ENGLISH
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YOUNGSTER 3
11.0 Guarantee
Guarantee
THIS DOES NOT AFFECT YOUR LEGAL RIGHTS IN
ANY WAY.
Guarantee conditions
1) Repair or replacement is carried out by the authorised
Sunrise Medical dealer.
2) To fulfil the guarantee conditions, should servicing
need to be carried out on your wheelchair under this
agreement, contact the designated Sunrise Medical
customer service agent immediately, with precise
details on the type of difficulty. Should you be using the
wheelchair outside the area covered by the designated
Sunrise Medical customer service agent, the work will
be carried out under “guarantee conditions” by another
agency as designated by the manufacturer.
3) Should a part or parts of the wheelchair require repair
or replacement within 24 months (5 years for frame and
cross-brace) after transfer of ownership to the original
purchaser, and provided that this person is still the owner
of the wheelchair, as a result of a specific manufacturing
or material defect, the part or parts will be repaired or
replaced free of charge if the wheelchair is returned to
the authorised customer service agent.
NOTE:
This guarantee cannot be transferred.
4) The guarantee also covers all repaired or replaced
parts for the remaining period of the guarantee for the
wheelchair.
5) For spare parts which are fitted after the start of
the original guarantee, we give a further 24-months
guarantee.
6) Consumable parts are normally excluded from the
guarantee, except in the case that premature wear of the
part is the direct result of a manufacturing fault. These
parts include, amongst others, upholstery, tyres, inner
tubes and similar parts.
7) The guarantee conditions above cover all product
parts for models which were purchased at full sales price.
8) Normally we do not accept responsibility if a repair or
replacement of the wheelchair is required for one of the
following reasons:
a) The product or part has not been maintained
or serviced in accordance with the manufacturer’s
recommendations as shown in the User Instructions and/
or the Service Instructions. Accessories have been used
which are not specified as original accessories.
b) The wheelchair or a part of the wheelchair was
damaged through neglect, accident or improper use.
c) Alterations to the wheelchair or parts, which are not
in accordance with the manufacturer’s specifications or
the carrying out of repairs before informing the customer
service agent.
