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13/23
Messages
The power LED light flashing red indicates that there is a voice mail message
together with the voice mail icon on the screen. Pressing the
Messages
button on
the phone will connect you to the phone messaging service.
Call Forwarding
The top right function button on screen 2 of the phone is labelled
Forward
and this
allows you to divert all calls to another number. This may be set up in two ways:
Via the Portal Website
The portal allows you to set up a Call Divert number which will be called if you’re
on the phone or it isn’t answered. Alternatively, you can have all calls diverted to
the number you specify on the portal. If you choose this latter option then the
Forward
button green lamp will light on your phone and all calls made to this
phone will be diverted.
To stop calls being diverted simply press the
Forward
button, the green lamp will
go out and the portal website will be updated.
Via the Phone
Press the
Forward
button and the Feature ‘Always Forward’ will appear on the
screen and pressing the
Switch
soft key
will allow you to ‘Enable’ or ‘Disable’ the
function. Pressing the down navigation key or pressing
Save
will request the
number to which you would like all calls to be diverted. Enter this number and
press the
Save
soft key
. The green lamp on the
Forward
button will now light up
to indicate that call divert is now on and all calls made to this phone will be
diverted. The Unconditional Call Divert number on the portal website will be
updated with the number you just entered on the phone.
To stop calls being
Diverted
simply press the Forward button, the green lamp will
go out and the portal website will be updated.
Do Not Disturb
Pressing the
DND
soft key on the handset will temporarily make your phone
unavailable for receiving calls. Any calls to this phone when DND is set will either
hear the engaged tone or, if any Voice mail feature such as
Call Forwarding to
Voice Mail
has been activated for this phone number, they will hear a short
message, typically ‘The person on number XXX is unavailable, please leave your
messages after the tone. When you have finished hang up or press the hash key’.