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ZYCOO CooVox T-series IP Phone System Admin User Guide v4.0.0
call then it will go to voicemail.
If blind transfer sometimes seems inappropriate, you may use attended transfer feature. In a live call, you can
press *2 and the IPPBX system prompts “Transfer”, you then enter the number to transfer to, after someone
answers your call, you can introduce this call and hang-up at which point the call is transferred.
In an attended transfer, if the third party rang for 15 seconds without answering, the extension user will go back to
the caller and the transfer is terminated. You may also manually abort the transfer by pressing * when the third
party is still ringing.
Blacklist feature codes
Blacklist feature codes allow the extension users to add external phone numbers to IPPBX system blacklist from
their phones, consequently the numbers added will not be able to dial in to the IPPBX system.
Adding blacklist numbers from phone by using feature codes is the same as adding blacklist numbers from admin
and operator UI.
Blacklist the last caller allows you to dial *76 to directly add the last caller’s number to the IPPBX blacklist.
You may also dial *75 (end with #) and follow the voice prompts to specify the number you wish to blacklist to add
numbers to the IPPBX system blacklist.
To remove numbers from blacklist (whitelist a number), you can dial *075 (end with #) and follow the voice
prompts to specify the number you wish to whitelist.
Call Spy feature codes
Call Spy allows users to dial the spy feature codes following by an extension number to listen to the call
conversation in real-time.
Summary of Contents for CooVox T Series
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