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122

Problem

Possible Cause and Solution



Check that the arming schedule is properly
configured.

A hard disk cannot be
identified by the NVR.



Use the power adapter delivered with your
NVR.



Power down the NVR and then mount the
hard disk again.



Try another disk slot.



The disk is not compatible with your NVR.
Contact your dealer for a list of compatible
disk models.

The mouse does not
work.



Use the mouse delivered with your NVR.



Make sure no cable is extended.

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2M Guard

Содержание 2MN-9004-P

Страница 1: ...NETWORK VIDEO RECORDERS User Manual Manual Version V1 07 REV010818 2M T CHNDLDG ...

Страница 2: ... or recommendation in this manual shall constitute formal guarantee of any kind expressed or implied We shall not be held responsible for any technical or typographical errors in this manual The contents of this manual are subject to change without prior notice Update will be added to the new version of this manual Use of this manual and the product and the subsequent result shall be entirely on t...

Страница 3: ... to uncertainties such as physical environment discrepancy may exist between the actual values and reference values provided in this manual The ultimate right to interpretation resides in our company Safety Symbols The symbols in the following table may be found in this manual Carefully follow the instructions indicated by the symbols to avoid hazardous situations and use the product properly Symb...

Страница 4: ...View Status 11 Window Toolbar 12 Screen Toolbar 13 Shortcut Menu 14 Sequence Operation 15 Zoom 16 Image Configuration 17 Preview Configuration 18 4 Channel Configuration 20 Channel Management 20 OSD Configuration 28 Image Configuration 29 Privacy Mask Configuration 33 5 PTZ Control 34 PTZ Control Window and PTZ Management Window 34 Setting and Calling a Preset 36 ...

Страница 5: ...apshot 47 Manual Recording and Snapshot 48 Holiday Recording and Snapshot 49 Other Recording and Snapshot Types 50 7 Playback 51 Instant Playback 51 Playback Toolbar 51 Playback by Camera and Date 52 Playback in Corridor Mode 53 Playback by Tag 53 Playback by Event 54 Playback by Smart Search 55 Playback by External File 55 Playback by Image 56 File Management 56 8 Backup 57 Recording Backup 57 Im...

Страница 6: ...m Triggered Actions 72 Manual Alarm 73 10 VCA Search 74 Behavior Search 74 Face Search 75 People Counting 75 11 Network Configuration 76 TCP IP 76 PPPoE 78 EZCloud 78 DDNS 80 3G 4G 81 Port 81 Port Mapping 82 Email 84 FTP 85 Multicast 87 12 Disk Configuration 87 Disk Management 87 Array Configuration 89 Disk Group 91 Space Allocation 92 ...

Страница 7: ...Configuration 101 14 System Maintenance 103 System Information 103 Network Information 105 Log Query 107 Import Export 108 System Restoration 109 Automatic Maintenance 109 System Upgrade 110 15 Shutdown 110 Part II Web Based Operations 111 1 Before You Begin 111 2 Login 112 3 Live View 112 4 Playback 114 5 Configuration 115 Appendix A Typical Applications 117 Typical Application 1 117 Typical Appl...

Страница 8: ...v Typical Application 3 118 Appendix B Acronyms 118 Appendix C FAQs 119 ...

Страница 9: ...r NVR has buttons on the front panel or is delivered with a remote control you may also control your NVR by pressing the front panel buttons or using the remote control The NVR has an embedded web server and allows web based operations To do this you need a PC that has a network connection to the NVR and is installed with a web browser You just need to navigate to the NVR s IP address and log in t...

Страница 10: ...en choose Menu The login dialog box is displayed 2 Select the username from the drop down list enter your password and then click Login Local Operations You can refer to Initial Configuration and complete a quick configuration NOTE Unless otherwise specified all operations described in this manual are performed with a mouse by the right hand See Mouse Operations for details Mouse Operations Table ...

Страница 11: ... zoom in or out on a playback progress bar Front Panel Buttons The front panel buttons may vary with NVR model Table 1 2 Front Panel Buttons 1 Button Description Display the main menu Switch to the next tab on the screen or switch the input method Auxiliary function button Exit the current window Switch windows or menu items or control rotation directions of a PTZ camera when the PTZ toolbar is cl...

Страница 12: ... Panel Buttons 2 Button Description Press this button to start up or shut down the NVR To shut down press this button and hold for at least 3 seconds till a message appears on your monitor Click Yes Note This shutdown operation can be performed only when you have logged in to the system Enter 1 or display the main menu Enter 2 A B or C or start instant playback Enter 3 D E or F or start manual rec...

Страница 13: ...Delete Switch the input method Auxiliary function button Exit the current window Switch to the next tab Switch windows or menu items or control rotation directions of a PTZ camera when the PTZ toolbar is closed Rewind or forward 30 seconds in full screen Variable speed forward or rewind in full screen Confirm an operation or start or pause Q Q Q 8 8 6 v I l l ...

Страница 14: ...windows according to the configured screen layout Menu Press this button to display the main menu Iris Iris Adjust the iris focus and zoom of the PTZ camera in PTZ control mode Focus Focus Zoom Zoom UP DOWN LEFT RIGHT ENTER Press UP DOWN LEFT and RIGHT to navigate between menu items or shift focus In PTZ control mode press UP DOWN LEFT and RIGHT buttons to select the corresponding buttons on the s...

Страница 15: ...emove characters or spaces on the left of the cursor 2 Initial Configuration Preparation Make sure that at least one monitor is correctly connected to the VGA or HDMI interface on the rear panel of the NVR Verify that the hard disk s are correctly installed For detailed steps to install a hard disk please refer to the quick guide shipped with your NVR Wizard The wizard can guide you to complete th...

Страница 16: ...intended only for the first login and should be changed to a strong one containing at least eight characters including uppercase and lowercase letters digits and symbols after your first login to ensure account security NOTE For RAID models a window appears following this step for RAID configuration 3 Complete time information and then click Next CD Wizard U Start Wizard at startup Change Password...

Страница 17: ...ddress can be configured if your NVR has PoE ports or switching ports 5 Click Search The detected IP devices are listed Select the device s to add and then click Add 6 Click Next Time Time Zone Date Format Time Format System Time Basic Select NIC Enable DHCP 1Pv4 Address 1Pv4 Subnet Mask 1Pv4 Default Gateway MAC Address MTU Bytes Preferred ONS Server Alternate DNS Server Internal NJC 1Pv4 Addr GMT...

Страница 18: ...6 7 0 202 206 7 10 137 Schedule Snapshot Camera Enable Schedule Off Su1us Added 0 1 G2J W11ard Qty Device Model l ISC2500 SP IPC232E IR3 FSO OT HIC5621E l U Previous Wizard Note Click a color on the right and then draw the schedule Previous Protocol Po ONVIF 82 Univtew 80 Un1v1ew 80 Add arch htt Edit No rma Ev ent Motion Alarm M and A Mor A None Copy Exit ...

Страница 19: ...he following icons are used to indicate alarms recording status and audio status in a live view window Table 3 1 Live View Window Icons Icon Description Tampering alarm Motion detection alarm Recording Two way audio Turn on audio Normally live video is displayed but other situations are also possible 1 2 4 3 5 ...

Страница 20: ...ick to play video recorded during the past 5 minutes and 30 seconds Zoom in on an area of interest Click to edit image settings Click to take a snapshot The window borders will flash white You may view and back up snapshots under Backup Image Rest your mouse pointer on the icon to view live video information Or click it to view the channel number camera name IP address connection status and record...

Страница 21: ...is displayed This button is effective only when a USB storage device is plugged in Rest the mouse pointer on this icon to view encoding information including frame rate bit rate and resolution or click to view camera status Click to view device alarm status and camera status Rest the mouse pointer on it to view NIC card information Or click this icon to edit basic network settings Rest the mouse p...

Страница 22: ...he main menu for example click Camera Camera with Menu omitted Corridor Choose a corridor mode Corridor mode can also be set in the Default Layout drop down list under System Preview To display images in corridor mode the camera must be installed correctly rotated 90 clockwise or counterclockwise and then use the Image Rotation parameter under Camera Image to rotate images accordingly Main Aux Mon...

Страница 23: ...nd vivid Sequence Operation The sequence operation requires you to configure the screen layout windows linked cameras and the sequence interval This example describes how to configure sequence for five cameras based on a 4 window screen layout 1 Click 4 Windows on the screen toolbar NOTE The number of windows that can be displayed may vary with NVR model 2 Click Start Sequence on the screen toolba...

Страница 24: ...6 NOTE The default sequence interval is eight seconds and can be set under System Preview You may drag video to the desired window on the screen Zoom Zoom in on an area of images in a window for details ...

Страница 25: ...ify the area to zoom in on The image in the main window zooms in The following shows an example NOTE The system adjusts the area automatically according to the window size and its aspect ratio Also the system has specified a minimum size to ensure zoom effects Image Configuration Adjust image settings to get optimal images from a camera Ill ...

Страница 26: ...interval The video output and the number of windows supported may vary with NVR model NOTE Pressing and holding the scroll wheel for at least 3 seconds will restore the default resolution Preview Configuration Each preview window window for short links to a camera By default window 1 links to camera D1 window 2 links to camera D2 and so on You may want to change the link to display live video from...

Страница 27: ... video from multiple cameras simultaneously This function is disabled by default Camera Name 0 Dl IP Camera 01 D2 IP Camera 02 Camera Name 8 Dl IP Camera 01 9 D2 IP Camera 0 2 DEBl JlQlfilllll lsg J II II llJ ml HIJB filll IHHB gm None liiJ None Iii None lllJ None Iii None liiJ None Iii None Iii None 1D None Iii None iii None Iii None iii None liiJ None Iii None liiJ None Iii None liiJ None 1D App...

Страница 28: ...tart make sure the IP devices are connected to your NVR via network CAUTION An IP device should be connected to one NVR only An IP device managed by multiple NVRs may cause unwanted issues Adding an IP Device This section provides multiple options to add an IP device Some options are only applicable to certain NVR models Choose one as appropriate Option 1 1 Click Camera Camera Camera The system au...

Страница 29: ...d to add all the discovered IP devices allowed depending on channels supported by the NVR Click Custom Add In the window displayed enter the IP address and complete other settings and then click Add You may also click Search and add discovered cameras in the list Auto Switch to H 26S Effective wh Auto Switch to U Code Effective w Off l Camera ID Add Del Status IP Address Remote Camera ID Configure...

Страница 30: ...Option 3 This option is only applicable to NVRs with PoE ports or switching ports Connect an IP camera to a PoE port or a switching port with a network cable The connected camera will be added to the NVR automatically Check status under Camera Camera Camera means live video from the camera is available Click to view live video If the camera is connected via a network switch click under Edit In the...

Страница 31: ...ot be configured from the NVR 1 Click Camera Camera 2 Click Custom Add 3 Click to select a camera in the list select Custom from the Protocol drop down list and then click the Protocol button 4 In the Protocol window name the protocol enter the RTSP port number select a transmission protocol input the resource paths and then click Apply NOTE Contact the camera manufacturer for resource paths Proto...

Страница 32: ...l links to another device The username and password must be consistent with that of the IP camera Click to delete an IP device or select multiple IP devices and then click Delete Channels corresponding to PoE ports or switching ports cannot be deleted Click to change the IP address of an IP camera and the default gateway A DVS IP address cannot be editted from the NVR means this function is not av...

Страница 33: ...the check box for channel 1 and then click Channel 1 now appears in the right list Perform the same operations to channel 4 2 In the right list select channel 4 and then click Now channel 4 appears at the previous line of channel 1 in the list Perform the same operations to channel 1 so channel 1 appears at the previous line of channel 4 in the list 3 Click Apply to save the setting and then click...

Страница 34: ...ther line in the list by selecting the corresponding check box Save cannot be clicked when the right list is not empty You need to clear the list first Fisheye Configuration Only certain NVR models can dewarp images from 4MP fisheye cameras Configuration 1 Click Camera Camera Fisheye 2 Click under Edit The Fisheye window appears 3 Select a correct mounting mode IP Addr 106 7 101 104 IP Addr Mount ...

Страница 35: ...ght click a fisheye camera and then select Fisheye Mode from the shortcut menu The figure below appears Set mounting mode and display mode The settings will not be saved if the camera restarts or gets offline the mounting mode set in Fisheye Configuration will be displayed Three mounting modes are available ceiling wall desktop Ceiling and desktop mounting modes use the same dewarping method Mount...

Страница 36: ...mic 8PTZ Select the dewarped image with the mouse and move the mouse to view other dewarped areas Advanced Functions Upgrade connected IP cameras by cloud or by disk or restore factory default settings for cameras under Camera Camera Advanced OSD Configuration On Screen Display OSD are characters displayed with video images on the screen for example camera name date and time 1 Click Camera OSD I I...

Страница 37: ... preview window on the left 6 Optional Click Copy to apply the same settings to other cameras 7 Click Apply to save the settings Image Configuration 1 Click Camera Image 2 Select the desired camera and scene 3 Adjust settings on the tabs as needed to achieve optimal images See the following sections for detailed information Camera Image Scene D10 General Image Enhancement Exposure White Balance Ad...

Страница 38: ...he images appear Saturation The amount of color in a specified hue Contrast The degree of difference between the lightest white and darkest black parts of an image Setting a greater value increases contrast Hue Purity of colors in an image Sharpness Contrast of boundaries of objects in an image Noise Reduction Reduce noises in images to improve image quality Image Rotation Normal Displays images w...

Страница 39: ...ns Iris Adjust iris opening of the lens to control the amount of incoming light Slow Shutter Improves image brightness in low light conditions Slowest Shutter Set the slowest shutter speed for the camera during exposure Compensation Adjust the compensation value as required to achieve the desired image effects Day Night Mode Automatic In this mode the camera can automatically switch between night ...

Страница 40: ...herefore more easily to switch between day mode and night mode Day Night Switching s Set the length of time before the camera switches between day mode and night mode after the switching conditions are met WDR Enable WDR to ensure clear images in high contrast conditions WDR Level After enabling WDR you can improve image quality by adjusting the WDR level White balance 1 Click the White Balance ta...

Страница 41: ...dvanced tab 2 Use defog to improve image quality in foggy days Privacy Mask Configuration A privacy mask is an area of solid color covering certain parts of the monitored area Privacy mask protects specified areas of images from being viewed and recorded Multiple mask areas are allowed 1 Click Camera Privacy Mask 2 Select the desired camera select Enable Privacy Mask and then use the mouse to spec...

Страница 42: ...pecifications for more details PTZ Control Window and PTZ Management Window 1 Click on the window toolbar The PTZ Control window appears See PTZ Control Window Buttons for detailed descriptions 2 Click the Set button The PTZ Management window appears can also be opened by clicking Camera PTZ Table 5 1 PTZ Control Window Buttons Button Description Control the rotation direction of the PTZ camera or...

Страница 43: ... off PTZ shortcut operations Note Check that the 3D positioning heater and snow removal functions are supported by the camera before using Use 3D positioning to zoom in or out Dragging from top down zooms in Dragging the other way zooms out Preset button Save the current position and status of the camera as a preset Call a preset so the PTZ camera goes to the preset position Delete a preset Note a...

Страница 44: ... Add presets a Click the directional buttons to steer the PTZ camera to the desired position b Adjust the zoom focus and iris as needed c Select a preset number not in use and then click under Save d Repeat the above steps to add all the presets 3 To call a preset click for the corresponding number The camera rotates to the preset position Select Camera OS Preset Save Go To 001 l I P l 002 I P l 0...

Страница 45: ... camera and each patrol route can have up to eight presets keypoints After setting presets follow the steps to set a preset patrol The following takes preset patrol 1 as an example 1 In the PTZ Management window click A window is displayed as follows 2 Select a preset from the drop down list set the duration time the camera stays at the preset unit second and then set the rotation speed 1 slowest ...

Страница 46: ...default 10 The rotation speed ranges from 1 to 9 levels default 5 Setting a Recorded Patrol This function requires the camera s support The drop down list and the buttons on the right are hidden if this function is not supported by the camera Currently only one recorded patrol route is allowed Record a patrol including the patrol route the time that the camera stays at a certain direction rotation...

Страница 47: ...or incorrect scenes by user s negligence This function requires the camera s support The Auto Guard tab is hidden if it is not supported 1 Click Auto Guard and then select Enable 2 Select the desired mode from the drop down list and then complete other settings accordingly Click Apply to save the settings 6 Recording and Snapshot Video recording has different levels of priority which from high to ...

Страница 48: ...cription Storage Mode Main Stream Sub Stream By default the main stream is used for storage Capture Mode Combinations of resolutions and frame rates Note This parameter is effective only when the camera Select Camera Dl IP Camera 19 Storage Mode Main Stream Capture Mode 2560 1440 25 Stream Type Normal Sub Stream Video Compression H265 H264 Resolu1ion 2560 1440 1280 720 720P Bitrate Type CBR CBR Bi...

Страница 49: ... streams CBR is preferred when limited bandwidth is available The disadvantage is that video quality will vary and may decrease significantly with increased motion in the scene VBR When using Variable Bit Rate VBR video quality is kept as constant as possible at the cost of a varying bit rate and regardless of whether or not there is motion in the image VBR is ideal when high quality is a requirem...

Страница 50: ...mage quality and snapshot interval for snapshots taken according to schedule or triggered by an event 1 Click Camera Snapshot 2 Set the parameters as needed NOTE Scheduled snapshot uses the Normal type of schedule Event triggered snapshot is triggered by an event such as an alarm input and a motion detection alarm Settings effective to event triggered snapshot also apply to manual snapshot Snapsho...

Страница 51: ...et Pre Record and Post Record as needed 4 Applicable to some NVR models To save a redundant copy of recordings select Enable Redundant Recording and configure a redundant hard disk see Disk Management for details 5 Click a color icon on the right under the Edit button and then draw a schedule on the left You may also click Edit and set schedule details in the Edit Schedule window Camera Enable Sch...

Страница 52: ... default and may be edited as needed to record video in specified periods only See Draw or Edit a Schedule for the detailed steps Make sure the schedule type is Normal The set schedule appears in blue which stands for scheduled recording Scheduled Snapshot Configure scheduled snapshot under Storage Snapshot Scheduled snapshot is similar to scheduled recording see Scheduled Recording for details Ma...

Страница 53: ...er right corner when motion is detected 3 In the preview window on the left side click and drag your mouse to specify a motion detection area red grid Use the sliders to adjust detection sensitivity target object size and duration 4 Configure motion detection recording click right to Trigger Actions click the Recording tab select the desired camera and then click OK 5 Optional Configure an arming ...

Страница 54: ...ion alarm first see steps 1 to 3 in Motion Detection Recording for details and then proceed with the following steps 1 Set motion detection snapshot under Alarm Motion click right to Trigger Actions In the window displayed click the Snapshot tab select the desired camera and then click OK 2 Set a snapshot schedule under Storage Snapshot For the detailed steps see Draw or Edit a Schedule Make sure ...

Страница 55: ...hen click OK NOTE To apply the same settings to other camera s click Copy and then select the desired camera s 3 Set alarm triggered recording click under Trigger Actions In the window displayed click the Recording tab select the desired camera and then click OK 4 Set a schedule under Storage Recording For the detailed steps see Draw or Edit a Schedule Make sure the schedule type is Alarm The set ...

Страница 56: ...isplayed click the Snapshot tab select the desired camera and then click OK 2 Set a snapshot schedule under Storage Snapshot For the detailed steps see Draw or Edit a Schedule Make sure the schedule type is Alarm Manual Recording and Snapshot Manual Recording Record video manually by clicking on the window toolbar Alternatively click Manual Recording select the desired camera and then click Start ...

Страница 57: ... Recording 1 Click System Holiday 2 Click the Add button in the lower right corner The Holiday window is displayed Complete the settings including the holiday name start and end dates By default a holiday is enabled when added and does not repeat 3 Click OK The holiday appears in the list 4 Click Storage Recording and then set a recording schedule as described in Draw or Edit a Schedule Make sure ...

Страница 58: ... list Other Recording and Snapshot Types Other recording and snapshot types Event Including the types below and VCA Any of these types will trigger event recording snapshot Motion detection AND alarm triggered M and A for short recording or snapshot is triggered only when a motion detection alarm AND an input alarm occur simultaneously Motion detection OR alarm triggered M or A for short recording...

Страница 59: ...and 30 seconds If no recording is found it means there is no recording during this period 1 Click the desired window and then click on the toolbar to start instant playback 2 You may drag the slider to control the progress Pause and resume as needed Playback Toolbar Table 7 1 Playback Toolbar Buttons Button Description Show playback progress Note A small window displaying video of the selected win...

Страница 60: ...ward 30 seconds Slow down or speed up Note Click to restore the normal playback speed after clicking and vice versa Forward by frame Start or stop clipping video Take a snapshot The window borders will flash white Lock Add a default or custom tag Manage files clips snapshots locked files tags Zoom in on images For more details see Zoom Turn off on audio Adjust sound volume for the current window P...

Страница 61: ...cking the date will start playback directly NOTE The calendar uses different flags to indicate different recording types No flag means no recording The blue flag means normal recording The red flag means event triggered recording Playback in Corridor Mode Play recordings in corridor mode in multiple windows 1 In the playback window select Corridor from the drop down list in the upper left corner 2...

Страница 62: ... and tags 3 Click for the desired tag to start playback You may use the Start Before and Stop After drop down lists to set when the tagged video starts and ends Playback by Event Specify an event type and search for and play videos recorded for one or more cameras during a specified time period 1 In the playback window select Event from the drop down list in the upper left corner 2 Select the desi...

Страница 63: ...ck for the desired camera to start smart playback 3 Click The smart search window is displayed By default the full screen is the smart search area To clear all click to restore the full screen search area click 4 Set smart search rules including detection area and sensitivity 5 Click to start search To quit click Playback by External File Use this function to play recordings stored in an external ...

Страница 64: ...art playback File Management File management allows you to manage video clips tags snapshots taken during playback and lock or unlock files 1 Take snapshot during playback a Click in the playback window to take a snapshot of the desired image b Click and then click the Playback Image tab to view the snapshot c Select the desired image file s and then click Backup to save them to the storage device...

Страница 65: ...he NVR and then saving the recording to a USB storage device as a file Recording backup has the following conditions The USB storage device has a FAT32 or an NTFS file system and is correctly connected to the NVR Permission is required The recording to back up is stored on a hard disk of the NVR NOTE By default recording are backed up as MP4 files Normal Backup 1 Click Backup Recording All cameras...

Страница 66: ...f recordings To cancel the operation click Cancel A backup file is named in this format camera name recording start time file extension For example Ch9 20150630183546 mp4 Video Clip Backup A recording can be clipped and saved to a USB storage device 1 Open the playback window For the detailed steps see Playback 2 After playback starts click and on the playback toolbar to clip videos 3 Click and th...

Страница 67: ...age device and then click Backup The selected files are saved to the specified directory 9 Alarm Alarm Input and Output Alarm Input 1 Click Alarm Input Output Alarm Input 2 Click for the desired camera In the Alarm Input window select Enable to enable alarm input 3 Select the normally open N O or normally closed N C trigger mode and then click OK 4 Click under Trigger Actions and then set action s...

Страница 68: ...ill be triggered Buzzl r S i nd Email Pop up Window 0 l Ri i rding Preset Preview Alarm Output Snapshot All DI 09 t Current Camera Select Day Copy To All 02 010 Mo 03 0 011 014 1 Monday 00 00 00 00 00 00 00 00 Tue 0 4 D12 OS 013 Arming Schedule Start Time 00 00 00 00 00 00 00 00 Wed Thu 06 014 Fri 24 00 00 OD 00 00 OD OD 07 DIS Sat OK rlos 0 016 End Time Sun 00 00 00 00 00 00 00 00 Holiday Cancel ...

Страница 69: ...s and duration After you have completed the settings click OK 3 Click under Arming Schedule and then set the time when actions will be triggered NOTE To apply the same settings to other cameras click Copy select cameras and then click OK Motion Detection When enabled a motion detection alarm occurs if an object inside the detection area moves to certain extent and an alarm icon appears in the uppe...

Страница 70: ...ctions NOTE The number of cameras that can be connected may vary with NVR model Actions that can be triggered may vary with alarm type 5 Optional Click right to Arming Schedule and then set the time when actions will be triggered NOTE The default schedule is 24 7 You may change it as needed and set up to eight different periods for each day Time periods cannot overlap To apply the same arming sche...

Страница 71: ...nd then set the time when actions will be triggered 5 Optional Click Copy to apply the same settings to other cameras 6 Click Apply to save the settings Video Loss A video loss alarm occurs when the NVR loses video signals from a camera Video loss alarm is enabled by default 1 Click Alarm Video Loss To disable video loss alarm for a channel click which then changes to 2 Click under Trigger Actions...

Страница 72: ...Video Content Analysis Basic Configuration Click Alarm VCA The Basic page is displayed Select the camera and then select Save VCA Images if you want to use the VCA search function Face Detection Face detection is used to detect human faces in specified a surveillance area 1 Click Alarm VCA Face Detection Camera Enable J Detect All Faces Note Faces smaller than the red rectangle cannot be detected ...

Страница 73: ...6 Click Apply to save the settings Intrusion Detection Intrusion detection is used to detect objects entering specified area s and trigger actions as needed 1 Click Alarm VCA Intrusion Detection 2 Select the camera and then select Enable to enable intrusion detection 3 Draw detection areas on the screen and set detection rules including sensitivity threshold and percentage Up to four areas are all...

Страница 74: ...ether any object crosses a virtual line on the screen and trigger alarms as needed 1 Click Alarm VCA Intrusion Detection 2 Select the camera and then select Enable to enable cross line detection 3 Draw detection line s Up to four are allowed Set detection rules including entrance direction sensitivity 4 Click right to Trigger Actions and set action s to trigger For more details see Alarm Triggered...

Страница 75: ...ule and then set the time when actions will be triggered 5 Select a detection type and adjust the settings as needed Detection Type Description Sudden Rise An alarm occurs when the rise of volume exceeds the set value Sudden Fall An alarm occurs when the fall of volume exceeds the set value Sudden Change An alarm occurs when the rise or fall of volume exceeds the set value Threshold An alarm occur...

Страница 76: ...rrower than the set width will be ignored 3 Click the Draw button and then draw rules on the left Set entrance direction and sensitivity as needed 4 By selecting Enable Clear by Schedule you can have people counting OSD reset at a specified time every day You may also click Clear Counting Result to clear the OSD immediately Resetting people counting OSD only changes the OSD It does not change repo...

Страница 77: ... of surveillance environment caused by external factors such as intentional rotation of the camera 1 Click Alarm VCA Scene Change Detection 2 Select the desired camera and then select Enable to enable scene change detection 3 Click right to Trigger Actions and set action s to trigger For more details see Alarm Triggered Actions 4 Optional Click right to Arming Schedule and then set the time when a...

Страница 78: ...cking 3 Click right to Trigger Actions and set action s to trigger For more details see Alarm Triggered Actions 4 Optional Click right to Arming Schedule and then set the time when actions will be triggered 5 Set tracking mode currently only Panoramic Set tracking timeout and zoom ratio Camera Enable Auto Tracking 0 D2 1P Camera 02 Trigger Actions Arming ScheduleL E Tracking Mode Panoramic Trackin...

Страница 79: ...eports an alert when an event occurs in the system The following are some alerts and their definitions in the system Storage Error Storage such as recording or snapshot failed Running Out of Space Less than 10 of disk space remains Space Used Up No disk space Disk Offline A disk is not properly connected or is damaged Disk Abnormal A disk can be detected but cannot be accessed Illegal Access A fai...

Страница 80: ...is from 1 to 600 seconds 3 Click Apply to save the settings Alarm Triggered Actions An alarm can trigger actions for example buzzer recording and preview The supported actions may vary with NVR model Alarm Triggered Buzzer The NVR makes a buzzing sound when an alarm occurs Alarm Triggered E mail The NVR e mails an alarm message to a specified email address when an alarm occurs Alert Type Buzzer Se...

Страница 81: ...n when an alarm occurs Alarm Triggered Alarm Output The NVR outputs an alarm to trigger actions by a third party device when an alarm occurs Manual Alarm Manual Alarm Output Follow the steps to trigger or clear an alarm output manually 1 Click Manual Alarm Manual Alarm 2 To trigger an alarm output manually select the desired channel and then click Trigger To clear an alarm output manually select t...

Страница 82: ...ng images and recordings as needed To view videos recorded when the behavior was detected around 10 seconds before and after click the play button The following figure shows an example C1mt r1 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 Time 201601 012036 42 201li010l203644 201601 01203652 2016010120 36SS 20160101203705 20160101203706 20160101203SS0 2016010120 3156 2016 01012042ll 201601012...

Страница 83: ...riod day week or year 1 Click VCA Search Counting 2 Select the camera counting type people entered or left report type daily weekly monthly or yearly set a time period and then click Count Search results are displayed You may choose to display search results using a chart or table When you click a bar Ch1t1 hbl C men T me Pl y DI 20160801170310 0 DI 20160101170612 0 01 201 01 01170 0 0 01 2016 0 0...

Страница 84: ...0 for NIC 1 and 192 168 2 30 for NIC 2 and likewise TCP IP 1 Click System Network Basic 2 Set the network parameters as needed DHCP is enabled by default You can choose a working mode if your NVR has two NICs Multi address mode The two NICs work independently and can be configured separately Either NIC can be chosen as the default All Dl J D2 D3 D4 OS D6 D7 DB J D9 D10 1 011 1 012 1 013 J 014 1 01...

Страница 85: ...ork connectivity 3 Click Apply to save the settings NOTE For an NVR with multiple NICs you can configure the NICs and choose a default route currently NIC1 If your NVR has a PoE port or a switching port you can configure an internal NIC IPv4 address Working Mode Multi address Select NIC N Cl Enable DHCP 1Pv4 Address 206 102 232 1Pv4 Subnet Mask 25S 2SS 1Pv4 Default Gateway 206 7 1Pv6 Mode Router A...

Страница 86: ...or details you need to disable it first 1 Click System Network PPPoE 2 Enable PPPoE by selecting the check box 3 Enter the username and password provided by your Internet Service Provider ISP Network information including IP address appears when dial up succeeds NOTE If your NVR has multiple NICs PPPoE dial up will be implemented through the NIC specified as the default route 4 Click Apply to save...

Страница 87: ...ud NOTE You may access the NVR through cloud if the device status is Online The username is your cloud account name and the device name is the name you entered at the cloud website If the device is offline the possible causes will be displayed for your reference To delete the NVR from cloud click Delete 5 Click Apply to save the settings Enable EZCloud Domain Name Regist er Code Device Stat us Use...

Страница 88: ...ser 1 Click System Network DDNS 2 Enable DDNS select a DDNS type and then complete other settings If the DDNS type is DynDNS or No IP enter the domain name username and password The domain name is the one that you have successfully registered at a domain name registration website e g DynDNS The username and password are those of the account you have registered at the domain name registration websi...

Страница 89: ...o save the settings Port Normally the default port numbers need no modification This function is mainly used together with the port mapping function See Port Mapping for more details 1 Click System Network Port 2 Configure ports as planned Each port number must be unique En able DONS DONS Type Server Address Porl Domain Name Device Status Device Address Enable 3G 4G Network Dial up No Username Pas...

Страница 90: ...ish network services such as data sharing and communication To use UPnP in your NVR you must enable UPnP in the connected router With UPnP enabled for Network Address Translation NAT the ports on the NVR can be mapped automatically to the router and computers can access your NVR from outside the LAN 1 Click System Network Port Mapping 2 UPnP is enabled by default Select the desired mapping type fr...

Страница 91: ...nal and external ports manually NOTE The principle of port mapping is that the internal and external ports of the NVR are consistent with that of the router Some routers may require the same internal and external ports for the NVR and the router 1 Click System Network Port Mapping 2 Select Manual for Mapping Mode and then set external ports manually Enable Port Mapping Mapping Mode UPnP Manual UPn...

Страница 92: ... if an alarm occurs within the time period s set in the arming schedule The email contains basic alarm information such as alarm type alarm time camera ID and camera name etc Before using this function make sure the NVR has a functional connection to an SMTP server with which you have a valid email account Depending on the intended recipients a connection to the Internet may be required Only certa...

Страница 93: ... upload images to a preconfigured FTP server Only certain NVR models support this function 1 Click System Network FTP 2 Select the check box to enable FTP 3 Enter the IP address of the FTP server username and password remote directory and upload interval Server Authentication Username Password SMTP Server SMTP Port Enable TLS Sender Name Sender Address Select Recipient Recipient Name Recipient Add...

Страница 94: ...and set time periods NOTE If you select Event Motion Alarm or Video Loss you also need to have configure the corresponding alarm triggered snapshot For example if you select Motion you need to configure alarm triggered snapshot select Motion in the Edit Schedule window To apply the same settings to other days in a week select the desired days right to Copy To 5 Optional Apply the same settings to ...

Страница 95: ...heck box to enable multicast and then enter the multicast IP and port number 3 Click Apply to save the settings 4 Log in to the Web client and set Live View Protocol to Multicast under Setup Client 12 Disk Configuration Disk Management View disk information including total and free disk space disk status disk type disk usage and disk property Admin users can format disks and edit disk property 1 C...

Страница 96: ...TA disks for recording snapshot or backup purpose and unmount them if necessary eSATA disks and NAS disks cannot be used to create arrays No 0 2 0 4 o s 0 6 0 7 0 8 Usage Type Total GB 0 00 2794 52 2794 52 2794 52 2794 52 2794 52 2794 52 2794 52 Server Address Directory Free GB Status Type 0 00 Abnormal local 2300 75 Normal local 2281 25 Normal local 2288 75 Normal local 2319 75 Normal local 23317...

Страница 97: ... be removed Array Configuration Only certain NVR models support RAID The table below lists the supported RAID types and hard disks required RAID HDD Qty RAID 0 2 8 RAID 1 2 RAID 5 3 8 RAID 6 4 8 RAID 10 4 16 Must be an integral multiple of 2 e g 4 8 10 etc RAID 50 6 16 RAID 60 8 16 Enabling RAID You need to enable RAID first 1 Click Storage Array 2 Select the check box to enable RAID A confirmatio...

Страница 98: ...array manually select the desired disks and then click Create In the window displayed enter the array name select the array type and select local disks Click OK to complete the setup Note that no hot spare disk will be created automatically Make sure all disks are selected to create array s otherwise disk space will be wasted because disks that are not selected will not be used for storage Rebuild...

Страница 99: ...lly under Storage Array Array By default the first local disk that satisfies requirements is selected Deleting an Array CAUTION Deleting an array will erase all data on it 1 Click Storage Array Array 2 Click for the array to delete A confirmation message appears Click Yes Disk Group Assign hard disks to a disk group and use the disk group to store recordings and snapshots of specified cameras Diff...

Страница 100: ...maximum image space You can select a disk group only when disk group is enabled under Storage Disk Group For more information see Advanced Configuration 3 Click Apply to save the settings Enab le Disk Group i Disk List No Total GB Free GB 0 00 0 00 1863 02 0 00 DKk G1oup O d Group D11k Group l Camera Used Recording Space GB Used Image Space GB Select Group Disk Capacity Group Capacity Max Recordin...

Страница 101: ...ldest recordings snapshots will be overwritten when its allocated space is used up Stop 0 The camera shares unallocated space and its oldest recordings snapshots will still be overwritten when the space is used up Other values The camera s new recordings snapshots will not be saved when its allocated space is used up 3 Click Apply to save the settings Hard Disk Detection S M A R T Test Click Maint...

Страница 102: ...tection checks for bad sectors in hard disks 1 Click Maintain HDD Bad Sector Detect CD Continue to use the disk when it fails to p tu evalu ttion Sel t Oisk Test Type Test Status Vendor Model Oislt Temperature C Operation T1 me day Self Evaluation Ovt rall Evaluation ID Aunbutt Namt Raw_Read_Error_Ratt Sp1n_Up_T1me Start_Stop_Count Reallocated_St ct or_Count Seek_Error_Rate Power_On_Hours 10 Spin_...

Страница 103: ...tically when the error count reaches 100 13 System Configuration Basic Configuration 1 Click System Basic CD Select Disk Detect Type Normal Normal Damaged Slot2 Key Area Damaged HDD Capacity 1863 02 GB Block Capacity 1 16 GB Status Not detected Erro r Count MHIEM HDD Capacity 1863 02 GB Block Capacity 1 16 GB Status Detection completed Error Count Detect ...

Страница 104: ... on the screen as areas lines in different colors Yellow means areas lines configured for face detection intrusion detection and cross line detection green means VCA data has changed but not triggered rules red means rules are triggered in the configured area rules are configured for VCA alarms and VCA alarm has occurred You may also set startup Wizard here by clicking Wizard 3 Click Apply to save...

Страница 105: ...abled by default and cameras will synchronize time with the NVR after getting online and then synchronize once every 30 minutes 1 Click System Time Time Sync 2 Select Sync Camera Time and then click Apply CAUTION Use this function with caution if you have more than one NVR on the network An IP camera synchronizing time with multiple NVRs at the same time will cause chaotic recordings CD Time Zone ...

Страница 106: ...missions Only admin can perform these operations A user type is a set of permissions in the system When a user type is assigned to a user this user has all the permissions specified for the user type There are four user types in the system Admin Default super administrator in the system has full system access Its initial password is 123456 Default Default user reserved in the system cannot be crea...

Страница 107: ... NVR from specified IP addresses 1 Click System Security IP Control 2 Select Enable IP Control select Blacklist or Whitelist from the drop down list set the start and end IP addresses and then click Add NOTE If Blacklist is selected the NVR denies remote access from the IP address es on the list If Whitelist is selected the NVR only allows remote access from the IP address es on the list However i...

Страница 108: ...nd MAC addresses APR protection prevents this kind of attacks by verifying the gateway s MAC address in all access requests Note that changing the NIC working mode will disable ARP protection automatically 1 Click System Security ARP Protection 2 Select the desired NIC and then select Enable ARP Protection Enable IP Control Control Type Start IP End IP No Start IP 204 4 1 lS Enable Authentication ...

Страница 109: ...EAPOL version and then enter the username and password of the authentication server 4 Click Apply to save the settings Video Watermark Encrypt custom information in videos to prevent unauthorized alteration 1 Click System Security 2 Select the desired camera and then select Enable Watermark 3 Enter watermark content 4 Click Apply to save the settings Hot Spare Configuration Only certain NVR models...

Страница 110: ...lick Add Hot Spare Select Hot Spare and the current device will be a hot spare for other working devices All the working devices that the current hot spare serves are listed NOTE After the working mode is changed the NVR will restart with some parameters and settings changed For a working device that switches to a hot spare some of its functions will be unavailable and some settings will be reset ...

Страница 111: ...tection Off means disabled and on means enabled Recording status Click the Recording tab to view recording status and stream settings Basic lnfo Product Model Serial Number Firmware Version Build Date Operation Time Camera 01 02 03 04 05 06 Name IP Camera 01 IP Camera 02 JP Camera 03 IP Camera 04 IP Camera OS IP Camera 06 NVR 2102l 5TOE5l 2l4567890 B3119P1S 2016 11 09 0 Day s 0 Hour s 48 Minute sl...

Страница 112: ...amera 08 IP Camera 09 IP Camera 10 Username admin Total GB 0 00 1863 02 Total Capacity GB Free Space GB Type None None None None None None None None None Normal Free GB 000 0 00 1863 02 0 00 Status No Recording No Recording No Recording No Recording No Recording No Recording No Recording No Recording No Recording Ongoing IP Address 127 0 0 1 Diagnosis Stream Type fps Camera Offline None 0 Camera O...

Страница 113: ...efault and can be changed as needed To capture and save packets select the USB storage device specify the port number and IP address and then click right to the desired NIC The captured packets are saved as a backup file in the root directory of the USB storage device You may click Open to view the file NIC NICl Status Connected Network Delay and Packet loss Test 204 4 1 17 MAC Addren 48 H 63 Oe 1...

Страница 114: ...C Network Settings Click Maintain Network Info Network to view network settings 3G 4G Connectivity Click Maintain Network Info 3G 4G Connectivity to view 3G 4G parameters PoE Network Port Status Only certain NVR models support this function Click System Network Info to view port status In the figure below the blue port is in use For PoE models power information will be displayed 3G 4G Off 1Pv4 Add...

Страница 115: ...te live view playback or download may fail on the NVR Log Query Logs contain information about user performed operations and device status By analyzing logs you can keep track of device operation status and view detailed alarm information 1 Click Maintain Log 2 Set query conditions including the start and end times main type and sub type 3 Click Query Type Bandwidth IP Camera lSMbps Remote Live Vi...

Страница 116: ...tion file contains camera information the related camera will be added to all the NVRs Only admin can perform these operations 1 Click Maintain Backup Start Time 2017 06 20 00 00 00 End Time 2017 06 20 23 59 59 Main Type All Sub Type All Types Username Operation Time Camera Play Main Type Sub Type D 2017 06 20 14 56 38 D7 0 Alarm Motion Detection Ended 2017 06 20 14 56 33 D7 0 Alarm Motion Detecti...

Страница 117: ...lete files with caution Deleted files cannot be recovered System Restoration Use this function to restore some or all factory default settings The NVR will restart automatically to complete this operation Recordings and operation logs will not be deleted 1 Click Maintain Restore 2 Click Default to restore factory default settings except network and user settings or click Factory Default to restore...

Страница 118: ...ime that a cloud upgrade takes is affected by network connection status CAUTION Make sure power is not interrupted during upgrade A power failure during system upgrade may cause startup failure Use an Uninterrupted Power Supply UPS if necessary Ensure network connectivity for a cloud upgrade 15 Shutdown Click Shutdown to log out restart or shut down as needed To shut down the NVR you may also long...

Страница 119: ...ace Check the following before you begin Access will be authenticated during login and operation permissions will be required The PC is operating properly and has a network connection to the NVR The PC uses the Windows XP Windows 7 or Windows 8 operating system A Web browser has been installed on the PC Microsoft Internet Explorer 8 0 or higher is recommended Firefox Chrome and Opera browsers are ...

Страница 120: ...to install a plug in as prompted at your first login Close the Web browser when the installation starts 2 In the login dialog box enter the correct username and password 123456 for admin and then click Login CAUTION The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including uppercase and lowercase letters digits an...

Страница 121: ...s Previous and next screen Switch screen layout Full screen Select stream type Shows the current frame rate bit rate resolution and packet loss rate Take a snapshot Start zoom Local recording Turn on or off audio adjust sound volume Adjust MIC volume 3D positioning Open or close the control panel c at liiil ii 1111 Ill Ill 1J LMvi a 0 S 01191 a m aa El ...

Страница 122: ...s username Surveillance Snap system date The system date is in yyyy mm dd format A local recording is named in this format IP_camera ID_S recording start time E recording end time The recording start and end times are in hh mm ss format By default local recordings are saved in this directory C Users username Surveillance Record system date The system date is in yyyy mm dd format 4 Playback Click P...

Страница 123: ...ed up Rewind or forward 30 seconds Rewind or forward by frame Previous or next period Clip video pause Save video clip Take a snapshot Zoom Adjust sound volume turn on or off sound 5 Configuration Click Setup on the top and then click the menus on the left to configure parameters am a a aa 1111 111111 BD 11a El m 4 e ...

Страница 124: ...ew Device ID Time Device Language IEnglish v DST Product Model NVR Holiday Serial Number 210235T0E51234567890 Serial Security Firmware Version B3119P15 Hot Spare Build Date 2016 11 09 Ca mera Operation Time 0 Day s 3 Hour s 56 Minute s VCA Hard Disk Alarm Alert Network User Maintenance ...

Страница 125: ...NVR IP cameras and PC are connected on a private network or LAN The IP cameras can be connected to the NVR directly or via a switch And you manage the NVR and the connected IP cameras through the monitor or using a web browser on the PC Typical Application 2 lPCl ...

Страница 126: ... private network or LAN and you manage these devices through the cloud server a cloud solution for device management over Internet After registering a cloud account and properly configuring your network devices including router you can manage your NVR and the connected IP cameras from a PC or a mobile phone Appendix B Acronyms Acronym Description CBR Constant Bit Rate DDNS Dynamic Domain Name Serv...

Страница 127: ...Protocol over Ethernet PTZ Pan Tilt Zoom P2P Peer to Peer RAID Redundant Arrays of Independent Disks RTSP Real Time Streaming Protocol SDK Software Development Kit S M A R T Self Monitoring Analysis and Reporting Technology UPnP Universal Plug and Play USB Universal Serial Bus VGA Video Graphics Array VBR Variable Bit Rate Appendix C FAQs Problem Possible Cause and Solution Forgot the login passwo...

Страница 128: ...tings Add your NVR s IP address to the trusted sites in your IE Tools Internet Options Security Add your NVR s IP address to the Compatibility View list in your IE Tools Compatibility View Settings Clear your IE s cache No images are displayed in live view on the Web interface Check if the bit rate is 0Mbps in the live view window If yes check if the firewall has been disabled and the anti virus p...

Страница 129: ...de the sub stream and decrease its resolution to D1 Set the NVR to use the sub stream first for live view A camera goes online and offline repeatedly Check if network connection is stable Upgrade the firmware for the camera and the NVR Contact your dealer for the latest versions Live view is normal but the recording cannot be found Check that a recording schedule has been properly configured Check...

Страница 130: ...mount the hard disk again Try another disk slot The disk is not compatible with your NVR Contact your dealer for a list of compatible disk models The mouse does not work Use the mouse delivered with your NVR Make sure no cable is extended For more information and videos go to https www youtube com playlist list PLpLjvxGp6JN8y_gUG_43NBSi_1jPksWJJ Download the NVR App for Free from iTunes or Google ...

Страница 131: ...802 Greenview Dr Suite 200 Grand Prairie TX 75050 USA Toll Free 866 708 5401 Fax 214 988 2858 support 2mtechnology net 2M TC CHNDLDG I ...

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