System Messages
CoolSculpting® Elite
System User Manual
44
CS-UM-CM3-02-EN-D
ZELTIQ
Code
Message text
Action
Z409
Thermal event detected. Z409-YYY
Remove the applicator and gelpad. Refer to the
User Manual.
Remove the applicator and gelpad.
Do not retreat for at least 24 hours.
Z412
Treatment quality error. Z412-YYY
Start a treatment. If the problem persists, contact
Customer Service.
Restart the treatment or start a new treatment.
Z415
Potential loss of patient contact. Z415-YYY
Reapply the applicator and start a treatment. If the
problem persists, contact Customer Service.
Turn off the vacuum, remove the applicator
cup from the patient, discard the used gelpad,
and clean the treatment site. Then apply a
new gelpad and reposition the applicator.
Ensure that the applicator is secure. Restart
an interrupted treatment or start a new
treatment.
Z417
Card compatibility error. Z417-YYY
Replace the card.
Insert a card that is compatible with the
control unit.
Z426
Interference detected. Z426-YYY
Start a treatment. If the problem persists, refer
to the User Manual.
Identify and resolve possible causes:
•
Patient movement
•
Another medical device in close proximity
If the problem persists, contact Customer
Service.
Z430
Applicator compatibility error. Z430-YYY.
Contact Customer Service.
Disconnect the current applicator and connect
a compatible applicator.
Table 12: Error Messages: Affecting only Applicator A or B
ZELTIQ
Code
Message text
Action
Z601
Chiller error. Z601-YYY
This side is unavailable until the system has been
powered off and on.
For all error messages:
•
If a system error occurs, treatment
automatically stops. Contact Customer
Service.
•
Power the control unit off and on.
If the problem persists, contact Customer
Service.
Z603
Control unit error. Z603-YYY
This side is unavailable until the system has been
powered off and on.
