Chapter 21 Troubleshooting
NWA3000-N Series User’s Guide
273
If a RADIUS server authenticates wireless stations, the re-authentication timer on
the RADIUS server has priority. Change the RADIUS server’s configuration if you
need to use a different re-authentication timer setting.
Device HA is not working.
• You may need to disable STP (Spanning Tree Protocol).
• The master and its backups must all use the same device HA mode (active-
passive).
• Configure a static IP address for each interface that you will have device HA
monitor.
• Configure a separate management IP address for each interface. You can use it
to access the NWA3000-N series AP for management whether the NWA3000-N
series AP is the master or a backup. The management IP address should be in
the same subnet as the interface IP address.
• Enable monitoring for the same interfaces on the master and backup NWA3000-
N series APs.
• Each monitored interface must have a static IP address and be connected to the
same subnet as the corresponding interface on the backup or master NWA3000-
N series AP.
• If you have multiple NWA3000-N series AP virtual routers on your network, use
a different cluster ID to identify each virtual router. There can only be one
master NWA3000-N series AP in each virtual router (same cluster ID).
A broadcast storm results when I turn on Device HA.
Do not connect the bridge interfaces on two NWA3000-N series APs without device
HA activated on both. Either activate device HA before connecting the bridge
interfaces or disable the bridge interfaces, connect the bridge interfaces, activate
device HA, and finally reactivate the bridge interfaces.
I cannot get the Device HA synchronization to work.
Only NWA3000-N series APs of the same model and firmware version can
synchronize.
Summary of Contents for NWA-3160
Page 2: ......
Page 14: ...Table of Contents NWA3000 N Series User s Guide 14 ...
Page 15: ...15 PART I User s Guide ...
Page 16: ...16 ...
Page 30: ...Chapter 1 Introduction NWA3000 N Series User s Guide 30 ...
Page 48: ...Chapter 2 The Web Configurator NWA3000 N Series User s Guide 48 ...
Page 54: ...Chapter 3 Configuration Basics NWA3000 N Series User s Guide 54 ...
Page 72: ...Chapter 4 Tutorials NWA3000 N Series User s Guide 72 ...
Page 73: ...73 PART II Technical Reference ...
Page 74: ...74 ...
Page 82: ...Chapter 5 Dashboard NWA3000 N Series User s Guide 82 ...
Page 146: ...Chapter 11 User NWA3000 N Series User s Guide 146 ...
Page 164: ...Chapter 12 AP Profile NWA3000 N Series User s Guide 164 ...
Page 170: ...Chapter 13 MON Profile NWA3000 N Series User s Guide 170 ...
Page 192: ...Chapter 14 Certificates NWA3000 N Series User s Guide 192 ...
Page 226: ...Chapter 15 System NWA3000 N Series User s Guide 226 ...
Page 252: ...Chapter 17 File Manager NWA3000 N Series User s Guide 252 ...
Page 262: ...Chapter 18 Diagnostics NWA3000 N Series User s Guide 262 ...
Page 264: ...Chapter 19 Reboot NWA3000 N Series User s Guide 264 ...
Page 266: ...Chapter 20 Shutdown NWA3000 N Series User s Guide 266 ...
Page 284: ...Chapter 22 Product Specifications NWA3000 N Series User s Guide 284 ...
Page 318: ...Appendix B Importing Certificates NWA3000 N Series User s Guide 318 ...
Page 372: ...Appendix D Open Software Announcements NWA3000 N Series User s Guide 372 ...
Page 378: ...Appendix E Legal Information NWA3000 N Series User s Guide 378 ...