ZyXEL Communications P-660HW-DX, User Manual

Page: 259 / 364

P-660HW-Dx User’s Guide
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H A P T E R
21
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• ZyXEL Device Access and Login
• Internet Access
21.1 Power, Hardware Connections, and LEDs
V
The ZyXEL Device does not turn on. None of the LEDs turn on.
1 Make sure the ZyXEL Device is turned on.
2 Make sure you are using the power adaptor or cord included with the ZyXEL Device.
3 Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in
to an appropriate power source. Make sure the power source is turned on.
4 Turn the ZyXEL Device off and on.
5 If the problem continues, contact the vendor.
V
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.4 on page 35 .
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the ZyXEL Device off and on.
5 If the problem continues, contact the vendor.