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9. Warranty
Express Warranty and Guarantees
Zodiac Group Australia Pty Ltd (Zodiac Australia) warrants that the Zodiac pH Perfect (Product) will be
free from defects in materials and workmanship for a period of 2 years from date of purchase.
Terms & Conditions
1. This express warranty only applies if the Product has been purchased from a dealer authorised by
Zodiac Australia to supply it (Authorised Dealer). Purchase from an Authorised Dealer ensures that
the product is a genuine Zodiac product, that it is the version designed for Asia Pacific conditions,
and that the Purchaser has access to appropriate technical knowledge and advice.
2. Zodiac Australia's liability under this express warranty is limited, at its option, to the repair or
replacement of the Product or the payment of the cost of having the Product repaired or replaced.
3. This express warranty does not apply in the following circumstances:
(a) if the Product has not been installed in accordance with Zodiac's installation instructions;
(b) if the Product has been modified other than as authorised by Zodiac Australia or if a component
part has been replaced by a part that is not a genuine Zodiac product;
(c) if a defect results from use of the Product outside recommended operating conditions; or
(d) if a defect results from damage (including damage to any internal electronics) caused by a
power surge or lightning strike.
4. Without limiting 3 above, products sold by Zodiac Australia are designed for use with swimming pool
water balanced in accordance with Australian Standard AS3633–1989 with a pH range of 7.0 – 7.8.
Maximum chlorine readings should not exceed 4ppm. Where pool water is not maintained within
these parameters, Zodiac Australia will not be responsible under this express warranty for any
resulting damage, including damage caused by corrosion, scaling or stress loading.
5. Replacement parts supplied under this express warranty are warranted to be free from defects in
materials and workmanship for the remainder of the warranty period or for 12 months from the
supply of the replacement, whichever is longer.
Product warranty registration
6. Purchasers should register their Products as soon as conveniently possible after purchase by
completing a Product Warranty Registration Form and posting it to Zodiac Australia at the address
shown on the Form or by registering online at www.zodiac.com.au.
7. Product registration must occur, and proof of purchase must be received by Zodiac Australia, prior
to any warranty work being approved. Where applicable, a serial number, installation date and name
of installer is required as part of the registration process.
How to make a warranty claim
8. The Purchaser must telephone or email Zodiac Australia Customer Service and obtain a warranty ID
number for the warranty claim. Contact details are:
Zodiac Group Australia Pty Ltd Customer Service
219 Woodpark Road
Smithfield NSW 2164
Telephone: 1800 688 552
Email address: [email protected]
