When necessary
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Troubleshooting
42
En
Unable to play the Internet
radio.
The selected Internet radio station is currently out of service.
There may be a network problem at the radio station, or the
broadcasting service may have been stopped.Try to play the
station later or select another station.
—
The currently-selected radio station is broadcasting silence.
Some Internet radio stations broadcast silence at certain
times of the day. In this case, there is no problem with the
reception, but no audio will be produced. Try to play the
station later or select another station.
—
Access to the network is restricted by the firewall settings of
the network devices (such as the router).
Check the firewall settings on your devices. The Internet radio
can be played only through the port designated by each radio
station. The port number varies depending on the radio
station.
—
The iOS device does not
detect the unit when using
AirPlay.
You may be using a router that supports multiple SSIDs.
The router’s network separator function may be blocking
access to the unit. If you are connecting an iOS device to the
unit, use an SSID that allows access to the unit. (Try to
connect to the Primary SSID.)
—
The unit is not detected when
using a dedicated application
on a mobile device.
The unit and the mobile device are not on the same network.
Check the network connection and the router settings to
make sure that they are connected to the same network.
—
You may be using a router that supports multiple SSIDs.
The router’s network separator function may be blocking
access to the unit. If you are connecting an iOS device to the
unit, use an SSID that allows access to the unit. (Try to
connect to the Primary SSID.)
—
The firmware on this unit
failed to update.
The network connection may not be good.
Try updating again after a while.
The unit is unable to connect
to the wireless LAN router
(access point).
MAC address filtering may have been enabled on the wireless
LAN router (access point).
The unit is unable to connect to the router if MAC address
filtering is enabled. Change the setting on the wireless LAN
router (access point), and try to connect the unit again.
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Problem
Cause
Action
Reference
page
