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39

Appendix

WHAT THESE WARRANTIES EXCLUDE

Your warranties do NOT cover: 

• 

Labor charges for installation or set-up of the ZeeVee ZyPerMX4 Equipment. 

• 

Shipping, tax or duty charges for return or replacement of unit

• 

Repairs or replacement due to misuse, accident, lightning damage, unauthorized repair, 

power surges, or other causes not within the control of ZeeVee.

• 

Any modifications or other changes to the ZeeVee ZyPerMX4 Equipment, including 

but not limited to software or hardware modification in any way other than as expressly 

authorized by ZeeVee, will void these limited warranties. Except in the case of hardware 

or software provided by ZeeVee, installing modifications, “hacks,” or utilizing service ac-

cess or “back doors” will void these limited warranties. 

• 

Reception or transmission problems caused by signal conditions, Internet connection 

problems, or any other communication systems outside the unit. 

• 

Expendable accessories included in ZeeVee ZyPerMX4 Equipment such as batteries. 

• 

Any ZeeVee ZyPerMX4 Equipment that has been modified or adapted to enable it to 

operate in any country other than the country for which it was designed, manufactured, 

approved, and/or authorized. 

• 

Any ZeeVee ZyPerMX4 Equipment that has altered or missing serial numbers. 

• 

Any ZeeVee ZyPerMX4 Equipment that has been opened or otherwise tampered with.

• 

Problems that are directly caused as a result of using any third party accessories, parts 

or components. 

MAKE SURE YOU KEEP…

Please keep your sales receipt and any other documentation showing proof of purchase. 

Also, keep the original box and packaging material in case you need to return your ZeeVee 

ZyPerMX4 Equipment.

TO GET WARRANTY SERVICE

Warranty service will be provided by ZeeVee. If you believe you need service for your Zee-

Vee ZyPerMX4 Equipment, please contact ZeeVee by calling our Customer Care Center at 

(877)-4ZeeVee; (877)-493-3833. If it is determined that the product needs to be returned for 

service or exchange, you will receive a Return Material Authorization (“RMA”) number. Our agents 

will help you through the process through which you can return the product. ZeeVee is not respon-

sible for Customer products received without an RMA number and may reject such products. 

TO GET OUT-OF-WARRANTY SERVICE

To obtain out-of-warranty service for your ZeeVee ZyPerMX4 Equipment, please contact Zee-

Vee by calling our Customer Care Center at (877) 4ZEEVEE; (877) 493-3833 for information 

on the possibility of and any costs for repair or replacement of out-of-warranty products. No 

agent, company, dealer, distributor, or person is authorized to change, modify, or extend the 

terms of these warranties in any manner.

LIMITATION OF LIABILITY

In no event will ZeeVee be liable for any amount greater than the retail price of the ZeeVee 

ZyPerMX4 Equipment. ZeeVee shall not be liable for any incidental or consequential dam-

ages (including lost profits) for breach of any express or implied warranty on the ZeeVee 

ZyPerMX4 Equipment. Some States do not allow the exclusion or limitation of incidental 

or consequential damages, so the above limitation or exclusion may not apply to you. This 

warranty gives you specific legal rights and you may also have other rights, which vary from 

State to State.

Summary of Contents for ZyPerMX2

Page 1: ...User Manual November 2019 Firmware Release 2 12 ZyPerMX4 MX2 Quad Dual Video Encoders...

Page 2: ...igh humidity Objects containing liquid shall not be placed in proximity to the unit such that they present a risk of spillage onto the apparatus FCC Compliance and Advisory Statement This hardware dev...

Page 3: ...et port Common communications protocols methods supported to include TCP IP ARP DHCP ICMP ping IGMP HTTP RTP UDP RTMP and HLS Output stream can be set to RTP UDP using either unicast or multicast addr...

Page 4: ...mit 12 Product Names Part Numbers and HLS Stream Limits 12 Adjusting Video Settings 13 AV Source Settings 15 Adjusting Audio Settings 16 HLS Encryption 17 Stream RTMP to a Wowza Server 20 Displaying D...

Page 5: ...nt 4 NAV Control This Button Wheel is used to select different RESET options 1 2 1 1 Getting Started Rear View ZyPerMX4 ID Name Description 1 POWER Connect the included 12V DC power supply to this pow...

Page 6: ...n the network Otherwise the ZyPerMX4 MX2 will assign itself a Link Local address In order to connect to the unit and depending upon your network setup it may be necessary to adjust the IP settings of...

Page 7: ...puter used to access Maestro and the ZyPerMX4 MX2 encoder are on the same network If a network is not being used the ZyPerMX4 MX2 can be directly connected to the computer In both cases the ZyPerMX4 M...

Page 8: ...ect the desired network mode The default setting for IPType is DHCP Note that the ZyPerMX4 has 2 independent IP address while the ZyPerMX2 has only one IP address There is an IP address for AV ports 1...

Page 9: ...in the IP Address field When a value is changed to valid address the box will highlight in green Note this is the Primary IP address for the ZyPerMX4 7 Enter the subnet mask in the Mask field 8 Enter...

Page 10: ...TP protocols It can unicast using the RTMP protocol 1 Login to the Maestro web interface See Logging In page 3 for more information 2 Click the IP Streaming tab 3 To enable IP streaming be sure that t...

Page 11: ...ey are reserved and may not be constrained by IGMP snooping we recommend against using them If unicast only the specifically ad dressed endpoint will receive the stream 6 Enter the port number in the...

Page 12: ...select the desired Rating The following ratings are supported TV G TV Y TV PG TV 14 TV MA TV MA LSV This sets an audience rating for all entries in the program guide This can be useful if some content...

Page 13: ...a HTTP HTTPS 1 Login to the Maestro web interface See Logging In page 3 for more information 2 Click the IP Streaming tab 3 To enable IP streaming be sure that the Enabled drop down box is set to Enab...

Page 14: ...t allowed in the The Name field as it is used as part of the Address for HLS streaming See following section 7 Click the Apply button to save the changes or click the Reset button to discard any chang...

Page 15: ...hrome google com webstore detail native hls playback emnphkkblegpebimobpbekeedfgemhof Note Chrome requires audio to be in MP2 format Firefox requires a Plug In that can be downloaded and installed htt...

Page 16: ...n limit is reached The user will see a very slow response from the system if limit is reached Approximate limits are shown below 1 Mbps 100 streams per port 2 Mbps 75 streams per port 3 Mbps 50 stream...

Page 17: ...ill define the limits of IP stream transmission without overloading the network bandwidth 1 Login to the Maestro web interface See Logging In page 3 for more information 2 Click the IP Streaming tab 3...

Page 18: ...st and select the desired resolution of the Low Bitrate HLS stream Note To view an HLS stream point a browser to the following address http IP_ADDRESS media name m3u8 Example http 192 168 1 15 media M...

Page 19: ...CP handshake The ZyPerMX4 MX2 can disable this HDCP handshake so that laptops will not automatically send HDCP encrypted output To disable HDCP handshaking the ZyPerMX4 MX2 can be put into Laptop mode...

Page 20: ...dio format manually 1 Login to the Maestro web interface See Logging In page 3 for more information 2 Click the Device tab 3 In the lower left area of the screen click on Show advanced controls 4 To t...

Page 21: ...data being sent will be encrypted However the HTTP exchanges will still be in the clear i e no encryption via https That means that the encryption key and initialization vectors will be passed in the...

Page 22: ...o a signing authority and they will return via email a signed certificate file to you along with a certificate chain file Important Note Be sure to save the Private Key file as it will be needed when...

Page 23: ...k to the SSL tab and upload it 7 Once you upload your certificate private key file and certificate chain files select Upload and Reboot Later you still have some work to do You will be back at the SSL...

Page 24: ...rt is streaming to The App Name field is the Application Name configured on the Wowza Server this stream is connected to The Login ID field is the Login Name configured on the Wowza Server for this st...

Page 25: ...lays the video input and output resolution In the illustration below the input is 720p60 and the output is 720p60 Video input and output resolution cannot be changed To change the video bitrate see Ad...

Page 26: ...easily be changed to something more descriptive using the procedure below 1 Login to the Maestro web interface See The Maestro Web Interface page 3 for more information 2 Click the Device tab 3 Enter...

Page 27: ...ry default settings the IP address will be reset to will be set to DHCP mode Using Maestro 1 Login to the Maestro web interface See The Maestro Web Interface page 3 for more information 2 Click the De...

Page 28: ...eviously installed version of firmware Be sure to hold the dial either Right or Left until reboot begins 3 The unit will reboot and after about 60 seconds the unit will be ready for use Rebooting the...

Page 29: ...he Maestro web interface See Logging In page 3 for more information 2 Click the Device tab 3 Click the Password button under Actions 4 Enter the new password in the top field then retype the password...

Page 30: ...nit This is both a button and wheel 2 Disconnect power from the ZyPerMX4 MX2 While applying power rotate dial to the Left to reset the ZyPerMX4 MX2 to factory defaults Rotate dial to the Right to reve...

Page 31: ...mation 3 Click the Device tab 4 Click the Update button under Actions 5 The following dialog will be displayed Click the Browse button to select the firmware file 6 Click the Update button to begin th...

Page 32: ...any fields found in this tab 1 Click on the STB tab 2 Enter the IP address of the H 25 into the STB IP field Once you have programmed the IP addresses of the connected set top boxes through the boxes...

Page 33: ...29 Basic Operation...

Page 34: ...to view the configuration and error logs of the unit By default a light version of the report is gener ated If the check box for a full report is checked the report may take several minutes to genera...

Page 35: ...displayed in UTC Time and Date can be set via an NTP server Network tab Feature Enable Code This field allows for ZeeVee to enable specially licensed features such as private test mode s on a case by...

Page 36: ...3 Appendix...

Page 37: ...onverts to 1080p60 50 Hz 720 x 576i p Note Converts to 1280 x 720p50 1920 x 1080i p Note 1080i to 1080p50 30 Hz 1280 x 720p 1920 x 1080p 25 Hz 1920 x 1080p 24 Hz 1920 x 1080p Audio Input 2 or 4 x HDMI...

Page 38: ...ries by router Question What is included in the beacon signal Answer The beacon includes the multicast group port and source IP address Question What other Network protocols are required to support th...

Page 39: ...HDMI cable ZeeVee has verified functionality with HDMI cables up to 25 feet in length Question What is the recommended Video Bitrate setting for the ZyPerMX4 MX2 when streaming video to ZvMXE devices...

Page 40: ...Netgear M4300 52G 48 Includes four 10Gb ports Netgear M4300 28G PoE 24 Supports PoE Netgear M4300 52G PoE 48 Supports PoE Netgear S3300 28X 24 Includes four 10Gb ports Netgear S3300 52X 48 Includes fo...

Page 41: ...default to VLAN1 3 Filter Drop unregistered Multicast traffic a If not applied the behavior of the switch will be to broadcast multicast packets if the switch has no known destination for that packet...

Page 42: ...limited warranty is exclusive and in lieu of all other warranties guarantees agreements and similar obligations of ZeeVee THE ABOVE WARRANTIES ARE SUBJECT TO ALL CONDITIONS LISTED BELOW You must have...

Page 43: ...n showing proof of purchase Also keep the original box and packaging material in case you need to return your ZeeVee ZyPerMX4 Equipment TO GET WARRANTY SERVICE Warranty service will be provided by Zee...

Page 44: ...BOSTON DENVER LONDON www zeevee com North America 1 347 851 7364 sales zeevee com International 1 347 851 7364 sales zeevee com EMEA 44 1494 956677 EMEAsales zeevee com ZyPerMX_Manual_RevA 2016 06...

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