ZyXEL Communications Prestige 202H Series, User Manual

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Prestige 202H User’s Guide
Troubleshooting A
Appendix A
Troubleshooting
This Appendix covers potential problems and the corresponding remedies.
Problems Starting Up the Prestige
Chart 1 Troubleshooting the Start-Up of Your Prestige
PROBLEM CORRECTIVE ACTION
Make sure that you have the included power adaptor connected to the Prestige and to an
appropriate power source. None of the
LEDs turn on
when you turn
on the
Prestige.
If the error persists, you may have a hardware problem. In this case, you should contact your
vendor.
1. Check to see if the Prestige is connected to your computer’s console port.
VT100 terminal emulation
9600 bps is the default speed on leaving the factory. Try
other speeds in case the speed has been changed.
Cannot
access the
Prestige via
the console
port.
2. Check to see if the
communications program is
configured correctly. The
communications software
should be configured as
follows:
No parity, 8 data bits, 1 stop bit, data flow set to none.