Yealink SIP-T27G User Manual Download

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User Guide for the SIP-T27G IP Phone

Configuring the Intercom Feature on the IP Phone.......................................................................... 166

Using Intercom ................................................................................................................................................ 169

Multicast Paging .................................................................................................................................................. 170

Sending RTP Stream ...................................................................................................................................... 170

Receiving RTP Stream ................................................................................................................................... 173

Using Multicast Paging ................................................................................................................................. 175

Music on Hold (MoH) ........................................................................................................................................ 177

Automatic Call Distribution (ACD) ............................................................................................................... 178

Shared Call Appearance (SCA) ....................................................................................................................... 179

Configuring SCA Feature on the IP Phone ........................................................................................... 180

Using SCA Feature on the IP Phone ........................................................................................................ 187

Bridged Line Appearance (BLA) ..................................................................................................................... 194

Configuring BLA Feature on the IP Phone ............................................................................................ 194

Using BLA Feature on the IP Phone......................................................................................................... 197

Messages ................................................................................................................................................................ 199

Short Message Service (SMS)..................................................................................................................... 199

Voice Mail .......................................................................................................................................................... 201

Message Waiting Indicator (MWI) ........................................................................................................... 203

Appendix..................................................................................... 207

Appendix A – Time Zones ................................................................................................................................ 207

Appendix B – Menu Structure ........................................................................................................................ 209

Index ........................................................................................... 211

https://arttel.ru/

https://arttel.ru/shop/ip-telefony/yealink-sip-t27g

Summary of Contents for SIP-T27G

Page 1: ...https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Page 2: ...n permission recipient shall not reproduce or transmit any portion hereof in any form or by any means with any purpose other than personal use Warranty 1 Warranty THE SPECIFICATIONS AND INFORMATION RE...

Page 3: ...by all its terms and conditions just as if you had signed it The EULA for this product is available on the Yealink Support page for the product Patent Information China the United States EU European U...

Page 4: ...terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be do...

Page 5: ...latory Notices guide for all regulatory and safety guidance In This Guide Topics provided in this guide include Chapter 1 Overview Chapter 2 Getting Started Chapter 3 Customizing Your Phone Chapter 4...

Page 6: ...page 31 Configuring an Access URL on page 63 DSS Keys on page 76 Ext Keys on page 88 Auto Answer on page 103 Do Not Disturb DND on page 112 Call Forward on page 117 Call Park Retrieve on page 133 Con...

Page 7: ...uctions 6 User Interfaces 8 Phone User Interface 8 Web User Interface 8 Documentations 11 Getting Started 13 Packaging Contents 13 Optional Accessories 15 Phone Installation 16 Network Connection 20 C...

Page 8: ...ey Tone 50 Contact Management 50 Directory 50 Local Directory 52 Blacklist 61 Remote Phone Book 63 Call History Management 65 Viewing History Records 65 Placing a Call from History Records 66 Adding a...

Page 9: ...fer 128 Attended Transfer 129 Call Waiting 130 Conference 131 Local Conference 131 Network Conference 132 Call Park Retrieve 133 FAC Mode 135 Transfer Mode 137 Call Pickup 139 Directed Call Pickup 139...

Page 10: ...Shared Call Appearance SCA 179 Configuring SCA Feature on the IP Phone 180 Using SCA Feature on the IP Phone 187 Bridged Line Appearance BLA 194 Configuring BLA Feature on the IP Phone 194 Using BLA...

Page 11: ...ns LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone contact your system administrator Hardware Component Instructions The main ha...

Page 12: ...ions or answers incoming calls Cancels actions or rejects incoming calls HEADSET Key Toggles and indicates the headset mode HOLD Key Places a call on hold or resumes a held call TRAN Key Transfers a c...

Page 13: ...Instructions Feature Status Icons Icons appearing on the top of the LCD screen are described in the following table Icons Description Network is unavailable Hands free speakerphone mode Handset mode...

Page 14: ...key label are described in the following tables Icon indicator associated with line Icons Description The private line registers successfully The shared bridged line registers successfully Registerin...

Page 15: ...ription Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Icon indicator associated with call history Icon Descripti...

Page 16: ...is in conversation Fast flashing green The line receives an incoming call Slow flashing green The call is placed on hold Off The line is inactive Line key LED configured as a BLF key or BLF List key...

Page 17: ...s seized The shared line conversation is barged in by the other shared line party Slow flashing green for local SCA phone Slow flashing red for monitoring SCA phone The shared line conversation is pla...

Page 18: ...interface The Advanced Settings option is only accessible to the administrator and the default administrator password is admin case sensitive For more information on customizing your phone with the a...

Page 19: ...ight Contrast Language Time Date Administrator Password Key As Send Phone Lock Audio Settings Ring Tones Key Tone Contact Management Directory x Local Directory Blacklist Remote Phone Book x Call Hist...

Page 20: ...Pickup Anonymous Call Anonymous Call Rejection Advanced Phone Features Busy Lamp Field BLF BLF List x Call Recording Hot Desking Intercom Multicast Paging Music on Hold x Automatic Call Distribution...

Page 21: ...ations In the package English On the website English Chinese User Guide Phone Web user interface settings Basic call features and advanced phone features On the website English Chinese Note The table...

Page 22: ...User Guide for the SIP T27G IP Phone 12 https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Page 23: ...work Connection Phone Initialization Phone Status Basic Network Settings Wireless Network Settings Registration Idle Screen Entering Data and Editing Fields If you require additional information or as...

Page 24: ...e 14 Phone Stand Handset Handset Cord Ethernet Cable Quick Start Guide Check the list before installation If you find anything missing contact your system administrator https arttel ru https arttel ru...

Page 25: ...e optional accessories for your SIP T27G IP phone You need to purchase them separately if required Power Adapter 5 5mm DC plug Wall Mount Bracket Headset YHS32 YHS33 Wireless Headset Adapter EHS36 htt...

Page 26: ...oduces how to install the phone 1 Attach the stand or the optional wall mount bracket 2 Connect the handset and optional headset 3 Connect the optional USB flash drive 4 Connect the power We recommend...

Page 27: ...on hook when the IP phone is mounted vertically For more information on how to attach the wall mount bracket refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones The EXT port ca...

Page 28: ...flash drive should be purchased separately if required The USB port can also be used to connect the Bluetooth USB dongle BT40 or Wi Fi USB dongle WF40 The Bluetooth USB dongle BT40 and Wi Fi USB dongl...

Page 29: ...PoE 1 Connect the Ethernet cable between the Internet port on the phone and an available port on the in line power switch hub Note If in line power is provided you don t need to connect the phone to t...

Page 30: ...IP phone supports Wi Fi feature You can connect your phone to a wireless network The wireless network is more convenient and cost effective than wired network The PC port is unavailable when using wi...

Page 31: ...address IPv6 is an updated version of the current Internet Protocol to meet the increased demands for unique IP addresses using a 128 bit address Phone status product name hardware version firmware ve...

Page 32: ...etwork settings manually The IP phone can support either or both IPv4 and IPv6 addresses To configure the IP mode via phone user interface 1 Press Menu Settings Advanced Settings default password admi...

Page 33: ...Advanced Settings default password admin Network WAN Port 2 Press or to select IPv4 and then press the Enter soft key 3 Press or to select Static IPv4 Client and then press the Enter soft key 4 Enter...

Page 34: ...eless Network Settings Wi Fi is a popular wireless networking technology that uses radio waves to provide wireless high speed Internet and network connections You can activate deactivate the Wi Fi mod...

Page 35: ...y to select On from the Wi Fi field 3 Press the Save soft key The IP phone scans the available wireless networks in your area Connecting to the Wireless Network Three ways to connect SIP T27G IP phone...

Page 36: ...or the wireless network again 3 Press or to select the desired wireless network 4 Press the Connect soft key 5 If the network is secure enter its password in the Password field 6 Press the OK soft key...

Page 37: ...o connect Push Button Configuration PBC To connect to the wireless network using PBC method 1 Press Menu Settings Basic Settings Wi Fi 2 Press the WPS soft key and then select WPS The LCD screen promp...

Page 38: ...ey in the corresponding fields b If you select WPA PSK or WPA2 PSK from the pull down list of Security Mode Select the desired Cipher type TKIP AES or TKIP AES from the pull down list of Cipher Type E...

Page 39: ...iles can be saved in Known Network s list If you want to add a new one when the IP phone has already saved 5 wireless network profiles please delete the older saved profile before adding To manage kno...

Page 40: ...Mode To deactivate the Wi Fi mode via phone user interface 1 Press Menu Settings Basic Settings Wi Fi 2 Press or or the Switch soft key to select Off from the Wi Fi field 3 Press the Save soft key to...

Page 41: ...78 5 This area shows the soft key labels The default soft key labels are History Directory DND and Menu Note Entering Data and Editing Fields You can enter data and edit fields using the phone keypad...

Page 42: ...5 6mnoMNO mno6 mno6 MNO6 6 7pqrsPQRS pqrs7 pqrs7 PQRS7 7 8tuvTUV tuv8 tuv8 TUV8 8 9wxyzWXY Z wxyz9 wxyz9 WXYZ9 9 0 space space space 0 _ _ _ _ To enter or edit data Do one of the following If you wan...

Page 43: ...ecial characters Press the keypad key or or press For Key If it is in the uppercase ABC soft key uppercase and lowercase Abc soft key or lowercase abc soft key input mode it will provide the space cha...

Page 44: ...key input mode it will provide the following special characters Delete text you entered Press or to position the cursor to the right of the text you want to delete and then press the Delete soft key...

Page 45: ...g System Customizations If you require additional information or assistance with your new phone contact your system administrator General Settings Power Saving The power saving feature is used to turn...

Page 46: ...on Settings Power Saving 2 Select Enabled from the pull down list of Power Saving 3 Click Confirm to accept the change Configuring the Office Hour Office Hour specifies the starting time and ending t...

Page 47: ...ng up the handset By default the Office Hours Idle TimeOut is much longer than the Off Hours Idle TimeOut If you use the IP phone the idle timeout that applies User Input Extension Idle TimeOut or Off...

Page 48: ...Always Off Backlight is off permanently 15s 30s 1min 2min 5min 10min or 30min Backlight is turned off when the phone is inactive after the designated time in seconds You can also change the intensity...

Page 49: ...contrast via phone user interface 1 Press Menu Settings Basic Settings Display Contrast To configure the LCD screen contrast of EXP20 ensure it has been connected to the phone before configuration 2 P...

Page 50: ...rface Text displayed on the web user interface will change to the selected language Time Date The time and date are displayed on the LCD screen when the phone is idle You can configure the phone to ob...

Page 51: ...or the Back soft key to cancel Note To configure the time and date manually via phone user interface 1 Press Menu Settings Basic Settings Time Date Manual Settings 2 Enter the specific date and time 3...

Page 52: ...MM YYYY 05 09 2016 MM DD YY 09 05 16 DD MMM YYYY 05 Sep 2016 WWW DD MMM Mon 05 Sep Time and date are configurable via web user interface at the path Settings Time Date Note Administrator Password The...

Page 53: ...eatures Key As Send 2 Press or or the Switch soft key to select or from the Key As Send field or select Disabled to disable this feature 3 Press the Save soft key to accept the change or the Back soft...

Page 54: ...ings Basic Settings Phone Lock 2 Enter the desired PIN default PIN 123 in the Unlock PIN field and then press the OK soft key 3 Press or or the Switch soft key to select Enabled from the Lock Enable f...

Page 55: ...and Confirm PIN field respectively 3 Press the Save soft key to accept the setting or the Back soft key to cancel Note To unlock the phone via phone user interface 1 Press any locked key enter the Ph...

Page 56: ...via web user interface at the path Features Phone Lock Audio Settings Volume You can press the Volume key to adjust the ringer volume when the phone is idle or ringing You can also press the Volume ke...

Page 57: ...rmation refer to Ring Tones on page 48 Note To adjust the volume when the phone is during a call 1 Press to adjust the volume of currently engaged audio device handset speakerphone or headset Note If...

Page 58: ...Press Menu Settings Basic Settings Sound Ring Tones Common 2 Press or to select the desired ring tone 3 Optional Press to adjust the ringer volume 4 Press the Save soft key to accept the change or th...

Page 59: ...click Browse to locate a ring tone the file format must be wav file from your local system 3 Click Upload to upload the file The custom ring tone appears in the pull down list of Ring Type You can on...

Page 60: ...provides the operating instructions for managing contacts Topics include Directory Local Directory Blacklist Remote Phone Book Directory Directory provides an easy access to the frequently used lists...

Page 61: ...ct the desired list and then click or The LCD screen will display the list s in the adjusted order 6 Click Confirm to accept the change Note To view the directory list s via phone user interface 1 Pre...

Page 62: ...ory enabled in the directory by default If Local Directory is removed from the directory refer to Directory on page 50 press Menu Directory Local Directory to enter the local directory 2 Press the Add...

Page 63: ...hange or the Back soft key to cancel Editing Groups To edit a group in the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Direct...

Page 64: ...e 50 press Menu Directory Local Directory to enter the local directory 2 Select the desired contact group 3 Press the Option soft key and then select Delete from the prompt list The LCD screen prompts...

Page 65: ...Enter soft key 3 Press the Add soft key 4 Enter the name and the office mobile or other numbers in the corresponding fields 5 Press or or the Switch soft key to select the desired account from the Ac...

Page 66: ...te Phone Book is added to the directory refer to Directory on page 50 press Directory Remote Phone Book to enter the remote phone book 2 Select the desired remote group and then press the Enter soft k...

Page 67: ...y 2 Select the desired contact group and then press the Enter soft key If the contact is not in any group select All Contacts and then press the Enter soft key 3 Press or to highlight the desired cont...

Page 68: ...is not in any group select All Contacts and then press the Enter soft key 3 Press or to highlight the desired contact 4 Press the Option soft key and then select Delete from the prompt list The LCD s...

Page 69: ...t is stored in the local directory press the Send soft key to dial out the number If multiple numbers for the contact are stored in the local directory press the Send soft key to display a list of num...

Page 70: ...phone s local directory via phone user interface or web user interface But you can only import or export the contact list via web user interface To import an XML contact list file via web user interf...

Page 71: ...the contact information you want to import into the local directory from the pull down list of Index At least one item should be selected to be imported into the local directory 7 Click Import to com...

Page 72: ...dd soft key to accept the change or the Back soft key to cancel To add a contact to the blacklist directory from the local directory 1 Press the Directory soft key The IP phone enters the local direct...

Page 73: ...one book You can configure your new phone to access up to 5 remote phone books For the access URL of the remote phone book contact your system administrator For operating instructions on placing calls...

Page 74: ...the remote phone book and proceeds to load it The contacts in the remote phone book are displayed on the LCD screen 3 Press the Back soft key to back to the previous screen Note Incoming Outgoing Call...

Page 75: ...entries You can view call history place a call add a contact or delete an entry from the call history list History record feature is enabled by default If you don t want to save the call history you...

Page 76: ...d to Contact or Add to Blacklist from the prompt list 5 Enter the desired values in the corresponding fields 6 Press the Save soft key For more information on local directory and or blacklist refer to...

Page 77: ...k soft key to cancel Search Source List in Dialing You can search for a contact from the desired lists when the phone is on the dialing screen The lists can be Local Directory History Remote Phone Boo...

Page 78: ...abled search source lists 1 Pick up the handset press the Speakerphone key or press the line key 2 Enter a few continuous characters of the entry s name or continuous numbers of the entry s phone numb...

Page 79: ...from the pull down list of Use Logo 3 Click Browse to locate the logo file from your local system 4 Click Upload to upload the file Note Delete item will appear after you upload a custom logo you can...

Page 80: ...Press the line key or the Answer soft key to answer an incoming call The call will be connected to your headset automatically Enter the desired number and then press the Send soft key the phone will...

Page 81: ...e this feature you must physically connect headsets to the headset jack and handset jack respectively Once the phone connects to a call the headset connected to the headset jack will have full duplex...

Page 82: ...o 6 feet range You can activate deactivate the Bluetooth mode on the phone and then pair and connect the Bluetooth headset with your phone You can scan and pair up to 60 Bluetooth headsets with your p...

Page 83: ...m the Bluetooth field 3 Press the Save soft key to accept the change The LCD screen displays the Bluetooth icon Bluetooth mode is configurable via web user interface at the path Features Bluetooth Pai...

Page 84: ...eadset paired and connected you can use the Bluetooth headset to place and answer calls For more information refer to the documentation from the Bluetooth headset manufacturer Viewing the Bluetooth He...

Page 85: ...el The preconfigured Bluetooth device name will display in scanning list of other devices Disconnecting the Bluetooth Headset You can disconnect the Bluetooth headset from your phone After you disconn...

Page 86: ...1 Press Menu Settings Basic Settings Bluetooth 2 Press or or the Switch soft key to select Off from the Bluetooth field 3 Press the Save soft key to accept the change The Bluetooth icon disappears fro...

Page 87: ...the Enter soft key 3 Select the desired key type from the Type field 4 Optional Select the desired key event type from the Key Type field 5 Optional Select the desired line from the Account ID field 6...

Page 88: ...Tips You can use page tips feature to enable the page icon and page switch key LED to indicate different statuses This feature is disabled by default The following table lists the page icon to indica...

Page 89: ...s are explained in the following subchapters in detail Line Speed Dial Voice Mail Direct Pickup Group Pickup DTMF Prefix Local Group XML Group XML Browser LDAP Conference Forward Transfer Hold DND SMS...

Page 90: ...ll If you select Lock from the Value field the line keys located in the same position of the other page will be automatically assigned Line feature with Lock filled in the Value field This feature is...

Page 91: ...The call is then answered on your phone Group Pickup You can use this key feature to answer incoming calls in a group that is associated with their own group Dependencies Type Key Event Key Type Grou...

Page 92: ...contact group specified in the Local Group field XML Group You can use this key feature to quickly access a remote group in your remote phone book You should configure remote phone book in advance For...

Page 93: ...re information refer to Conference on page 131 Dependencies Type Key Event Key Type Conf Label key label displayed on the LCD screen Value the number you want to add to the conference Usage Press the...

Page 94: ...ey to place a new call to the number specified in the Value field Note Hold You can use this key feature to place an active call on hold or retrieve a held call Dependencies Type Key Event Key Type Ho...

Page 95: ...set Headset mode at the same time It is suitable for the group conversations which have more than one person present at one end You are able to speak and listen through the handset headset while the o...

Page 96: ...trigger the phone to send an HTTP GET request containing the URL specified in the Value field Phone Lock You can use this key feature to immediately lock your phone instead of long pressing For more...

Page 97: ...from the Account ID field 5 Optional Enter the string that will appear on the LCD screen in the Label field 6 Optional Enter the corresponding value in the Value field 7 Press the Save soft key to ac...

Page 98: ...n customize features for ext keys To customize ext keys via phone user interface 1 Long press the desired ext key on EXP20 The IP phone LCD screen will enter the user setting interface of this key 2 C...

Page 99: ...elect Enabled from the Outbound Status field 2 Enter the desired value in the Outbound Proxy1 2 and Proxy Fallback Interval field respectively Contact your system administrator for more information 6...

Page 100: ...unt will be distributed evenly among the available line keys Outgoing calls will be distributed similarly Your phone can be configured to have a combination of accounts with a single line key and acco...

Page 101: ...phone the IP phone will replace the number with 90012354599 1 means 3 digits in the first parenthesis that is 235 2 means 2 digits in the second parenthesis that is 99 Note Replace Rule You can config...

Page 102: ...the desired line ID in the Account field or leave it blank 5 Click Edit to accept the change To delete one or more replace rules via web user interface 1 Click on Settings Dial Plan Replace Rule 2 Se...

Page 103: ...lid values for the Account field refer to Replace Rule on page 91 4 Click Add to add the dial now rule When you enter the number 234 using the keypad the phone will dial out 234 automatically without...

Page 104: ...as Code 0592 Min Length 1 Max Length 15 When you dial out the number 56789 the length of the number is between 1 and 15 the phone will add the area code and dial out the number 059256789 You can only...

Page 105: ...reen will prompt Forbidden Number To add a block out number via web user interface 1 Click on Settings Dial Plan Block Out 2 Enter the desired value in the BlockOut NumberX field 3 Enter the desired l...

Page 106: ...uation You can dial these numbers when the phone is locked For more information on phone lock refer to Phone Lock on page 43 Note To specify emergency numbers via web user interface 1 Click on Feature...

Page 107: ...delay time in the Inter Digit Time 1 14s field The default delay time is 4 4 Click Confirm to accept the change Note Hotline You can dial a hotline number immediately upon lifting the handset pressing...

Page 108: ...o 10 seconds and the default value is 4 4 Press the Save soft key to accept the change or the Back soft key to cancel Hotline is configurable via web user interface at the path Features General Inform...

Page 109: ...ns for the SIP T27G IP phone Topics include Placing Calls Answering Calls Ending Calls Redialing Numbers Recent Call In Dialing Auto Redial Call Completion ReCall Call Mute Call Hold Resume Do Not Dis...

Page 110: ...far site s information name or phone number are visible on the LCD screen In the figure below the call to Tom the phone number 1007 has lasted 5 seconds To place a call using the handset 1 Pick up the...

Page 111: ...sing the keypad Press or the Send soft key Note The SIP T27G IP phone can handle multiple calls at a time However only one active call the call that has audio associated with it can be in progress at...

Page 112: ...s the line key with the fast flashing green LED indicator To answer a call using the headset Do one of the following Press With the headset mode activated press the Answer soft key With the headset mo...

Page 113: ...call using the speakerphone Auto answer is configurable on a per line basis You can choose to mute the local microphone when an incoming call is answered automatically To configure auto answer via ph...

Page 114: ...sly dialed number from your phone 1 Press when the phone is idle 2 Press or to select the desired entry from the placed calls list and then press or the Send soft key When a call is placed on hold you...

Page 115: ...down list of Recent Call In Dialing 3 Click Confirm to accept the change Note To view placed calls list when the phone is on the dialing screen 1 Pick up the handset press the Speakerphone key or pre...

Page 116: ...l via phone user interface 1 Press Menu Features Auto Redial 2 Press or or the Switch soft key to select Enabled from the Auto Redial field 3 Enter the desired time in seconds in the Redial Interval f...

Page 117: ...oft key to redial the phone number The phone will retry as many times as configured until the called party is idle Call Completion You can use call completion to notify the caller who failed to reach...

Page 118: ...party becomes idle the following prompt will appear on the LCD screen of the phone 1 Press the OK soft key to redial the number Note ReCall You can press a recall key to place a call back to the last...

Page 119: ...hen auto answer is enabled on his her phone Call mute applies to all modes Handset Headset and Speakerphone Keep Mute Normally the mute feature is deactivated when the active call ends Keep mute featu...

Page 120: ...To un mute the microphone while dialing 1 Press again on the pre dialing dialing or calling screen Note Call Hold Resume You can place an active call on hold Only one active call can be in progress at...

Page 121: ...key to retrieve the desired call Press the corresponding line key to retrieve the call If more than two calls are on hold a numbered prompt appears on the LCD screen for example 2 4 indicating that th...

Page 122: ...icon on the idle screen For more information contact your system administrator You can activate deactivate DND for the phone system or you can customize DND for each or all accounts There are two DND...

Page 123: ...ND soft key when the phone is idle The icon appears on the status bar Note To activate DND in custom mode 1 Press the DND soft key when the phone is idle DND mode is configurable via web user interfac...

Page 124: ...IP phone will send the corresponding code to activate or deactivate DND on the server It is not available on all servers You can also activate DND for all accounts 1 Do the following Press the All On...

Page 125: ...n receive incoming calls from authorized numbers when DND is activated To configure the DND authorized numbers via web user interface 1 Click on Features Forward DND 2 Select Enabled from the pull dow...

Page 126: ...the DND soft key when the phone is idle 2 Press or to select the desired account and then press the Enter soft key 3 Press or or the Switch soft key to select Disabled from the DND Status field If you...

Page 127: ...call forward for the phone system or you can customize call forward for each or all accounts There are two call forward modes Phone default Call forward is effective for the phone system Custom Call f...

Page 128: ...and then press the Enter soft key 3 Depending on your selection a If you select Always Forward 1 Press or or the Switch soft key to select Enabled from the Always Forward field 2 Enter the destinatio...

Page 129: ...o select Enabled from the No Answer Forward field 2 Enter the destination number you want to forward unanswered incoming calls to in the Forward to field 3 Press or or the Switch soft key to select th...

Page 130: ...ways Forward you can activate it for a specific account 1 Press or or the Switch soft key to select Enabled from the Always Forward field 2 Enter the destination number you want to forward all incomin...

Page 131: ...orward to field 3 Optional Enter the busy forward on code or off code respectively in the On Code or Off Code field You can also activate busy forward for all accounts do the following 1 Press or to h...

Page 132: ...Enter the no answer forward on code or off code respectively in the On Code or Off Code field You can also activate no answer forward for all accounts do the following 1 Press or to highlight the No A...

Page 133: ...the status bar If the forward on code or off code is configured the IP phone sends the corresponding code to the server when a certain action takes place For example if you set the Always Forward on...

Page 134: ...ard incoming calls from the numbers specified in the Forward Authorized Numbers field Note To deactivate call forward in phone mode Do one of the following Press when the phone is idle Press Menu Feat...

Page 135: ...ft key 5 Press the Save soft key to accept the change Dynamic Forwarding You can manually forward a call to another number while your phone rings To forward an incoming call to another party 1 When th...

Page 136: ...ng a blind transfer except you use dial number method make sure that the transfer mode on DSS key is configured as Blind Transfer For more information on how to configure it refer to Configuring Trans...

Page 137: ...tory soft key and then select Remote Phone Book Select the desired group and search for the contact Directory should be configured in advance Refer to Directory on page 50 and Remote Phone Book on pag...

Page 138: ...lete the transfer Press the Directory soft key and then select Remote Phone Book Select the desired group and search for the contact Directory should be configured in advance Refer to Directory on pag...

Page 139: ...d Transfer Before performing an attended transfer except you use dial number method make sure that the transfer mode on DSS key is configured as New Call or Attended Transfer For more information on h...

Page 140: ...e You can also enable or disable the phone to play a warning tone when receiving another call To configure call waiting via phone user interface 1 Press Menu Features Call Waiting 2 Press or or the Sw...

Page 141: ...and then press or the Send soft key 4 When the second party answers the call press or the Conf soft key again to join all parties in the conference You can press or to see all parties in the conferenc...

Page 142: ...Press to mute the conference call all other participants can hear each other but they cannot hear you Press the End Call soft key to drop the conference call Network Conference You can use network con...

Page 143: ...oft key to place a new call The conference is placed on hold 6 Enter the number of the new party and then press or the Send soft key 7 When the new party answers the call press or the Conf soft key to...

Page 144: ...ect Key Event from the Type field 4 Press or or the Switch soft key to select Call Park from the Key Type field 5 Press or or the Switch soft key to select the desired line from the Account ID field 6...

Page 145: ...ey will display on the dialing screen 4 Optional Enter the call park code in the Call Park Code field It is configured for the Park soft key This call park code will also apply to the call park key 5...

Page 146: ...l extension 1 Press If the call is parked successfully you will hear a voice prompt confirming that the call is parked b If you want to park the call against desired extension 1 Enter an extension e g...

Page 147: ...Mode 3 Select Enabled from the pull down list of Call Park If Enabled is selected the Park soft key will display on the LCD screen during a call and the Retrieve soft key will display on the dialing...

Page 148: ...he call park code e g 01 Press or the Park soft key The call will be transferred to the shared parking lot If the call park code is configured the call will be directly transferred to the shared parki...

Page 149: ...er Group call pickup is used for picking up a call that is ringing at any phone number in a certain group The pickup group should be predefined contact your system administrator for more information Y...

Page 150: ...e 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Enter the directed call pickup code in the Directed Call Pickup Code field 4 Click Confirm to accept the...

Page 151: ...r interface or web user interface Once configured you can pick up a call by pressing the direct pickup key directly For more information refer to DSS Keys on page 76 Group Call Pickup To enable group...

Page 152: ...call pickup code in the Group Call Pickup Code field 4 Click Confirm to accept the change To pick up a call in the group 1 Pick up the handset press the Speakerphone key or press the line key The GPic...

Page 153: ...Switch soft key to select the desired account from the Line ID field 3 Press or or the Switch soft key to select Enabled from the Local Anonymous field 4 Optional Press or or the Switch soft key to se...

Page 154: ...also configure the phone to send anonymous call rejection on off code to the server to activate deactivate anonymous call rejection on the server side To configure anonymous call rejection via phone u...

Page 155: ...on off code in the Off Code field 8 Press the Save soft key to accept the change or the Back soft key to cancel Anonymous call rejection is configurable via web user interface at the path Account Basi...

Page 156: ...User Guide for the SIP T27G IP Phone 146 https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Page 157: ...tors refer to LED Instructions on page 6 Configuring the BLF Feature on the IP Phone You need to configure the IP phone to perform BLF monitoring IP phones being monitored do not require any configura...

Page 158: ...he monitoring phone to display the caller ID when the monitored line receives an incoming call You can also enable audio alert feature for BLF pickup on the phone If audio alert feature for BLF pickup...

Page 159: ...enabled The BLF key LED flashes red The caller ID appears on the LCD screen if enabled In the following figure the LCD screen shows an incoming call from 1077 on the monitored line You can do the foll...

Page 160: ...figured on a global or per line basis via web user interface Note To configure the directed call pickup code on a global basis via web user interface 1 Click on Features Call Pickup 2 Enter the desire...

Page 161: ...o configure the transfer mode on DSS key via web user interface 1 Click on Features Transfer 2 Select the desired transfer mode from the pull down list of Transfer Mode via Dsskey If you select Blind...

Page 162: ...als out the phone number of the monitored user Transferring a Call to the Monitored User When there is already an active call on the IP phone you can transfer the active call to the monitored user by...

Page 163: ...is set to New Call and there is already an active call on the IP phone you can do the following To perform a new call 1 Press the BLF key of the monitored user you want to call The phone will dial the...

Page 164: ...press the BLF list key to dial out the phone number When there is already an active call on the IP phone you can transfer the active call to the monitored user by pressing the BLF List key The phone...

Page 165: ...ted call pickup code in the BLF List Pickup Code field 5 Optional Enter the barge in code in the BLF List Barge In Code field 6 Optional Enter the park retrieve code in the BLF List Retrieve Call Park...

Page 166: ...con stops flashing and LCD screen prompts USB device is connected When there is an active call and you insert a USB flash drive into the USB port on your phone the LCD screen will prompt USB device is...

Page 167: ...ce call The Start REC soft key is not available when You place a new call No free space of USB flash drive The phone prompts you to answer an incoming call Call Recording You can record active calls o...

Page 168: ...then press the StopREC soft key The StartREC soft key appears on the LCD screen Recording stops and the LCD screen prompts Call has been successfully recorded on USB device Press the StartREC soft ke...

Page 169: ...recording recording is stopped and saved on the USB flash drive automatically The record soft keys disappear You cannot record a call unless the space of your USB flash drive is released Note When yo...

Page 170: ...eturns to the idle screen Note Playing Back Recorded Calls You can play back recorded calls on your phone You can also browse and delete the recorded files on the USB flash drive Note To browse the re...

Page 171: ...e playback Press the soft key to skip forward the playback Press once to skip forward 8 seconds Press the soft key to rewind the playback Press once to rewind 8 seconds Press to adjust the volume of a...

Page 172: ...irm the deletion or the Cancel soft key to cancel Viewing the Storage Space You can view the storage space e g total space used space free space of the USB flash drive on the phone To view the storage...

Page 173: ...cord key via phone user interface 1 Press Menu Features DSS Keys 2 Select the desired DSS key 3 Press or or the Switch soft key to select Key Event from the Type field 4 Press or or the Switch soft ke...

Page 174: ...LED will flash green 3 Press the record key or URL record key again to stop recording The recording icon disappears from the LCD screen and the record key or URL record key LED goes out Recording stat...

Page 175: ...different times To use this feature you need to configure a hot desking key in advance Note To configure a hot desking key via phone user interface 1 Press Menu Features DSS Keys 2 Select the desired...

Page 176: ...retary You can press the intercom key to automatically connect with a preconfigured target extension for outgoing intercom calls and the target extension will automatically answer incoming intercom ca...

Page 177: ...y to answer an incoming intercom call by default The phone automatically plays a warning tone when it receives an incoming intercom call In addition you can enable the phone to mute the microphone whe...

Page 178: ...intercom call If Intercom Tone is disabled the phone will automatically answer the intercom call without warning Intercom Tone is enabled by default Intercom Barge You can enable or disable the phone...

Page 179: ...e intercom call press the intercom key again or the End Call soft key Picking up an Incoming Call of the Target Extension When the target extension receives an incoming call the intercom key LED of th...

Page 180: ...st audio to a specific channel We recommend that you specify these channels when broadcasting with Polycom IP phones which have 25 channels you can listen to 26 to 30 You can broadcast audio to a spec...

Page 181: ...oft key to select Key Event from the Type field 4 Press or or the Switch soft key to select Paging List from the Key Type field 5 Optional Enter the string that will appear on the LCD screen in the La...

Page 182: ...e Channel field The valid channel ranges from 0 to 30 7 Press the Save soft key to accept the change or the Back soft key to cancel 8 Repeat steps 2 to 7 you can add more paging groups Paging list is...

Page 183: ...rt Protocol RTP stream from the pre configured multicast address es and channel s without involving SIP signaling You can specify up to 31 multicast addresses and channels that the phone listens to on...

Page 184: ...ming multicast paging calls will be ignored when DND is activated in phone mode The phone will automatically answer all incoming multicast paging calls when DND is activated in custom mode Paging Prio...

Page 185: ...ing tone and the receiver automatically answers the multicast RTP session in the hands free speakerphone mode The multicast paging key LED illuminates solid green The following figure shows a multicas...

Page 186: ...red paging group 3 Press or the Paging soft key to send RTP 4 Your can do the following To place the current multicast RTP session on hold press the Hold soft key The sender s phone places the multica...

Page 187: ...party Contact your system administrator for the SIP URI Note To configure music on hold server via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list...

Page 188: ...one user interface 1 Press Menu Features DSS Keys 2 Select the desired DSS key 3 Press or or the Switch soft key to select ACD from the Type field 4 Optional Enter the string that will appear on the L...

Page 189: ...an be registered on two or more IP phones at the same time The shared line is indicated by a different line icon In the following figure the first line is private and the second line is shared If two...

Page 190: ...feature is enabled For example party A party B share the account 4603 phone A registers the primary account 4603 and assigns line key 1 and line key 2 for the account 4603 phone B registers the alter...

Page 191: ...Auto LineKeys is enabled you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone 3 Click Confirm to accept the change https arttel ru https arttel ru sh...

Page 192: ...user interface 1 Register the primary account 4603 2 Click on Advanced and then select Shared Call Appearance from the pull down list of Shared Line 3 Enter the desired number in the Number of line ke...

Page 193: ...l automatically configure the line keys from the first unused DSS key according to the configured number in the Number of line key field To configure the shared line settings and the number of line ke...

Page 194: ...d and then select Shared Call Appearance from the pull down list of Shared Line 3 Enter the desired number in the Number of line key field This field appears only if Auto Linekeys is enabled The defau...

Page 195: ...ed to configure either the private hold soft key or a private hold key before you place the call on private hold To configure the private hold soft key via web user interface 1 Click on Settings Softk...

Page 196: ...users to retrieve an existing call from another shared phone that is in active or public hold status To configure the call pull feature access code via web user interface 1 Click on Account Advanced 2...

Page 197: ...phone is idle Press or the Send soft key The phone will dial the entered number using the first line key Press the line key when the phone is idle to enter the dialing screen Enter the desired number...

Page 198: ...illuminate solid green and phone B will illuminate solid red Press the line key 1 or the Answer soft key on phone B The LED indicators of the line key 1 on phone A will illuminate solid red and phone...

Page 199: ...the Answer soft key Phone A stops ringing The LED indicators of the line key 2 on phone A will illuminate solid red and phone B will illuminate solid green indicating that there is an active call on t...

Page 200: ...ieve the call on phone A 1 Press the line key with the slow flashing green LED indicator or the Resume soft key The conversation between phone A and phone C is retrieved To retrieve the call on phone...

Page 201: ...2 Press the Barge In soft key to interrupt the active call of phone A Party B will set up a conference call with the other parties in the active call 3 Press the Hold or the End Call soft key If any p...

Page 202: ...e End Call soft key If any party in the conference call presses the Hold soft key two way voice can be heard between the remaining parties If party A or party B presses the End Call soft key the remai...

Page 203: ...f phone B 2 Press the Call Pull soft key The active call has been retrieved from the phone A successfully If there is a held call between phone A and phone C do the following 1 Long press the desired...

Page 204: ...shared Any IP phone can be used to originate or receive calls on the bridged line An incoming call to the BLA number can be presented to multiple phones in the group simultaneously The incoming call...

Page 205: ...web user interface 1 Register the account 14019833020 2 Click on Advanced and then select Draft BLA from the pull down list of Shared Line 3 Enter the desired number in the BLA Number field 4 Click Co...

Page 206: ...B via web user interface 1 Register the account 10462190020 2 Click on Advanced and then select Draft BLA from the pull down list of Shared Line 3 Enter the desired number in the BLA Number field 4 Cl...

Page 207: ...Send soft key The phone will dial the entered number Press the line key when the phone is idle to enter the dialing screen Enter the desired number using the keypad and then press or the Send soft ke...

Page 208: ...luminate solid green At the meanwhile the LED indicator of the line key on the phone A will illuminate solid red indicating that there is an active call on the phone B Placing a Call on Hold To place...

Page 209: ...can store text messages in your phone s Inbox Sentbox Outbox or Draftbox Each of the boxes can store up to 100 text messages If the number of the text messages in one box is more than 100 the phone w...

Page 210: ...soft key to send the message or the Back soft key to cancel Sending a text message is configurable via web user interface at the path Features SMS To reply a text message 1 Press Menu Message Text Me...

Page 211: ...ncel soft key to cancel You can also delete all text messages by pressing the Delete soft key and then select Delete All For more information refer to the above steps Note Voice Mail You can leave voi...

Page 212: ...answer the call Follow the voice prompt from the system server to leave a voice mail and then hang up To configure voice mail access codes via phone user interface 1 Press Menu Message Voice Mail Set...

Page 213: ...s you a voice mail you will receive a message waiting indicator MWI will be indicated in three ways a warning tone an indicator message including a voice mail icon on the LCD screen and the power indi...

Page 214: ...oice mail number Note To configure subscribe for MWI via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Select Enabled from the pull d...

Page 215: ...Subscribe for MWI 4 Select Enabled from the pull down list of Subscribe MWI To Voice Mail 5 Enter the desired voice mail number in the Voice Mail field 6 Click Confirm to accept the change The IP pho...

Page 216: ...User Guide for the SIP T27G IP Phone 206 https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Page 217: ...o Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London 1 Albania Tirane Austria Vienna Belgium Brussels Caicos Chad Croatia Zagreb Czech Republic Prague Denmark Kopenhag...

Page 218: ...ydney Melboume Canberra Russia Vladivostok 10 30 Australia Lord Howe Islands 11 New Caledonia Noumea Russia Srednekolymsk Time 11 30 Norfolk Island 12 New Zealand Wellington Auckland Russia Kamchatka...

Page 219: ...Appendix 209 Appendix B Menu Structure https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Page 220: ...User Guide for the SIP T27G IP Phone 210 https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Page 221: ...uring a Record Key 163 Configuring a URL Record Key 163 Configuring an Access URL 63 Configuring an Intercom Key 166 Configuring BLA Feature on the IP Phone 194 Configuring SCA Feature on the IP Phone...

Page 222: ...m Call to the Target Extension 169 Placing Calls 100 Placing Calls to Contacts 58 Programable Keys 87 R ReCall 108 Receiving RTP Stream 173 Recent Call In Dialing 105 Recording Using a Record Key 162...

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