Xylem YSI 2500, User Manual

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12-1
12 Warranty and Repair
YSI 2500 Biochemistry Analyzers are warranted for one year from date of purchase by the end user against defects in
materials and workmanship, exclusive of batteries. Within the warranty period, YSI will repair or replace, at its sole
discretion, free of charge, any product that YSI determines to be covered by this warranty.
Limitation of Warranty 12.1
This Warranty does not apply to any YSI product damage or failure caused by
(i) failure to install, operate or use the product in accordance with YSI’s written instructions,
(ii) abuse or misuse of the product,
(iii) failure to maintain the product in accordance with YSI’s written instructions or standard industry procedure,
(iv) any improper repairs to the product,
(v) use by you of defective or improper components or parts in servicing or repairing the product, or
(vi) modification of the product in any way not expressly authorized by YSI.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YSI’s LIABILITY UNDER THIS
WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AND THIS SHALL BE YOUR SOLE
AND EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT COVERED BY THIS WARRANTY. IN NO EVENT
SHALL YSI BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM ANY DEFECTIVE PRODUCT COVERED BY THIS WARRANTY.
To exercise this warranty, write or call your local YSI representative, or contact YSI Customer Service in Yellow Springs,
Ohio. Send the product and proof of purchase, transportation prepaid, to the Authorized Service Center selected by YSI.
Repair or replacement will be made and the product returned, transportation prepaid. Repaired or replaced products are
warranted for the balance of the original warranty period, or at least 90 days from date of repair or replacement.
12.1.1 Shipping Instructions
1. Clean and decontaminate items to insure the safety of the handler.
2. Secure the sipper to prevent damage during shipment.
3. Complete and include the Cleaning Certificate.
4. Place the product in a plastic bag to keep out dirt and packing material.
5. Use a large carton, preferably the original, and surround the product completely with packing material.
6. Insure for the replacement value of the product.
Cleaning Certificate
Organization ______________________________________
Department _______________________________________
Address __________________________________________
City _______________ State ______ Zip ________________
Country __________________ Phone __________________
Model No. of Device ______ Lot Number ________________
Contaminant (if known) ______________________________
Cleaning Agent(s) used ______________________________
Radioactive Decontamination Certified?
(Answer only if there has been radioactive exposure)
___ Yes ___ No
Cleaning Certified By ________________________________
Name Date