Chapter 13 Troubleshooting
WRE6505 v2 User’s Guide
84
13.2 WRE6505 v2 Access and Login
I forgot the password.
1
The default password is
1234
.
2
If this does not work, you have to reset the device to its factory defaults. See
.
I cannot see or access the
Login
screen in the Web Configurator.
1
Make sure you are using the correct address.
• The default web address (URL) of the WRE6505 v2 is
http://zyxelsetup
.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
3
Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
enabled.
4
Reset the device to its factory defaults, and try to access the WRE6505 v2 with the default address.
5
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• If your computer is connected wirelessly, use a computer that is connected to a
LAN
/
ETHERNET
port.
I can see the
Login
screen, but I cannot log in to the WRE6505 v2.
1
Make sure you have entered the password correctly. The default password is
1234
.
2
This can happen when you fail to log out properly from your last session. Try logging in again after
5 minutes.
3
Disconnect and re-connect the WRE6505 v2.
4
If this does not work, you have to reset the device to its factory defaults. See
.