Yealink CP860 SERIES, Configuring Manual

Page: 68 / 77

YealinkCP860 Phones Configuring Guide
60
To transfer active call to an alternate extension:
If C needs to consult A and B frequently, A can dial *95 to jump the call to B during a call with C,
then C can continue consulting B. Before B answers the call, A and C will stay connected.
Scenarios B
:
The system administrator has configured a wireless number that phone A may want to transfer
calls to in CommPortal.
To transfer active call to an alternate wireless device:
If A and C have chatted on a phone for a long time, but A needs to leave home. In this case, A
can dial *96 to quickly jump the current call to a wireless number without interrupting the
conversation. Before A uses the mobile phone to answer the call, the call will stay connected.
Scenarios C
:
To avoid hotkey conflict issues when listening to voice mails:
User A dials the voice mail access code to listen to voice mails. To avoid the call jump hotkeys to
conflict with voice mailbox hotkeys, User A can dial *90 to disable the call jump feature
temporarily when listening to voice mails. After A hangs up the call, the call jump hotkeys will
work again.
Note
Resetting the phone
Reset the phone to factory configurations after you have tried all troubleshooting suggestions
but do not solve the problem. You need to note that all customized settings will be overwritten
after reset.
To reset the phone via phone user interface:
1.
Press
Menu
->
Settings
->
Advanced Settings
->
Reset to Factory
.
2.
Press the
Enter
soft key.
The LCD screen prompts the following warning:
3.
Press the
OK
soft key.
The destination you want to jump your call to must be
predefined
in CommPortal. For more
information, contact your administrator.