it
please do so in accordance with applicable legal regulations.

CIE-Group Ltd, www.cie-group.com 53 / 63

Содержание 9153201-E

Страница 1: ...2N Helios Uni Door Access Intercom Installation Manual Version 1 1 CIE Group Ltd www cie group com ...

Страница 2: ...ademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product complies with all basic ...

Страница 3: ...2 3 Electric Installation 2 4 Button Tags 3 Function and Use 3 1 Programming 3 2 Full Parameter Chart 3 3 Function Description 3 4 Section for Advanced Users 3 5 Maintenance 3 6 Downloads 4 Technical Parameters 5 Supplementary Information 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions CIE Group Ltd www cie group com 03 63 ...

Страница 4: ...options compared with standard door entry systems this is because you can make use of functions such as call redirection if not answered or have a day and night mode set up for automatic redirection of the call for instance after normal working hours 2N Helios Uni can be provided with 1 or 2 pre programmed buttons 2N Helios Uni is equipped with an electric lock switch You can control the switch du...

Страница 5: ...erboard flush mounting wall mounting No special brick plasterboard flush mounting accessories needed Sensitive microphone and powerful loudspeaker Bidirectional communication acoustic echo cancelling Name tags with backlight Telephone line supply Easy voice menu based remote programming via telephone Detection of all standard tones hangs up automatically CIE Group Ltd www cie group com 05 63 ...

Страница 6: ...2 E 2N Helios Uni 2 buttons analogue 2N Helios Uni is designed for outdoor applications and requires no additional roof All units can be flush mounted without requiring any additional 2N Helios Uni accessories Use the appropriate mounting box see below for wall surface mounting CIE Group Ltd www cie group com 06 63 ...

Страница 7: ...Mounting Accessories Part No 9153003 Wall mounting box Al casting Brick flush mounting box included in the delivery CIE Group Ltd www cie group com 07 63 ...

Страница 8: ...GSM UMTS Connection Accessories Part No 501303E GSM gateway 2N EasyGate Part No 511333E GSM gateway with battery backup EasyGate Pro 2N CIE Group Ltd www cie group com 08 63 ...

Страница 9: ...Electric Locks Part No 932070 BEFO 1211 12 V 600 mA Part No 932080 BEFO 1221 with momentary pin Part No 932090 BEFO 1211MB with mechanical blocking CIE Group Ltd www cie group com 09 63 ...

Страница 10: ...1341481E 12 V 2 A adapter 100 240 V 12 V 2 A Part No 932928E 12 V transformer 230 V 12 V Part No 9134148E SIEMENS Adapter This is required when connecting to a Siemens HiPath Telephone system CIE Group Ltd www cie group com 10 63 ...

Страница 11: ...tion to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device CIE Group Ltd www cie group com 11 63 ...

Страница 12: ...s section we describe the product and its installation 2N Helios Uni Here is what you can find in this section 2 1 Before You Start 2 2 Mechanical Installation 2 3 Electric Installation 2 4 Button Tags CIE Group Ltd www cie group com 12 63 ...

Страница 13: ...ed model 2N Helios Uni 1 Torx 10 Torx 20 double ended wrench 1 Installation Manual 2N Helios Uni 1 mounting template 1 CD 1 A5 transparent name plate foil 1 spare name plate 1 brick flush mounting box 4 stainless steel screws for plastics 4 12 2 cable ties CIE Group Ltd www cie group com 13 63 ...

Страница 14: ...make your product elegant looking more vandal resistant and more secure Caution Stainless steel screws are used for the assembly Other 2N Helios Uni screws than stainless steel ones corrode soon and may aesthetically deteriorate the surrounding environment Having removed the front panel make sure that no dirt gets inside the product especially onto the sealing surface CIE Group Ltd www cie group c...

Страница 15: ...ro chemical reaction The manufacturer s warranty shall be void for products damaged in this way Flush Mounting Classic Bricks including hollow bricks thermally insulated walls etc What you need A properly cut hole Plaster mounting glue mounting foam or mortar as necessary Cut a wall hole using the template enclosed Make sure that all the required cables are available in the hole Unpack the plastic...

Страница 16: ... the vertical position before tightening We do not recommend you to insert the button tags now Replace the stainless steel front panel fixing it with the stainless steel screws you unscrewed in step 4 above Seal the top and lateral sides carefully with some cement or non aggressive silicone to avoid water infiltration Make sure that the installation hole has the required dimensions for flush mount...

Страница 17: ...how it turns automatically and starts moving forwards in its slot Remember to return the clamp into the original position after the check Caution Check the plasterboard wall and room interior pressure values caused e g by overpressure ventilation If the difference between the values is too great separate the intercom using for example the mounting box enclosed and seal the cable passage to avoid l...

Страница 18: ... forwards in their slots You need about to tighten the clamps completely You can perfect the 10 turns vertical position before final tightening of the screws We do not recommend you to insert the button tags now Replace the stainless steel front panel fixing it with the stainless steel screws you unscrewed in step 2 Caution Check the plasterboard wall and room interior pressure values caused e g b...

Страница 19: ...e template to the wall in its normal position the bushing will be on the bottom side c If the cables lead along the wall above the intercom level put the template to the wall reversely the bushing will be on the upper side Use an 8 mm drill to drill two holes of the minimum depth of 50 mm with the aid of the template Push the dowels into the holes and attach the box and screws Perfect the box posi...

Страница 20: ...Dimension for wall surface mounting CIE Group Ltd www cie group com 20 63 ...

Страница 21: ...ectors Description of Connectors LINE An analogue telephone line with any polarity or an RJ connector or terminals 12V AC DC AC DC backlight or additional amplifier supply DC must be used for the amplifier tamper N C Open cover signalling contact N C GND Ground mandatory door N O Electric lock switch N O mic vol Microphone level low switch CIE Group Ltd www cie group com 21 63 ...

Страница 22: ...oustic signal on having Helios Uni been connected to a line or after having been disconnected from the line for a defined period of time External power Supply and Electric Lock Connection 2N Helios Uni requires 12 V supply for Name tag backlight current draw of up to 5 mA AC or DC Electric lock current draw according to the lock type Additional amplifier if available current draw of up to 100 mA D...

Страница 23: ...datory If used power supply output is grounded you can connect GND terminal to it Make sure that the power supply is able to supply the required current Connect the supply and lock as shown in the figure below Separate Backlight and Electric Lock Supply Separate power supplies are necessary e g where the lock requires voltage higher than 12 V In this case an additional power supply 12 V must be us...

Страница 24: ... Helios Uni provides an intuitive easy access to the name plates The tags are easy to insert and replace even without a manual You need not remove the front panel and thus are not exposed to the risk of loss of components while replacing the tags Loosen the name plate screw using the wrench enclosed for example You can open the name plate window like a door without losing the tightened screw Remov...

Страница 25: ...CIE Group Ltd www cie group com 25 63 ...

Страница 26: ...and extending functions of the 2N Helios Uni product Here is what you can find in this section 3 1 Programming 3 2 Full Parameter Chart 3 3 Function Description 3 4 Section for Advanced Users 3 5 Maintenance 3 6 Downloads CIE Group Ltd www cie group com 26 63 ...

Страница 27: ... JP1 jumper refer to the PCB Description subsection Entering Programming Mode You can enter the programming mode only during an call telephone incoming intercom call The programming barring jumper must not be mounted To get into the programming mode enter the in the format do service password password not forget to enter the asterisks before and behind the password The service password is 12345 by...

Страница 28: ...phone you can enter the password without any starting and terminating characters and the password length is not limited The intercom has to verify after every character received whether the password is complete or not Therefore make sure that no password is identical with the beginning of another password Should you use such confusing passwords for switch control you have to enter the longer passw...

Страница 29: ... by clearing all previous settings 997 deletes the entire password list for switch including password 00 998 deletes memories of all buttons 01 02 plus Arrival Departure and Day Night passwords 999 clears the whole memory and resets the default values see the chart Protection against Unintentional Deletion The above functions need no special value but must be protected against unintentional initia...

Страница 30: ... The manufacturer can change your service password to 12345 remotely without altering any other parameter Tip Keyboard letters facilitate password remembering For example it is easier to remember a 9 letter word e g crocodile than a 9 digit number 276263453 CIE Group Ltd www cie group com 30 63 ...

Страница 31: ...y into the memories Special characters are entered additionally using function XX7 01 02 7 or 7 Enter special chars and pause 01 02 8 or 8 Button 01 or 02 count of automatic dialling cycles 0 9 0 off 01 02 9 or 9 Button 01 or 02 Arrival Departure password up to 16 digits blank 559 Day Night password up to 16 digits blank The same as for Arrival Departure identical for all buttons CIE Group Ltd www...

Страница 32: ...ialling timeout after pick up 5 99 8 0 8 s Range of 0 5 s 9 9 s 903 DTMF transmitting level 0 12 6 1 step 1 dB 904 Automatic Multiple Number Dialling type 0 3 0 disabled for all buttons 1 loud with confirmation 2 silent with confirmation 3 SP without confirmation 1 4 SP without confirmation 1 906 Ticking into call 0 12 0 off The called party recognises better that the incoming call is from the int...

Страница 33: ...sensitivity 932 Automatic response speed 0 3 2 3 Maximum response speed 933 Reception volume 0 15 7 15 Maximum reception volume 934 Transmission volume 0 15 7 15 Maximum transmission volume 935 Message volume 0 15 7 15 Maximum message volume 936 Beeping volume 0 12 12 12 Maximum tone volume 937 DTMF hearing side tone volume 0 3 3 3 Maximum DTMF volume 938 Loudspeaker volume 0 15 7 15 Maximum louds...

Страница 34: ...pause duration 0 255 70 0 7 s 944 Maximum tone pause difference 0 255 10 0 1s 945 Minimum count of busy tone periods 2 9 4 946 Dual tone detection setting 0 10 4 440 Hz All continuous busy and ringing tones are detected Dual tones are detected if one of their components is between 400 and 500 Hz If both components are in this range set a lower detection value Set 0 for 400 Hz and 10 for 500 Hz Thi...

Страница 35: ...0 100 60 6 s 954 Count of ringing periods 1 99 10 If the preset count of periods is exceeded the call is terminated If the preset count of periods is exceeded and automatic dialling is enabled another attempt follows In the event of Automatic Dialling the ringing without Confirmation tone is recognised and ends before the preset count of periods is exhausted the call is regarded as successful 961 ...

Страница 36: ...er 16 digits The number enables intercom identification 975 Message options for automatic multiple number dialling 2 digits 55 type of message repeated 1st digit after dialling type of message after 2nd digit confirmation The following digits are used 2 identification 974 loud speaking 4 identification 974 DTMF 5 message as defined in par 977 after confirmation by par 976 7 confirming tone after c...

Страница 37: ... wait please message 0 8 1 991 Service password 12345 12345 by default 995 Software version identification This function reads out the current software version Format year month day Writing disable 997 Deletion of all switch passwords Service password 12345 Deletes password 00 too 998 Clearing of all memories 12345 Clears memories 01 to 55 999 Full initialisation 12345 Warning Changes the service ...

Страница 38: ...entification and so on 1 Types 3 and 4 of Automatic Dialling without Confirmation differ from each other in how they process very short calls a few seconds Dialling type 4 regards a call as successful in all cases type 3 only if the door was opened Explanation of Some Parameters Explanation of Parameters 951 952 953 Ringing tone example Explanation of Parameters 942 943 944 Busy tone CIE Group Ltd...

Страница 39: ... according to the tone to 600 ms for example In this case however the default 943 values can be maintained for both the parameters Since the tone pause difference is 500 250 250 ms to 300 ms for example set parameter 944 Note Increase parameter 944 also when the intercom is placed in a hall or corridor with a large decay time CIE Group Ltd www cie group com 39 63 ...

Страница 40: ...ller hangs up the intercom detects the PBX or analogue line tone and hangs up too The intercom also hangs up when it hears the busy tone or if the call takes more time than as pre programmed to connect You can pre program the amount of time that you have to speak into the microphone but when you reach the programmed time the unit will send a warning tone 10 seconds before hanging up so that the ca...

Страница 41: ...t 30 seconds Note If the Automatic Multiple Number Dialling with Confirmation or the Silent Automatic Multiple Number Dialling with Confirmation mode is selected and the password starts with digits 1 to 5 an asterisk must always be used You Must enter every digit in the password within five seconds or as pre programmed to avoid the intercom hanging up Switch activation signalling After the correct...

Страница 42: ...seizure for incoming calls can be heard by the calling party Signals switch activation by DTMF can be heard by the person at the other end who activated the switch Refusal Signals that a non programmed button has been pressed Can be heard from the loudspeaker after line connection first connection signalling Signals an incoming call if intercom has not been programmed Storing Signals switch deacti...

Страница 43: ... after the call end The ringing tone after a predefined count of rings The subscriber at the other end pressed The preset maximum call duration has elapsed 30 seconds after the switch use has elapsed An intercom button was pressed during the call The intercom is able to detect a permanent tone busy tone and ringing tone even if the tone has two frequency components as in the UK the U S A the so ca...

Страница 44: ...rogramming Button pressing new call Y Call extension DTMF Y Y Call termination DTMF Y Y Y Hang up upon continuous busy or ringing tone Y Y Y Switch activation DTMF password Programming start Y Explanatory notes Y Yes always Yes if this function is programmed CIE Group Ltd www cie group com 44 63 ...

Страница 45: ...automatic dialling modes is common Automatic Multiple Number Dialling without Confirmation This mode can be used in common cases to enable the visitor to get through even if the called line is busy or the called subscriber is absent Hence the second memory of the button may include the secretary s number the third memory the porter s lodge number etc This mode recognises the ringing tone and if th...

Страница 46: ...should be regarded as successful Therefore a new type of automatic dialling has been added type 4 The difference is as follows Type 3 regards such a call as successful only if the door is opened Type 4 regards all such calls as successful Automatic Multiple Number Dialling with Confirmation This mode is used where maximum connection reliability is required for emergency calls The called line the s...

Страница 47: ...mediately hangs up and dials the next number DTMF char Confirms reception 2 beeps and the call continue for the preset time at most maximum call duration These digits are interpreted as control characters refer to the DTMF Control subsection Note It is sometimes difficult to recognise the above described situations reliably due to a poor quality of the PSTN connection Excessive noise in the surrou...

Страница 48: ...k a message stored in its memory The test series includes the Wait please connection is being established message Later more messages will be available to the user DTMF Control If Automatic Multiple Number Dialling with Confirmation or Silent Automatic Multiple Number Dialling is enabled the intercom can be controlled as shown in the table below For convenience commands 1 to 5 are arranged as they...

Страница 49: ...trol Notes These commands do not work in the Automatic Multiple Number Dialling mode without Confirmation The above mentioned commands due to poor may not be accepted connection if sent during a message To avoid this press the button during the time of silence between messages CIE Group Ltd www cie group com 49 63 ...

Страница 50: ...nglish version End of call message Outgoing call message ID message Parameter 975 must contain digit 2 3 or 5 Confirmation message Parameter 975last digit 5 0 Tone signal off off 1 defaultvalue English Attention your call is being terminated Communicator number is calling Connection confirmed 2 German Achtung das Gespräch wird beendet Es ruft das Notruftelefon Nummer an 3 Portuguese 4 Dutch CIE Gr...

Страница 51: ...ages in one and the same language 1 English Wait please 2 German Warten Sie bitte 3 Portuguese 4 Dutch Arrival Departure Day Night Modes 2N Helios Uni can identify easily where to route switch a call after a button is pressed All you have to do is call the intercom and enter the following I m leaving password I m back password All buttons can be switched all at once by a common or Day Night passwo...

Страница 52: ...ersons who used the Departure function are on a leave shall remain in the Night mode until the same persons use the Arrival function after the leave e g Example 1 administration building automatic dialling is off Button 01 labelled Mr Smith memory 1 Mr Smith s line memory 3 secretary s line password for button 01 is 777 Mr Smith is leaving for holiday He calls the 777 1 intercom and enters A visit...

Страница 53: ... Programming Changes For necessary steps refer to the preceding subsections Keep the following for future changes This manual Unused transparent foil strips for button tags Caution Always use the product for the purpose it was designed and manufactured for in compliance herewith The manufacturer reserves the right to modify the product in order to improve its qualities 2N Helios contains no enviro...

Страница 54: ...Templates Nametags CIE Group Ltd www cie group com 54 63 ...

Страница 55: ...0 V Off hook AC impedance 220 Ω 820 Ω 115 nF parallel 20 to 60 mA Return loss 10 dB 20 to 60 mA Bandwidth 300 to 3500 Hz 20 to 60 mA Ringing impedance 2 kΩC 1 μF 25 to 50 Hz Ringing detector sensitivity 10 to 20 V 25 to 50 Hz Time of response to ringing Variable Pulse dialling 40 60 ms 20 to 60 mA DTMF level 6 and 8 dB 2 dB 20 to 60 mA DTMF detector sensitivity Min 40 dB 20 to 60 mA Dial tone dete...

Страница 56: ...en A B conductors 1000 V 8 20 μs Other Electric Parameters Switch max voltage 48 V AC DC Switch min voltage 9 V AC DC Switch max current 2 A AC DC Backlight rated voltage 12 V Backlight max voltage 14 V Backlight current consumption Up to 5 mA Buttons Button design Transparent white backlit buttons with easily replaceable name tags Button count 1 or 2 Audio Microphone 1 integrated microphone Ampli...

Страница 57: ...orking relative humidity 10 to 95 non condensing Storing temperature 40 C to 70 C Dimensions 193 115 39 mm 197 119 47 mm flush box 193 115 57 mm for wall mounting Weight Net product weight 500 g Flush box 135 g Total weight incl package 800 g Protection level IP54 CIE Group Ltd www cie group com 57 63 ...

Страница 58: ...on provides supplementary information on the product 2N Helios Uni Here is what you can find in this section 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions CIE Group Ltd www cie group com 58 63 ...

Страница 59: ...5 1 Troubleshooting For the most frequently asked questions refer to faq 2n cz CIE Group Ltd www cie group com 59 63 ...

Страница 60: ...he Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament an...

Страница 61: ...t replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with reg...

Страница 62: ...g Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free ...

Страница 63: ...CIE Group Ltd www cie group com 63 63 ...

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