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Copyright © 2005-2015 MyPhones Ltd
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4.3.
Advanced Phone Features
Call Waiting
Call Waiting On or Off
To turn Call Waiting on press the
Menu
soft key
and then select
Features
by
scrolling with the navigation buttons. Select
Call Waiting
and using the
Switch
soft key
select
Enable
or
Disable
. Finally press the
Save
soft key
to confirm your
setting.
If you are on another call when a third party calls, Call Waiting will let you know
there is an incoming call by flashing the Power LED at the top right of the phone
and by displaying
Incoming call xxx
. See ‘Receiving a 2
nd
Call’ above.
If a Voice mail feature has not been activated for this phone number then the third
party will stay on the line hearing a ringing tone indefinitely until you either
terminate your current call or press the
Answer
soft key
. In this latter case you
remain connected to your original call, which is put on hold, and you may switch
between the two using the
Swap
soft key
.
If a Voice mail feature has been activated for this phone number then the third
party will stay on the line only for the time you specified in
Voice mail
settings on
the portal website at which point they will hear the Voice mail message.
Call Waiting Off
In this case if you are on another call when a third party calls they will either be
given a busy signal or, if a Voice mail feature has been activated, they will receive
the Voice mail message. Your phone will register a ‘Missed Call’
Call Parking and Retrieval
Call parking allows you to put an incoming call on hold on one phone and then pick
it up on another. This is achieved using the phone’s
Hold
facility and particular
Service Codes
.
The
Call Parking
action effectively transfers a call to an unused extension number
and puts it on hold. It remains on hold for up to 10 minutes until picked up by
another extension or the original phone. If the call is not picked up within the 10
minute time limit then it transfers back and rings the phone that originally parked
it.
Parking a call
Answer a call on your phone
Put the call on hold by pressing the
Hold
soft key
on your handset
The caller will either hear music if you have selected the
Music on Hold
option for
the particular phone or they will hear a message requesting them to “Please wait
while your call is being transferred”.
