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Prestige

 128IMH  ISDN Modem/ Router/Hub 

System Maintenance

 

 

14-1 

Chapter 14 

System Maintenance 

 

This chapter covers the diagnostic tools that help you to maintain your Prestige.  These tools 
include updates on system status, port status, log and trace capabilities and upgrades for the 
system software. This chapter describes how to use these tools in detail. 

Select menu 24 in the main menu to open Menu 24 - System Maintenance, as shown below. 

Figure 14-1 Menu 24 - System Maintenance  

Menu 24 - System Maintenance 

1.  System Status 
2.  System Information and Console Port Speed 

3.  Log and Trace 
4.  Diagnostic 

5.  Backup Configuration 

6.  Restore Configuration 
7.  Software Update 

8.  Command Interpreter Mode 
9.  Call Control 

 

Enter Menu Selection Number: 

Summary of Contents for P-128IMH

Page 1: ...Prestige 128IMH User s Guide Version 1 0 ZyXEL TOTAL INTERNET ACCESS SOLUTION...

Page 2: ...ritten permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or...

Page 3: ...ccordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turnin...

Page 4: ...ith the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the suppli...

Page 5: ...he approximation of the laws of the member states relation to Electro Magnetic Compatibility EMC Directive 2 Council Directive 91 263 EEC of 29 April 1991 on the approximation of the laws of the Membe...

Page 6: ...s provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness...

Page 7: ...r checkhttp www zyxel com for a listing E Mail Sales sales zyxel com sales zyxel com tw Web Site www zyxel com www zyxel com Phone 714 632 0882 8 00 to 5 00 PM PST 886 3 5782439 Ext 266 8 00 to 5 00 P...

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Page 9: ...e Router 1 1 1 2 Features of Prestige 128IMH 1 1 1 3 The Built In Modem 1 5 1 4 Applications for Prestige 128IMH 1 5 Chapter 2 2 1 Hardware Installation Initial Setup 2 1 2 2 Prestige 128IMH Rear Pane...

Page 10: ...uration 3 8 3 5 Single User Account 3 11 3 6 Configuring Backup ISP Accounts 3 14 Chapter 4 4 1 Remote Node Configuration 4 1 4 1 Remote Node Setup 4 1 Chapter 5 5 1 Remote Node TCP IP Configuration 5...

Page 11: ...rver 8 2 8 2 LAN to LAN Server Application 8 3 8 3 Default Dial In Setup 8 4 8 4 Dial In Users Setup 8 8 8 5 Multiple Servers behind SUA 8 12 Chapter 9 9 1 Advanced Phone Services 9 1 9 1 Getting Star...

Page 12: ...11 1 Chapter 12 12 1 System Security 12 1 12 1 Changing the System Password 12 1 12 2 Using RADIUS Authentication 12 3 Chapter 13 13 1 Telnet Configuration and Capabilities 13 1 13 1 About Telnet Con...

Page 13: ...trol 14 20 Chapter 15 15 1 Troubleshooting 15 1 15 1 Problems Starting Up the Prestige 15 1 15 2 Problems With the ISDN Line 15 2 15 3 Problems with the LAN Interface 15 3 15 4 Problems Connecting to...

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Page 15: ...Main Menu 2 9 Figure 2 6 Menu 23 System Security 2 10 Figure 2 7 Menu 23 1 System Security Change Password 2 11 Figure 2 8 Menu 1 General Setup 2 12 Figure 2 9 Menu 2 ISDN Setup 2 17 Figure 2 10 ISDN...

Page 16: ...Route Setup 5 6 Figure 5 6 Menu 12 1 IP Static Route Setup 5 6 Figure 5 7Edit IP Static Route 5 7 Figure 6 1 Netware Server 6 3 Figure 6 2 Prestige in an IPX Environment 6 4 Figure 6 3 Menu 3 3 Novell...

Page 17: ...Figure 10 6 Menu 21 1 3 IPX Filter Rule 10 13 Figure 11 1 Menu 22 SNMP Configuration 11 1 Figure 12 1 Menu 23 System Security 12 1 Figure 12 2 Menu 23 1 System Security Change Password 12 2 Figure 12...

Page 18: ...aintenance Upload Firmware 14 15 Figure 14 12 Menu 24 7 1 Uploading Router Firmware 14 15 Figure 14 13 Menu 24 7 2 System Maintenance Upload Router Configuration File 14 17 Figure 14 14 Boot module co...

Page 19: ...P IP Ethernet Setup Menu Fields 3 7 Table 3 3 Internet Account Information 3 8 Table 3 4 Internet Access Setup Menu Fields 3 9 Table 3 5 Single User Account Menu Fields 3 13 Table 4 1 Remote Node Prof...

Page 20: ...he Filter Rules Summary Menu 10 4 Table 10 2 Abbreviations Used in the Filter Rules Summary Menu continued 10 5 Table 10 3 Abbreviations Used If Filter Type Is IP 10 5 Table 10 4 Abbreviations Used If...

Page 21: ...7 Call History Fields 14 25 Table 15 1 Troubleshooting the Start Up of your Prestige 15 1 Table 15 2 Troubleshooting the ISDN Line 15 2 Table 15 3 Troubleshooting the LAN Interface 15 3 Table 15 4 Tro...

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Page 23: ...rnal hub Your Prestige128MH is easy to install and to configure since you do not need to set any switches The Prestige Web Configurator is a JAVA based utility designed that allows users to access the...

Page 24: ...ne number s Completing the Setup Information Worksheet Before you continue locate the worksheet at Chapter 15 This information worksheet has been provided to help you collect the necessary information...

Page 25: ...ring the ISDN line with other devices then configure B Channel to Switch Unused Telephone Number s Record on the worksheet the telephone number s given to you by your telephone company Some switch typ...

Page 26: ...ol An IP address consists of two parts the network ID and the host ID The IP Subnet Mask is used to specify the network ID portion of the address expressed in dotted decimal notation The Prestige auto...

Page 27: ...nance Chapters 9 13 provides information on management and maintenance facilities for network administrators 5 Troubleshooting Chapter 14 provides information about solving common problems Regardless...

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Page 29: ...128IMH The following are the key features of the Prestige 128IMH ISDN Basic Rate Interface BRI Support The P128IMH supports a single BRI A BRI offers two 64Kbps channels which can be used independent...

Page 30: ...ocol link layer protocol Integrated 4 Port Ethernet Hub The built in 4 port Ethernet 10Base T hub saves you the cost and the clutter of an external hub Dial On Demand The Dial On Demand feature allows...

Page 31: ...ntralized management PAP and CHAP Security The Prestige supports PAP Password Authentication Protocol and CHAP Challenge Handshake Authentication Protocol CHAP is more secure than PAP however PAP is r...

Page 32: ...File via LAN or WAN PCT Prestige Configuration Transfer the stand alone Java based utility allows backup and restoration of the configuration file via LAN or WAN Upgrade P128IMH Firmware via LAN PCT a...

Page 33: ...sible only when it connects to a V 90 server When it connects to another V 90 client the maximum throughput is 33 6 kbps in both directions The modem also supports V 42bis compression to speed up data...

Page 34: ...can also be used for other LAN to LAN connections 1 4 2 Multi Protocol Multilink LAN to LAN Connection You can use the Prestige to connect two geographically dispersed networks over up to 128Kbps over...

Page 35: ...AN This feature enables users that have workstations with remote access capabilities e g Windows 95 to dial in to access the network resources without physically being in the office Either PAP Passwor...

Page 36: ...Prestige 128IMH ISDN Modem Router Hub 1 8 Getting to know your Prestige Figure 1 3 Telecommuting Remote Access Server Application...

Page 37: ...nel PWR The PWR power LED is on when power is applied to the Prestige TST A blinking TST test LED indicates the Prestige is functioning properly A steady or an off TST indicates malfunction ISDN LNK T...

Page 38: ...t your Prestige 128MH to the LAN and to the ISDN network Step 1 Connecting the ISDN Line Connect the Prestige to the ISDN network using the included ISDN black cable Plug one end of the cable into the...

Page 39: ...ator software on a workstation and connect it to the Prestige through the console port Connect the 9 pin smaller end of the console cable to the console port of the Prestige and the 25 pin bigger end...

Page 40: ...Prestige 128IMH ISDN Modem Router Hub 2 4 Hardware Installation and Setup After the Prestige is properly set up you can make future changes to the configuration through telnet connections...

Page 41: ...to press Enter to continue as shown Figure 2 3 Power On Display Step 2 Entering Password The login screen appears after you press Enter prompting you to enter the password as shown below For your fir...

Page 42: ...Prestige 128IMH ISDN Modem Router Hub 2 6 Hardware Installation and Setup Figure 2 4 Login Screen...

Page 43: ...t field You can also use the Up Down arrow keys to move to the previous and the next field respectively Enter information Fill in or Press the Space bar to toggle You need to fill in two types of fiel...

Page 44: ...Prestige 128IMH ISDN Modem Router Hub 2 8 Hardware Installation and Setup...

Page 45: ...emote Node Setup Use this menu to setup the Remote Node for LAN to LAN connection including Internet connection 12 Static Routing Setup Use this menu to setup static route for different protocols 13 D...

Page 46: ...setup security related parameters 24 System Maintenance This menu provides system status diagnostics firmware upload etc 99 Exit To exit from SMT and return to the blank screen 2 6 Changing the Syste...

Page 47: ...press Enter Figure 2 7 Menu 23 1 System Security Change Password Step 3 Enter your new system password and press Enter Step 4 Re type your new system password for confirmation and press Enter Note tha...

Page 48: ...p 1 Enter 1 in the Main Menu to open Menu 1 General Setup Step 2 The Menu 1 General Setup screen appears as shown below Fill in the required fields marked and turn on the individual protocols for your...

Page 49: ...me optional Enter the name up to 8 characters of the person in charge of this Prestige JohnDoe Protocols Turn on or off routing for the individual protocols Press space bar to toggle Route IP Route IP...

Page 50: ...s to different ports e g subaddress 1 to data calls and 2 to A B adapter 1 2 8 3 Incoming Call Routing The Incoming Phone Number Matching setting governs how incoming calls are routed If you select Mu...

Page 51: ...e incoming calls you can still place outgoing modem calls even if this field is Disable 2 8 6 PABX Outside Line Prefix A PABX Private Automatic Branch eXchange generally requires you to dial a number...

Page 52: ...ta calls 101 for A B adapter 1 and 102 for A B adapter 2 Menu 2 ISDN Setup Switch Type DSS 1 Taiwan B Channel Usage Switch Switch ISDN Data A B Adapter 1 A B Adapter 2 A B Adapter 2 Accepts Modem Call...

Page 53: ...or outside line access if the Prestige is connected to a PABX otherwise leave it blank The maximum number of digits is 4 Outgoing Calling Party Number You only need to fill in this field if your switc...

Page 54: ...ether the other party can see your number when you call If set to Enable the Prestige sends the caller ID and the party you call can see your number otherwise the caller ID is blocked When you are fin...

Page 55: ...u to specify the filter sets that you wish to apply to the Ethernet traffic You seldom need to filter Ethernet traffic however the filter sets may be useful to block certain packets reduce traffic and...

Page 56: ...s 2 10 Protocol Dependent Ethernet Setup Depending on the protocols for your applications you need to configure the respective Ethernet Setup as outlined below l For TCP IP Ethernet setup refer to Cha...

Page 57: ...etup The first step is to enable the IP routing in Menu 1 General Setup To edit Menu 1 enter 1 in the Main Menu to select General Setup and press Enter Set the Route IP field to Yes by pressing the sp...

Page 58: ...served this block of addresses specifically for private use please do not use any other number unless you are told otherwise Let s say you select 192 168 1 0 as the network number which covers 254 ind...

Page 59: ...sting also By default RIP direction is set to Both and the Version set to RIP 1 3 2 3 DHCP Configuration DHCP Dynamic Host Configuration Protocol allows the individual clients workstations to obtain t...

Page 60: ...are conveyed through IPCP negotiation The Prestige supports the IPCP DNS server extensions through the DNS proxy feature If the Primary and Secondary DNS Server fields in DHCP Setup are not specified...

Page 61: ...P Setup and press Enter The screen now displays Menu 3 2 TCP IP and DHCP Ethernet Setup as shown below Figure 3 2 Menu 3 2 TCP IP and DHCP Ethernet Setup Menu 3 2 TCP IP and DHCP Ethernet Setup DHCP S...

Page 62: ...CP server If set to None DHCP server will be disabled When DHCP is used the following four items need to be set None Server default Client IP Pool Starting Address This field specifies the first of th...

Page 63: ...et Mask Your Prestige will automatically calculate the subnet mask based on the IP address that you assign Unless you are implementing subnetting use the subnet mask computed by the Prestige 255 255 2...

Page 64: ...enu 11 Before you configure your Prestige for Internet access you need to collect your Internet account information from your ISP Use the table below to record your Internet Account Information Table...

Page 65: ...entification purposes only ISP IP Addr Enter the IP Address of the remote gateway at the ISP s site If you don t have this data just leave it blank Pri Phone and Sec Phone Number Both the Primary and...

Page 66: ...nly available if the transfer type is 64K See menu 11 2 for more details Idle Timeout This value specifies the number of idle seconds that elapses before the remote node is automatically disconnected...

Page 67: ...dress thus saving significantly on the subscription fees Check with your ISP before you enable this feature illustrates a typical Single User Account topology Figure 3 4 Single User Account Topology T...

Page 68: ...work Your Prestige accomplishes this address sharing by translating the internal LAN IP addresses to a single address that is globally unique on the Internet For more information on IP address transla...

Page 69: ...select Yes or No to disable SUA Then follow the instructions on how to configure the SUA fields Table 3 5 Single User Account Menu Fields Field Description Single User Account Select Yes to enable SUA...

Page 70: ...chapter Step 2 Enter Menu 11 then select an unused remote node Step 3 In Menu 11 1 choose a name for your backup ISP account then set the Active field to No and enter your outgoing login name passwor...

Page 71: ...Modem Router Hub Internet Access 3 15 Step 3 Enter Menu 11 again and select your Backup ISP Step 4 In Menu 11 1 set the Active field to Yes You will now be able to access the Internet through the bac...

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Page 73: ...will trigger your Prestige to make a call automatically i e Dial On Demand In this chapter we will discuss the parameters that are protocol independent The protocol dependent configuration will be co...

Page 74: ...5 ________ 6 ________ 7 ________ 8 ________ 9 ________ 10 ________ 11 ________ 12 ________ Enter Node to Edit Menu 11 1 Remote Node Profile Rem Node Name remotenodename Active Yes Call Direction Outg...

Page 75: ...ginning of the name in Menu 11 Press space bar to toggle Yes No l If this parameter is set to Both your Prestige can both place and receive calls to from this remote node Both l If set to Incoming you...

Page 76: ...r Prestige will call back after receiving a call from this remote node If this option is enabled your Prestige will disconnect the initial call from this node and call it back at the Outgoing Primary...

Page 77: ...ons For more information on configuring PPP options see the section Editing PPP Options Press space bar to toggle Yes then press Enter Rem IP Addr This is a required field if Route is set to IP Enter...

Page 78: ...y time to cancel 4 1 2 Nailed up Connection A nailed up connection is a dial up line where the connection is always up regardless of traffic demand The Prestige does two things when you specify a nail...

Page 79: ...in an MP bundle can be statically configured or dynamically determined at runtime as explained in the following section 4 1 5 Bandwidth on Demand The Bandwidth on Demand BOD feature adds or subtracts...

Page 80: ...direction will be included to determine if a link should be added or dropped Transmit will only use outgoing traffic to make this determination and Receive will only use incoming traffic to make this...

Page 81: ...Off Multiple Link Options BOD Calculation Select the direction of the traffic you wish to use in determining when to add or subtract a link The default for this field is Transmit or Receive Default Tr...

Page 82: ...l 4 1 7 Remote Node Filter Use Menu 11 5 Remote Node Filter to specify the filter set s to apply to the incoming and outgoing traffic between this remote node and the Prestige and to prevent certain p...

Page 83: ...AN to LAN application is to use your Prestige to connect a branch office to the headquarters as depicted in the folllowing diagram 5 1 LAN to LAN Application Figure 5 1 TCP IP LAN to LAN Application F...

Page 84: ...mong the protocols in the Route field The Route field should display Route IP or Route IP IPX Move the cursor to the Edit IP IPX Bridge field then press the space bar to toggle and set the value to Ye...

Page 85: ...n in the table below For more details on the IP Option fields refer to Chapter 3 Internet Access Application Table 5 1 TCP IP related fields in Remote Node Profile Field Description Option Route Make...

Page 86: ...User Account feature for your Prestige Use the space bar to toggle between Yes and No See Chapter 3 Internet Access Application for more information on the Single User Account feature Yes No Metric T...

Page 87: ...he one that is directly connected to a remote node Each remote node specifies only the network to which the gateway is directly connected and the Prestige has no knowledge of the networks beyond For i...

Page 88: ...2 1 IP Static Route Setup as shown below Figure 5 6 Menu 12 1 IP Static Route Setup Choosing a static route to edit produces the following screen Menu 12 1 IP Static Route Setup 1 ________ 2 ________...

Page 89: ...ys based on network number If you need to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be identical to the host ID IP S...

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Page 91: ...ts e g 0893A8CF The host number is a 48 bit quantity and usually is taken from the MAC Media Access Control address of the Ethernet hardware so you don t have to explicitly configure the node number A...

Page 92: ...figure as few frame types as possible on your NetWare server and use automatic frame detection on the clients to simplify management and to reduce network overhead 6 1 3 External Network Number Each o...

Page 93: ...Prestige 128IMH ISDN Modem Router Hub IPX Configuration 6 3 Figure 6 1 Netware Server...

Page 94: ...lowing diagram Figure 6 2 Prestige in an IPX Environment 6 2 1 Prestige on LAN with Server If your Prestige is on a LAN with a seed router you do not need to configure the LAN network numbers Your Pre...

Page 95: ...network numbers for each frame type enabled using the Ethernet Setup Menu 6 3 IPX Spoofing Your Prestige comes with several pre defined call filters designed to prevent certain IPX packets from trigge...

Page 96: ...Seed Router Determine if your Prestige is to act as a seed router Yes No Frame Type Enable Disable the individual frame type Remember to enable only the ones that are actually used on your network 802...

Page 97: ...LAN application is to use your Prestige to call from a branch office to the corporate headquarters to enable the stations in the branch office to access the NetWare servers at the headquarters as dep...

Page 98: ...PX is among the protocols in the Route field The Route field should display Route IPX or Route IP IPX Step 2 Move the cursor to the Edit IP IPX Bridge field then press the space bar to select Yes and...

Page 99: ...passed through to reach the remote node 1 default Tick Count This field indicates the time ticks required to reach the remote node 2 default W D Spoofing min This field is for the Prestige on the serv...

Page 100: ...ion to that remote node is established From Menu 12 select two then select one of the IPX Static Routes to open Menu 12 2 1 Edit IPX Static Route as shown below Figure 6 6 Menu 12 2 Edit IPX Static Ro...

Page 101: ...of the node on which the server resides If you are using a Novell IPX implementation this value is 000000000001 Socket This field contains the socket number on which the server will receive service r...

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Page 103: ...e e g SNA from one network to another The caveat is that compared to routing bridging generates more traffic for the same network layer protocol and it also demands more CPU cycles and memory For effi...

Page 104: ...alls Server When there are only IPX servers on the LAN No RIP or SAP packets will trigger calls In addition during the time when the line is down your Prestige will reply to watchdog messages from the...

Page 105: ...tep 2 Move the cursor to the Edit IP IPX Bridge field then press the space bar to select Yes and press Enter to open Menu 11 3 Network Layer Options Figure 7 2 Menu 11 3 Remote Node Bridging Options M...

Page 106: ...hen set to Yes any broadcasts coming from the LAN will trigger your Prestige to make a call to this remote node If it is set to No your Prestige will not make the outgoing call Ethernet Addr Timeout m...

Page 107: ...routes in Menu 12 3 1 by pressing 3 in menu 12 and then selecting one of the bridge static routes as shown below Figure 7 3 Menu 12 3 Bridge Static Route Setup Figure 7 4 Menu 12 3 1 Edit Bridge Stati...

Page 108: ...f the destination machine that you wish to bridge the packets to IP Address If available enter the IP address of the destination machine that you wish to bridge the packets to Gateway Node Enter the n...

Page 109: ...mote node All remote dial in users share one common set of parameters as defined in the Default Dial In Setup Menu 13 Each remote node can have its own set of parameters such as Bandwidth On Demand Pr...

Page 110: ...out capabilities e g a Windows PC or a Macintosh For telecommuters to call in to your Prestige you need to configure a dial in user profile for each telecommuter Additionally you need to configure th...

Page 111: ...ige to be set up as a LAN to LAN server you need to configure the Default Dial In Setup to set the operational parameters for incoming calls Additionally you must create a remote node for the router o...

Page 112: ...otocol independent fields in this menu For the protocol dependent fields refer to the appropriate chapters The table below describes and contains information on how to configure each parameter in Menu...

Page 113: ...scouraged Options for this field are l CHAP PAP Your Prestige will try CHAP first but PAP will be used if CHAP is not available l CHAP Use CHAP only l PAP Use PAP only l None Your Prestige tries to ac...

Page 114: ...the time interval to reset the above callback budget control IP Address Supplied By Dial in User If set to Yes the Prestige will allow a remote host to specify its own IP address If set to No the rem...

Page 115: ...field The IPX pool contains contiguous IPX network numbers and this field specifies the first one in the pool IPX Count 2 16 Enter the number 2 16 of network numbers in the IPX Pool For example if the...

Page 116: ...up to 4 filter sets separated by comma e g 1 5 9 12 in each of the filters field The default is no filters Spaces are accepted in this field For more information on defining the filters see Chapter 9...

Page 117: ...shown below Figure 8 6 Edit Dial in User Menu 14 1 Edit Dial in User User Name Active Yes Password Callback No Phone Supplied by Caller N A Callback Phone N A Rem CLID Idle Timeout 300 Press ENTER to...

Page 118: ...back to the user if requested In such a case your Prestige will disconnect the initial call from this user and dial back to the specified callback number see below l No The default is no callback l O...

Page 119: ...NTER to Confirm to save your configuration or press Esc at any time to cancel 8 4 1 CLID Authentication CLID Calling Line IDentification authentication affords you the security of limiting a user to o...

Page 120: ...e e g a server can provide both FTP and DNS service while another provides only web service Also since you need to specify the IP address of a server in the Prestige a server must have a fixed IP addr...

Page 121: ...o confirm prompt to save your configuration after you define all the servers or press ESC at any time to cancel Figure 8 7 Multiple Server Configuration The most often used port numbers are Table 8 5...

Page 122: ...ial In Server Configuration Services Port Number FTP File Transfer Protocol 21 Telnet 23 SMTP Simple Mail Transfer Protocol 25 DNS Domain Name System 53 HTTP Hyper Text Transfer protocol or WWW Web 80...

Page 123: ...ental Services Additional Call Offering ACO is required on your ISDN line in order to use the Call Waiting feature Flexible Calling is required on your ISDN line in order to use the Three Way Calling...

Page 124: ...electronically If the flash key is not available you can tap press and immediately release the hook by hand to achieve the same effect However using the flash key is preferred since the timing is muc...

Page 125: ...must be subscribed from your telephone company 9 5 1 How To Use Three Way Calling If you wish to call someone and conference him her in with an existing call Press the flash key to put the existing ca...

Page 126: ...you have an active call Caller A press the flash key to put Caller A on hold and receive a dial tone Dial the third party s telephone number Caller B When you are ready to conference the two calls to...

Page 127: ...igned by your telephone company and the number that you want the calls forwarded The second is with the phone flash commands where you pick up the handset and press the flash key before dialing the fo...

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Page 129: ...relative to a port Call filters are used to determine if a packet should be allowed to trigger a call Outgoing packets must pass through the data filters before they encounter the call filters Call f...

Page 130: ...tige allows you to configure up to twelve filter sets with six rules in each set for a total of 72 filter rules in the system You can apply up to four filter sets to a particular port to block multipl...

Page 131: ...Step 3 Enter a descriptive name or comment in the Edit Comments field and press Enter Step 4 Press Enter at the message Press ENTER to confirm to open Menu 21 1 Filter Rules Summary Menu 21 Filter Set...

Page 132: ...Table 10 1 Abbreviations Used in the Filter Rules Summary Menu Abbreviations Description Display Refers to the filter rule number 1 6 A Refers to Active Y means the filter rule is active N means the f...

Page 133: ...n Matched F means to forward the packet D means to drop the packet N means check the next rule n Refers to Action Not Matched F means to forward the packet D means to drop the packet N means check the...

Page 134: ...sed If Filter Type Is IPX Abbreviation Description PT IPX Packet Type SS Source Socket DS Destination Socket l If the filter type is GEN generic the following abbreviations listed in the following tab...

Page 135: ...applies the protocol filters to the native IP address and port number before NAT SUA for outgoing packets and after NAT SUA for incoming packets On the other hand the generic or device filters are app...

Page 136: ...lter 1 1 Filter Type TCP IP Filter Rule Active No IP Protocol 0 IP Source Route No Destination IP Addr IP Mask Port 0 Port Comp None Source IP Addr IP Mask Port 0 Port Comp None TCP Estab N A More No...

Page 137: ...ish to filter The range of this field is 0 to 65535 This field is a don t care if it is 0 0 65535 Destination Port Comp Select the comparison to apply to the destination port in the packet against the...

Page 138: ...ed Only packets that do not match the rule parameters will be logged l Both All packets will be logged None Action Matched Action Not Matched Both Action Matched Select the action for a matching packe...

Page 139: ...k bit wise ANDing to the data portion before comparing the result against the Value to determine a match The Mask and Value are specified in hexadecimal numbers Note that it takes two hexadecimal digi...

Page 140: ...255 Default 0 Length Enter the byte count of the data portion in the packet that you wish to compare The range for this field is 0 to 8 Default 0 Mask Enter the mask in Hexadecimal to apply to the dat...

Page 141: ...lter Type field and press Enter to open Menu 21 1 3 IPX Filter Rule as shown in the figure below Figure 10 6 Menu 21 1 3 IPX Filter Rule Menu 21 1 3 IPX Filter Rule Filter 1 1 Filter Type IPX Filter R...

Page 142: ...ter Destination Source Socket Enter the destination source socket number 2 byte in hexadecimal of the packets that you wish to filter Destination Source Socket Comp Select the comparis on you wish to...

Page 143: ...eep in mind that SNMP is only available if TCP IP is configured on your Prestige 11 2 Configuring SNMP To configure SNMP select option SNMP Configurationfrom the Main Menu to open Menu 22 SNMP Configu...

Page 144: ...m the management station public Trusted Host If you enter a trusted host your Prestige will only respond to SNMP messages from this address If you leave the field blank default your Prestige will resp...

Page 145: ...nd to configure an external authentication server 12 1 Changing the System Password To change the system password following steps below Step 1 Select option System Security in the Main Menu to open Me...

Page 146: ...press Enter Figure 12 2 Menu 23 1 System Security Change Password Step 4 Enter your new system password and press Enter Step 5 Re type your new system password for confirmation and press Enter As you...

Page 147: ...software along with documentation at http www livingston com Tech FTP pub le radius shtml or ftp ftp livingston com pub le radius Follow the included instructions to install the software on your serve...

Page 148: ...Prestige 128IMH ISDN Modem Router Hub 12 4 System Security...

Page 149: ...to open Menu 23 System Security Select option 2 External Server from this menu to open Menu 23 2 System Security External Server shown below Figure 12 3 Menu 23 2 System Security External Server Menu...

Page 150: ...e IP port number used by the authentication server The default is port 1645 1645 Key A password used to authenticate your Prestige to the RADIUS service Please note that this is between the Prestige a...

Page 151: ...ord the second field is always Zyxel CLID case sensitive The regular user name is put in a User Name field The following is an example of a CLID user record 5551212 Password Zyxel CLID User Name joeus...

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Page 153: ...iguring it is through the console port Once your Prestige is configured you can use telnet to configure it remotely as shown below Figure 13 1 Telnet Configuration on a TCP IP Network If your Prestige...

Page 154: ...ll connect to the Prestige directly 13 3 Telnet Capabilities 13 3 1 Single Administrator To prevent confusion and discrepancy on the configuration your Prestige only allows one administrator to log in...

Page 155: ...upgrades for the system software This chapter describes how to use these tools in detail Select menu 24 in the main menu to open Menu 24 System Maintenance as shown below Figure 14 1 Menu 24 System Ma...

Page 156: ...B1 channel call 2 disconnects the current B2 channel call 3 resets the counters 4 drops both B1 and B2 and ESC takes you back to the previous screen The table below describes the fields present in Men...

Page 157: ...hannel RXPkt The number of received packets on this channel Error The number of error packets on this channel CLU Current Line Utilization percentage of current bandwidth used on this channel ALU Aver...

Page 158: ...e figure above shows two examples of triggering packets from the LAN the first of an ICMP ping packet Type IP and the second a SAP broadcast packet Type Raw With this information you can determine the...

Page 159: ...e 14 4 System Maintenance Information Menu 24 2 1 System Maintenance Information Name Routing IP RAS S W Version V2 21B01 11 6 98 ISDN F W Version V 099 Country Code 238 LAN Ethernet Address 00 a0 c5...

Page 160: ...one byte country code value in decimal notation Ethernet Address refers to the Ethernet MAC Media Access Control of your Prestige IP Address This is the IP address of the Prestige in dotted decimal no...

Page 161: ...es wrong is the error trace log Follow the procedure below to view the local error trace log Step 1 Select option 24 from the Main Menu to open Menu 24 System Maintenance Step 2 From Menu 24 select op...

Page 162: ...xamples of typical error and information messages are presented in the figure below Figure 14 6 Examples of Error and Information Messages 60 4 PP07 INFO LAN promiscuous mode 0 61 4 PINI ERROR System...

Page 163: ...rameters Parameter Description Active Use the space bar to turn on or off syslog Syslog IP Address Enter the IP Address of your syslog server Log Facility Use the space bar to toggle between the 7 dif...

Page 164: ...1 call 41 C01 ANSWER Connected 49K 40001 line 1 channel 1 call 41 C01 Incoming Call Call Terminated 2 Error Information Messages line 1 channel 1 call 44 E01 CLID call refuse line 1 channel 1 call 45...

Page 165: ...ce Diagnostic Follow the procedure below to get to Diagnostic Step 1 From the Main Menu select option 24 to open Menu 24 System Maintenance Step 2 From this menu select option 4 Diagnostic This will o...

Page 166: ...lt your network administrator Manual Call This provides a way for you to place a call to a remote node manually This tests the connectivity to that remote node When you use this command you see traces...

Page 167: ...4 10 Trace Display for a Failed Authentication Strat dialing for node 1 Hit any key to continue Dialing chan 2 phone last 9 digit 23456 Call CONNECT speed 64000 chan 2 prot 1 LCP up CHAP send response...

Page 168: ...figuration Selecting option 6 from Menu 24 System Maintenance to restore the configuration from your workstation to the Prestige Again you must use the console port and XMODEM protocol to restore the...

Page 169: ...g XMODEM upload message before activating Xmodem upload on your terminal 3 After successful firmware upload enter atgo to restart the Prestige Figure 14 12 Menu 24 7 1 Uploading Router Firmware Menu 2...

Page 170: ...pload the configuration file 1 Enter atur3 after the Enter Debug Mode message 2 Wait for the Starting XMODEM upload message before activating Xmodem upload on your terminal 3 After successful firmware...

Page 171: ...FTP does not have any security check the Prestige records the IP address of the telnet client and accepts TFTP requests only from this address Menu 24 7 2 System Maintenance Upload Router Configuratio...

Page 172: ...hen the file transfer is completed Note that the telnet connection must be active and the SMT in CI mode before and during the TFTP transfer For details on TFTP commands please consult the documentati...

Page 173: ...e commands Debug Command Listing ATHE ATGO ATUR ATUR3 ATBAx ATTD ATSE ATSH print help boot system upload RAS code upload RAS configuration file change baud rate 1 38 4 2 19 2 3 9 6 4 57 6 5 115 2 down...

Page 174: ...er should be called before it is added to the blacklist and the interim between calls The budget management function allows you to set a limit on the total outgoing call time of the Prestige over a pe...

Page 175: ...option 9 Call Control in Menu 24 to go to Menu 24 9 System Maintenance Call Control as shown in the table below Figure 14 16 Menu 24 9 System Maintenance Call Control 14 8 1 Call Control Parameters F...

Page 176: ...t The default is 0 and the blacklist control is not enabled Retry Interval sec Elapsed time after a call fails before another call may be retried This applies before a telephone number is blacklisted...

Page 177: ...Prestige 128IMH ISDN Modem Router Hub System Maintenance 14 23 Figure 14 18 Menu 24 9 2 Blacklist...

Page 178: ...he total budget is reset The default for the total budget is 0 minutes and the period is 0 hours meaning no budget control You can reset the accumulated connection time in this menu by entering the in...

Page 179: ...ds Field Description Phone Number This is the telephone number of past incoming and outgoing calls Dir This shows whether the call was incoming or outgoing Rate This is the transfer rate of the call M...

Page 180: ...umber of calls made to or received from that telephone number Max This is the length of time of the longest telephone call Min This is the length of time of the shortest telephone call Total This is t...

Page 181: ...estige Problem Corrective Action None of the LEDs are on when you power on the Prestige Check the connection between the AC adapter and the Prestige If the error persists you may have a hardware probl...

Page 182: ...tempt to save the parameters entered in menu 2 but receive the message Save successful but Failed to initialize ISDN Press ESC to exit If the code is 3 this indicates a general failure Verify the prov...

Page 183: ...1 to verify the line status If it indicates down then refer to the section on the line problems Can t connect to a remote node or ISP In Menu 24 4 5 do a manual call to that remote node Observe the m...

Page 184: ...Prestige 128IMH ISDN Modem Router Hub 15 4 Troubleshooting If the remote dial in user is negotiating IPX verify that the IPX network number is valid from the IPX pool if it is being used...

Page 185: ...q Switch Switch q Switch Unused North America ISDN Switches AT T Northern Telecom 1st Phone Number 1st SPID Number Analog Call q Phone1 q Phone2 q DOVBS 2nd Phone Number 2nd SPID Number Analog Call q...

Page 186: ...us Incoming Number Matching q MSN q CDSA q Don t Care Analog Call Routing q A B 1 q A B 2 q Ignore Global Analog Call q Accept q Ignore Ethernet Setup Information Ethernet Interface q UTP q AUI IP Add...

Page 187: ...Service Unit DCE Data Communications Equipment DHCP Dynamic Host Configuration Protocol DNS Domain Name System DTE Data Terminal Equipment IANA Internet Assigned Number Authority IP Internet protocol...

Page 188: ...rvice RIP Routing Information Protocol SAP IPX Service Advertising Protocol SNAP Sub Network Access Protocol SNMP Simple Network Management Protocol SUA Single User Account TA ISDN Terminal Adapter TF...

Page 189: ...7 11 bridge static route 7 15 bridging 4 4 7 11 BTR See Base Transmission Rate budget 8 6 14 23 call control 14 20 call direction 4 2 callback 4 3 8 6 8 10 8 11 CHAP 4 4 CLID 4 3 8 5 8 11 community 11...

Page 190: ...hernet Setup 6 5 IPX filter rule 10 17 IPX LAN to LAN 6 6 IPX network number 6 1 6 2 8 6 IPX node number 6 1 IPX Spoofing 6 4 IPX static route 6 9 ISP 3 13 LAN 14 3 14 4 LAN to LAN 5 1 8 3 location 2...

Page 191: ...r 6 10 Single User Account 3 8 See SUA SMT 2 12 SNAP 6 1 SNMP 11 19 socket 6 10 software update 14 15 SUA 1 5 3 10 5 4 subnet mask 3 2 3 6 5 4 5 7 switch types xxi 15 26 syslog 14 9 system name 2 17 s...

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