Zehnder Rittling Fare LCD, Manual

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EN
Services and guarantee 45
40005957
EN
44
40005957
6. Services and guarantee
After-sales service
If your appliance stops working or you require spare parts, contact your installer
or dealer.
Prior to making contact and to ensure your problem is dealt with quickly and
effectively, please make a note of:
- the details shown on the appliance’s nameplate;
- the sales reference for your appliance shown on your dated purchase invoice.
guarantee
(See general conditions of sale for your country)
The heating body of your electric radiator is guaranteed against manufacturing
defects for five (5) years from the date of purchase, while the other components are
guaranteed for two (2) years.
It complies with the EMC Directive: 2004/108/EC regarding electromagnetic
compatibility of equipment, with Low Voltage directive: 2006/95/EC regarding electrical
equipment designed for use within certain voltage limits, and with European standards
EN 60.335.1 and EN 60.335.2.30, and subsequent amendments.
Dated proof of purchase must be presented to activate the guarantee. The
guarantee does not cover radiator transport, removal and installation costs.
The guarantee shall not apply if the appliance is installed, used or maintained
in a way that does not comply with standards in force in the relevant country, good
professional practice, or the manufacturer’s instructions.
Environmental regulations
RoHS: complies with Directive 2011/65/EU
WEEE: complies with Directive 2012/19/EU
Disposal of end-of-life electrical and electronic appliances.
This
symbol indicates that this product should not be disposed of with household
waste. It must be taken to a suitable collection point to be recycled. By
disposing of this product correctly, you will help prevent potential negative
consequences for the environment and human health.
OThEr PrOblEmS:
Problem Diagnosis Steps to take
Pl
C
bA
SE
U
NI
T
The radiator does
not respond to the
base unit
commands.
The connection
between the radiator
and the base unit is
not working.
Re-connect the radiator to
the PLC base unit.
The radiator
performs different
commands from
those programmed
on the base unit.
A base unit
operating error
has occurred.
Check the usage conditions
of your base unit in the
relevant instructions.
rA
DI
AT
O
r
The clock symbol
blinks.
A prolonged power
failure may be the
cause.
Reset the time
(see chapter 4.1).
The radiator does
not work.
The radiator is not
powered.
Make sure the radiator is
correctly connected to the
electricity supply. Contact
your dealer if this is not the
case.
The radiator is in
NO HEAT mode.
Turn on the radiator.
The setpoint
temperature is
below the room
temperature.
Increase the setpoint
temperature (COMFORT
mode).
The appliance
considers a window
is open when that is
not so.
Adjust the open window
detection threshold (see
chapter 4.4).
The radiator
continues to heat
while a window is
open.
The "Open window
detection" function
is disabled.
Enable the function.