Basic Call Features
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To retrieve a parked call in Transfer mode:
1.
Do one of the following:
-
If the park retrieve code is not configured, dial the park retrieve code (e.g., *11).
-
If the park retrieve code is configured, press the
Retrieve
soft key on the dialing
screen or retrieve park key (if configured) on the IP phone.
The phone will retrieve the parked call from the shared parking lot.
Call Pickup
You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T27G IP
phone supports directed call pickup and group call pickup. Directed call pickup is used for
picking up a call that is ringing at a target phone number. Group call pickup is used for picking
up a call that is ringing at any phone number in a certain group. The pickup group should be
predefined, contact your system administrator for more information.
You can pick up an incoming call by using the
DPickup
/
GPickup
soft key. To use call pickup,
you need to configure the call pickup code beforehand on a global or per-line basis via web
user interface.
Note
Directed Call Pickup
To enable directed call pickup and configure the directed call pickup code on a global
basis via web user interface:
1.
Click on
Features
->
Call Pickup
.
2.
Select
Enabled
from the pull-down list of
Directed Call Pickup
.
If there are many incoming calls at the same time, pressing the
GPickup
soft key on the phone
will pick up the call that rings first.
