Zojirushi NL-GAQ10T, Operating Instructions Manual

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48 49
TROUBLESHOOTING GUIDE CLEANING AND MAINTENANCE (cont.)
REPLACEMENT PARTS
● Please check the following points
before calling for service.
●
Do not forcibly pull the Inner Lid Knobs
or Inner Lid Gasket toward you without
pressing the Inner
Lid Set Holder.
May cause the
Inner Lid Set
and Outer Lid
to break.
HOW TO DETACH AND ATTACH THE INNER LID SET
Hold the Inner Lid Knob
(
①
), push up the Inner
Lid Set Holder (
②
), pull
the Inner Lid Set
forward, and detach.
HOW TO DETACH
Line up the Inner Lid Set
Tabs (2 positions) with the
Outer Lid Tab Holders, and
then insert the tabs ( ① ).
With the Tabs inserted, press
on the Inner Lid Set Holder
( ② ) until you hear a click.
HOW TO ATTACH
●
Please replace damaged parts for optimum
performance.
●
When replacing parts, please check the model
number and the parts name beforehand, then
contact the store where you purchased the Rice
Cooker.
Problems
Cause (Points to check)
COOKING
RICE
COOKING
RICE /
KEEP
WARM
● Make sure the KEEP WARM light is not off. → pg. 39
Rice is scorched:
● Did you use the wrong Menu or amount of water? → pg. 36
When cooking using the PORRIDGE menu setting, the contents are particularly likely to
boil over, so be sure not to use the wrong amount of water.
→ See “Be careful that the contents do not boil over.” on pg. 35.
● Leaving food and other matter in the Steam Vent Set can be a cause of boiling over.
● If the Steam Vent Set contains rice or other food residue, clean it using a bamboo stick,
a cotton swab, or a similar item.
● Make sure the Steam Vent Set is attached.
● Rice may not have been cleaned sufficiently and too much bran may be left.
● Make sure the Inner Cooking Pan has not deformed.
● Depending on the heat convection while cooking, the surface of the finished rice may
look uneven.
● Make sure the Inner Lid Set has not deformed.
● Make sure the Inner Cooking Pan has not deformed.
● Increase or reduce water by 1–2 mm from the Water Level Line according to your
preference.
● If the Rice Cooker is positioned on an uneven or tilted surface, the texture of the cooked
rice may be too hard or too soft as the amount of water becomes inconsistent.
● The texture of rice varies depending on the brand of the rice, where it was harvested,
and how long it was stored (new crop or old crop).
● The texture of rice varies depending on the room and water temperatures.
● Using the Timer may result in softer rice.
● If you cook rice using the QUICK menu setting, the rice may turn out sticky or hard.
→ Try using the WHITE menu setting.
● Make sure the Inner Cooking Pan has not deformed.
● Rice may not have been cleaned sufficiently and too much bran may be left.
● Did you loosen the rice after cooking was completed?
→ Loosen the rice immediately after cooking is completed.
● Is there moisture or foreign matter on the outer surface of the Inner Cooking Pan, the
inside of the Main Body, the Inner Lid Set, or the Steam Vent Set? → Wipe it off.
● Jasmine Rice may be slightly harder than normal.
→ To make it softer, fill the water slightly higher than the marked line on the Inner
Cooking Pan (within 1/2 of scale) and cook. However, please note that adding too
much water may cause it to boil over.
● Please check that the Inner Lid Set has not been dropped or deformed, and that the
Inner Lid Gasket is not torn.
● Has the Inner Lid Gasket become soiled?
→ Clean the Inner Lid Gasket.
● Make sure the Inner Cooking Pan has not deformed.
● The microprocessor (MICOM) makes a sound while adjusting the heat power of the Rice
Cooker. This does not indicate a problem.
● There is a spark-like noise when there is water left on the outer surface of the Inner
Cooking Pan.
→ Always take precautions to wipe the outer surface of the Inner Cooking Pan
and the inside of the Main Body clean, especially of moisture and foreign
matter, before placing the Inner Cooking Pan into the Main Body.
● Did you plug the Power Plug into the electrical outlet?
● Is the Appliance Plug disconnected from the Plug Receptacle?
● Does the Display show “E01” or “E02”? → pg. 52
● Is the KEEP WARM light on?
→ Press the CANCEL button and press the START / REHEAT button.
● Foreign matter such as rice may be stuck to the outer surface of the Inner Cooking Pan,
the inside of the Main Body, on the Center Sensor or the Heating Plate.
● If you soak the rice for a long time or cook rice using the Timer, the bran may collect at
the bottom, and the rice will be more easily scorched.
● Rice may not have been cleaned sufficiently and too much bran may be left.
● Make sure the Inner Cooking Pan has not deformed.
Rice cooks too
hard or too soft:
The surface of the
cooked rice is
uneven:
Boils over while
cooking:
Unable to start
cooking or the
buttons do not
respond:
Steam comes out
from the gap
between the Outer
Lid and the Main
Body:
A noise is heard
during Cooking /
Keep Warm:
The Reheat
function does not
work:
Inner Lid Set Holder
Inner Lid Knob
Inner Lid Set Holder
Tabs
Tab Holders
Enlarged illustration
②
①
②
①
②
②
①
Inner Lid
Gasket
Inner Lid Set
Inner Cooking Pan
Spatula
Spatula Holder
Measuring Cup
Steaming Basket
C137-GR
C138-GR
B564-6B
B565-6B
SHAKN-6B
618112-00
615784-00
BU214036L-00
BU214037L-00
1.0 L model
1.0 L model
1.0 L model
1.8 L model
1.8 L model
1.8 L model
Parts Names Parts Number