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7. Trouble-shooting guide
In case there is any trouble, please first refer to the trouble-shooting guide. If you can not
solve the problem, please contact the authorized distributor or our after-sales service
department.
Trouble
Possible reason
Remedy
Equipment not
working
Main power switch is not
turned on
Turn on the main power switch or
plug in power cable
Main power down
Contact a local electrician
Illumination
does
not work
Main power is not turned on
Switch on the main power
The fuse tube has been
melted
Replace the fuse
Power cable broken-down
Replacing the power cable
Main power down
Contact a local electrician
Electric part broken
Contact the after-sales service
department
The LED power cable is not
inserted to the joint correctly
Insert it to the joint correctly
Microscope not in working
area but in "parking position”
Move the second arm to working
area
The LED has burnt
Contact the after-sales service
department
Illumination brightness
adjusting button is in low
position
Adjust the button a higher position
Bulb turns on and off
during the surgery.
Something covered the heat
elimination grooves
Take away the cover and
clean the heat elimination
grooves
Blower fan defect
Contact the after-sales service
department
Electric part defect
Contact the after-sales service
department
The microscope is
obstructed when
making movement
downwards
The star handle fixation screw
of the second arm was fixed
too tightly
Re-adjust the star handle fixation
screw
Magnification
change defect
-
Contact the after-sales service
department
Filters defect or can
not be switched
-
Contact the after-sales service
department