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iAquaLink

 Troubleshooting

This information can help to troubleshoot connection and setup challenges between the iAquaLink

 app 

and the cleaner.

How It Works

Your 

Smart 

Device

Your 

Internet

Router

Cleaner 

Control 

Unit

Robotic 

Pool 

Cleaner

Internet

How to connect:

You must connect to the home router (network) by fi rst establishing a direct connection between the 

Control Unit and your smart device. (See: 

Confi guring the System

.)

IMPORTANT

: It is recommended to locate the Control Unit as close to the home router as practical. Do 

not use an extension cord.

Page

 22 

  

Zodiac

®

 Duo-X

 Robotic Pool Cleaners   

|

   Owner's Manual

Summary of Contents for Duo-X DX4000

Page 1: ...cian who is licensed and qualified in pool equipment by the jurisdiction in which the product will be installed where such state or local requirements exist In the event no such state or local require...

Page 2: ...Page 2 Zodiac Duo X Robotic Pool Cleaners Owner s Manual...

Page 3: ...nload the App 13 Sign Up and Log In 13 Configure the System 13 6 iAquaLink Control DX4050 iQ 14 iAquaLink Control Home Screen 14 Start Stop Cleaning and Adjust Cleaning Time 14 Set Cleaning Mode 14 In...

Page 4: ...rs and other equipment To reduce the risk of electrical shock do not use the robotic cleaner or Control Unit if the cord is worn or damaged Contact Zodiac Customer Care Service 1300 763 021 immediatel...

Page 5: ...tallation process or when it comes into contact with objects in the pool Zodiac Group Australia Pty Ltd is not responsible for and the Limited Warranty does not cover pattern removal abrasion or marki...

Page 6: ...mponent is in the box Check cleaner and components for damage during transport If there are any missing parts or damage contact Customer Service at 1300 763 021 Assemble the Transport Caddy 1 Unscrew...

Page 7: ...Blocks and Attach Wheels 7 Slide the Control Unit base caddy handle attachment down over the metal tubing until it snaps into place See Figure 6 Figure 6 Attach Caddy Handle 8 Align cleaner hook pins...

Page 8: ...ng to the swimming pool equipment for which the cleaner will be an integral part The cleaner is to be supplied through a Residual Current Device RCD with a rated residual operating current of 30mA Do...

Page 9: ...ycle remove the cleaner from the pool Start at the cleaner head and untangle any coils in the cable before storing the cleaner The robotic cleaner includes a safety feature that automatically stops th...

Page 10: ...e floating cable ensuring there are no kinks or coils in the cable Figure 13 Figure 13 Pool Entry Point for Optimal Patterning Max Floating Cable Length caddy control unit cleaner cleaner Recommended...

Page 11: ...o router SOLID connected to the internet Floor Walls Waterline 2h 30 min Cleans the floor walls and waterline of the pool Remove cleaner from the pool Button Functions Control Unit The Control Unit ca...

Page 12: ...he robot from the pool Lift System can be activated at any time during or after a cleaning cycle 1 Press on the Control Unit or from the App connected models to begin the automated procedure to bring...

Page 13: ...n Up and Log In Open the iAquaLink app then Sign Up or Log In Complete all required fields in the Account Set Up page and agree to the Terms and Conditions Configure the System 1 On the My Systems pag...

Page 14: ...aning Time The factory default cleaning surface setting is Floor Walls Waterline 1 From the Home screen or the Control Unit press the Start Stop button to begin cleaning 2 The app displays the cycle t...

Page 15: ...problem and want to re try Choose OK if you want to suspend the cleaner in error mode and work on the troubleshooting fix at a later time System Settings Access System Settings by pressing the gear ic...

Page 16: ...lug 4 Remove the cleaner from the pool and untangle all kinks and coils in the power cable Start at the cleaner head Lay the cable in the sun to loosen any tangling memory Figure 18 Untangle the power...

Page 17: ...cleaned regularly using slightly soapy clean water Do not use solvents such as trichlorethylene or its equivalent Rinse the cleaner generously using clean water Do not let your cleaner dry in direct...

Page 18: ...est you need to replace the brushes as soon as one of the wear indicators is reached even if the blade wear is not even It is recommended that you replace the brushes when the rubber is worn down to t...

Page 19: ...r side of the slot Figure 29 4 Figure 29 Pull Tabs Through Each Slot 5 Use a pair of scissors to cut the tabs 3 4 inch from the heel so that they are no higher than the cleaning blade Figure 30 Cut Ta...

Page 20: ...r bubbles Restart the cycle If this does not resolve the problem contact your local retailer for a diagnostic review or call customer service Pump motor Pump motor consumption Check that no debris or...

Page 21: ...hich the control box is connected is receiving electricity Cycle not started Press the Start button to initiate a cleaning cycle Reset needed Disconnect the unit power and reconnect after 20 seconds I...

Page 22: ...Control Unit Robotic Pool Cleaner Internet How to connect You must connect to the home router network by first establishing a direct connection between the Control Unit and your smart device See Conf...

Page 23: ...as practical See Install and Submerge the Cleaner Do not use an extension cord Weak Wi Fi signal Check for adequate Wi Fi signal strength With a Windows laptop go to Network Connections in the Control...

Page 24: ...o register your warranty visit www zodiac com au warranty and complete your details Or scan the QR code to go directly to the registration page Record your equipment details here for quick reference M...

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