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ZYCOO CooVox T-series IP Phone System Admin User Guide v4.0.0
Now you could apply this time rule to the
Inbound Routes
.
In the above example, there are only business hours and non-business hours for inbound calls. If you want
inbound calls during your holidays to be handled by a holiday IVR, you could setup another IVR dedicated for
holidays.
Inbound Routes
Path:
Telephony -> Inbound Control -> Inbound Routes
The Inbound Routes settings tell your IPPBX system where to send those inbound calls coming in from the trunks.
Calls can be sent to a variety of destinations, including extensions, departments (ring groups), call queues, IVRs,
DISAs, conferences, paging groups, voicemail, fax, etc.
Office Closed
is an extending of time conditions, you can manually activate Office Closed by feature code. This
feature allows much more flexible time conditions to be temporarily applied for the offices which may have some
unscheduled businesses and activities off the time table of the time conditions. For the Office Closed feature
codes and instructions, please refer to
Feature Codes
.
The Inbound Routes are configured per each trunk. You may set different inbound destinations for different
trunks.
Please click on
button to configure inbound routes for each trunk.
Summary of Contents for CooVox T Series
Page 1: ...Software version v3 0 2 ...