Configuration Parameters
488
The phone will dial out the call center number 806, wait for 1s, automatically enter the user ID 1005,
wait for 2s, automatically enter the password 1234 when you press the In/Out (LogIn/Out) soft key on
the phone.
Note: It works only if “account.X.sip_server_type” is set to 12 (Star2Star).
Permitted
Values
String
Default
Blank
Parameter account.X.acd.refresh_url
[1]
<MAC>.cfg
Description
It configures the URL the phone sends when the ACD agent logs into/logs out of the ACD system, or
refreshes the status (you press the In/Out (LogIn/Out) or Refresh soft key on the phone).
Note: It works only if “account.X.sip_server_type” is set to 12 (Star2Star).
Permitted
Values
String
Default
Blank
Parameter account.X.acd.away_url
[1]
<MAC>.cfg
Description
It configures the URL the phone sends when the ACD agent changes the status to away (you press
the Away soft key on the phone).
For example :
account.1.acd.away_url= http://portal-dev.star2star.com:8181/yealink/reason_code_respon-
se?reason_code=#REASONCODE&agent_extension=ext_843 85&agent_location= starbox_628&a-
gent_phone=94&customer_id=435s
#REASONCODE will be automatically replaced with the away code you entered when the URL is
sent to the server.
Note: It works only if “account.X.sip_server_type” is set to 12 (Star2Star) and “accoun-
t.X.acd.unavailable_reason_enable” is set to 1 (Enabled).
Permitted
Values
String
Default
Blank
Parameter account.X.acd.available_url
[1]
<MAC>.cfg
Description
It configures the URL the phone sends when the ACD agent changes the status to available (you
press the Avail soft key on the phone).
Note: It works only if “account.X.sip_server_type” is set to 12 (Star2Star).
Permitted
Values
String
Default
Blank
Alcatel-Lucent Barge in Parameters
If you want to use Barge In feature, you should configure a feature access code on the phone. If no feature access
code is configured, the Barge In feature is disabled.
Parameter blf.normal_barge_in_code
<y0000000000xx>.cfg
Description
It configures the feature access code for normally barging in the active call of the monitored line.
If configured, you can press the Barge In soft key to barge in the call. Barge-in plays an audio alert to
indicate the arrival of a new participant to the call and all call participants can interact.
Summary of Contents for One Talk CP960
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