ZyXEL Communications Prestige 100IH User Manual Download

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Prestige 100IH

ISDN Router

User's Guide

Version 2.41

Feb 2000

ZyXEL

OTAL

NTERNET

CCESS

OLUTION

Summary of Contents for Prestige 100IH

Page 1: ...Prestige 100IH ISDN Router User s Guide Version 2 41 Feb 2000 ZyXEL TOTAL INTERNET ACCESS SOLUTION...

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Page 3: ...compatible with ITU TSS recommendation I 420 Basic Rate ISDN user access The Prestige 100 and 100IH comply with the following directives The Council Directive 89 336 EEC of 3 May 1992 on the approxima...

Page 4: ...acter to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center refer to the separate Warranty Card for your Return Material Authorization number RMA Products must be ret...

Page 5: ...k HsinChu Taiwan support zyxel com 1 714 632 0882 800 255 4101 www zyxel com North America sales zyxel com 1 714 632 0858 ftp zyxel com ZyXEL Communications Inc 1650 Miraloma Avenue Placentia CA 92870...

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Page 7: ...estige 100IH Rear Panel and Connections 2 2 2 3 Additional Installation Requirements 2 3 2 4 Power On Your Prestige 2 4 2 5 Navigating the SMT Interface 2 5 2 6 Changing the System Password 2 7 2 7 Fi...

Page 8: ...Default Dial In Setup 7 3 7 3 Dial In Users Setup 7 7 Chapter 8 Advanced Phone Services 8 1 8 1 Getting Started 8 2 8 2 Setting Up Supplemental Phone Service 8 2 8 3 The Flash Key 8 2 8 4 Call Waiting...

Page 9: ...11 13 11 6 Firmware Upload 11 14 11 7 Command Interpreter Mode 11 19 11 8 Call Control 11 19 11 9 Time and Date Setting 11 23 Chapter 12 Call Scheduling 12 1 Chapter 13 Troubleshooting 13 1 13 1 Probl...

Page 10: ...Setup 2 8 Figure 2 8 Menu 2 ISDN Setup for DSS1 2 11 Figure 2 9 ISDN Advanced Setup 2 13 Figure 2 10 Loopback test 2 13 Figure 2 11 Menu 3 Ethernet Setup 2 13 Figure 2 12 Menu 3 1 General Ethernet Se...

Page 11: ...Example 3 Menu 15 2 4 20 Figure 4 23 NAT Example 4 4 20 Figure 4 24 Example 4 Menu 15 1 1 1 4 21 Figure 4 25 Example 4 Menu 15 1 1 Address Mapping Rules 4 21 Figure 5 1 Menu 11 Remote Node Setup 5 2 F...

Page 12: ...Figure 9 10 Filtering Ethernet traffic 9 15 Figure 9 11 Filtering Remote Node traffic 9 16 Figure 9 12 Default Dial in Filter 9 16 Figure 10 1 Telnet Configuration on a TCP IP Network 10 1 Figure 11...

Page 13: ...tenance Upload Router Configuration File 11 16 Figure 11 20 TFTP Example 11 17 Figure 11 21 Boot module commands 11 18 Figure 11 22 Command mode 11 19 Figure 11 23 Menu 24 9 System Maintenance Call Co...

Page 14: ...SUA Address Mapping Rules 4 9 Table 4 4 Menu 15 1 1 4 10 Table 4 5 Menu 15 1 1 1 configuring an individual rule 4 12 Table 4 6 Services Port numbers 4 15 Table 5 1 Remote Node Profile Menu Fields 5 3...

Page 15: ...enu Fields 11 2 Table 11 2 Fields in System Maintenance 11 5 Table 11 3 System Maintenance Menu Syslog Parameters 11 8 Table 11 4 System Maintenance Menu Diagnostic 11 10 Table 11 5 Call Control Param...

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Page 17: ...2 When the telephone company installs your ISDN line please be sure to obtain and write down the following information for future use a ISDN switch type b ISDN telephone number s Supplemental services...

Page 18: ...work The Internet Chapter 3 This shows how to configure your Prestige for Internet access Advanced Applications Chapters 4 8 This shows how to use your Prestige for more advanced applications Manageme...

Page 19: ...One In Many to One mode the Prestige maps multiple local IP addresses to one global IP address This is equivalent to SUA i e PAT port address translation ZyXEL s Single User Account feature that prev...

Page 20: ...y a dial in user CLID callback is used as an ISDN toll saving feature because the call can be disconnected immediately without picking up the phone TCP IP and PPP Support TCP IP Transmission Control P...

Page 21: ...ns it can assign IP addresses an IP default gateway and DNS servers to Windows 9X Windows NT and other systems that support the DHCP client The Prestige can now also act as a surrogate DHCP server DHC...

Page 22: ...d Telephone Service phone ports Call Waiting Three Way Calling conference Call Transfer Call Forwarding 1 2 Applications for Prestige 100IH 1 2 1 Internet Access The Prestige is the ideal high speed I...

Page 23: ...cally dispersed networks over the ISDN line A typical LAN to LAN application for your Prestige is shown next Figure 1 2 LAN to LAN Connection Application 1 2 3 Remote Access Server Your Prestige allow...

Page 24: ...P100IH ISDN Router 1 6 Getting To Know Your Prestige Figure 1 3 Telecommuting Remote Access Server Application...

Page 25: ...ower LED is on when power is applied to the Prestige TST A blinking TST test LED indicates the Prestige is functioning properly A steady or an off TST indicates malfunction ISDN LNK The LNK Link LED i...

Page 26: ...o the ISDN network using the included ISDN black cable Plug one end of the cable into the port labeled ISDN BRI and the other to the ISDN wall jack Step 2 Connecting the Console Port For the initial c...

Page 27: ...e 2 2 Step 5 Connecting the Power Adapter to your Prestige Connect the power adapter to the port labeled POWER on the rear panel of your Prestige 2 3 Additional Installation Requirements In addition t...

Page 28: ...own Figure 2 3 Power On Display Step 2 Entering Password The login screen appears after you press Enter prompting you to enter the password as shown below For your first login enter the default passwo...

Page 29: ...dden menu Move the cursor Enter or Up Down arrow keys Within a menu press Enter to move to the next field You can also use the Up Down arrow keys to move to the previous and the next field respectivel...

Page 30: ...onnection 12 Static Routing Setup Use this menu to set up static route for different protocols 13 Default Dial in Setup Use this menu to set up default dial in parameters so that your Prestige can be...

Page 31: ...sword as shown below When the Submenu 23 System Password appears type in your existing system password i e 1234 and press Enter Figure 2 6 Menu 23 1 System Password Step 2 Enter your new system passwo...

Page 32: ...all configurations that you had before and the speed of the console port will be reset to the default of 9600bps with 8 data bit no parity and 1 stop bit 8n1 The password will be reset to the default...

Page 33: ...ve a different number of telephone numbers You need to pass the ISDN setup before your system can make an outgoing call or answer an incoming call 2 9 1 Supplementary Voice Services To take full advan...

Page 34: ...baddress then global calls are always ignored If it is Don t Care and Analog Call Routing is either A B Adapter 1 or 2 then the Prestige uses Global Analog Call to decide how to handle global calls If...

Page 35: ...annel Usage Switch Switch Switch Lease Leased Switch Leased Unused Unused Leased Leased Leased Switch Unused ISDN Data Subaddress Enter the telephone number and the subaddress assigned to ISDN data ca...

Page 36: ...nalog Call Routing is Ignore Edit Advanced Setup Select Yes and press Enter to go to the advanced setup submenu DSS1 only 2 9 3 Advanced Setup Select Yes in the Edit Advanced Setup field of Menu 2 ISD...

Page 37: ...check the ISDN line If the loop back test fails please note the error message that you receive and take the appropriate troubleshooting action Figure 2 10 Loopback test 2 10 Ethernet Setup This sectio...

Page 38: ...he Ethernet traffic You seldom need to filter Ethernet traffic however the filter sets may be useful to block certain packets reduce traffic and prevent security breaches Figure 2 12 Menu 3 1 General...

Page 39: ...umber depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subne...

Page 40: ...s of your particular situation do not create an arbitrary IP address always follow the guidelines above For more information on address assignment please refer to RFC 1597 Address Allocation for Priva...

Page 41: ...it you must know the IP address of a machine before you can access it The DNS server addresses that you enter in the DHCP setup are passed to the client machines along with the assigned IP address an...

Page 42: ...reen now displays Menu 3 2 TCP IP and DHCP Ethernet Setup as shown next Figure 3 1 Menu 3 2 TCP IP and DHCP Ethernet Setup Menu 3 2 TCP IP and DHCP Ethernet Setup DHCP Setup DHCP Server Client IP Pool...

Page 43: ...ctual real DHCP server to the clients When DHCP is used the following four items need to be set None Server default Relay Client IP Pool Starting Address This field specifies the first of the contiguo...

Page 44: ...ur Prestige will automatically calculate the subnet mask based on the IP address that you assign Unless you are implementing subnetting use the subnet mask computed by the Prestige 255 255 255 0 RIP D...

Page 45: ...ore you configure your Prestige for Internet access you need to collect your Internet account information from your ISP Use the table below to record your Internet Account Information Table 3 3 Intern...

Page 46: ...st leave it blank Pri Phone and Sec Phone Number Both the Primary and the Secondary Phone number refer to the number that the Prestige dials to connect to the ISP My Login Name Enter the login name gi...

Page 47: ...if the transfer type is 64K See menu 11 2 for more details Idle Timeout This value specifies the number of idle seconds that elapses before the remote node is automatically disconnected Idle seconds i...

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Page 49: ...solution to access the Internet or other remote TCP IP networks as NAT conserves on the number of global IP addresses that a company needs in its communication with the outside world z NAT supports p...

Page 50: ...Many to One In Many to One mode the Prestige maps multiple local IP addresses to one global IP address This is equivalent to SUA i e PAT port address translation ZyXEL s Single User Account feature th...

Page 51: ...ILA2 IGA2 ILA3 IGA1 ILA4 IGA2 Many to Many No Overload ILA1 IGA1 ILA2 IGA2 ILA3 IGA3 Server Server 1 IP IGA1 Server 2 IP IGA1 Server 3 IP IGA1 4 2 NAT Application The following figure illustrates a po...

Page 52: ...resses of clients or servers using all mapping types as outlined in Table 4 1 NAT Mapping Types The Prestige supports NAT sets on a remote node basis They are reusable but only one set is allowed for...

Page 53: ...e node in Menu 11 1 Menu 4 Internet Access Setup ISP s Name ChangeMe Pri Phone 4125678 Sec Phone My Login N A My Password N A My WAN IP Addr 0 0 0 0 NAT SUA Only Address Mapping Set 255 IP Subnet Mask...

Page 54: ...5 mapping types described in Table 4 1 NAT Mapping Types None NAT is disabled when you select this option Network Address Translation SUA Only When you select this option the SMT will use Address Map...

Page 55: ...N Each remote node must specify which NAT Address Mapping Set to use You can see the NAT Address Mapping sets in Menu 15 1 Set 255 is used for SUA When you select Full Feature in menu 4 or 11 3 the SM...

Page 56: ...e note that the fields in this menu are read only The Type Local and Global Start End IPs are normally not for this read only menu configured in Menu 15 1 1 1 described later and the values are displa...

Page 57: ...End IP This is the ending global IP address IGA N A Type These are the mapping types discussed above see Table 4 1 Type Server allows us to specify multiple servers of different types behind NAT to th...

Page 58: ...and Global Start End IPs are configured in Menu 15 1 1 1 described later and the values are displayed here Table 4 4 Menu 15 1 1 Field Description Option Set Name Enter a name for this set of rules T...

Page 59: ...set including deleting a rule No changes to the set take place until this action is taken Be careful when ordering your rules as each rule is executed in turn beginning from rule 1 Selecting Edit in t...

Page 60: ...Local and Global IP fields are N A for the Server Type Start This is the starting local IP address ILA 0 0 0 0 End This is the ending local IP address ILA If the rule is for all local IPs then put the...

Page 61: ...for different services e g web or FTP visible to the outside users even though NAT makes your whole inside network appear as a single machine to the outside world A service is identified by the port...

Page 62: ...Port field and the inside IP address of the server in the IP Address field Figure 4 14 Menu 15 2 1 Multiple Server Configuration Menu 15 2 2 Multiple Server Configuration Port IP Address 1 Default 0...

Page 63: ...our PNC Disk for more examples and details on NAT Table 4 6 Services Port numbers Services Port Number FTP File Transfer Protocol 21 Telnet 23 SMTP Simple Mail Transfer Protocol 25 DNS Domain Name Sys...

Page 64: ...this case 4 6 2 Example 2 Internet Access with an Inside Server Figure 4 17 NAT Example 2 In this case we do exactly as above use the convenient pre configured SUA Only set and also go to Menu 15 2 1...

Page 65: ...our first inside FTP server for FTP traffic in both directions 1 1 mapping giving both local and global IP addresses Rule 2 We map our second IGA to our second inside FTP server for FTP traffic in bo...

Page 66: ...ure the Address Mapping Sets Step 3 Choose 1 to begin configuring this new set Enter a Set Name choose the Edit Action and then select 1 from Select Rule field Press ENTER to confirm Step 4 Select Typ...

Page 67: ...Example3 Rule 1 Type One to One Local IP Start 192 168 1 10 End N A Global IP Start 10 132 50 1 End N A Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle Menu 15 1 1 Address Mapping R...

Page 68: ...port address translation In this case it is better to use Many to Many No Overload mapping as port numbers do not change for Many to Many No Overload and One to One NAT mapping types The following fi...

Page 69: ...following screen Figure 4 25 Example 4 Menu 15 1 1 Address Mapping Rules Menu 15 1 1 1 Example4 Rule 1 Type Many to Many No Overload Local IP Start 192 168 1 10 End 192 168 1 12 Global IP Start 10 132...

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Page 71: ...nearest unit when bills are calculated For example the Prestige may make a call but drop the call after 10 seconds maybe there was no reply but the call would still be charged at a minimum time unit...

Page 72: ...ame 2 ________ 3 ________ 4 ________ 5 ________ 6 ________ 7 ________ 8 ________ Enter Node to Edit Menu 11 1 Remote Node Profile Rem Node Name nodename Active Yes Call Direction Outgoing Incoming Rem...

Page 73: ...ll drop any incoming calls from this remote node Outgoing Call Direction Several other fields in this menu depend on this parameter For example in order to enable Callback the Call Direction must be B...

Page 74: ...or this field are z CHAP PAP Your Prestige will accept either CHAP or PAP when requested by this remote node CHAP PAP z CHAP accept CHAP only CHAP Outgoing Authen z PAP accept PAP only PAP Outgoing Pr...

Page 75: ...Menu 11 5 to edit the filter sets See the Remote Node Filter section for more details Default No Session Option Idle Timeout sec This value specifies the number of idle seconds that elapses before th...

Page 76: ...dwidth on demand focuses on the Base Transmission Rate BTR and the Maximum Transmission Rate MTR The relationship between BTR and MTR are shown below Table 5 2 BTR v MTR for BOD BTR MTR Setting No of...

Page 77: ...PPP Options 5 1 6 Editing PPP Options To edit the remote node PPP Options move the cursor to the Edit PPP Options field in Menu 11 1 Remote Node Profile and use the space bar to select Yes Press Enter...

Page 78: ...nel is used or 128 where two channels are used as soon as a packet triggers a call 64 128 Max Trans Rate Enter the maximum data transfer rate allowed for this remote node This parameter is in kilobits...

Page 79: ...are accepted in this field For more information on defining the filters see Chapter 9 The Prestige comes with a prepackaged filter set NetBIOS_WAN that blocks NetBIOS packets call protocol filter 1 Y...

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Page 81: ...application is to use your Prestige to connect a branch office to the headquarters as depicted in the following diagram 6 1 LAN to LAN Application Figure 6 1 TCP IP LAN to LAN Application For the bra...

Page 82: ...e space bar to toggle and set the value to Yes Press Enter to open Menu 11 3 Network Layer Options Figure 6 2 Menu 11 3 Remote Node TCP IP Options The following diagram explains the Sample IP Addresse...

Page 83: ...mote Prestige WAN IP address or the remote Prestige LAN IP address This depends on the remote router s WAN IP i e for the remote Prestige the My WAN Addr settings in Menu 4 For example see Figure 6 3...

Page 84: ...ew feature Address Mapping Set A NAT Server Set is a list of LAN side servers mapped to external ports similar to the old SUA menu 15 1 before You may enter any server set number up to 10 but the firs...

Page 85: ...ote node Each remote node specifies only the network to which the gateway is directly connected and the Prestige has no knowledge of the networks beyond For instance the Prestige knows about network N...

Page 86: ...creen Figure 6 6Edit IP Static Route Menu 12 IP Static Route Setup 1 ________ 2 ________ 3 ________ 4 ________ 5 ________ 6 ________ 7 ________ 8 ________ Enter selection number Menu 12 1 Edit IP Stat...

Page 87: ...r If you need to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be identical to the host ID IP Subnet Mask Enter the subn...

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Page 89: ...in Users Remote Nodes Your Prestige will only answer calls from remote dial in users it will not make calls to them Your Prestige can make calls to and receive calls from the remote node All remote di...

Page 90: ...Default Dial In Setup to set the operational parameters for all dial in users An example of remote access server for telecommuters is shown in Figure 7 1 Example of Telecommuting LAN to LAN Server Ap...

Page 91: ...callback is used as an ISDN toll saving feature because the call can be disconnected immediately without picking up the phone In previous ZyNOS versions only the remote node was capable of CLID callb...

Page 92: ...meter for all incoming calls There are three options for this field z None No CLID is required z Required CLID must be available or the Prestige will not answer the call z Preferred If the CLID is ava...

Page 93: ...e and password from the far end that it is dialing to If the remote node requires mutual authentication set this field to Yes Yes No O G Login Enter in the login name to be used to respond to the peer...

Page 94: ...plied By IP Pool field The IP pool contains contiguous IP addresses and this field specifies the first one in the pool IP Count 1 2 In this field enter the number 1 or 2 of addresses in the IP Pool Fo...

Page 95: ...ning the filters see Chapter 9 Figure 7 4 Default Dial in Filter 7 3 Dial In Users Setup The following steps describe the setup procedure for setting up a remote dial in user Step 1 From the Main Menu...

Page 96: ...User as shown below Figure 7 6 Edit Dial in User Menu 14 1 Edit Dial in User User Name Active Yes Password Callback No Phone Supplied by Caller N A Callback Phone N A Rem CLID Idle Timeout 300 Press...

Page 97: ...he user if requested In such a case your Prestige will disconnect the initial call from this user and dial back to the specified callback number see below z No The default is no callback z Optional Th...

Page 98: ...R to Confirm to save your configuration or press Esc at any time to cancel 7 3 1 CLID Authentication CLID Calling Line IDentification authentication affords you the security of limiting a user to only...

Page 99: ...conventions that can be generalized as follows Please check with your telephone company for the services it offers Table 8 1 Supplemental Services by region Europe North America Call Waiting Call Hol...

Page 100: ...e number In this case you may want to request that the features be enabled on your second directory number as well 8 2 Setting Up Supplemental Phone Service All Supplemental Phone Services are enabled...

Page 101: ...ll waiting indicator tone Dropping current call to switch to incoming holding call After hearing a Call Waiting indicator tone simply hang up the telephone and wait for the telephone to ring before an...

Page 102: ...st be subscribed from your telephone company 8 6 1 How To Use Call Transfer Transferring an active call to a third party Once you have an active call Caller A press the flash key to put Caller A on ho...

Page 103: ...ands where you pick up the handset and press the flash key before dialing the following Table 8 3 Phone Flash Commands Command Meaning 20 forward number Activate CFB Call Forwarding Busy 21 forward nu...

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Page 105: ...ts must pass through the data filters before they encounter the call filters Call filters are divided into two groups the built in call filters and user defined call filters Your Prestige has built in...

Page 106: ...ilter Rule Execute Filter Rule Next Filter Rule Available Fetch Next Filter Rule No Fetch First Filter Set Yes Check Next Rule Drop No Forward Figure 9 1 Filter Rule Process You can apply up to four f...

Page 107: ...s you to configure up to twelve filter sets with six rules in each set for a total of 72 filter rules in the system You can apply up to four filter sets to a particular port to block multiple types of...

Page 108: ...nter a descriptive name or comment in the Edit Comments field and press Enter Step 4 Press Enter at the message Press ENTER to confirm to open Menu 21 1 Filter Rules Summary Menu 21 Filter Set Configu...

Page 109: ...A Refers to Active Y means the filter rule is active N means the filter rule is inactive Menu 21 1 Filter Rules Summary A Type Filter Rules M m n 1 Y IP Pr 6 SA 0 0 0 0 DA 0 0 0 0 DP 137 N D N 2 Y IP...

Page 110: ...he rule just checked If More is Yes then Action Matched and Action Not Matched will be N A Y means there are more rules to check N means there are no more rules to check m Refers to Action Matched F m...

Page 111: ...Use the space bar to select the type of rule that you wish to create in the Filter Type field and press Enter to open the respective menu 9 3 1 Filter Types and NAT The network layer filters are colle...

Page 112: ...are provided for protocol and device filter sets If you include a protocol filter set in a device filters field or vice versa the Prestige will warn you and will not allow you to save 9 3 2 TCP IP Fil...

Page 113: ...packets do not have source route Yes No Destination IP Addr Enter the destination IP Address of the packet you wish to filter This field is a don t care if it is 0 0 0 0 IP address Destination IP Mas...

Page 114: ...gainst the value given in Source Port None Less Greater Equal Not Equal TCP Estab This field is applicable only when IP Protocol field is 6 TCP If yes the rule matches only established TCP connections...

Page 115: ...u have completed filling in Menu 21 1 1 TCP IP Filter Rule press Enter at the message Press Enter to Confirm to save your configuration or press Esc to cancel This data will now be displayed on Menu 2...

Page 116: ...Check IP Protocol Drop Drop Packet Accept Packet Drop Forward Check Next Rule Check Next Rule Check Next Rule Forward Not Matched Yes No Check Src IP Addr Apply SrcAddrMask to Src Addr Matched Check...

Page 117: ...data portion before comparing the result against the Value to determine a match The Mask and Value are specified in hexadecimal numbers Note that it takes two hexadecimal digits to represent a byte s...

Page 118: ...f the data portion in the packet that you wish to compare The range for this field is 0 to 8 Default 0 Mask Enter the mask in Hexadecimal to apply to the data portion before comparison Value Enter the...

Page 119: ...les have been configured in Menu 21 to prevent NetBIOS traffic from triggering calls see Figure 8 7 Menu 21 Filter Set Configuration 9 4 1 Ethernet traffic You seldom need to filter Ethernet traffic h...

Page 120: ...Default Dial in Filter to specify the filter set s to apply to the incoming and outgoing traffic between all dial in users and your Prestige Note that these filter set s only apply to the dial in use...

Page 121: ...hown below Figure 10 1 Telnet Configuration on a TCP IP Network 10 2 Telnet Under NAT When NAT is enabled and an inside telnet server is specified telnet connections from the outside will be forwarded...

Page 122: ...ity to the console port over telnet If you have already connected to your Prestige via telnet you will be logged out if another user logs in to the Prestige via the console port 10 3 2 System Timeout...

Page 123: ...m software This chapter describes how to use these tools in detail Select menu 24 in the main menu to open Menu 24 System Maintenance as shown below Figure 11 1 Menu 24 System Maintenance Menu 24 Syst...

Page 124: ...ystem Maintenance Status It should be noted that these fields are READ ONLY and are meant to be used for diagnostic purposes Figure 11 2 Menu 24 1 System Maintenance Status The following table describ...

Page 125: ...Time Time this channel has been connected to the current remote node Total Outgoing call Time Shows the total outgoing call time for both B1 and B2 channels since the system has been powered up Ether...

Page 126: ...st packet Type Raw With this information you can determine the workstation from the source IP address or the source MAC address of the packet 11 1 1 System Information LAN Packet Which Triggered Last...

Page 127: ...try Code refers to the one byte country code value in decimal notation Ethernet Address refers to the Ethernet MAC Media Access Control of your Prestige IP Address This is the IP address of the Presti...

Page 128: ...y The second is the UNIX syslog facility for message logging 11 2 1 Viewing Error Log The first place you should look for clues when something goes wrong is the error log Follow the procedure below to...

Page 129: ...can be configured in Menu 24 3 2 System Maintenance Syslog and Accounting as shown below Figure 11 7 Menu 24 3 2 System Maintenance Syslog and Accounting You need to configure the following 3 paramete...

Page 130: ...Prestige sends three types of syslog messages call information messages i e CDR error information messages and session information messages Some examples of these syslog messages are shown below 1 Ca...

Page 131: ...Diagnostic Follow the procedure below to get to Diagnostic Step 1 From the Main Menu select option 24 to open Menu 24 System Maintenance Step 2 From this menu select option 4 Diagnostic This will open...

Page 132: ...vides a way for you to place a call to a remote node manually This tests the connectivity to that remote node When you use this command the screen displays what is happening during the call setup and...

Page 133: ...t any key to continue Dialing chan 2 phone last 9 digit 23456 Call CONNECT speed 64000 chan 2 prot 1 LCP up CHAP send response Login to remote failed Check name passwd Receive Terminal REQ IPCP down L...

Page 134: ...Step 1 Go to Menu 24 5 shown next Figure 11 11 Backup Configuration Step 2 Press Y to indicate that you want to continue The following procedure is for the HyperTerminal program The procedure for oth...

Page 135: ...11 14 Restore Configuration Step 2 Press Y to indicate that you want to continue The following procedure is for the HyperTerminal program The procedure for other serial communications programs should...

Page 136: ...menu 24 7 2 on the other hand rewrites all configuration data as well as system related data the error log and the trace log If you forget your password for instance see section 2 7 1 you will need to...

Page 137: ...ur terminal Step 3 After successful firmware upload enter atgo to restart the Prestige If you replace the current configuration file with the default configuration file i e P100IH rom you will lose al...

Page 138: ...o 5 to restore the five minute SMT timeout default when the file transfer is complete Step 4 Launch the TFTP client on your workstation and connect to the Prestige Set the transfer mode to binary befo...

Page 139: ...enotes the number preceeding the colon to give the console port speed following the colon in the list of numbers that follows e g ATBA3 will give a console port speed of 9 6 Kbps ATSE displays the see...

Page 140: ...Debug Command Listing ATHE ATGO ATUR ATUR3 ATBAx ATTD ATSE ATSH print help boot system upload RAS code upload RAS configuration file change baud rate 1 38 4 2 19 2 3 9 6 4 57 6 5 115 2 download confi...

Page 141: ...allows you to set a limit on the total outgoing call time of the Prestige over a period of time When the total outgoing call time exceeds the limit the current call will be dropped and any future outg...

Page 142: ...oing digital call within the timeout value The default is 30 Retry Counter How many times a busy or no answer telephone number is retried before it is put on the blacklist The default is 0 and the bla...

Page 143: ...problems connecting in the past The only operation allowed is for you to take a number off the list by entering its index number Menu 24 9 2 shows the list of telephone numbers that have been blackli...

Page 144: ...dial in user callback will be blocked After each period the total budget is reset The default for the total budget is 0 minutes and the period is 0 hours meaning no budget control You can reset the a...

Page 145: ...he number of calls made to or received from that telephone number Max This is the length of time of the longest telephone call Min This is the length of time of the shortest telephone call Total This...

Page 146: ...ettings of your Prestige Figure 11 28 System Maintenance Time and Date Setting Menu 24 10 System Maintenance Time and Date Setting Use Time Server when Bootup None Time Server IP Address N A Current T...

Page 147: ...etwork administrator or use trial and error to find a protocol that works If you select None this is the default value you can enter the time manually but each time the system is booted the time date...

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Page 149: ...f we apply sets 1 2 3 4 in a remote node then set 1 will Menu 26 Schedule Setup Schedule Set 1 2 3 4 5 6 Name ______________ ______________ ______________ ______________ ______________ ______________...

Page 150: ...at the connection is maintained whether or not there is a demand call on the line and persist for the time period specified in the Duration field Forced Down means that the connection is blocked wheth...

Page 151: ...How Often field above then enter the date the set should activate here in year month date format Weekday Day If you selected Weekly in the How Often field above then select the day s the set should ac...

Page 152: ...ddr Call Direction Both Edit IP No Incoming Telco Option Rem Login Transfer Type 64K Rem Password Allocated Budget min Rem CLID Period hr Schedules 1 3 4 11 Call Back No Nailed Up Connection N A Outgo...

Page 153: ...oblem Corrective Action None of the LEDs are on when you power on the Prestige Check the connection between the AC adapter and the Prestige If the error persists you may have a hardware problem In thi...

Page 154: ...save the parameters entered in menu 2 but receive the message Save successful but Failed to initialize ISDN Press ESC to exit If the code is 3 this indicates a general failure Verify the provisioning...

Page 155: ...then refer to the section on the line problems Can t connect to a remote node or ISP In Menu 24 4 5 do a manual call to that remote node Observe the messages and take appropriate actions 13 5 Problems...

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Page 157: ...el Service Unit Data Service Unit DCE Data Communications Equipment DOVBS Data Over Voice Bearer Service DHCP Dynamic Host Configuration Protocol DNS Domain Name System DTE Data Terminal Equipment IAN...

Page 158: ...twork RFC Request For Comment RIP Routing Information Protocol SAP IPX Service Advertising Protocol SNMP Simple Network Management Protocol SUA Single User Account TA ISDN Terminal Adapter TFTP Trivia...

Page 159: ...uter Configuration 11 15 Upload Router Firmware 11 14 dial in user 7 1 Dial In Users Setup 7 7 DNS 3 3 3 5 Domain Name 4 24 encapsulation 5 8 Ethernet 2 13 Filename Conventions 2 7 filter 2 14 5 9 7 7...

Page 160: ...Ping 11 10 power adapter 2 3 PPP 5 4 5 7 private 6 4 6 7 RAS code 11 14 remote node 5 1 7 1 Remote Node 5 8 11 2 11 3 11 10 Resetting the Prestige 2 8 restore 11 13 RIP 3 2 3 6 6 4 Server 1 3 8 4 11 4...

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