Yealink CP935W User Guide
35
Procedure
1.
Tap
.
2.
Tap the desired contact and select .
3.
Edit the contact information.
4.
Enter a contact’s number you want to divert the call to in the
Auto Divert
field.
5.
Select
Done
.
Transferring Calls
During a call, you can transfer the call to another contact.
You can use one of three ways:
l
Blind Transfer
: Transfer a call directly to the third party without consulting.
l
Semi-Attended Transfer
: Transfer a call when receiving ringback.
l
Attended Transfer (Consultative Transfer)
: Transfer a call with prior consulting.
Topics
Performing a Blind Transfer
Performing a Semi-Attended/Attended Transfer
Performing a Blind Transfer
You can enter the number, or select a contact from directory or history to perform a blind transfer.
Procedure
1.
Select
>
Transfer
during a call.
2.
Do one of the following:
l
Enter the number you want to transfer the call to, and select
Transfer
.
Select
Transfer
to complete the transfer. (The call will automatically dial out in about 5 seconds if you do not
select
Transfer
.)
l
Select
(
), and select the desired contact to complete the transfer.
l
Select
(
), and select the desired list. Select the desired entry to complete the transfer.
Performing a Semi-Attended/Attended Transfer
You can transfer calls to other contacts immediately when receiving ringback or after consulting with them first.
Procedure
1.
Select
>
Transfer
during a call.
2.
Do one of the following:
l
Enter the number you want to transfer the call to.
Select
Transfer
>
Send
to dial out.
l
Select
(
), and select the desired contact to dial out.
l
Select
(
), and select the desired entry to dial out.
3.
Do one of the following:
l
When you hear the ringback tone, select
Transfer
to finish the semi-attended transfer.
l
After the contact answers the call, select
Transfer
to finish the attended transfer (consultative transfer).
