ZyXEL Communications AMG1302-T11C, User Manual, Page: 221 / 307

Chapter 29 Troubleshooting
AMG1302-T11C User’s Guide
221
4
Turn the AMG1302-T11C off and on.
5
If the problem continues, contact the vendor.
29.2 AMG1302-T11C Access and Login
I forgot the IP address for the AMG1302-T11C.
1
The default IP address is 192.168.1.1 .
2
If you changed the IP address and have forgotten it, you might get the IP address of the AMG1302-
T11C by looking up the IP address of the default gateway for your computer. To do this in most
Windows computers, click
Start > Run , enter cmd , and then enter ipconfig . The IP address of the
Default Gateway might be the IP address of the AMG1302-T11C (it depends on the network), so
enter this IP address in your Internet browser.
3
If this does not work, you have to reset the device to its factory defaults. See Section 1.7 on page
16 .
I forgot the password.
1
The default admin user name and password can be found on the cover of this User’s Guide.
2
If this does not work, you have to reset the device to its factory defaults. See Section 1.7 on page
16 .
I cannot see or access the Login screen for the web configurator.
1
Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1 .
• If you changed the IP address ( Section 8.2 on page 120 ), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
forgot the IP address for the AMG1302-T11C.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
3
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled. See
Appendix D on page 259 .