Zhen Optics Z2812U, User Manual

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1) If camera is not used for long time,please turn off power adapter switch and
AC plug.
2) Use soft cloth or tissue to clean the camera cover.
3) Use soft cloth to clean the lens; Use neuter cleanser if bad smeared. No use
strong or corrosive cleanser or corrosive cleanser avoiding scuffing.
1) No video output
a, Check whether the camera power supply is connected, the voltage is normal,
the power indicator is lit.
b, Whether the machine could do self-inspection after restarted.
c, Check whether the bottom of the DIP switch is the normal operating mode
(see Table 1.2 and Table 1.3)
d, Check whether the video output cable or video display is normal
2) No image sometimes
a, Check whether the video output cable or video display is in a normal state.
3) Image dithering when zoom-in or zoom-out
a, Check whether the camera installation position is solid
b, Whether there is shaking machine or objects around the camera
4) Remote controller can not work
a, Remote control address is set to 1 (if the machine is set back to the factory
defaults,remote control addresses need to be back to 1 too)
b, Check whether the battery is installed on the remote controller or low .
c, Check the camera working mode is the normal operating mode (see Table
1.2 and Table 1.3)
d, Check the menu whether is closed, camera control through remote controller
is only available after exiting the menu. If video output from LAN, menu will
not be displayed, menu will automatically exists 30s later, then it can be
controlled by remote controller.
5) Serial port can not work.
a, Check whether the camera serial device protocol, baud rate, address is
consistent
b, Check whether the control cable is connected properly
c, Check whether the camera working mode is the normal operating mode
(see Table 1.2 and Table 1.3)
6.1 Camera Maintenance
6.2 Troubleshooting
6. Camera Maintenance and Troubleshooting
5 3 Pelco P protocol command list . -
Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8
Up 0xA0 Address 0x00 0x08
Pan
Speed Tilt
Speed
0xAF XOR
Down 0xA0 Address 0x00 0x10
Pan
Speed Tilt
Speed
0xAF XOR
Left 0xA0 Address 0x00 0x04
Pan
Speed Tilt
Speed
0xAF XOR
Right 0xA0 Address 0x00 0x02
Pan
Speed Tilt
Speed
0xAF XOR
Upleft 0xA0 Address 0x00 0x0C
Pan
Speed Tilt
Speed
0xAF XOR
Upright Address 0x00 0x0A 0xA0
Pan
Speed Tilt
Speed
0xAF XOR
DownLeft 0xA0 Address 0x00 0x14
Pan
Speed Tilt
Speed
0xAF XOR
DownRight 0xA0 Address 0x00 0x12
Pan
Speed Tilt
Speed
0xAF XOR
Zoom In 0xA0 Address 0x00 0x20 0x00 0x00 0xAF XOR
Zoom Out 0xA0 Address 0x00 0x40 0x00 0x00 0xAF XOR
Stop 0xA0 Address 0x00 0x00 0x00 0x00 0xAF XOR
Focus Far 0xA0 0x01 0x00 0x00 0x00 0xAF XOR Address
Focus
Near
0xA0 0x02 0x00 0x00 0x00 0xAF XOR Address
Set Preset 0xA0 Address 0x00 0x03 0x00
Preset
ID
0xAF XOR
Clear
Preset
0xA0 0x00 0x05 0x00 Address
Preset
ID
0xAF XOR
Call Preset 0xA0 Address 0x00 0x07 0x00
Preset
ID
0xAF XOR
Query Pan
Position
0xA0 0x00 0x51 0x00 0x00 0xAF XOR Address
Query Pan
Position
Response
0xA0 0x00 0x59 Address
Value
High
Byte Value
Low
Byte
0xAF XOR
Query Tilt
Position
0xA0 0x00 0x53 0x00 0x00 0xAF XOR Address
Query Tilt
Position
Response
0xA0 0x00 0x5B Address
Value
High
Byte Value
Low
Byte
0xAF XOR
Query
Zoom
Position
0xA0 0x00 0x55 0x00 0x00 0xAF XOR Address
Query Zoom
Position
Response
0xA0 0x00 0x5D Address
Value
High
Byte Value
Low
Byte
0xAF XOR
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Information and Communication PTZ Camera
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Information and Communication PTZ Camera